The discourse of customer service tweets: planes, trains and automated text analysis
Gespeichert in:
1. Verfasser: | |
---|---|
Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
London, UK ; New York, NY
Bloomsbury Academic
2021
|
Schriftenreihe: | Bloomsbury discourse series
|
Schlagworte: | |
Online-Zugang: | TUM01 |
Beschreibung: | Description based on online resource; title from digital title page (viewed on November 09, 2021) |
Beschreibung: | 1 Online-Ressource () Illustrationen |
ISBN: | 9781350090705 1350090700 9781350090712 1350090719 9781350090699 1350090697 |
Internformat
MARC
LEADER | 00000nmm a2200000zc 4500 | ||
---|---|---|---|
001 | BV048232100 | ||
003 | DE-604 | ||
005 | 00000000000000.0 | ||
007 | cr|uuu---uuuuu | ||
008 | 220518s2021 |||| o||u| ||||||eng d | ||
020 | |a 9781350090705 |9 978-1-350-09070-5 | ||
020 | |a 1350090700 |9 1-350-09070-0 | ||
020 | |a 9781350090712 |9 978-1-350-09071-2 | ||
020 | |a 1350090719 |9 1-350-09071-9 | ||
020 | |a 9781350090699 |9 978-1-350-09069-9 | ||
020 | |a 1350090697 |9 1-350-09069-7 | ||
035 | |a (ZDB-4-NLEBK)3018504 | ||
035 | |a (OCoLC)1277026636 | ||
035 | |a (DE-599)BVBBV048232100 | ||
040 | |a DE-604 |b ger |e rda | ||
041 | 0 | |a eng | |
049 | |a DE-91 | ||
082 | 0 | |a 658.8/12 |2 23 | |
084 | |a QP 620 |0 (DE-625)141911: |2 rvk | ||
084 | |a QP 650 |0 (DE-625)141922: |2 rvk | ||
100 | 1 | |a Lutzky, Ursula |e Verfasser |4 aut | |
245 | 1 | 0 | |a The discourse of customer service tweets |b planes, trains and automated text analysis |c Ursula Lutzky |
264 | 1 | |a London, UK ; New York, NY |b Bloomsbury Academic |c 2021 | |
264 | 4 | |c ©2021 | |
300 | |a 1 Online-Ressource () |b Illustrationen | ||
336 | |b txt |2 rdacontent | ||
337 | |b c |2 rdamedia | ||
338 | |b cr |2 rdacarrier | ||
490 | 0 | |a Bloomsbury discourse series | |
500 | |a Description based on online resource; title from digital title page (viewed on November 09, 2021) | ||
610 | 2 | 4 | |a Twitter (Firm) |
650 | 4 | |a Customer services |a Digital communications |a Relationship marketing |a Discourse analysis | |
650 | 0 | 7 | |a Neue Medien |0 (DE-588)4196910-8 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Twitter |g Softwareplattform |0 (DE-588)7660487-1 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Kundendienst |0 (DE-588)4135134-4 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Beziehungsmarketing |0 (DE-588)4789127-0 |2 gnd |9 rswk-swf |
689 | 0 | 0 | |a Twitter |g Softwareplattform |0 (DE-588)7660487-1 |D s |
689 | 0 | 1 | |a Beziehungsmarketing |0 (DE-588)4789127-0 |D s |
689 | 0 | 2 | |a Kundendienst |0 (DE-588)4135134-4 |D s |
689 | 0 | 3 | |a Neue Medien |0 (DE-588)4196910-8 |D s |
689 | 0 | |5 DE-604 | |
776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe |a Lutzky, Ursula |t Discourse of customer service tweets |d London, UK ; New York, NY : Bloomsbury Academic, 2021 |z 9781350090682 |
912 | |a ZDB-4-NLEBK | ||
999 | |a oai:aleph.bib-bvb.de:BVB01-033612787 | ||
966 | e | |u https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=3018504 |l TUM01 |p ZDB-4-NLEBK |q TUM_PDA_EBSCOBAE |x Aggregator |3 Volltext |
Datensatz im Suchindex
_version_ | 1804184015654092800 |
---|---|
adam_txt | |
any_adam_object | |
any_adam_object_boolean | |
author | Lutzky, Ursula |
author_facet | Lutzky, Ursula |
author_role | aut |
author_sort | Lutzky, Ursula |
author_variant | u l ul |
building | Verbundindex |
bvnumber | BV048232100 |
classification_rvk | QP 620 QP 650 |
collection | ZDB-4-NLEBK |
ctrlnum | (ZDB-4-NLEBK)3018504 (OCoLC)1277026636 (DE-599)BVBBV048232100 |
dewey-full | 658.8/12 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.8/12 |
dewey-search | 658.8/12 |
dewey-sort | 3658.8 212 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
discipline_str_mv | Wirtschaftswissenschaften |
format | Electronic eBook |
fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>02392nmm a2200565zc 4500</leader><controlfield tag="001">BV048232100</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">00000000000000.0</controlfield><controlfield tag="007">cr|uuu---uuuuu</controlfield><controlfield tag="008">220518s2021 |||| o||u| ||||||eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781350090705</subfield><subfield code="9">978-1-350-09070-5</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">1350090700</subfield><subfield code="9">1-350-09070-0</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781350090712</subfield><subfield code="9">978-1-350-09071-2</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">1350090719</subfield><subfield code="9">1-350-09071-9</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781350090699</subfield><subfield code="9">978-1-350-09069-9</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">1350090697</subfield><subfield code="9">1-350-09069-7</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(ZDB-4-NLEBK)3018504</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)1277026636</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV048232100</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rda</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-91</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.8/12</subfield><subfield code="2">23</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 620</subfield><subfield code="0">(DE-625)141911:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 650</subfield><subfield code="0">(DE-625)141922:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Lutzky, Ursula</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">The discourse of customer service tweets</subfield><subfield code="b">planes, trains and automated text analysis</subfield><subfield code="c">Ursula Lutzky</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">London, UK ; New York, NY</subfield><subfield code="b">Bloomsbury Academic</subfield><subfield code="c">2021</subfield></datafield><datafield tag="264" ind1=" " ind2="4"><subfield code="c">©2021</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 Online-Ressource ()</subfield><subfield code="b">Illustrationen</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="490" ind1="0" ind2=" "><subfield code="a">Bloomsbury discourse series</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Description based on online resource; title from digital title page (viewed on November 09, 2021)</subfield></datafield><datafield tag="610" ind1="2" ind2="4"><subfield code="a">Twitter (Firm)</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Customer services</subfield><subfield code="a">Digital communications</subfield><subfield code="a">Relationship marketing</subfield><subfield code="a">Discourse analysis</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Neue Medien</subfield><subfield code="0">(DE-588)4196910-8</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Twitter</subfield><subfield code="g">Softwareplattform</subfield><subfield code="0">(DE-588)7660487-1</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Kundendienst</subfield><subfield code="0">(DE-588)4135134-4</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Beziehungsmarketing</subfield><subfield code="0">(DE-588)4789127-0</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Twitter</subfield><subfield code="g">Softwareplattform</subfield><subfield code="0">(DE-588)7660487-1</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Beziehungsmarketing</subfield><subfield code="0">(DE-588)4789127-0</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="2"><subfield code="a">Kundendienst</subfield><subfield code="0">(DE-588)4135134-4</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="3"><subfield code="a">Neue Medien</subfield><subfield code="0">(DE-588)4196910-8</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">Druck-Ausgabe</subfield><subfield code="a">Lutzky, Ursula</subfield><subfield code="t">Discourse of customer service tweets</subfield><subfield code="d">London, UK ; New York, NY : Bloomsbury Academic, 2021</subfield><subfield code="z">9781350090682</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ZDB-4-NLEBK</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-033612787</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=3018504</subfield><subfield code="l">TUM01</subfield><subfield code="p">ZDB-4-NLEBK</subfield><subfield code="q">TUM_PDA_EBSCOBAE</subfield><subfield code="x">Aggregator</subfield><subfield code="3">Volltext</subfield></datafield></record></collection> |
id | DE-604.BV048232100 |
illustrated | Not Illustrated |
index_date | 2024-07-03T19:51:24Z |
indexdate | 2024-07-10T09:32:37Z |
institution | BVB |
isbn | 9781350090705 1350090700 9781350090712 1350090719 9781350090699 1350090697 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-033612787 |
oclc_num | 1277026636 |
open_access_boolean | |
owner | DE-91 DE-BY-TUM |
owner_facet | DE-91 DE-BY-TUM |
physical | 1 Online-Ressource () Illustrationen |
psigel | ZDB-4-NLEBK ZDB-4-NLEBK TUM_PDA_EBSCOBAE |
publishDate | 2021 |
publishDateSearch | 2021 |
publishDateSort | 2021 |
publisher | Bloomsbury Academic |
record_format | marc |
series2 | Bloomsbury discourse series |
spelling | Lutzky, Ursula Verfasser aut The discourse of customer service tweets planes, trains and automated text analysis Ursula Lutzky London, UK ; New York, NY Bloomsbury Academic 2021 ©2021 1 Online-Ressource () Illustrationen txt rdacontent c rdamedia cr rdacarrier Bloomsbury discourse series Description based on online resource; title from digital title page (viewed on November 09, 2021) Twitter (Firm) Customer services Digital communications Relationship marketing Discourse analysis Neue Medien (DE-588)4196910-8 gnd rswk-swf Twitter Softwareplattform (DE-588)7660487-1 gnd rswk-swf Kundendienst (DE-588)4135134-4 gnd rswk-swf Beziehungsmarketing (DE-588)4789127-0 gnd rswk-swf Twitter Softwareplattform (DE-588)7660487-1 s Beziehungsmarketing (DE-588)4789127-0 s Kundendienst (DE-588)4135134-4 s Neue Medien (DE-588)4196910-8 s DE-604 Erscheint auch als Druck-Ausgabe Lutzky, Ursula Discourse of customer service tweets London, UK ; New York, NY : Bloomsbury Academic, 2021 9781350090682 |
spellingShingle | Lutzky, Ursula The discourse of customer service tweets planes, trains and automated text analysis Twitter (Firm) Customer services Digital communications Relationship marketing Discourse analysis Neue Medien (DE-588)4196910-8 gnd Twitter Softwareplattform (DE-588)7660487-1 gnd Kundendienst (DE-588)4135134-4 gnd Beziehungsmarketing (DE-588)4789127-0 gnd |
subject_GND | (DE-588)4196910-8 (DE-588)7660487-1 (DE-588)4135134-4 (DE-588)4789127-0 |
title | The discourse of customer service tweets planes, trains and automated text analysis |
title_auth | The discourse of customer service tweets planes, trains and automated text analysis |
title_exact_search | The discourse of customer service tweets planes, trains and automated text analysis |
title_exact_search_txtP | The discourse of customer service tweets planes, trains and automated text analysis |
title_full | The discourse of customer service tweets planes, trains and automated text analysis Ursula Lutzky |
title_fullStr | The discourse of customer service tweets planes, trains and automated text analysis Ursula Lutzky |
title_full_unstemmed | The discourse of customer service tweets planes, trains and automated text analysis Ursula Lutzky |
title_short | The discourse of customer service tweets |
title_sort | the discourse of customer service tweets planes trains and automated text analysis |
title_sub | planes, trains and automated text analysis |
topic | Twitter (Firm) Customer services Digital communications Relationship marketing Discourse analysis Neue Medien (DE-588)4196910-8 gnd Twitter Softwareplattform (DE-588)7660487-1 gnd Kundendienst (DE-588)4135134-4 gnd Beziehungsmarketing (DE-588)4789127-0 gnd |
topic_facet | Twitter (Firm) Customer services Digital communications Relationship marketing Discourse analysis Neue Medien Twitter Softwareplattform Kundendienst Beziehungsmarketing |
work_keys_str_mv | AT lutzkyursula thediscourseofcustomerservicetweetsplanestrainsandautomatedtextanalysis |