HCI in Business, Government and Organizations: 7th International Conference, HCIBGO 2020, Held As Part of the 22nd HCI International Conference, HCII 2020, Copenhagen, Denmark, July 19-24, 2020, Proceedings
Gespeichert in:
| 1. Verfasser: | |
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| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Cham
Springer International Publishing AG
2020
|
| Schriftenreihe: | Lecture Notes in Computer Science Ser.
v.12204 |
| Schlagworte: | |
| Beschreibung: | Description based on publisher supplied metadata and other sources |
| Beschreibung: | 1 Online-Ressource (591 Seiten) |
| ISBN: | 9783030503413 |
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| 490 | 0 | |a Lecture Notes in Computer Science Ser. |v v.12204 | |
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| 505 | 8 | |a Intro -- Foreword -- HCI International 2020 Thematic Areas and Affiliated Conferences -- Contents -- Digital Transformation and Intelligent Data Analysis -- Towards Conversational E-Government -- 1 Introduction -- 2 Related Work -- 3 Method -- 4 Results -- 4.1 Requirements -- 4.2 Application Ideas -- 5 Discussion and Implications -- 6 Conclusion and Outlook -- References -- Designing Community-Based Open Innovation Platforms Based on Actual User Behavior -- 1 Introduction -- 2 Theoretical Background -- 2.1 Co-creation Online -- 2.2 The Design of Community-Based Open Innovation Platforms -- 2.3 Communicative Usability -- 2.4 Sociability -- 3 Methodology -- 3.1 Data Collection -- 3.2 Data Preparation -- 3.3 Data Analysis -- 4 Results -- 4.1 Frequency of Submissions -- 4.2 Contents of Comments -- 4.3 Comment Sequences -- 5 Discussion -- 5.1 Implications for the Design of Innovation Platforms Regarding Communicative Usability -- 5.2 Implications for the Design of Innovation Platforms Regarding Sociability -- 6 Conclusion -- References -- Investigating Patients' Visits to Emergency Departments: A Behavior-Based ICD-9-CM Codes Decision Tree Induction Approach -- 1 Introduction -- 2 Research Objectives and the Approach -- 2.1 The Explanatory Data Mining: Behavior-Based Decision Tree Generation -- 2.2 Measurement of Complexity and Consistency Indicators -- 3 Evaluation Design and Results -- 3.1 Parameter Testing of the Prediction Model -- 3.2 Results of Behavior-Based DT Profiles -- 3.3 Results of DTs for Various LOSs -- 3.4 Clinic Scores of the DTs -- 4 Conclusion -- Appendix A: Various DTs' Profiles Based on Decision Tree Analysis Results -- Appendix B: List of ICD-9-CM Codes -- References -- Massive Semantic Video Annotation in High-End Customer Service -- 1 Introduction -- 2 Related Work -- 2.1 Discussion of the Related Work -- 3 Methodology | |
| 505 | 8 | |a 3.1 Knowledge Graph Construction -- 3.2 Analysis on the Knowledge Graphs -- 4 Example -- 4.1 Experiment -- 4.2 Observations -- 4.3 Querying the Knowledge Graph -- 5 Knowledge Graph Exploitation -- 5.1 Web System for User Analysis -- 6 Conclusions -- References -- Exploring Students' Search Behavior and the Effect of Epistemological Beliefs on Contradictory Issues -- 1 Introduction -- 2 Literature Review -- 2.1 Epistemological Beliefs and Critical Thinking -- 2.2 Epistemological Beliefs, Information Search and Credibility Evaluation -- 2.3 Media Use, Cognitive Style and Information Search Behavior -- 3 Methodology -- 3.1 Sample, Search Task and Research Design -- 3.2 Measures -- 4 Results and Discussions -- 4.1 Scientific Literacy, Epistemological Beliefs, Cognitive Style, and Media Multitasking Index -- 4.2 Web Search Behaviors -- 4.3 Relationships Among Epistemological Beliefs, Cognitive Style, Media Multitasking, and Web Search Behaviors -- 4.4 The Change of Epistemological Beliefs Toward Conflicting Scientific Information -- 5 Conclusions -- References -- Exposing Undergraduate Students to the Challenges of Integrating Technology in Healthcare Delivery -- 1 Introduction -- 2 Methods -- 2.1 Project Setting -- 2.2 Education Setting -- 2.3 Evaluation of Project Success -- 3 Results -- 3.1 Project 1: Fall Management -- 3.2 Project 2: Food Delivery -- 3.3 Project 3: Telemedicine in EMS -- 3.4 Project 4: Ambulance Unit-Hour Utilization (UHU) -- 4 Discussion -- 4.1 Project Barriers and Enablers for Success -- 4.2 Implications for Preparing Engineering Students for Careers in Healthcare -- 5 Conclusions -- References -- Detecting Deceptive Language in Crime Interrogation -- 1 Introduction -- 2 Background -- 3 Dataset -- 4 System Overview -- 4.1 Part-of-Speech Extraction -- 4.2 One-Hot-Encoding -- 4.3 Mean of Embedding Vectors -- 4.4 BERT Model | |
| 505 | 8 | |a 5 Experiments -- 6 Results -- 7 Discussion -- 8 Conclusion -- References -- Transformation Action Cycle -- 1 Introduction -- 2 Perspectives on the Requirements for Employees in a Changing Work Environment -- 2.1 Organizational Perspective -- 2.2 Employee Perspective -- 2.3 Perspective of a Classic Industry: Construction Industry -- 3 Empirical Surveys of the Employees' Perspective: Fact Sheets -- 3.1 Focus Groups -- 3.2 Quantitative Employee Survey -- 3.3 Employee Survey in a Construction Company -- 4 Summary and Derivates - Transformation Action Cycle -- 5 Evaluation of the Transformation Action Cycle During Operation in Construction Industry -- 6 Outlook -- References -- It's About the Documents -- 1 Introduction -- 2 Background and Related Work -- 3 Case Study -- 3.1 Approach for the Case Study and Goals -- 3.2 Identified Processes -- 3.3 Identified Issues -- 3.4 Improved Process Design -- 4 Discussion -- 5 Conclusion -- References -- Teamwork in Virtual World - Impact of "Virtual Team" on Team Dynamic -- 1 Introduction -- 2 Research Model -- 3 Study Description -- 4 Data Analyses and Discussions -- 4.1 For Research Question 1 -- 4.2 For Research Question 2 -- 5 Conclusions -- References -- Insights from the Apple Human Interface Guidelines on Intuitive Interaction -- 1 Introduction -- 2 Literature -- 3 Method -- 4 Results -- 5 Discussion -- 6 Limitations and Future Work -- 7 Conclusion -- References -- The Effect of Queuing Technology on Customer Experience in Physical Retail Environments -- 1 Introduction -- 2 Theoretical Background and Related Work -- 2.1 In-store Customer Experience -- 2.2 Self-service Technologies in Retail Environments -- 3 The Functionality of the Queuing Technology -- 4 Research Design and Methodology -- 4.1 Participants -- 4.2 Questionnaire -- 5 Results -- 5.1 Situational Observation of Customers Entering the Store | |
| 505 | 8 | |a 5.2 Statistical Analysis of Customer Experience -- 5.3 Quantitative Analysis of Interaction with SST -- 5.4 Qualitative Analysis of the Overall Customer Satisfaction -- 6 Discussion and Future Research -- 7 Conclusion -- References -- Protect Our Health with Cleaner Cars - How to Gain Customer Acceptance for Air Pollution Decreasing Retrofit Purchase -- 1 Particulate Matter Pollution Retrofit Market -- 2 Related Work -- 2.1 Target Group: Millennials -- 2.2 Challenge: Reduction of Air Pollution in Europe -- 2.3 Quantitative Approach -- 3 Customer Acceptance Study: Evaluating the Wishes and Needs on Retrofit Services in Germany -- 3.1 Demographic Details -- 3.2 Customer Characteristics -- 3.3 Customer Motivations -- 3.4 Marketing Mix: Lessons Learned -- 3.5 Multivariate Analysis: Specific Customer Segmentation -- 4 Conclusion -- 4.1 Recommendations -- 4.2 Limitations and Future Work -- References -- POS Product Presentation Concepts - Analysis of Affective, Conative and Cognitive Components in Decision Making -- 1 Research Issue -- 2 Related Work -- 3 The Model Used for the Given Study -- 4 Operationalization of the Variables -- 4.1 Operationalization of Block Formation and Shelf Structure -- 4.2 Operationalization of the Shopping Experience -- 4.3 Operationalization of the Perceived Orientation Friendliness -- 4.4 Operationalization of the Emotions -- 4.5 Operationalization of the Satisfaction with the Orientation Friendliness -- 5 Qualitative User Experience Study -- 6 Findings -- 6.1 Influence of Shelf Placement on the Perceived Ease of Orientation -- 6.2 Influence of the Shopping Experience on the Perceived Ease of Orientation -- 6.3 Influence of the Perceived Orientation Friendliness on the Emotions -- 6.4 Influence of Emotions on the Satisfaction with Orientation Friendliness -- 7 Final Evaluation and Recommendation | |
| 505 | 8 | |a 8 Limitations and Future Work -- References -- A Review on Quality of Service and SERVQUAL Model -- 1 Introduction -- 2 SERVQUAL Model -- 2.1 Introduction to SERVQUAL Model -- 2.2 Development of SERVQUAL Model -- 2.3 Use of SERVQUAL Model -- 3 Application of SERVQUAL Model -- 3.1 Application Status -- 3.2 International Application of SERVQUAL Model -- 3.3 Application of SERVQUAL Model in China -- 4 SERVPERF Model -- 4.1 Introduction of SERVPERF Model -- 4.2 Application of SERVPERF Model -- 4.3 Conclusion of Model Application -- 5 Comprehensive Evaluation of Service Quality -- 5.1 Service Quality Evaluation Based on Fuzzy Theory -- 5.2 Service Quality Evaluation Based on QFD -- 5.3 Service Quality Evaluation Based on Kano Model -- 6 Summary and Discussion -- 6.1 Service Quality Research Model -- 6.2 Study Quality of Service from the Angle of Science and Service Content -- 6.3 Relationship Between Service Quality and Customer Satisfaction, Behavior and Loyalty -- 6.4 Comprehensive Evaluation of Extended Service Scale -- 6.5 Conclusion -- References -- Evaluating Potential of Gamification to Facilitate Sustainable Fashion Consumption -- 1 Introduction -- 2 What Influences Consumer Behaviour Towards SFC? -- 3 Does Gamification Have the Potential to Change Behaviour? -- 3.1 Conceptual Model -- 4 Conclusions -- References -- Features of Smart City Services in the Local Government Context: A Case Study of San Francisco 311 System -- 1 Introduction -- 2 Background on the 311 System in the United States -- 3 Main Functions of the 311 System -- 4 Characteristics of SF311 -- 4.1 Collaboration in Citizens' Service Requests -- 4.2 Two Call Numbers for Requesting Information and Services -- 4.3 Multiple Approaches to Citizen-Initiated Contact Through the 311 System -- 4.4 Financial Capacity to Support 311 System Development | |
| 505 | 8 | |a 4.5 Seamless Service-Oriented Culture in Government | |
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Datensatz im Suchindex
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| contents | Intro -- Foreword -- HCI International 2020 Thematic Areas and Affiliated Conferences -- Contents -- Digital Transformation and Intelligent Data Analysis -- Towards Conversational E-Government -- 1 Introduction -- 2 Related Work -- 3 Method -- 4 Results -- 4.1 Requirements -- 4.2 Application Ideas -- 5 Discussion and Implications -- 6 Conclusion and Outlook -- References -- Designing Community-Based Open Innovation Platforms Based on Actual User Behavior -- 1 Introduction -- 2 Theoretical Background -- 2.1 Co-creation Online -- 2.2 The Design of Community-Based Open Innovation Platforms -- 2.3 Communicative Usability -- 2.4 Sociability -- 3 Methodology -- 3.1 Data Collection -- 3.2 Data Preparation -- 3.3 Data Analysis -- 4 Results -- 4.1 Frequency of Submissions -- 4.2 Contents of Comments -- 4.3 Comment Sequences -- 5 Discussion -- 5.1 Implications for the Design of Innovation Platforms Regarding Communicative Usability -- 5.2 Implications for the Design of Innovation Platforms Regarding Sociability -- 6 Conclusion -- References -- Investigating Patients' Visits to Emergency Departments: A Behavior-Based ICD-9-CM Codes Decision Tree Induction Approach -- 1 Introduction -- 2 Research Objectives and the Approach -- 2.1 The Explanatory Data Mining: Behavior-Based Decision Tree Generation -- 2.2 Measurement of Complexity and Consistency Indicators -- 3 Evaluation Design and Results -- 3.1 Parameter Testing of the Prediction Model -- 3.2 Results of Behavior-Based DT Profiles -- 3.3 Results of DTs for Various LOSs -- 3.4 Clinic Scores of the DTs -- 4 Conclusion -- Appendix A: Various DTs' Profiles Based on Decision Tree Analysis Results -- Appendix B: List of ICD-9-CM Codes -- References -- Massive Semantic Video Annotation in High-End Customer Service -- 1 Introduction -- 2 Related Work -- 2.1 Discussion of the Related Work -- 3 Methodology 3.1 Knowledge Graph Construction -- 3.2 Analysis on the Knowledge Graphs -- 4 Example -- 4.1 Experiment -- 4.2 Observations -- 4.3 Querying the Knowledge Graph -- 5 Knowledge Graph Exploitation -- 5.1 Web System for User Analysis -- 6 Conclusions -- References -- Exploring Students' Search Behavior and the Effect of Epistemological Beliefs on Contradictory Issues -- 1 Introduction -- 2 Literature Review -- 2.1 Epistemological Beliefs and Critical Thinking -- 2.2 Epistemological Beliefs, Information Search and Credibility Evaluation -- 2.3 Media Use, Cognitive Style and Information Search Behavior -- 3 Methodology -- 3.1 Sample, Search Task and Research Design -- 3.2 Measures -- 4 Results and Discussions -- 4.1 Scientific Literacy, Epistemological Beliefs, Cognitive Style, and Media Multitasking Index -- 4.2 Web Search Behaviors -- 4.3 Relationships Among Epistemological Beliefs, Cognitive Style, Media Multitasking, and Web Search Behaviors -- 4.4 The Change of Epistemological Beliefs Toward Conflicting Scientific Information -- 5 Conclusions -- References -- Exposing Undergraduate Students to the Challenges of Integrating Technology in Healthcare Delivery -- 1 Introduction -- 2 Methods -- 2.1 Project Setting -- 2.2 Education Setting -- 2.3 Evaluation of Project Success -- 3 Results -- 3.1 Project 1: Fall Management -- 3.2 Project 2: Food Delivery -- 3.3 Project 3: Telemedicine in EMS -- 3.4 Project 4: Ambulance Unit-Hour Utilization (UHU) -- 4 Discussion -- 4.1 Project Barriers and Enablers for Success -- 4.2 Implications for Preparing Engineering Students for Careers in Healthcare -- 5 Conclusions -- References -- Detecting Deceptive Language in Crime Interrogation -- 1 Introduction -- 2 Background -- 3 Dataset -- 4 System Overview -- 4.1 Part-of-Speech Extraction -- 4.2 One-Hot-Encoding -- 4.3 Mean of Embedding Vectors -- 4.4 BERT Model 5 Experiments -- 6 Results -- 7 Discussion -- 8 Conclusion -- References -- Transformation Action Cycle -- 1 Introduction -- 2 Perspectives on the Requirements for Employees in a Changing Work Environment -- 2.1 Organizational Perspective -- 2.2 Employee Perspective -- 2.3 Perspective of a Classic Industry: Construction Industry -- 3 Empirical Surveys of the Employees' Perspective: Fact Sheets -- 3.1 Focus Groups -- 3.2 Quantitative Employee Survey -- 3.3 Employee Survey in a Construction Company -- 4 Summary and Derivates - Transformation Action Cycle -- 5 Evaluation of the Transformation Action Cycle During Operation in Construction Industry -- 6 Outlook -- References -- It's About the Documents -- 1 Introduction -- 2 Background and Related Work -- 3 Case Study -- 3.1 Approach for the Case Study and Goals -- 3.2 Identified Processes -- 3.3 Identified Issues -- 3.4 Improved Process Design -- 4 Discussion -- 5 Conclusion -- References -- Teamwork in Virtual World - Impact of "Virtual Team" on Team Dynamic -- 1 Introduction -- 2 Research Model -- 3 Study Description -- 4 Data Analyses and Discussions -- 4.1 For Research Question 1 -- 4.2 For Research Question 2 -- 5 Conclusions -- References -- Insights from the Apple Human Interface Guidelines on Intuitive Interaction -- 1 Introduction -- 2 Literature -- 3 Method -- 4 Results -- 5 Discussion -- 6 Limitations and Future Work -- 7 Conclusion -- References -- The Effect of Queuing Technology on Customer Experience in Physical Retail Environments -- 1 Introduction -- 2 Theoretical Background and Related Work -- 2.1 In-store Customer Experience -- 2.2 Self-service Technologies in Retail Environments -- 3 The Functionality of the Queuing Technology -- 4 Research Design and Methodology -- 4.1 Participants -- 4.2 Questionnaire -- 5 Results -- 5.1 Situational Observation of Customers Entering the Store 5.2 Statistical Analysis of Customer Experience -- 5.3 Quantitative Analysis of Interaction with SST -- 5.4 Qualitative Analysis of the Overall Customer Satisfaction -- 6 Discussion and Future Research -- 7 Conclusion -- References -- Protect Our Health with Cleaner Cars - How to Gain Customer Acceptance for Air Pollution Decreasing Retrofit Purchase -- 1 Particulate Matter Pollution Retrofit Market -- 2 Related Work -- 2.1 Target Group: Millennials -- 2.2 Challenge: Reduction of Air Pollution in Europe -- 2.3 Quantitative Approach -- 3 Customer Acceptance Study: Evaluating the Wishes and Needs on Retrofit Services in Germany -- 3.1 Demographic Details -- 3.2 Customer Characteristics -- 3.3 Customer Motivations -- 3.4 Marketing Mix: Lessons Learned -- 3.5 Multivariate Analysis: Specific Customer Segmentation -- 4 Conclusion -- 4.1 Recommendations -- 4.2 Limitations and Future Work -- References -- POS Product Presentation Concepts - Analysis of Affective, Conative and Cognitive Components in Decision Making -- 1 Research Issue -- 2 Related Work -- 3 The Model Used for the Given Study -- 4 Operationalization of the Variables -- 4.1 Operationalization of Block Formation and Shelf Structure -- 4.2 Operationalization of the Shopping Experience -- 4.3 Operationalization of the Perceived Orientation Friendliness -- 4.4 Operationalization of the Emotions -- 4.5 Operationalization of the Satisfaction with the Orientation Friendliness -- 5 Qualitative User Experience Study -- 6 Findings -- 6.1 Influence of Shelf Placement on the Perceived Ease of Orientation -- 6.2 Influence of the Shopping Experience on the Perceived Ease of Orientation -- 6.3 Influence of the Perceived Orientation Friendliness on the Emotions -- 6.4 Influence of Emotions on the Satisfaction with Orientation Friendliness -- 7 Final Evaluation and Recommendation 8 Limitations and Future Work -- References -- A Review on Quality of Service and SERVQUAL Model -- 1 Introduction -- 2 SERVQUAL Model -- 2.1 Introduction to SERVQUAL Model -- 2.2 Development of SERVQUAL Model -- 2.3 Use of SERVQUAL Model -- 3 Application of SERVQUAL Model -- 3.1 Application Status -- 3.2 International Application of SERVQUAL Model -- 3.3 Application of SERVQUAL Model in China -- 4 SERVPERF Model -- 4.1 Introduction of SERVPERF Model -- 4.2 Application of SERVPERF Model -- 4.3 Conclusion of Model Application -- 5 Comprehensive Evaluation of Service Quality -- 5.1 Service Quality Evaluation Based on Fuzzy Theory -- 5.2 Service Quality Evaluation Based on QFD -- 5.3 Service Quality Evaluation Based on Kano Model -- 6 Summary and Discussion -- 6.1 Service Quality Research Model -- 6.2 Study Quality of Service from the Angle of Science and Service Content -- 6.3 Relationship Between Service Quality and Customer Satisfaction, Behavior and Loyalty -- 6.4 Comprehensive Evaluation of Extended Service Scale -- 6.5 Conclusion -- References -- Evaluating Potential of Gamification to Facilitate Sustainable Fashion Consumption -- 1 Introduction -- 2 What Influences Consumer Behaviour Towards SFC? -- 3 Does Gamification Have the Potential to Change Behaviour? -- 3.1 Conceptual Model -- 4 Conclusions -- References -- Features of Smart City Services in the Local Government Context: A Case Study of San Francisco 311 System -- 1 Introduction -- 2 Background on the 311 System in the United States -- 3 Main Functions of the 311 System -- 4 Characteristics of SF311 -- 4.1 Collaboration in Citizens' Service Requests -- 4.2 Two Call Numbers for Requesting Information and Services -- 4.3 Multiple Approaches to Citizen-Initiated Contact Through the 311 System -- 4.4 Financial Capacity to Support 311 System Development 4.5 Seamless Service-Oriented Culture in Government |
| ctrlnum | (ZDB-30-PQE)EBC6273166 (ZDB-30-PAD)EBC6273166 (ZDB-89-EBL)EBL6273166 (OCoLC)1182631876 (DE-599)BVBBV048226078 |
| dewey-full | 004.019 |
| dewey-hundreds | 000 - Computer science, information, general works |
| dewey-ones | 004 - Computer science |
| dewey-raw | 004.019 |
| dewey-search | 004.019 |
| dewey-sort | 14.019 |
| dewey-tens | 000 - Computer science, information, general works |
| discipline | Informatik |
| discipline_str_mv | Informatik |
| format | Electronic eBook |
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Conclusions -- References -- Exposing Undergraduate Students to the Challenges of Integrating Technology in Healthcare Delivery -- 1 Introduction -- 2 Methods -- 2.1 Project Setting -- 2.2 Education Setting -- 2.3 Evaluation of Project Success -- 3 Results -- 3.1 Project 1: Fall Management -- 3.2 Project 2: Food Delivery -- 3.3 Project 3: Telemedicine in EMS -- 3.4 Project 4: Ambulance Unit-Hour Utilization (UHU) -- 4 Discussion -- 4.1 Project Barriers and Enablers for Success -- 4.2 Implications for Preparing Engineering Students for Careers in Healthcare -- 5 Conclusions -- References -- Detecting Deceptive Language in Crime Interrogation -- 1 Introduction -- 2 Background -- 3 Dataset -- 4 System Overview -- 4.1 Part-of-Speech Extraction -- 4.2 One-Hot-Encoding -- 4.3 Mean of Embedding Vectors -- 4.4 BERT Model</subfield></datafield><datafield tag="505" ind1="8" ind2=" "><subfield code="a">5 Experiments -- 6 Results -- 7 Discussion -- 8 Conclusion -- References -- Transformation 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Analyses and Discussions -- 4.1 For Research Question 1 -- 4.2 For Research Question 2 -- 5 Conclusions -- References -- Insights from the Apple Human Interface Guidelines on Intuitive Interaction -- 1 Introduction -- 2 Literature -- 3 Method -- 4 Results -- 5 Discussion -- 6 Limitations and Future Work -- 7 Conclusion -- References -- The Effect of Queuing Technology on Customer Experience in Physical Retail Environments -- 1 Introduction -- 2 Theoretical Background and Related Work -- 2.1 In-store Customer Experience -- 2.2 Self-service Technologies in Retail Environments -- 3 The Functionality of the Queuing Technology -- 4 Research Design and Methodology -- 4.1 Participants -- 4.2 Questionnaire -- 5 Results -- 5.1 Situational Observation of Customers Entering the Store</subfield></datafield><datafield tag="505" ind1="8" ind2=" "><subfield code="a">5.2 Statistical Analysis of Customer Experience -- 5.3 Quantitative Analysis of Interaction with SST -- 5.4 Qualitative Analysis of the Overall Customer Satisfaction -- 6 Discussion and Future Research -- 7 Conclusion -- References -- Protect Our Health with Cleaner Cars - How to Gain Customer Acceptance for Air Pollution Decreasing Retrofit Purchase -- 1 Particulate Matter Pollution Retrofit Market -- 2 Related Work -- 2.1 Target Group: Millennials -- 2.2 Challenge: Reduction of Air Pollution in Europe -- 2.3 Quantitative Approach -- 3 Customer Acceptance Study: Evaluating the Wishes and Needs on Retrofit Services in Germany -- 3.1 Demographic Details -- 3.2 Customer Characteristics -- 3.3 Customer Motivations -- 3.4 Marketing Mix: Lessons Learned -- 3.5 Multivariate Analysis: Specific Customer Segmentation -- 4 Conclusion -- 4.1 Recommendations -- 4.2 Limitations and Future Work -- References -- POS Product Presentation Concepts - Analysis of Affective, Conative and Cognitive Components in Decision Making -- 1 Research Issue -- 2 Related Work -- 3 The Model Used for the Given Study -- 4 Operationalization of the 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| genre | (DE-588)1071861417 Konferenzschrift 2020 Online gnd-content |
| genre_facet | Konferenzschrift 2020 Online |
| id | DE-604.BV048226078 |
| illustrated | Not Illustrated |
| index_date | 2024-07-03T19:50:44Z |
| indexdate | 2025-01-10T15:21:34Z |
| institution | BVB |
| isbn | 9783030503413 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-033606808 |
| oclc_num | 1182631876 |
| open_access_boolean | |
| physical | 1 Online-Ressource (591 Seiten) |
| psigel | ZDB-30-PQE |
| publishDate | 2020 |
| publishDateSearch | 2020 |
| publishDateSort | 2020 |
| publisher | Springer International Publishing AG |
| record_format | marc |
| series2 | Lecture Notes in Computer Science Ser. |
| spelling | Nah, Fiona Fui-Hoon Verfasser aut HCI in Business, Government and Organizations 7th International Conference, HCIBGO 2020, Held As Part of the 22nd HCI International Conference, HCII 2020, Copenhagen, Denmark, July 19-24, 2020, Proceedings Cham Springer International Publishing AG 2020 ©2020 1 Online-Ressource (591 Seiten) txt rdacontent c rdamedia cr rdacarrier Lecture Notes in Computer Science Ser. v.12204 Description based on publisher supplied metadata and other sources Intro -- Foreword -- HCI International 2020 Thematic Areas and Affiliated Conferences -- Contents -- Digital Transformation and Intelligent Data Analysis -- Towards Conversational E-Government -- 1 Introduction -- 2 Related Work -- 3 Method -- 4 Results -- 4.1 Requirements -- 4.2 Application Ideas -- 5 Discussion and Implications -- 6 Conclusion and Outlook -- References -- Designing Community-Based Open Innovation Platforms Based on Actual User Behavior -- 1 Introduction -- 2 Theoretical Background -- 2.1 Co-creation Online -- 2.2 The Design of Community-Based Open Innovation Platforms -- 2.3 Communicative Usability -- 2.4 Sociability -- 3 Methodology -- 3.1 Data Collection -- 3.2 Data Preparation -- 3.3 Data Analysis -- 4 Results -- 4.1 Frequency of Submissions -- 4.2 Contents of Comments -- 4.3 Comment Sequences -- 5 Discussion -- 5.1 Implications for the Design of Innovation Platforms Regarding Communicative Usability -- 5.2 Implications for the Design of Innovation Platforms Regarding Sociability -- 6 Conclusion -- References -- Investigating Patients' Visits to Emergency Departments: A Behavior-Based ICD-9-CM Codes Decision Tree Induction Approach -- 1 Introduction -- 2 Research Objectives and the Approach -- 2.1 The Explanatory Data Mining: Behavior-Based Decision Tree Generation -- 2.2 Measurement of Complexity and Consistency Indicators -- 3 Evaluation Design and Results -- 3.1 Parameter Testing of the Prediction Model -- 3.2 Results of Behavior-Based DT Profiles -- 3.3 Results of DTs for Various LOSs -- 3.4 Clinic Scores of the DTs -- 4 Conclusion -- Appendix A: Various DTs' Profiles Based on Decision Tree Analysis Results -- Appendix B: List of ICD-9-CM Codes -- References -- Massive Semantic Video Annotation in High-End Customer Service -- 1 Introduction -- 2 Related Work -- 2.1 Discussion of the Related Work -- 3 Methodology 3.1 Knowledge Graph Construction -- 3.2 Analysis on the Knowledge Graphs -- 4 Example -- 4.1 Experiment -- 4.2 Observations -- 4.3 Querying the Knowledge Graph -- 5 Knowledge Graph Exploitation -- 5.1 Web System for User Analysis -- 6 Conclusions -- References -- Exploring Students' Search Behavior and the Effect of Epistemological Beliefs on Contradictory Issues -- 1 Introduction -- 2 Literature Review -- 2.1 Epistemological Beliefs and Critical Thinking -- 2.2 Epistemological Beliefs, Information Search and Credibility Evaluation -- 2.3 Media Use, Cognitive Style and Information Search Behavior -- 3 Methodology -- 3.1 Sample, Search Task and Research Design -- 3.2 Measures -- 4 Results and Discussions -- 4.1 Scientific Literacy, Epistemological Beliefs, Cognitive Style, and Media Multitasking Index -- 4.2 Web Search Behaviors -- 4.3 Relationships Among Epistemological Beliefs, Cognitive Style, Media Multitasking, and Web Search Behaviors -- 4.4 The Change of Epistemological Beliefs Toward Conflicting Scientific Information -- 5 Conclusions -- References -- Exposing Undergraduate Students to the Challenges of Integrating Technology in Healthcare Delivery -- 1 Introduction -- 2 Methods -- 2.1 Project Setting -- 2.2 Education Setting -- 2.3 Evaluation of Project Success -- 3 Results -- 3.1 Project 1: Fall Management -- 3.2 Project 2: Food Delivery -- 3.3 Project 3: Telemedicine in EMS -- 3.4 Project 4: Ambulance Unit-Hour Utilization (UHU) -- 4 Discussion -- 4.1 Project Barriers and Enablers for Success -- 4.2 Implications for Preparing Engineering Students for Careers in Healthcare -- 5 Conclusions -- References -- Detecting Deceptive Language in Crime Interrogation -- 1 Introduction -- 2 Background -- 3 Dataset -- 4 System Overview -- 4.1 Part-of-Speech Extraction -- 4.2 One-Hot-Encoding -- 4.3 Mean of Embedding Vectors -- 4.4 BERT Model 5 Experiments -- 6 Results -- 7 Discussion -- 8 Conclusion -- References -- Transformation Action Cycle -- 1 Introduction -- 2 Perspectives on the Requirements for Employees in a Changing Work Environment -- 2.1 Organizational Perspective -- 2.2 Employee Perspective -- 2.3 Perspective of a Classic Industry: Construction Industry -- 3 Empirical Surveys of the Employees' Perspective: Fact Sheets -- 3.1 Focus Groups -- 3.2 Quantitative Employee Survey -- 3.3 Employee Survey in a Construction Company -- 4 Summary and Derivates - Transformation Action Cycle -- 5 Evaluation of the Transformation Action Cycle During Operation in Construction Industry -- 6 Outlook -- References -- It's About the Documents -- 1 Introduction -- 2 Background and Related Work -- 3 Case Study -- 3.1 Approach for the Case Study and Goals -- 3.2 Identified Processes -- 3.3 Identified Issues -- 3.4 Improved Process Design -- 4 Discussion -- 5 Conclusion -- References -- Teamwork in Virtual World - Impact of "Virtual Team" on Team Dynamic -- 1 Introduction -- 2 Research Model -- 3 Study Description -- 4 Data Analyses and Discussions -- 4.1 For Research Question 1 -- 4.2 For Research Question 2 -- 5 Conclusions -- References -- Insights from the Apple Human Interface Guidelines on Intuitive Interaction -- 1 Introduction -- 2 Literature -- 3 Method -- 4 Results -- 5 Discussion -- 6 Limitations and Future Work -- 7 Conclusion -- References -- The Effect of Queuing Technology on Customer Experience in Physical Retail Environments -- 1 Introduction -- 2 Theoretical Background and Related Work -- 2.1 In-store Customer Experience -- 2.2 Self-service Technologies in Retail Environments -- 3 The Functionality of the Queuing Technology -- 4 Research Design and Methodology -- 4.1 Participants -- 4.2 Questionnaire -- 5 Results -- 5.1 Situational Observation of Customers Entering the Store 5.2 Statistical Analysis of Customer Experience -- 5.3 Quantitative Analysis of Interaction with SST -- 5.4 Qualitative Analysis of the Overall Customer Satisfaction -- 6 Discussion and Future Research -- 7 Conclusion -- References -- Protect Our Health with Cleaner Cars - How to Gain Customer Acceptance for Air Pollution Decreasing Retrofit Purchase -- 1 Particulate Matter Pollution Retrofit Market -- 2 Related Work -- 2.1 Target Group: Millennials -- 2.2 Challenge: Reduction of Air Pollution in Europe -- 2.3 Quantitative Approach -- 3 Customer Acceptance Study: Evaluating the Wishes and Needs on Retrofit Services in Germany -- 3.1 Demographic Details -- 3.2 Customer Characteristics -- 3.3 Customer Motivations -- 3.4 Marketing Mix: Lessons Learned -- 3.5 Multivariate Analysis: Specific Customer Segmentation -- 4 Conclusion -- 4.1 Recommendations -- 4.2 Limitations and Future Work -- References -- POS Product Presentation Concepts - Analysis of Affective, Conative and Cognitive Components in Decision Making -- 1 Research Issue -- 2 Related Work -- 3 The Model Used for the Given Study -- 4 Operationalization of the Variables -- 4.1 Operationalization of Block Formation and Shelf Structure -- 4.2 Operationalization of the Shopping Experience -- 4.3 Operationalization of the Perceived Orientation Friendliness -- 4.4 Operationalization of the Emotions -- 4.5 Operationalization of the Satisfaction with the Orientation Friendliness -- 5 Qualitative User Experience Study -- 6 Findings -- 6.1 Influence of Shelf Placement on the Perceived Ease of Orientation -- 6.2 Influence of the Shopping Experience on the Perceived Ease of Orientation -- 6.3 Influence of the Perceived Orientation Friendliness on the Emotions -- 6.4 Influence of Emotions on the Satisfaction with Orientation Friendliness -- 7 Final Evaluation and Recommendation 8 Limitations and Future Work -- References -- A Review on Quality of Service and SERVQUAL Model -- 1 Introduction -- 2 SERVQUAL Model -- 2.1 Introduction to SERVQUAL Model -- 2.2 Development of SERVQUAL Model -- 2.3 Use of SERVQUAL Model -- 3 Application of SERVQUAL Model -- 3.1 Application Status -- 3.2 International Application of SERVQUAL Model -- 3.3 Application of SERVQUAL Model in China -- 4 SERVPERF Model -- 4.1 Introduction of SERVPERF Model -- 4.2 Application of SERVPERF Model -- 4.3 Conclusion of Model Application -- 5 Comprehensive Evaluation of Service Quality -- 5.1 Service Quality Evaluation Based on Fuzzy Theory -- 5.2 Service Quality Evaluation Based on QFD -- 5.3 Service Quality Evaluation Based on Kano Model -- 6 Summary and Discussion -- 6.1 Service Quality Research Model -- 6.2 Study Quality of Service from the Angle of Science and Service Content -- 6.3 Relationship Between Service Quality and Customer Satisfaction, Behavior and Loyalty -- 6.4 Comprehensive Evaluation of Extended Service Scale -- 6.5 Conclusion -- References -- Evaluating Potential of Gamification to Facilitate Sustainable Fashion Consumption -- 1 Introduction -- 2 What Influences Consumer Behaviour Towards SFC? -- 3 Does Gamification Have the Potential to Change Behaviour? -- 3.1 Conceptual Model -- 4 Conclusions -- References -- Features of Smart City Services in the Local Government Context: A Case Study of San Francisco 311 System -- 1 Introduction -- 2 Background on the 311 System in the United States -- 3 Main Functions of the 311 System -- 4 Characteristics of SF311 -- 4.1 Collaboration in Citizens' Service Requests -- 4.2 Two Call Numbers for Requesting Information and Services -- 4.3 Multiple Approaches to Citizen-Initiated Contact Through the 311 System -- 4.4 Financial Capacity to Support 311 System Development 4.5 Seamless Service-Oriented Culture in Government Human-computer interaction-Congresses Künstliche Intelligenz (DE-588)4033447-8 gnd rswk-swf Benutzeroberfläche (DE-588)4131424-4 gnd rswk-swf Electronic Commerce (DE-588)4592128-3 gnd rswk-swf Mensch-Maschine-Kommunikation (DE-588)4125909-9 gnd rswk-swf (DE-588)1071861417 Konferenzschrift 2020 Online gnd-content Mensch-Maschine-Kommunikation (DE-588)4125909-9 s Benutzeroberfläche (DE-588)4131424-4 s Electronic Commerce (DE-588)4592128-3 s Künstliche Intelligenz (DE-588)4033447-8 s DE-604 Siau, Keng Sonstige oth Erscheint auch als Druck-Ausgabe Nah, Fiona Fui-Hoon HCI in Business, Government and Organizations Cham : Springer International Publishing AG,c2020 9783030503406 |
| spellingShingle | Nah, Fiona Fui-Hoon HCI in Business, Government and Organizations 7th International Conference, HCIBGO 2020, Held As Part of the 22nd HCI International Conference, HCII 2020, Copenhagen, Denmark, July 19-24, 2020, Proceedings Intro -- Foreword -- HCI International 2020 Thematic Areas and Affiliated Conferences -- Contents -- Digital Transformation and Intelligent Data Analysis -- Towards Conversational E-Government -- 1 Introduction -- 2 Related Work -- 3 Method -- 4 Results -- 4.1 Requirements -- 4.2 Application Ideas -- 5 Discussion and Implications -- 6 Conclusion and Outlook -- References -- Designing Community-Based Open Innovation Platforms Based on Actual User Behavior -- 1 Introduction -- 2 Theoretical Background -- 2.1 Co-creation Online -- 2.2 The Design of Community-Based Open Innovation Platforms -- 2.3 Communicative Usability -- 2.4 Sociability -- 3 Methodology -- 3.1 Data Collection -- 3.2 Data Preparation -- 3.3 Data Analysis -- 4 Results -- 4.1 Frequency of Submissions -- 4.2 Contents of Comments -- 4.3 Comment Sequences -- 5 Discussion -- 5.1 Implications for the Design of Innovation Platforms Regarding Communicative Usability -- 5.2 Implications for the Design of Innovation Platforms Regarding Sociability -- 6 Conclusion -- References -- Investigating Patients' Visits to Emergency Departments: A Behavior-Based ICD-9-CM Codes Decision Tree Induction Approach -- 1 Introduction -- 2 Research Objectives and the Approach -- 2.1 The Explanatory Data Mining: Behavior-Based Decision Tree Generation -- 2.2 Measurement of Complexity and Consistency Indicators -- 3 Evaluation Design and Results -- 3.1 Parameter Testing of the Prediction Model -- 3.2 Results of Behavior-Based DT Profiles -- 3.3 Results of DTs for Various LOSs -- 3.4 Clinic Scores of the DTs -- 4 Conclusion -- Appendix A: Various DTs' Profiles Based on Decision Tree Analysis Results -- Appendix B: List of ICD-9-CM Codes -- References -- Massive Semantic Video Annotation in High-End Customer Service -- 1 Introduction -- 2 Related Work -- 2.1 Discussion of the Related Work -- 3 Methodology 3.1 Knowledge Graph Construction -- 3.2 Analysis on the Knowledge Graphs -- 4 Example -- 4.1 Experiment -- 4.2 Observations -- 4.3 Querying the Knowledge Graph -- 5 Knowledge Graph Exploitation -- 5.1 Web System for User Analysis -- 6 Conclusions -- References -- Exploring Students' Search Behavior and the Effect of Epistemological Beliefs on Contradictory Issues -- 1 Introduction -- 2 Literature Review -- 2.1 Epistemological Beliefs and Critical Thinking -- 2.2 Epistemological Beliefs, Information Search and Credibility Evaluation -- 2.3 Media Use, Cognitive Style and Information Search Behavior -- 3 Methodology -- 3.1 Sample, Search Task and Research Design -- 3.2 Measures -- 4 Results and Discussions -- 4.1 Scientific Literacy, Epistemological Beliefs, Cognitive Style, and Media Multitasking Index -- 4.2 Web Search Behaviors -- 4.3 Relationships Among Epistemological Beliefs, Cognitive Style, Media Multitasking, and Web Search Behaviors -- 4.4 The Change of Epistemological Beliefs Toward Conflicting Scientific Information -- 5 Conclusions -- References -- Exposing Undergraduate Students to the Challenges of Integrating Technology in Healthcare Delivery -- 1 Introduction -- 2 Methods -- 2.1 Project Setting -- 2.2 Education Setting -- 2.3 Evaluation of Project Success -- 3 Results -- 3.1 Project 1: Fall Management -- 3.2 Project 2: Food Delivery -- 3.3 Project 3: Telemedicine in EMS -- 3.4 Project 4: Ambulance Unit-Hour Utilization (UHU) -- 4 Discussion -- 4.1 Project Barriers and Enablers for Success -- 4.2 Implications for Preparing Engineering Students for Careers in Healthcare -- 5 Conclusions -- References -- Detecting Deceptive Language in Crime Interrogation -- 1 Introduction -- 2 Background -- 3 Dataset -- 4 System Overview -- 4.1 Part-of-Speech Extraction -- 4.2 One-Hot-Encoding -- 4.3 Mean of Embedding Vectors -- 4.4 BERT Model 5 Experiments -- 6 Results -- 7 Discussion -- 8 Conclusion -- References -- Transformation Action Cycle -- 1 Introduction -- 2 Perspectives on the Requirements for Employees in a Changing Work Environment -- 2.1 Organizational Perspective -- 2.2 Employee Perspective -- 2.3 Perspective of a Classic Industry: Construction Industry -- 3 Empirical Surveys of the Employees' Perspective: Fact Sheets -- 3.1 Focus Groups -- 3.2 Quantitative Employee Survey -- 3.3 Employee Survey in a Construction Company -- 4 Summary and Derivates - Transformation Action Cycle -- 5 Evaluation of the Transformation Action Cycle During Operation in Construction Industry -- 6 Outlook -- References -- It's About the Documents -- 1 Introduction -- 2 Background and Related Work -- 3 Case Study -- 3.1 Approach for the Case Study and Goals -- 3.2 Identified Processes -- 3.3 Identified Issues -- 3.4 Improved Process Design -- 4 Discussion -- 5 Conclusion -- References -- Teamwork in Virtual World - Impact of "Virtual Team" on Team Dynamic -- 1 Introduction -- 2 Research Model -- 3 Study Description -- 4 Data Analyses and Discussions -- 4.1 For Research Question 1 -- 4.2 For Research Question 2 -- 5 Conclusions -- References -- Insights from the Apple Human Interface Guidelines on Intuitive Interaction -- 1 Introduction -- 2 Literature -- 3 Method -- 4 Results -- 5 Discussion -- 6 Limitations and Future Work -- 7 Conclusion -- References -- The Effect of Queuing Technology on Customer Experience in Physical Retail Environments -- 1 Introduction -- 2 Theoretical Background and Related Work -- 2.1 In-store Customer Experience -- 2.2 Self-service Technologies in Retail Environments -- 3 The Functionality of the Queuing Technology -- 4 Research Design and Methodology -- 4.1 Participants -- 4.2 Questionnaire -- 5 Results -- 5.1 Situational Observation of Customers Entering the Store 5.2 Statistical Analysis of Customer Experience -- 5.3 Quantitative Analysis of Interaction with SST -- 5.4 Qualitative Analysis of the Overall Customer Satisfaction -- 6 Discussion and Future Research -- 7 Conclusion -- References -- Protect Our Health with Cleaner Cars - How to Gain Customer Acceptance for Air Pollution Decreasing Retrofit Purchase -- 1 Particulate Matter Pollution Retrofit Market -- 2 Related Work -- 2.1 Target Group: Millennials -- 2.2 Challenge: Reduction of Air Pollution in Europe -- 2.3 Quantitative Approach -- 3 Customer Acceptance Study: Evaluating the Wishes and Needs on Retrofit Services in Germany -- 3.1 Demographic Details -- 3.2 Customer Characteristics -- 3.3 Customer Motivations -- 3.4 Marketing Mix: Lessons Learned -- 3.5 Multivariate Analysis: Specific Customer Segmentation -- 4 Conclusion -- 4.1 Recommendations -- 4.2 Limitations and Future Work -- References -- POS Product Presentation Concepts - Analysis of Affective, Conative and Cognitive Components in Decision Making -- 1 Research Issue -- 2 Related Work -- 3 The Model Used for the Given Study -- 4 Operationalization of the Variables -- 4.1 Operationalization of Block Formation and Shelf Structure -- 4.2 Operationalization of the Shopping Experience -- 4.3 Operationalization of the Perceived Orientation Friendliness -- 4.4 Operationalization of the Emotions -- 4.5 Operationalization of the Satisfaction with the Orientation Friendliness -- 5 Qualitative User Experience Study -- 6 Findings -- 6.1 Influence of Shelf Placement on the Perceived Ease of Orientation -- 6.2 Influence of the Shopping Experience on the Perceived Ease of Orientation -- 6.3 Influence of the Perceived Orientation Friendliness on the Emotions -- 6.4 Influence of Emotions on the Satisfaction with Orientation Friendliness -- 7 Final Evaluation and Recommendation 8 Limitations and Future Work -- References -- A Review on Quality of Service and SERVQUAL Model -- 1 Introduction -- 2 SERVQUAL Model -- 2.1 Introduction to SERVQUAL Model -- 2.2 Development of SERVQUAL Model -- 2.3 Use of SERVQUAL Model -- 3 Application of SERVQUAL Model -- 3.1 Application Status -- 3.2 International Application of SERVQUAL Model -- 3.3 Application of SERVQUAL Model in China -- 4 SERVPERF Model -- 4.1 Introduction of SERVPERF Model -- 4.2 Application of SERVPERF Model -- 4.3 Conclusion of Model Application -- 5 Comprehensive Evaluation of Service Quality -- 5.1 Service Quality Evaluation Based on Fuzzy Theory -- 5.2 Service Quality Evaluation Based on QFD -- 5.3 Service Quality Evaluation Based on Kano Model -- 6 Summary and Discussion -- 6.1 Service Quality Research Model -- 6.2 Study Quality of Service from the Angle of Science and Service Content -- 6.3 Relationship Between Service Quality and Customer Satisfaction, Behavior and Loyalty -- 6.4 Comprehensive Evaluation of Extended Service Scale -- 6.5 Conclusion -- References -- Evaluating Potential of Gamification to Facilitate Sustainable Fashion Consumption -- 1 Introduction -- 2 What Influences Consumer Behaviour Towards SFC? -- 3 Does Gamification Have the Potential to Change Behaviour? -- 3.1 Conceptual Model -- 4 Conclusions -- References -- Features of Smart City Services in the Local Government Context: A Case Study of San Francisco 311 System -- 1 Introduction -- 2 Background on the 311 System in the United States -- 3 Main Functions of the 311 System -- 4 Characteristics of SF311 -- 4.1 Collaboration in Citizens' Service Requests -- 4.2 Two Call Numbers for Requesting Information and Services -- 4.3 Multiple Approaches to Citizen-Initiated Contact Through the 311 System -- 4.4 Financial Capacity to Support 311 System Development 4.5 Seamless Service-Oriented Culture in Government Human-computer interaction-Congresses Künstliche Intelligenz (DE-588)4033447-8 gnd Benutzeroberfläche (DE-588)4131424-4 gnd Electronic Commerce (DE-588)4592128-3 gnd Mensch-Maschine-Kommunikation (DE-588)4125909-9 gnd |
| subject_GND | (DE-588)4033447-8 (DE-588)4131424-4 (DE-588)4592128-3 (DE-588)4125909-9 (DE-588)1071861417 |
| title | HCI in Business, Government and Organizations 7th International Conference, HCIBGO 2020, Held As Part of the 22nd HCI International Conference, HCII 2020, Copenhagen, Denmark, July 19-24, 2020, Proceedings |
| title_auth | HCI in Business, Government and Organizations 7th International Conference, HCIBGO 2020, Held As Part of the 22nd HCI International Conference, HCII 2020, Copenhagen, Denmark, July 19-24, 2020, Proceedings |
| title_exact_search | HCI in Business, Government and Organizations 7th International Conference, HCIBGO 2020, Held As Part of the 22nd HCI International Conference, HCII 2020, Copenhagen, Denmark, July 19-24, 2020, Proceedings |
| title_exact_search_txtP | HCI in Business, Government and Organizations 7th International Conference, HCIBGO 2020, Held As Part of the 22nd HCI International Conference, HCII 2020, Copenhagen, Denmark, July 19-24, 2020, Proceedings |
| title_full | HCI in Business, Government and Organizations 7th International Conference, HCIBGO 2020, Held As Part of the 22nd HCI International Conference, HCII 2020, Copenhagen, Denmark, July 19-24, 2020, Proceedings |
| title_fullStr | HCI in Business, Government and Organizations 7th International Conference, HCIBGO 2020, Held As Part of the 22nd HCI International Conference, HCII 2020, Copenhagen, Denmark, July 19-24, 2020, Proceedings |
| title_full_unstemmed | HCI in Business, Government and Organizations 7th International Conference, HCIBGO 2020, Held As Part of the 22nd HCI International Conference, HCII 2020, Copenhagen, Denmark, July 19-24, 2020, Proceedings |
| title_short | HCI in Business, Government and Organizations |
| title_sort | hci in business government and organizations 7th international conference hcibgo 2020 held as part of the 22nd hci international conference hcii 2020 copenhagen denmark july 19 24 2020 proceedings |
| title_sub | 7th International Conference, HCIBGO 2020, Held As Part of the 22nd HCI International Conference, HCII 2020, Copenhagen, Denmark, July 19-24, 2020, Proceedings |
| topic | Human-computer interaction-Congresses Künstliche Intelligenz (DE-588)4033447-8 gnd Benutzeroberfläche (DE-588)4131424-4 gnd Electronic Commerce (DE-588)4592128-3 gnd Mensch-Maschine-Kommunikation (DE-588)4125909-9 gnd |
| topic_facet | Human-computer interaction-Congresses Künstliche Intelligenz Benutzeroberfläche Electronic Commerce Mensch-Maschine-Kommunikation Konferenzschrift 2020 Online |
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