Measuring and improving productivity in services: issues, strategies and challenges
Gespeichert in:
1. Verfasser: | |
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Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
Cheltenham ; Northampton, Mass
Edward Elgar
c2008
|
Schlagworte: | |
Online-Zugang: | DE-12 DE-634 DE-1043 DE-1046 DE-573 DE-M347 DE-898 DE-859 DE-860 DE-861 DE-863 DE-862 DE-Re13 DE-91 DE-384 DE-473 DE-19 DE-355 DE-703 DE-20 DE-706 DE-824 DE-29 DE-739 Volltext |
Beschreibung: | Includes bibliographical references (p. 219-232) and index |
Beschreibung: | 1 Online-Ressource (xiv, 246 Seiten) |
ISBN: | 9781848444966 |
DOI: | 10.4337/9781848444966 |
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author | Djellal, Faridah |
author_facet | Djellal, Faridah |
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contents | pt. 1. Productivity : definitions and methods of measurement -- pt. 2. Productivity : determinants and strategies The definition and measurement of productivity in services raises important conceptual, methodological and strategic problems. This book aims to provide a critical review of the main debates on productivity in the domain of services. The first part examines the theoretical consequences of services specificities on the concept of productivity and reviews the attempts to measure it. The second part is devoted to the main determinants of productivity growth and the strategies to increase productivity in service firms and organisations |
ctrlnum | (ZDB-1-EWE)NLM010892400 (OCoLC)1312700460 (DE-599)BVBBV047923590 |
dewey-full | 331.118 |
dewey-hundreds | 300 - Social sciences |
dewey-ones | 331 - Labor economics |
dewey-raw | 331.118 |
dewey-search | 331.118 |
dewey-sort | 3331.118 |
dewey-tens | 330 - Economics |
discipline | Wirtschaftswissenschaften Geographie |
discipline_str_mv | Wirtschaftswissenschaften Geographie |
doi_str_mv | 10.4337/9781848444966 |
format | Electronic eBook |
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owner_facet | DE-12 DE-634 DE-1043 DE-1046 DE-573 DE-M347 DE-898 DE-BY-UBR DE-859 DE-860 DE-861 DE-863 DE-BY-FWS DE-862 DE-BY-FWS DE-Re13 DE-BY-UBR DE-91 DE-BY-TUM DE-384 DE-473 DE-BY-UBG DE-19 DE-BY-UBM DE-355 DE-BY-UBR DE-703 DE-20 DE-706 DE-824 DE-29 DE-739 |
physical | 1 Online-Ressource (xiv, 246 Seiten) |
psigel | ZDB-1-EWE |
publishDate | 2008 |
publishDateSearch | 2008 |
publishDateSort | 2008 |
publisher | Edward Elgar |
record_format | marc |
spellingShingle | Djellal, Faridah Measuring and improving productivity in services issues, strategies and challenges pt. 1. Productivity : definitions and methods of measurement -- pt. 2. Productivity : determinants and strategies The definition and measurement of productivity in services raises important conceptual, methodological and strategic problems. This book aims to provide a critical review of the main debates on productivity in the domain of services. The first part examines the theoretical consequences of services specificities on the concept of productivity and reviews the attempts to measure it. The second part is devoted to the main determinants of productivity growth and the strategies to increase productivity in service firms and organisations Electronic books Service industries Industrial productivity Dienstleistungssektor (DE-588)4012183-5 gnd Produktivität (DE-588)4047364-8 gnd |
subject_GND | (DE-588)4012183-5 (DE-588)4047364-8 |
title | Measuring and improving productivity in services issues, strategies and challenges |
title_auth | Measuring and improving productivity in services issues, strategies and challenges |
title_exact_search | Measuring and improving productivity in services issues, strategies and challenges |
title_exact_search_txtP | Measuring and improving productivity in services issues, strategies and challenges |
title_full | Measuring and improving productivity in services issues, strategies and challenges Faridah Djellal, Faïz Gallouj |
title_fullStr | Measuring and improving productivity in services issues, strategies and challenges Faridah Djellal, Faïz Gallouj |
title_full_unstemmed | Measuring and improving productivity in services issues, strategies and challenges Faridah Djellal, Faïz Gallouj |
title_short | Measuring and improving productivity in services |
title_sort | measuring and improving productivity in services issues strategies and challenges |
title_sub | issues, strategies and challenges |
topic | Electronic books Service industries Industrial productivity Dienstleistungssektor (DE-588)4012183-5 gnd Produktivität (DE-588)4047364-8 gnd |
topic_facet | Electronic books Service industries Industrial productivity Dienstleistungssektor Produktivität |
url | https://doi.org/10.4337/9781848444966 |
work_keys_str_mv | AT djellalfaridah measuringandimprovingproductivityinservicesissuesstrategiesandchallenges AT galloujfaiz measuringandimprovingproductivityinservicesissuesstrategiesandchallenges |