Service design practices for healthcare innovation: paradigms, principles, prospects
This book offers an overview of service design practices for healthcare and hospital management. It explores how these practices can help to generate innovations in healthcare and contribute to the improvement of patient-centered care. Respected experts, including scholars from various disciplines a...
Gespeichert in:
| Weitere Verfasser: | , , |
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| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Cham, Switzerland
Springer
[2022]
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| Schlagworte: | |
| Online-Zugang: | FHD01 |
| Zusammenfassung: | This book offers an overview of service design practices for healthcare and hospital management. It explores how these practices can help to generate innovations in healthcare and contribute to the improvement of patient-centered care. Respected experts, including scholars from various disciplines and practitioners from healthcare institutions, share essential insights into established research areas, fields of work and work structures, and discuss successful approaches, methods and tools. By illustrating innovative services, products, processes, systems, and technologies, as well as their application in practice, the authors highlight the role of participating stakeholders in service design projects and the added value that comes from sharing, communicating, networking and collaborating. This book is a must-read for scholars and practitioners in the hospital and healthcare sector. It will also appeal to anyone interested in organizational development, service business model innovation, customer involvement and perceptions, and service experience |
| Beschreibung: | 1 Online-Ressource (xx, 547 Seiten) |
| ISBN: | 9783030872731 |
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| 245 | 1 | 0 | |a Service design practices for healthcare innovation |b paradigms, principles, prospects |c Mario A. Pfannstiel, Nataliia Brehmer, Christoph Rasche, editors |
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| 505 | 8 | |a Chapter 1: Service Design within a Multiplicity Logics in Healthcare -- Chapter 2: Service design for hybrid market constellations in healthcare - From VUCA 2 VUCAR -- Chapter 3: Towards a conceptual framework of hybrid strategies in healthcare: Co-alignment of market and non-market activities -- Chapter 4: When the patient innovates Emerging practices in service ecosystems -- Chapter 5: Negotiating Care through Tangible Tools and Tangible Service Designing in Emergent Public Health Service Ecosystems -- Chapter 6: A Speculation for the Future of Service Design in Healthcare: Looking through the Lens of a Speculative Service Design Framework -- Chapter 7: Crossing asymmetries in multistakeholder service design in integrated care | |
| 520 | |a This book offers an overview of service design practices for healthcare and hospital management. It explores how these practices can help to generate innovations in healthcare and contribute to the improvement of patient-centered care. Respected experts, including scholars from various disciplines and practitioners from healthcare institutions, share essential insights into established research areas, fields of work and work structures, and discuss successful approaches, methods and tools. By illustrating innovative services, products, processes, systems, and technologies, as well as their application in practice, the authors highlight the role of participating stakeholders in service design projects and the added value that comes from sharing, communicating, networking and collaborating. This book is a must-read for scholars and practitioners in the hospital and healthcare sector. It will also appeal to anyone interested in organizational development, service business model innovation, customer involvement and perceptions, and service experience | ||
| 650 | 4 | |a Medical care / Technological innovations | |
| 650 | 4 | |a Health services administration | |
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| contents | Chapter 1: Service Design within a Multiplicity Logics in Healthcare -- Chapter 2: Service design for hybrid market constellations in healthcare - From VUCA 2 VUCAR -- Chapter 3: Towards a conceptual framework of hybrid strategies in healthcare: Co-alignment of market and non-market activities -- Chapter 4: When the patient innovates Emerging practices in service ecosystems -- Chapter 5: Negotiating Care through Tangible Tools and Tangible Service Designing in Emergent Public Health Service Ecosystems -- Chapter 6: A Speculation for the Future of Service Design in Healthcare: Looking through the Lens of a Speculative Service Design Framework -- Chapter 7: Crossing asymmetries in multistakeholder service design in integrated care |
| ctrlnum | (OCoLC)1296314889 (DE-599)BVBBV047828963 |
| discipline | Wirtschaftswissenschaften |
| discipline_str_mv | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| illustrated | Not Illustrated |
| index_date | 2024-07-03T19:08:48Z |
| indexdate | 2024-07-10T09:22:27Z |
| institution | BVB |
| isbn | 9783030872731 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-033212236 |
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| physical | 1 Online-Ressource (xx, 547 Seiten) |
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| spelling | Service design practices for healthcare innovation paradigms, principles, prospects Mario A. Pfannstiel, Nataliia Brehmer, Christoph Rasche, editors Cham, Switzerland Springer [2022] 1 Online-Ressource (xx, 547 Seiten) txt rdacontent c rdamedia cr rdacarrier Chapter 1: Service Design within a Multiplicity Logics in Healthcare -- Chapter 2: Service design for hybrid market constellations in healthcare - From VUCA 2 VUCAR -- Chapter 3: Towards a conceptual framework of hybrid strategies in healthcare: Co-alignment of market and non-market activities -- Chapter 4: When the patient innovates Emerging practices in service ecosystems -- Chapter 5: Negotiating Care through Tangible Tools and Tangible Service Designing in Emergent Public Health Service Ecosystems -- Chapter 6: A Speculation for the Future of Service Design in Healthcare: Looking through the Lens of a Speculative Service Design Framework -- Chapter 7: Crossing asymmetries in multistakeholder service design in integrated care This book offers an overview of service design practices for healthcare and hospital management. It explores how these practices can help to generate innovations in healthcare and contribute to the improvement of patient-centered care. Respected experts, including scholars from various disciplines and practitioners from healthcare institutions, share essential insights into established research areas, fields of work and work structures, and discuss successful approaches, methods and tools. By illustrating innovative services, products, processes, systems, and technologies, as well as their application in practice, the authors highlight the role of participating stakeholders in service design projects and the added value that comes from sharing, communicating, networking and collaborating. This book is a must-read for scholars and practitioners in the hospital and healthcare sector. It will also appeal to anyone interested in organizational development, service business model innovation, customer involvement and perceptions, and service experience Medical care / Technological innovations Health services administration Pfannstiel, Mario A. (DE-588)1116611112 edt Brehmer, Nataliia edt Rasche, Christoph 1965- (DE-588)171200888 edt Erscheint auch als Druck-Ausgabe 978-3-030-87272-4 |
| spellingShingle | Service design practices for healthcare innovation paradigms, principles, prospects Chapter 1: Service Design within a Multiplicity Logics in Healthcare -- Chapter 2: Service design for hybrid market constellations in healthcare - From VUCA 2 VUCAR -- Chapter 3: Towards a conceptual framework of hybrid strategies in healthcare: Co-alignment of market and non-market activities -- Chapter 4: When the patient innovates Emerging practices in service ecosystems -- Chapter 5: Negotiating Care through Tangible Tools and Tangible Service Designing in Emergent Public Health Service Ecosystems -- Chapter 6: A Speculation for the Future of Service Design in Healthcare: Looking through the Lens of a Speculative Service Design Framework -- Chapter 7: Crossing asymmetries in multistakeholder service design in integrated care Medical care / Technological innovations Health services administration |
| title | Service design practices for healthcare innovation paradigms, principles, prospects |
| title_auth | Service design practices for healthcare innovation paradigms, principles, prospects |
| title_exact_search | Service design practices for healthcare innovation paradigms, principles, prospects |
| title_exact_search_txtP | Service design practices for healthcare innovation paradigms, principles, prospects |
| title_full | Service design practices for healthcare innovation paradigms, principles, prospects Mario A. Pfannstiel, Nataliia Brehmer, Christoph Rasche, editors |
| title_fullStr | Service design practices for healthcare innovation paradigms, principles, prospects Mario A. Pfannstiel, Nataliia Brehmer, Christoph Rasche, editors |
| title_full_unstemmed | Service design practices for healthcare innovation paradigms, principles, prospects Mario A. Pfannstiel, Nataliia Brehmer, Christoph Rasche, editors |
| title_short | Service design practices for healthcare innovation |
| title_sort | service design practices for healthcare innovation paradigms principles prospects |
| title_sub | paradigms, principles, prospects |
| topic | Medical care / Technological innovations Health services administration |
| topic_facet | Medical care / Technological innovations Health services administration |
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