Political leadership in disaster and crisis communication and management: international perspectives and practices
Gespeichert in:
Hauptverfasser: | , |
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Format: | Buch |
Sprache: | English |
Veröffentlicht: |
Cham
Palgrave Macmillan
[2020]
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Schlagworte: | |
Online-Zugang: | Inhaltsverzeichnis Klappentext |
Beschreibung: | xxiii, 203 Seiten |
ISBN: | 9783030429034 |
Internformat
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Datensatz im Suchindex
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adam_text | Contents 1 Introduction Introduction References 2 Extraordinary Politics in Catastrophic Times Introduction Duress, Accountability and Responsibility The First Line of Defense Unprepared Political Actors, Unprepared Communities Conclusion References 3 Sampling Disaster Concepts Introduction The Emergence of Disaster and Crisis Research Corporate Crises Versus Disasters Defining a Disaster—Mission Impossible Why Disasters Are More Frequent Key Concepts in Disasters Cascading Disasters—the Perfect Storm The Humanity of Disasters: Social Capital Citizens’ Response to Disasters 1 1 15 19 19 26 30 32 33 34 39 39 40 42 43 45 45 47 48 49
xvi CONTENTS Citizens Actively Seek Information Citizens Don’t Panic Citizens Can Deal with Bad News Citizens Are Not Anti-Social Citizens Fend for Themselves A Model ofLeadership Behavior Disaster: Hope for Renewal, Hell for Recovery Conclusion References 5q 4 Political Leadership in Calamity Introduction A Test of Leadership: The Shining Beacon The Hurdles ofBeing a Beacon ofHope The Wash- Up Casts a Long Shadow Out of the Spotlight Conclusion References 61 6; 67 72 7 8^ 87 81 5 Frontline Realities Introduction Lack of Interest in Preparedness ‘Locked and Loaded’ Evacuees out, Politicians in Looking Good in the Wrong Place Good News and Bad News Conference in the Clouds Promises, Promises Conclusion References 93 93* 94 96 98 100 102 104 105 108 108 6 Managing Relationships Introduction Best Practice in Relationships Developing Strong Relationships Managing the Challenges of the Relationships Mutual Acceptance and Understanding of Different Roles 111 111 114 115 117 121 5q 5q 51 51 52; 53 58-· 59
CONTENTS Best Practice for Communication in Relationships Building Relationships Between Disasters Conclusion References 7 Voices of Reason Introduction Political Leadership Strategic Leadership Characteristics ofEffective Leadership Messaging in Disasters Avoid Operational Messaging Truth and Honesty Support and Empathy Speak from the Same Script Why Get Involved ? When to Get Involved When to Withdraw Politicians and News Media Examples Example 1: Anna Bligh, Queensland Premier, 2010-11 Queensland Floods Example 2: George 11 Bush, US President, Hurricane Katrina Conclusion References 8 Minding the Minders Introduction History Proves a Turning Point Power Plays on the Front Line Chasing the Media Spotlight Calm Between the Storms Conclusion References 9 Lessons Learned and Best Practices Introduction Background to the TIM xvii 123 124 128 129 131 131 132 132 134 136 137 138 139 141 143 144 146 147 151 151 153 155 155 157 157 160 162 165 170 171 171 175 175 176
xviii CONTENTS Tandem Information Model (ТІМ) Using thè ТІМ Benefits of the TIM Conclusion Keferenees X§ā 185 ] 8ђ լ §7 Appendix 1: List of Interviews 189 Index 19;
This book explores the role of elected leaders in disaster management. Filling a significant gap in disaster literature, the authors take a pragmatic approach to the relationships between the public under threat, the operational· response, and the interests and actions of elected officials. Key tactics are explored, from the ways operational managers strategically deal with unreasonable political demands to what disaster officials argue is the responsibiUty of eÌected officials at all levels of government ֊ that is, to ensure vita! life-saving information reaches the people who need it most. The book draws on case studies such as the mismanagement of public perceptions by President George W. Bush during Hurricane Katrina in the United States and the widely acclaimed, heartfelt messages delivered by Queens!and Premier Anna Bligh during the 2010-11 South-East Queensland floods in Australia. Drawing on a series of interview s with senior disaster managers in ten countries, this book is highly relevant for students, scholars and practitioners interested in disaster communication.
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adam_txt |
Contents 1 Introduction Introduction References 2 Extraordinary Politics in Catastrophic Times Introduction Duress, Accountability and Responsibility The First Line of Defense Unprepared Political Actors, Unprepared Communities Conclusion References 3 Sampling Disaster Concepts Introduction The Emergence of Disaster and Crisis Research Corporate Crises Versus Disasters Defining a Disaster—Mission Impossible Why Disasters Are More Frequent Key Concepts in Disasters Cascading Disasters—the Perfect Storm The Humanity of Disasters: Social Capital Citizens’ Response to Disasters 1 1 15 19 19 26 30 32 33 34 39 39 40 42 43 45 45 47 48 49
xvi CONTENTS Citizens Actively Seek Information Citizens Don’t Panic Citizens Can Deal with Bad News Citizens Are Not Anti-Social Citizens Fend for Themselves A Model ofLeadership Behavior Disaster: Hope for Renewal, Hell for Recovery Conclusion References 5q 4 Political Leadership in Calamity Introduction A Test of Leadership: The Shining Beacon The Hurdles ofBeing a Beacon ofHope The Wash- Up Casts a Long Shadow Out of the Spotlight Conclusion References 61 6; 67 72 7' 8^ 87' 81 5 Frontline Realities Introduction Lack of Interest in Preparedness ‘Locked and Loaded’ Evacuees out, Politicians in Looking Good in the Wrong Place Good News and Bad News Conference in the Clouds Promises, Promises Conclusion References 93 93* 94 96 98 100 102 104 105 108 108 6 Managing Relationships Introduction Best Practice in Relationships Developing Strong Relationships Managing the Challenges of the Relationships Mutual Acceptance and Understanding of Different Roles 111 111 114 115 117 121 5q 5q 51 51 52; 53 58-· 59
CONTENTS Best Practice for Communication in Relationships Building Relationships Between Disasters Conclusion References 7 Voices of Reason Introduction Political Leadership Strategic Leadership Characteristics ofEffective Leadership Messaging in Disasters Avoid Operational Messaging Truth and Honesty Support and Empathy Speak from the Same Script Why Get Involved ? When to Get Involved When to Withdraw Politicians and News Media Examples Example 1: Anna Bligh, Queensland Premier, 2010-11 Queensland Floods Example 2: George 11' Bush, US President, Hurricane Katrina Conclusion References 8 Minding the Minders Introduction History Proves a Turning Point Power Plays on the Front Line Chasing the Media Spotlight Calm Between the Storms Conclusion References 9 Lessons Learned and Best Practices Introduction Background to the TIM xvii 123 124 128 129 131 131 132 132 134 136 137 138 139 141 143 144 146 147 151 151 153 155 155 157 157 160 162 165 170 171 171 175 175 176
xviii CONTENTS Tandem Information Model (ТІМ) Using thè ТІМ Benefits of the TIM Conclusion Keferenees X§ā 185 ] 8ђ լ §7 Appendix 1: List of Interviews 189 Index 19;
This book explores the role of elected leaders in disaster management. Filling a significant gap in disaster literature, the authors take a pragmatic approach to the relationships between the public under threat, the operational· response, and the interests and actions of elected officials. Key tactics are explored, from the ways operational managers strategically deal with unreasonable political demands to what disaster officials argue is the responsibiUty of eÌected officials at all levels of government ֊ that is, to ensure vita! life-saving information reaches the people who need it most. The book draws on case studies such as the mismanagement of public perceptions by President George W. Bush during Hurricane Katrina in the United States and the widely acclaimed, heartfelt messages delivered by Queens!and Premier Anna Bligh during the 2010-11 South-East Queensland floods in Australia. Drawing on a series of interview's with senior disaster managers in ten countries, this book is highly relevant for students, scholars and practitioners interested in disaster communication. |
any_adam_object | 1 |
any_adam_object_boolean | 1 |
author | McLean, Hamish Ewart, Jacqui |
author_GND | (DE-588)1229128905 (DE-588)1168655463 |
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dewey-full | 302.23 |
dewey-hundreds | 300 - Social sciences |
dewey-ones | 302 - Social interaction |
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dewey-search | 302.23 |
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discipline | Soziologie Politologie |
discipline_str_mv | Soziologie Politologie |
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language | English |
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physical | xxiii, 203 Seiten |
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spelling | McLean, Hamish Verfasser (DE-588)1229128905 aut Political leadership in disaster and crisis communication and management international perspectives and practices Hamish McLean, Jacqui Ewart Cham Palgrave Macmillan [2020] xxiii, 203 Seiten txt rdacontent n rdamedia nc rdacarrier Media and Communication Political Communication Political Leadership Communication Political communication Political leadership Politische Führung (DE-588)4115584-1 gnd rswk-swf Krisenmanagement (DE-588)4127374-6 gnd rswk-swf Politische Kommunikation (DE-588)4134262-8 gnd rswk-swf Krisenmanagement (DE-588)4127374-6 s Politische Kommunikation (DE-588)4134262-8 s Politische Führung (DE-588)4115584-1 s DE-604 Ewart, Jacqui Verfasser (DE-588)1168655463 aut Erscheint auch als Druck-Ausgabe 978-3-030-42900-3 Erscheint auch als Druck-Ausgabe 978-3-030-42902-7 Erscheint auch als Online-Ausgabe 978-3-030-42901-0 Digitalisierung UB Augsburg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=033191670&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis Digitalisierung UB Augsburg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=033191670&sequence=000003&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA Klappentext |
spellingShingle | McLean, Hamish Ewart, Jacqui Political leadership in disaster and crisis communication and management international perspectives and practices Media and Communication Political Communication Political Leadership Communication Political communication Political leadership Politische Führung (DE-588)4115584-1 gnd Krisenmanagement (DE-588)4127374-6 gnd Politische Kommunikation (DE-588)4134262-8 gnd |
subject_GND | (DE-588)4115584-1 (DE-588)4127374-6 (DE-588)4134262-8 |
title | Political leadership in disaster and crisis communication and management international perspectives and practices |
title_auth | Political leadership in disaster and crisis communication and management international perspectives and practices |
title_exact_search | Political leadership in disaster and crisis communication and management international perspectives and practices |
title_exact_search_txtP | Political leadership in disaster and crisis communication and management international perspectives and practices |
title_full | Political leadership in disaster and crisis communication and management international perspectives and practices Hamish McLean, Jacqui Ewart |
title_fullStr | Political leadership in disaster and crisis communication and management international perspectives and practices Hamish McLean, Jacqui Ewart |
title_full_unstemmed | Political leadership in disaster and crisis communication and management international perspectives and practices Hamish McLean, Jacqui Ewart |
title_short | Political leadership in disaster and crisis communication and management |
title_sort | political leadership in disaster and crisis communication and management international perspectives and practices |
title_sub | international perspectives and practices |
topic | Media and Communication Political Communication Political Leadership Communication Political communication Political leadership Politische Führung (DE-588)4115584-1 gnd Krisenmanagement (DE-588)4127374-6 gnd Politische Kommunikation (DE-588)4134262-8 gnd |
topic_facet | Media and Communication Political Communication Political Leadership Communication Political communication Political leadership Politische Führung Krisenmanagement Politische Kommunikation |
url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=033191670&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=033191670&sequence=000003&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA |
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