Reinventing Texas Government:

The Survey of Organizational Excellence is revolutionizing the operation of Texas state agencies and other governmental and private organizations. Developed and refined over the last twenty years by a team of researchers led by Michael Lauderdale, the survey is a proven tool for improving the effect...

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Bibliographische Detailangaben
1. Verfasser: Lauderdale, Michael (VerfasserIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Austin University of Texas Press [2021]
Schlagworte:
Online-Zugang:DE-1046
DE-1043
DE-858
DE-859
DE-860
DE-739
DE-473
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Zusammenfassung:The Survey of Organizational Excellence is revolutionizing the operation of Texas state agencies and other governmental and private organizations. Developed and refined over the last twenty years by a team of researchers led by Michael Lauderdale, the survey is a proven tool for improving the effectiveness of state government services through surveys of employee attitudes toward their organizations. In this book, Lauderdale gives a history of the survey and its use under four governors, including George W. Bush. He explains what the survey is, how to use it, and how to apply its results to organizational change and improvement. Step-by-step instructions for planning, implementing, and evaluating the survey are enhanced with real-life case studies from the 140,000 surveys that have been distributed and used by more than 75 different organizations. Lauderdale also sets the survey in a broader perspective by identifying some of the forces currently impelling change in organizations throughout our society and exploring where this push for change is taking us
Beschreibung:Description based on online resource; title from PDF title page (publisher's Web site, viewed 29. Nov 2021)
Beschreibung:1 Online-Ressource (218 pages)
ISBN:9780292799790

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