Technology-based services in retail environments:
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Abschlussarbeit Buch |
| Sprache: | English |
| Veröffentlicht: |
Hamburg
Dr. Verlag Kovac
2021
|
| Schriftenreihe: | Studien zur Wirtschaftsinformatik
109 |
| Schlagworte: | |
| Online-Zugang: | Inhaltstext Inhaltsverzeichnis |
| Beschreibung: | 304 Seiten 35 Illustrationen 21 cm x 14.8 cm, 398 g |
| ISBN: | 9783339125545 3339125546 |
Internformat
MARC
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| 100 | 1 | |a Wolpert, Stefan |0 (DE-588)1239759207 |4 aut | |
| 245 | 1 | 0 | |a Technology-based services in retail environments |c Stefan Wolpert |
| 263 | |a 202110 | ||
| 264 | 1 | |a Hamburg |b Dr. Verlag Kovac |c 2021 | |
| 300 | |a 304 Seiten |b 35 Illustrationen |c 21 cm x 14.8 cm, 398 g | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 490 | 1 | |a Studien zur Wirtschaftsinformatik |v 109 | |
| 502 | |b Dissertation |c Friedrich-Alexander-Universität Erlangen-Nürnberg (FAU) |d 2021 | ||
| 650 | 0 | 7 | |a Neue Technologie |0 (DE-588)4194462-8 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Einzelhandel |0 (DE-588)4127747-8 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Innovation |0 (DE-588)4027089-0 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Digitalisierung |0 (DE-588)4123065-6 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Absatzmethode |0 (DE-588)4141093-2 |2 gnd |9 rswk-swf |
| 653 | |a Betriebswirtschaft | ||
| 653 | |a Informatik | ||
| 653 | |a Digitalisierung | ||
| 653 | |a Einzelhandel | ||
| 653 | |a Technologiebasierte Dienstleistungen | ||
| 653 | |a Smart Retailing | ||
| 653 | |a Digital Transformation | ||
| 653 | |a Retail Technology | ||
| 655 | 7 | |0 (DE-588)4113937-9 |a Hochschulschrift |2 gnd-content | |
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Datensatz im Suchindex
| _version_ | 1804182729242181632 |
|---|---|
| adam_text | OVERVIEW
OF
CONTENTS
IX
OVERVIEW
OF
CONTENTS
PART
I
SETTING
THE
STAGE:
OBJECTIVE
OF
THIS
THESIS
......................................
I
1
MOTIVATION
AND
RELEVANCE
.......................................................................
2
2
FRAMING
THE
THESIS
...................................................................................
7
3
RESEARCH
GAP
AND
RESEARCH
QUESTIONS
................................................
14
4
STRUCTURE
OF
THE
THESIS
...........................................................................
17
PART
II
CONCEPT
OF
THE
RESEARCH:
RESEARCH
DESIGN
...................................
23
1
OBJECTIVES
AND
STRUCTURE
........................................................................
24
2
INTRODUCTION
TO
RESEARCH
IN
INFORMATION
SYSTEMS
...............................
26
3
OVERARCHING
RESEARCH
DESIGN
...............................................................
30
PART
III
THE
STATE
OF
RESEARCH:
TECHNOLOGY-BASED
RETAIL
SERVICES
......
37
1
OBJECTIVES
AND
STRUCTURE
........................................................................
38
2
RESEARCH
METHOD
....................................................................................
41
3
DESCRIPTIVE
ANALYSIS
..............................................................................
45
4
DISCUSSION
AND
REFLECTION
.....................................................................
53
5
CONTRIBUTION
...........................................................................................
74
PART
IV
TBRS
CLASSIFICATION
FRAMEWORK:
RETAILERS
PERSPECTIVE
..........
77
1
OBJECTIVES
AND
STRUCTURE
........................................................................
78
2
RESEARCH
METHOD
....................................................................................
81
3
CLASSIFICATION
OF
TECHNOLOGY-BASED
RETAIL
SERVICES
............................
84
4
MAIN
COMPONENTS
OF
TECHNOLOGY-BASED
RETAIL
SERVICES
.................
103
5
CONTRIBUTION
.........................................................................................
106
X
OVERVIEW
OF
CONTENTS
PART
V
EMPIRICAL
STUDY
ON
TBRS:
SHOPPERS
PERSPECTIVE
....................
109
1
OBJECTIVES
AND
STRUCTURE
......................................................................
NO
2
THEORETICAL
FOUNDATION
AND
RESEARCH
HYPOTHESES
...........................
114
3
DATA
COLLECTION
......................................................................................
122
4
RESULTS
...................................................................................................
129
5
CONTRIBUTION
..........................................................................................
143
PART
VI
TREASURE:
A
WEB-BASED
TBRS
SUPPORT
SYSTEM
.................
149
1
OBJECTIVES
AND
STRUCTURE
......................................................................
150
2
RESEARCH
METHOD
..................................................................................
154
3
SYSTEM
CONCEPTUALIZATION
....................................................................
160
4
SYSTEM
IMPLEMENTATION
.......................................................................
174
5
CONTRIBUTION
.........................................................................................
188
PART
VII
CONCLUSION:
REFLECTIONS
AND
IMPLICATIONS
...............................
191
1
OBJECTIVES
AND
STRUCTURE
......................................................................
192
2
RETROSPECTIVE
ANALYSIS
.........................................................................
194
3
SYNTHESIS
AND
IMPLICATIONS
.................................................................
206
4
LIMITATIONS
AND
AVENUES
FOR
FURTHER
RESEARCH
.................................
212
5
FINAL
CONSIDERATIONS
............................................................................
216
REFERENCES
...................................................................................................
219
ANNEXES
.......................................................................................................
253
TABLE
OF
CONTENTS
XI
TABLE
OF
CONTENTS
OVERVIEW
OF
CONTENTS
.................................................................................
IX
TABLE
OF
CONTENTS
........................................................................................
XI
LIST
OF
FIGURES
..........................................................................................
XVII
LIST
OF
TABLES
.............................................................................................
XIX
LIST
OF
ABBREVIATIONS
................................................................................
XXI
PART
I
SETTING
THE
STAGE:
OBJECTIVE
OF
THIS
THESIS
.....................................
I
1
MOTIVATION
AND
RELEVANCE
.......................................................................
2
2
FRAMING
THE
THESIS
...................................................................................
7
2.1
BRICK
AND
MORTAR
RETAIL
STORES
..............................................................
7
2.2
CONCEPT
OF
SERVICE
.................................................................................
8
2.3
TECHNOLOGY-BASED
RETAIL
SERVICES
.......................................................
10
3
RESEARCH
GAP
AND
RESEARCH
QUESTIONS
................................................
14
4
STRUCTURE
OF
THE
THESIS
...........................................................................
17
PART
II
CONCEPT
OF
THE
RESEARCH:
RESEARCH
DESIGN
..................................
23
1
OBJECTIVES
AND
STRUCTURE
........................................................................
24
2
INTRODUCTION
TO
RESEARCH
IN
INFORMATION
SYSTEMS
................................
26
3
OVERARCHING
RESEARCH
DESIGN
..............................................................
30
PART
III
THE
STATE
OF
RESEARCH:
TECHNOLOGY-BASED
RETAIL
SERVICES
......
37
1
OBJECTIVES
AND
STRUCTURE
........................................................................
38
2
RESEARCH
METHOD
...................................................................................
41
3
DESCRIPTIVE
ANALYSIS
.............................................................................
45
4
DISCUSSION
AND
REFLECTION
.....................................................................
53
4.1
TBRS
TYPES
IDENTIFIED
IN
THE
SCIENTIFIC
LITERATURE
............................
53
XII
TABLE
OF
CONTENTS
4.2
TBRS
TECHNOLOGY
FUNCTIONS
..............................................................
67
4.2.1
IDENTIFICATION
.................................................................................
68
4.2.1.1
BARCODES
................................................................................
69
4.2.1.2
WIRELESS
COMMUNICATION
.......................................................
69
4.2.1.3
OPTICAL
SYSTEMS
......................................................................
71
4.2.2
HUMAN-TECHNOLOGY
INTERACTION
...................................................
71
4.2.2.1
MOBILE
DEVICES
.......................................................................
71
4.2.2.2
ROBOTS
....................................................................................
72
4.2.2-3
SCREENS
AND
DISPLAYS
............................................................
72
5
CONTRIBUTION
............................................................................................
74
PART
IV
TBRS
CLASSIFICATION
FRAMEWORK:
RETAILERS
PERSPECTIVE
...........
77
1
OBJECTIVES
AND
STRUCTURE
........................................................................
78
2
RESEARCH
METHOD
...................................................................................
81
3
CLASSIFICATION
OF
TECHNOLOGY-BASED
RETAIL
SERVICES
............................
84
3.1
CLASSIFYING
TBRS
IN
TERMS
OF
PARTICIPANT
ISSUES
...............................
85
3.1.1
ARCHETYPE
OF
PARTICIPANT-TECHNOLOGY
CONTACT
............................
85
3.1.2
MODE
OF
PARTICIPANT
INTEGRATION
..................................................
87
3.2
CLASSIFYING
TBRS
IN
TERMS
OF
TECHNOLOGY
ISSUES
..............................
91
3.3
CLASSIFYING
TBRS
IN
TERMS
OF
INFORMATION
ISSUES
............................
92
3.3.1
DEGREE
OF
CONTACT
..........................................................................
93
3.3.2
DIRECTIONALITY
OF
INFORMATION
FLOW
..............................................
94
3.4
CLASSIFYING
TBRS
IN
TERMS
OF
THEIR
INTENDED
PURPOSES
...................
98
3.4.1
PURPOSE
OF
TBRS
USAGE
................................................................
99
3.4.2
RETAILERS
OBJECTIVE
........................................................................
99
4
MAIN
COMPONENTS
OF
TECHNOLOGY-BASED
RETAIL
SERVICES
.................
103
5
CONTRIBUTION
.........................................................................................
106
PART
V
EMPIRICAL
STUDY
ON
TBRS:
SHOPPERS
PERSPECTIVE
....................
109
1
OBJECTIVES
AND
STRUCTURE
.......................................................................
110
TABLE
OF
CONTENTS
XIII
2
THEORETICAL
FOUNDATION
AND
RESEARCH
HYPOTHESES
...........................
114
2.1
SHOPPERS
ACCEPTANCE
OF
TBRS
.........................................................
114
2.1.1
TECHNOLOGY
READINESS
(TR)
........................................................
114
2.1.2
TECHNOLOGY
ACCEPTANCE
MODEL
(TAM)
.....................................
116
2.1.3
TECHNOLOGY
READINESS
AND
ACCEPTANCE
MODEL
(TRAM)
..........
117
2.2
RESEARCH
MODEL
AND
HYPOTHESES
DEVELOPMENT
..............................
118
3
DATA
COLLECTION
.....................................................................................
122
3.1
MEASURES
AND
QUESTIONNAIRE
............................................................
122
3.2
SAMPLE
AND
DATA
COLLECTION
..............................................................
125
3.3
DATA
ANALYSIS
.....................................................................................
126
3.4
COMMON
METHOD
BIAS
......................................................................
127
4
RESULTS
...................................................................................................
129
4.1
DEMOGRAPHICS
...................................................................................
129
4.2
MEASUREMENT
MODEL
.........................................................................
131
4.3
STRUCTURAL
MODEL
................................................................................
136
4.4
TEST
OF
GENDER
DIFFERENCES
................................................................
140
5
CONTRIBUTION
.........................................................................................
143
PART
VI
TREASURE:
A
WEB-BASED
TBRS
SUPPORT
SYSTEM
.................
149
1
OBJECTIVES
AND
STRUCTURE
......................................................................
150
2
RESEARCH
METHOD
.................................................................................
154
3
SYSTEM
CONCEPTUALIZATION
...................................................................
160
3.1
DESIGN
REQUIREMENTS
.........................................................................
160
3.2
FACETED
SEARCH/CLASSIFICATION
.............................................................
163
3.3
INTERFACE
DESIGN
.................................................................................
164
3.3.1
AUTHOR
INTERFACE
.........................................................................
164
3.3.1.1
STRUCTURING
THE
DATA
............................................................
164
3.3.1.2
PRESENTING
THE
DATA
..............................................................
166
3.3.2
USER
INTERFACE
..............................................................................
169
XIV
TABLE OF
CONTENTS
3.3.2.1
SELECTION
AREA
.......................................................................
170
3-3-2.2
PRESENTATION
AREA
.................................................................
172
4
SYSTEM
IMPLEMENTATION
......................................................................
174
4.1
LAYERED
ARCHITECTURE
.........................................................................
174
4.2
WEBSITE:
HTTPS://TBRS.INFO
..................................................................
175
4.3
TBRS
CASE
VIGNETTE
DATABASE
............................................................
176
4.4
CASE
VIGNETTE
PRESENTATION
STRUCTURE
..............................................
179
4.5
ARTIFACT
EVALUATION
............................................................................
185
5
CONTRIBUTION
.........................................................................................
188
PART
VII
CONCLUSION:
REFLECTIONS
AND
IMPLICATIONS
..............................
191
1
OBJECTIVES
AND
STRUCTURE
......................................................................
192
2
RETROSPECTIVE
ANALYSIS
.........................................................................
194
2.1
PART
I
-
SETTING
THE
STAGE:
OBJECTIVE
OF
THIS
THESIS
...........................
194
2.2
PART
II
-
CONCEPT
OF
THE
RESEARCH:
RESEARCH
DESIGN
........................
195
2.3
PART
III
-
THE
STATE
OF
RESEARCH:
TECHNOLOGY-BASED
RETAIL
SERVICES
195
2.4
PART
IV
-
TBRS
CLASSIFICATION
FRAMEWORK:
RETAILERS
PERSPECTIVE..
197
2.5
PART
V
-
EMPIRICAL
STUDY
ON
TBRS:
SHOPPERS
PERSPECTIVE
..........
200
2.6
PART
VI
-
TREASURE:
A
WEB-BASED
TBRS
SUPPORT
SYSTEM
.........
203
3
SYNTHESIS
AND
IMPLICATIONS
.................................................................
206
3.1
SYNTHESIS
OF
FINDINGS
.........................................................................
206
3.2
THEORETICAL
AND
MANAGERIAL
IMPLICATIONS
.......................................
209
4
LIMITATIONS
AND
AVENUES
FOR
FURTHER
RESEARCH
.................................
212
5
FINAL
CONSIDERATIONS
............................................................................
216
REFERENCES
...................................................................................................
219
ANNEXES
......................................................................................................
253
ANNEX
A:
RELATED
PUBLICATIONS
..................................................................
253
ANNEX
B:
SEARCH
STRING
..............................................................................
256
TABLE
OF
CONTENTS
XV
ANNEX
C:
IDENTIFIED
ARTICLES
......................................................................
260
ANNEX
D:
CLASSIFICATION
OF
IDENTIFIED
TBRS
..............................................
276
|
| adam_txt |
OVERVIEW
OF
CONTENTS
IX
OVERVIEW
OF
CONTENTS
PART
I
SETTING
THE
STAGE:
OBJECTIVE
OF
THIS
THESIS
.
I
1
MOTIVATION
AND
RELEVANCE
.
2
2
FRAMING
THE
THESIS
.
7
3
RESEARCH
GAP
AND
RESEARCH
QUESTIONS
.
14
4
STRUCTURE
OF
THE
THESIS
.
17
PART
II
CONCEPT
OF
THE
RESEARCH:
RESEARCH
DESIGN
.
23
1
OBJECTIVES
AND
STRUCTURE
.
24
2
INTRODUCTION
TO
RESEARCH
IN
INFORMATION
SYSTEMS
.
26
3
OVERARCHING
RESEARCH
DESIGN
.
30
PART
III
THE
STATE
OF
RESEARCH:
TECHNOLOGY-BASED
RETAIL
SERVICES
.
37
1
OBJECTIVES
AND
STRUCTURE
.
38
2
RESEARCH
METHOD
.
41
3
DESCRIPTIVE
ANALYSIS
.
45
4
DISCUSSION
AND
REFLECTION
.
53
5
CONTRIBUTION
.
74
PART
IV
TBRS
CLASSIFICATION
FRAMEWORK:
RETAILERS'
PERSPECTIVE
.
77
1
OBJECTIVES
AND
STRUCTURE
.
78
2
RESEARCH
METHOD
.
81
3
CLASSIFICATION
OF
TECHNOLOGY-BASED
RETAIL
SERVICES
.
84
4
MAIN
COMPONENTS
OF
TECHNOLOGY-BASED
RETAIL
SERVICES
.
103
5
CONTRIBUTION
.
106
X
OVERVIEW
OF
CONTENTS
PART
V
EMPIRICAL
STUDY
ON
TBRS:
SHOPPERS'
PERSPECTIVE
.
109
1
OBJECTIVES
AND
STRUCTURE
.
NO
2
THEORETICAL
FOUNDATION
AND
RESEARCH
HYPOTHESES
.
114
3
DATA
COLLECTION
.
122
4
RESULTS
.
129
5
CONTRIBUTION
.
143
PART
VI
TREASURE:
A
WEB-BASED
TBRS
SUPPORT
SYSTEM
.
149
1
OBJECTIVES
AND
STRUCTURE
.
150
2
RESEARCH
METHOD
.
154
3
SYSTEM
CONCEPTUALIZATION
.
160
4
SYSTEM
IMPLEMENTATION
.
174
5
CONTRIBUTION
.
188
PART
VII
CONCLUSION:
REFLECTIONS
AND
IMPLICATIONS
.
191
1
OBJECTIVES
AND
STRUCTURE
.
192
2
RETROSPECTIVE
ANALYSIS
.
194
3
SYNTHESIS
AND
IMPLICATIONS
.
206
4
LIMITATIONS
AND
AVENUES
FOR
FURTHER
RESEARCH
.
212
5
FINAL
CONSIDERATIONS
.
216
REFERENCES
.
219
ANNEXES
.
253
TABLE
OF
CONTENTS
XI
TABLE
OF
CONTENTS
OVERVIEW
OF
CONTENTS
.
IX
TABLE
OF
CONTENTS
.
XI
LIST
OF
FIGURES
.
XVII
LIST
OF
TABLES
.
XIX
LIST
OF
ABBREVIATIONS
.
XXI
PART
I
SETTING
THE
STAGE:
OBJECTIVE
OF
THIS
THESIS
.
I
1
MOTIVATION
AND
RELEVANCE
.
2
2
FRAMING
THE
THESIS
.
7
2.1
BRICK
AND
MORTAR
RETAIL
STORES
.
7
2.2
CONCEPT
OF
SERVICE
.
8
2.3
TECHNOLOGY-BASED
RETAIL
SERVICES
.
10
3
RESEARCH
GAP
AND
RESEARCH
QUESTIONS
.
14
4
STRUCTURE
OF
THE
THESIS
.
17
PART
II
CONCEPT
OF
THE
RESEARCH:
RESEARCH
DESIGN
.
23
1
OBJECTIVES
AND
STRUCTURE
.
24
2
INTRODUCTION
TO
RESEARCH
IN
INFORMATION
SYSTEMS
.
26
3
OVERARCHING
RESEARCH
DESIGN
.
30
PART
III
THE
STATE
OF
RESEARCH:
TECHNOLOGY-BASED
RETAIL
SERVICES
.
37
1
OBJECTIVES
AND
STRUCTURE
.
38
2
RESEARCH
METHOD
.
41
3
DESCRIPTIVE
ANALYSIS
.
45
4
DISCUSSION
AND
REFLECTION
.
53
4.1
TBRS
TYPES
IDENTIFIED
IN
THE
SCIENTIFIC
LITERATURE
.
53
XII
TABLE
OF
CONTENTS
4.2
TBRS
TECHNOLOGY
FUNCTIONS
.
67
4.2.1
IDENTIFICATION
.
68
4.2.1.1
BARCODES
.
69
4.2.1.2
WIRELESS
COMMUNICATION
.
69
4.2.1.3
OPTICAL
SYSTEMS
.
71
4.2.2
HUMAN-TECHNOLOGY
INTERACTION
.
71
4.2.2.1
MOBILE
DEVICES
.
71
4.2.2.2
ROBOTS
.
72
4.2.2-3
SCREENS
AND
DISPLAYS
.
72
5
CONTRIBUTION
.
74
PART
IV
TBRS
CLASSIFICATION
FRAMEWORK:
RETAILERS'
PERSPECTIVE
.
77
1
OBJECTIVES
AND
STRUCTURE
.
78
2
RESEARCH
METHOD
.
81
3
CLASSIFICATION
OF
TECHNOLOGY-BASED
RETAIL
SERVICES
.
84
3.1
CLASSIFYING
TBRS
IN
TERMS
OF
PARTICIPANT
ISSUES
.
85
3.1.1
ARCHETYPE
OF
PARTICIPANT-TECHNOLOGY
CONTACT
.
85
3.1.2
MODE
OF
PARTICIPANT
INTEGRATION
.
87
3.2
CLASSIFYING
TBRS
IN
TERMS
OF
TECHNOLOGY
ISSUES
.
91
3.3
CLASSIFYING
TBRS
IN
TERMS
OF
INFORMATION
ISSUES
.
92
3.3.1
DEGREE
OF
CONTACT
.
93
3.3.2
DIRECTIONALITY
OF
INFORMATION
FLOW
.
94
3.4
CLASSIFYING
TBRS
IN
TERMS
OF
THEIR
INTENDED
PURPOSES
.
98
3.4.1
PURPOSE
OF
TBRS
USAGE
.
99
3.4.2
RETAILERS'
OBJECTIVE
.
99
4
MAIN
COMPONENTS
OF
TECHNOLOGY-BASED
RETAIL
SERVICES
.
103
5
CONTRIBUTION
.
106
PART
V
EMPIRICAL
STUDY
ON
TBRS:
SHOPPERS'
PERSPECTIVE
.
109
1
OBJECTIVES
AND
STRUCTURE
.
110
TABLE
OF
CONTENTS
XIII
2
THEORETICAL
FOUNDATION
AND
RESEARCH
HYPOTHESES
.
114
2.1
SHOPPERS'
ACCEPTANCE
OF
TBRS
.
114
2.1.1
TECHNOLOGY
READINESS
(TR)
.
114
2.1.2
TECHNOLOGY
ACCEPTANCE
MODEL
(TAM)
.
116
2.1.3
TECHNOLOGY
READINESS
AND
ACCEPTANCE
MODEL
(TRAM)
.
117
2.2
RESEARCH
MODEL
AND
HYPOTHESES
DEVELOPMENT
.
118
3
DATA
COLLECTION
.
122
3.1
MEASURES
AND
QUESTIONNAIRE
.
122
3.2
SAMPLE
AND
DATA
COLLECTION
.
125
3.3
DATA
ANALYSIS
.
126
3.4
COMMON
METHOD
BIAS
.
127
4
RESULTS
.
129
4.1
DEMOGRAPHICS
.
129
4.2
MEASUREMENT
MODEL
.
131
4.3
STRUCTURAL
MODEL
.
136
4.4
TEST
OF
GENDER
DIFFERENCES
.
140
5
CONTRIBUTION
.
143
PART
VI
TREASURE:
A
WEB-BASED
TBRS
SUPPORT
SYSTEM
.
149
1
OBJECTIVES
AND
STRUCTURE
.
150
2
RESEARCH
METHOD
.
154
3
SYSTEM
CONCEPTUALIZATION
.
160
3.1
DESIGN
REQUIREMENTS
.
160
3.2
FACETED
SEARCH/CLASSIFICATION
.
163
3.3
INTERFACE
DESIGN
.
164
3.3.1
AUTHOR
INTERFACE
.
164
3.3.1.1
STRUCTURING
THE
DATA
.
164
3.3.1.2
PRESENTING
THE
DATA
.
166
3.3.2
USER
INTERFACE
.
169
XIV
TABLE OF
CONTENTS
3.3.2.1
SELECTION
AREA
.
170
3-3-2.2
PRESENTATION
AREA
.
172
4
SYSTEM
IMPLEMENTATION
.
174
4.1
LAYERED
ARCHITECTURE
.
174
4.2
WEBSITE:
HTTPS://TBRS.INFO
.
175
4.3
TBRS
CASE
VIGNETTE
DATABASE
.
176
4.4
CASE
VIGNETTE
PRESENTATION
STRUCTURE
.
179
4.5
ARTIFACT
EVALUATION
.
185
5
CONTRIBUTION
.
188
PART
VII
CONCLUSION:
REFLECTIONS
AND
IMPLICATIONS
.
191
1
OBJECTIVES
AND
STRUCTURE
.
192
2
RETROSPECTIVE
ANALYSIS
.
194
2.1
PART
I
-
SETTING
THE
STAGE:
OBJECTIVE
OF
THIS
THESIS
.
194
2.2
PART
II
-
CONCEPT
OF
THE
RESEARCH:
RESEARCH
DESIGN
.
195
2.3
PART
III
-
THE
STATE
OF
RESEARCH:
TECHNOLOGY-BASED
RETAIL
SERVICES
195
2.4
PART
IV
-
TBRS
CLASSIFICATION
FRAMEWORK:
RETAILERS'
PERSPECTIVE.
197
2.5
PART
V
-
EMPIRICAL
STUDY
ON
TBRS:
SHOPPERS'
PERSPECTIVE
.
200
2.6
PART
VI
-
TREASURE:
A
WEB-BASED
TBRS
SUPPORT
SYSTEM
.
203
3
SYNTHESIS
AND
IMPLICATIONS
.
206
3.1
SYNTHESIS
OF
FINDINGS
.
206
3.2
THEORETICAL
AND
MANAGERIAL
IMPLICATIONS
.
209
4
LIMITATIONS
AND
AVENUES
FOR
FURTHER
RESEARCH
.
212
5
FINAL
CONSIDERATIONS
.
216
REFERENCES
.
219
ANNEXES
.
253
ANNEX
A:
RELATED
PUBLICATIONS
.
253
ANNEX
B:
SEARCH
STRING
.
256
TABLE
OF
CONTENTS
XV
ANNEX
C:
IDENTIFIED
ARTICLES
.
260
ANNEX
D:
CLASSIFICATION
OF
IDENTIFIED
TBRS
.
276 |
| any_adam_object | 1 |
| any_adam_object_boolean | 1 |
| author | Wolpert, Stefan |
| author_GND | (DE-588)1239759207 |
| author_facet | Wolpert, Stefan |
| author_role | aut |
| author_sort | Wolpert, Stefan |
| author_variant | s w sw |
| building | Verbundindex |
| bvnumber | BV047438529 |
| classification_rvk | QP 621 |
| ctrlnum | (OCoLC)1264220956 (DE-599)DNB1238618723 |
| discipline | Wirtschaftswissenschaften |
| discipline_str_mv | Wirtschaftswissenschaften |
| format | Thesis Book |
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| genre | (DE-588)4113937-9 Hochschulschrift gnd-content |
| genre_facet | Hochschulschrift |
| id | DE-604.BV047438529 |
| illustrated | Illustrated |
| index_date | 2024-07-03T18:00:24Z |
| indexdate | 2024-07-10T09:12:10Z |
| institution | BVB |
| institution_GND | (DE-588)16100321-7 |
| isbn | 9783339125545 3339125546 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-032840752 |
| oclc_num | 1264220956 |
| open_access_boolean | |
| owner | DE-N2 DE-29 |
| owner_facet | DE-N2 DE-29 |
| physical | 304 Seiten 35 Illustrationen 21 cm x 14.8 cm, 398 g |
| publishDate | 2021 |
| publishDateSearch | 2021 |
| publishDateSort | 2021 |
| publisher | Dr. Verlag Kovac |
| record_format | marc |
| series | Studien zur Wirtschaftsinformatik |
| series2 | Studien zur Wirtschaftsinformatik |
| spelling | Wolpert, Stefan (DE-588)1239759207 aut Technology-based services in retail environments Stefan Wolpert 202110 Hamburg Dr. Verlag Kovac 2021 304 Seiten 35 Illustrationen 21 cm x 14.8 cm, 398 g txt rdacontent n rdamedia nc rdacarrier Studien zur Wirtschaftsinformatik 109 Dissertation Friedrich-Alexander-Universität Erlangen-Nürnberg (FAU) 2021 Neue Technologie (DE-588)4194462-8 gnd rswk-swf Einzelhandel (DE-588)4127747-8 gnd rswk-swf Innovation (DE-588)4027089-0 gnd rswk-swf Digitalisierung (DE-588)4123065-6 gnd rswk-swf Absatzmethode (DE-588)4141093-2 gnd rswk-swf Betriebswirtschaft Informatik Digitalisierung Einzelhandel Technologiebasierte Dienstleistungen Smart Retailing Digital Transformation Retail Technology (DE-588)4113937-9 Hochschulschrift gnd-content Einzelhandel (DE-588)4127747-8 s Digitalisierung (DE-588)4123065-6 s Neue Technologie (DE-588)4194462-8 s Innovation (DE-588)4027089-0 s Absatzmethode (DE-588)4141093-2 s DE-604 Verlag Dr. Kovač (DE-588)16100321-7 pbl Studien zur Wirtschaftsinformatik 109 (DE-604)BV012163672 109 X:MVB text/html https://www.verlagdrkovac.de/978-3-339-12554-5.htm Inhaltstext DNB Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=032840752&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p vlb 20210810 DE-101 https://d-nb.info/provenance/plan#vlb |
| spellingShingle | Wolpert, Stefan Technology-based services in retail environments Studien zur Wirtschaftsinformatik Neue Technologie (DE-588)4194462-8 gnd Einzelhandel (DE-588)4127747-8 gnd Innovation (DE-588)4027089-0 gnd Digitalisierung (DE-588)4123065-6 gnd Absatzmethode (DE-588)4141093-2 gnd |
| subject_GND | (DE-588)4194462-8 (DE-588)4127747-8 (DE-588)4027089-0 (DE-588)4123065-6 (DE-588)4141093-2 (DE-588)4113937-9 |
| title | Technology-based services in retail environments |
| title_auth | Technology-based services in retail environments |
| title_exact_search | Technology-based services in retail environments |
| title_exact_search_txtP | Technology-based services in retail environments |
| title_full | Technology-based services in retail environments Stefan Wolpert |
| title_fullStr | Technology-based services in retail environments Stefan Wolpert |
| title_full_unstemmed | Technology-based services in retail environments Stefan Wolpert |
| title_short | Technology-based services in retail environments |
| title_sort | technology based services in retail environments |
| topic | Neue Technologie (DE-588)4194462-8 gnd Einzelhandel (DE-588)4127747-8 gnd Innovation (DE-588)4027089-0 gnd Digitalisierung (DE-588)4123065-6 gnd Absatzmethode (DE-588)4141093-2 gnd |
| topic_facet | Neue Technologie Einzelhandel Innovation Digitalisierung Absatzmethode Hochschulschrift |
| url | https://www.verlagdrkovac.de/978-3-339-12554-5.htm http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=032840752&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| volume_link | (DE-604)BV012163672 |
| work_keys_str_mv | AT wolpertstefan technologybasedservicesinretailenvironments AT verlagdrkovac technologybasedservicesinretailenvironments |