Verfügbarkeit: Event information systems

Event information systems: a process and data reference model for event management

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Bibliographische Detailangaben
1. Verfasser:	Heuchert, Markus 1990- (VerfasserIn)
Format:	Abschlussarbeit Buch
Sprache:	English
Veröffentlicht:	Berlin Logos Verlag [2021]
Schriftenreihe:	Advances in information systems and management science Band 62
Schlagworte:	Informationssystem Prozessmodell Event-Marketing Datenmodell Event Management Process Modeling Data Modeling Process Management Event Software Hochschulschrift
Online-Zugang:	Inhaltstext Inhaltsverzeichnis
Beschreibung:	xvi, 309 Seiten Illustrationen, Diagramme 24 cm x 17 cm
ISBN:	9783832552893 3832552898

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adam_text	CONTENTS PREFACE I ACKNOWLEDGEMENTS III LIST OF FIGURES X LIST OF TABLES XIV LIST OF ABBREVIATIONS XV 1 EXPOSITION 1 1.1 RESEARCH OBJECTIVE ............................................................................. 3 1.2 RESEARCH METHODOLOGY ....................................................................... 5 1.3 STRUCTURE OF THE DISSERTATION ............................................................... 7 2 RESEARCH BACKGROUND 9 2.1 INFORMATION MODELING ........................................................................ 9 2.1.1 INFORMATION SYSTEM ............................................................... 9 2.1.2 MODELS AND MODELING ............................................................. 10 2.1.3 CLASSES OF INFORMATION MODELS ............................................... 11 2.2 DATA MODELING ..................................................................................... 14 2.2.1 DATA MANAGEMENT .................................................................. 14 2.2.2 ENTITY-RELATIONSHIP MODEL ....................................................... 16 2.3 PROCESS MODELING ................................................................................ 18 2.3.1 (BUSINESS) PROCESS MANAGEMENT ............................................ 18 2.3.2 PROCESS MODELING LANGUAGES .................................................. 20 2.3.3 ICEBRICKS AS A PROCESS MODELING METHOD ................................. 21 2.4 REFERENCE MODELING ............................................................................. 24 2.4.1 CONFIGURATIVE REFERENCE MODEL ADAPTATION ............................ 27 2.4.2 GENERIC REFERENCE MODEL ADAPTATION .................................... 29 2.4.3 THE RETAIL-H AS AN EXEMPLARY REFERENCE MODEL ................... 31 3 DOMAIN 35 3.1 EVENT MANAGEMENT ............................................................................. 35 3.1.1 TERMINOLOGY ............................................................................. 35 3.1.2 TYPOLOGY ................................................................................... 38 3.1.3 MARKET, ACTORS, AND ROLES ....................................................... 41 VI CONTENTS 3.1.4 VIEWPOINTS ON EVENT MANAGEMENT ........................................... 45 3.2 NON-TECHNICAL FRAMEWORKS FOR EVENT MANAGEMENT ......................... 46 3.2.1 EVENT MANAGEMENT BODY OF KNOWLEDGE (EMBOK) .............. 46 3.2.2 MEETING AND BUSINESS EVENT COMPETENCY STANDARDS (MBECS) 51 3.3 INFORMATION TECHNOLOGY FOR EVENT MANAGEMENT ............................... 53 3.3.1 EXISTING EVENT MANAGEMENT SOFTWARE APPLICATIONS .............. 53 3.3.2 SOFTWARE FOR VIRTUAL EVENTS ..................................................... 57 3.3.3 REFERENCE MODELS FOR EVENT MANAGEMENT ............................... 58 4 RESEARCH APPROACH 61 4.1 RESEARCH PARADIGM ............................................................................. 61 4.2 RESEARCH DESIGN ................................................................................... 63 5 ANALYSIS 71 5.1 UTILIZATION OF REFERENCE MODELS IN THE EVENT INDUSTRY ....................... 71 5.1.1 POSITIONING OF THE ARTIFACT ....................................................... 71 5.1.2 REFERENCE MODELING IN THE EVENT INDUSTRY ............................. 73 5.2 DOMAIN ANALYSIS ................................................................................ 75 5.2.1 FEATURE ANALYSIS ..................................................................... 76 5.2.2 COMPARATIVE SOFTWARE ANALYSIS ............................................ 79 5.2.3 DEFINITION OF THE DOMAIN ................................................ 84 5.3 DEFINITION OF SOLUTION OBJECTIVES ....................................................... 85 5.3.1 MODELING-ORIENTED SOLUTION OBJECTIVES ................................. 86 5.3.2 DOMAIN-ORIENTED SOLUTION OBJECTIVES .................................... 87 5.3.3 CONSTRUCTION-ORIENTED SOLUTION OBJECTIVES ............................ 88 6 DESIGN 89 6.1 FRAMEWORK ........................................................................................... 89 6.1.1 STRUCTURAL DESIGN ..................................................................... 90 6.1.2 VISUAL DESIGN ........................................................................... 95 6.1.3 CONFIGURATION PARAMETERS AND MANAGEMENT OF VARIANTS . . . 101 6.1.4 COMPONENTS OF THE REFERENCE MODEL .......................................... 102 6.1.5 SCHEMATIC DATA REFERENCE MODEL ................................................ 104 6.2 EVENT SETUP ............................................................................................ 106 6.2.1 DISCUSS EVENT REQUIREMENTS ..................................................... 108 6.2.2 IDENTIFY REFERENCE EVENT ............................................................. ILL 6.2.3 CLONE EVENT ................................................................................. ILL 6.2.4 CREATE EVENT ................................................................................. 112 6.2.5 MAINTAIN EVENT MASTER DATA ..................................................... 112 6.2.6 MANAGE EVENT ADAPTATION ........................................................... 113 6.3 EVENT DESIGN ............................................................................................ 114 6.3.1 SPECIFY EVENT SETTING ................................................................... 116 6.3.2 DESIGN EVENT PROGRAM ................................................................ 117 6.3.3 DESIGN EVENT CONTENT ................................................................ 118 6.3.4 DESIGN VIRTUAL EVENT ................................................................... 120 CONTENTS VII 6.4 PROJECT MANAGEMENT .............................................................................. 121 6.4.1 PLAN EVENT PROJECT ..................................................................... 124 6.4.2 EXECUTE EVENT PROJECT ................................................................ 125 6.4.3 MONITOR EVENT PROJECT ................................................................ 125 6.4.4 CLOSE EVENT PROJECT ..................................................................... 126 6.5 OPERATIONS MANAGEMENT ........................................................................ 126 6.5.1 PLAN EVENT OPERATIONS ................................................................ 128 6.5.2 CREATE STAFFING PLAN ................................................................... 129 6.5.3 REPORT INCIDENT ........................................................................... 130 6.5.4 COMMUNICATE INCIDENT ................................................................ 131 6.5.5 SOLVE INCIDENT .............................................................................. 131 6.6 EVENT MARKETING ...................................................................................... 132 6.6.1 DEFINE MARKETING OBJECTIVES ..................................................... 134 6.6.2 PLAN MAILING ................................................................................ 135 6.6.3 PREPARE MAILING TEMPLATE .......................................................... 136 6.6.4 CONFIGURE MAILING DISPATCH ........................................................ 137 6.6.5 TEST MAILING ................................................................................ 138 6.6.6 SEND MAILING .............................................................................. 139 6.6.7 PROCESS BOUNCE EMAILS ................................................................ 140 6.6.8 ANALYZE CAMPAIGN ..................................................................... 141 6.7 SPONSORSHIP ........................................................................................... 141 6.7.1 PLAN SPONSORING ........................................................................ 143 6.7.2 CREATE REGISTRATION FORM .......................................................... 145 6.7.3 CONFIGURE REGISTRATION EMAIL TEMPLATES .................................... 145 6.7.4 PREPARE SPONSOR REGISTRATION ..................................................... 146 6.7.5 CREATE REGISTRATION ..................................................................... 147 6.7.6 MODERATE REGISTRATION ................................................................ 147 6.7.7 CREATE CONTRACT ........................................................................... 147 6.7.8 PROCESS CONTRACT ........................................................................ 148 6.7.9 MAINTAIN SPONSOR DATA ................................................................ 149 6.7.10 MAINTAIN LIST OF SPONSORS .......................................................... 150 6.8 REGISTRATION ........................................................................................... 150 6.8.1 PLAN REGISTRATION ........................................................................ 154 6.8.2 CREATE REGISTRATION FORM .......................................................... 156 6.8.3 CONFIGURE REGISTRATION EMAIL TEMPLATES .................................... 157 6.8.4 CREATE REGISTRATION ..................................................................... 159 6.8.5 MODERATE REGISTRATION ................................................................ 160 6.8.6 UPDATE REGISTRATION ................................................................... 161 6.8.7 CREATE INVOICE .............................................................................. 162 6.8.8 PERFORM CHECKOUT ..................................................................... 162 6.8.9 PROCESS PAYMENT ........................................................................ 162 6.8.10 CREATE TICKET .............................................................................. 162 6.9 PAYMENT ................................................................................................. 163 6.9.1 PLAN PAYMENT ............................................................................... 165 VIII CONTENTS 6.9.2 CREATE INVOICE .............................................................................. 166 6.9.3 PERFORM INVOICE RUN ................................................................... 167 6.9.4 PERFORM CHECKOUT ...................................................................... 168 6.9.5 PROCESS PAYMENT ........................................................................ 169 6.10 TICKETING ................................................................................................. 170 6.10.1 PLAN TICKETING .............................................................................. 172 6.10.2 DESIGN TICKET TEMPLATE ............................................................. 172 6.10.3 CREATE TICKET .............................................................................. 173 6.10.4 PERFORM TICKET RUN ...................................................................... 174 6.11 ADMITTANCE ........................................................................................... 175 6.11.1 PLAN CHECK-IN .............................................................................. 176 6.11.2 DESIGN BADGE TEMPLATE ............................................................. 178 6.11.3 PREPARE CHECK-IN ........................................................................ 178 6.11.4 PREPARE VIRTUAL CHECK-IN ........................................................... 179 6.11.5 PERFORM CHECK-IN ........................................................................ 180 6.11.6 PERFORM VIRTUAL CHECK-IN ........................................................... 181 6.12 CONTENT PROVISION ................................................................................... 182 6.12.1 INSTANTIATE PRINTABLE DOCUMENT .................................................. 184 6.12.2 PLAN PRINTING .............................................................................. 185 6.12.3 PRINT DOCUMENT ........................................................................... 186 6.12.4 INSTANTIATE PRINTABLE DOCUMENT .................................................. 187 6.12.5 PREPARE DIGITAL CONTENT PROVISION ............................................. 187 6.12.6 MANAGE CHANNELS ........................................................................ 188 6.12.7 PUBLISH DIGITAL CONTENT ............................................................. 189 6.13 SUBMISSION MANAGEMENT ...................................................................... 189 6.13.1 CREATE SUBMISSION FORM ............................................................. 193 6.13.2 CREATE USER ACCOUNT ................................................................... 194 6.13.3 CREATE SUBMISSION ...................................................................... 194 6.13.4 PLAN REVIEW ................................................................................. 195 6.13.5 REVIEW SUBMISSION ...................................................................... 197 6.13.6 CREATE BOOK OF ABSTRACTS ............................................................. 198 6.14 EVENT PORTFOLIO MANAGEMENT ................................................................ 199 6.14.1 MAINTAIN EVENT SERIES ................................................................ 201 6.14.2 MAINTAIN EVENT PORTFOLIO ............................................................. 202 6.14.3 MAINTAIN GLOBAL SETTINGS ............................................................. 203 6.15 USER MANAGEMENT ................................................................................... 204 6.15.1 CREATE USER ACCOUNT ................................................................... 206 6.15.2 MAINTAIN USER ACCOUNT ............................................................. 207 6.15.3 MAINTAIN ROLES ........................................................................... 208 6.15.4 MAINTAIN USER ROLES ................................................................... 209 6.15.5 DELETE USER ACCOUNT ................................................................... 209 6.16 CONTACT DATA MANAGEMENT ...................................................................... 210 6.16.1 IMPORT CONTACTS ........................................................................... 213 6.16.2 MANAGE DATA QUALITY ................................................................ 214 CONTENTS IX 6.16.3 ORGANIZE CONTACTS ..................................................................... 216 6.16.4 MAINTAIN GDPR-COMPLIANCE ..................................................... 217 7 EVALUATION 219 7.1 ADAPTATION .............................................................................................. 219 7.2 TECHNICAL ARCHITECTURE .......................................................................... 221 7.2.1 INDICO ........................................................................................ 222 7.2.2 LPDM ........................................................................................ 225 7.2.3 (MOBILE) APPS ............................................................................. 227 7.3 FUNCTIONALITY ........................................................................................... 230 7.3.1 DATA MANAGEMENT ..................................................................... 231 7.3.2 EVENT-SPECIFIC PROCESSES ............................................................. 235 7.3.3 EVENT-SPANNING PROCESSES .......................................................... 263 7.4 DISCUSSION .............................................................................................. 270 7.4.1 MODELING-ORIENTED SOLUTION OBJECTIVES .................................... 271 7.4.2 DOMAIN-ORIENTED SOLUTION OBJECTIVES ....................................... 273 7.4.3 CONSTRUCTION-ORIENTED SOLUTION OBJECTIVES .............................. 274 7.4.4 LIMITATIONS ................................................................................ 275 8 CONCLUSION 279 8.1 SYNOPSIS ................................................................................................ 279 8.2 OUTLOOK ................................................................................................... 280 REFERENCES 283 APPENDIX 297 A EVENT MANAGEMENT BODY OF KNOWLEDGE (EMBOK) ................................ 297 A. L DETAILS TO EMBOK CLASSES ........................................................... 297 B ANALYSIS .................................................................................................. 297 B. L QUERIES ......................................................................................... 297 B.2 SOFTWARE FEATURE ASSESSMENT GRADING ........................................ 298 B.3 SAMPLE OF SOFTWARE SOLUTIONS ...................................................... 299 B.4 FEATURE DEFINITIONS ...................................................................... 300 B.5 AGGREGATED CLUSTERING POLAR PLOTS ............................................. 304 B.6 FEATURE-LEVEL POLAR PLOTS ........................................................... 305 B.7 CLUSTERING RESULTS ...................................................................... 307 C DATA REFERENCE MODEL ............................................................................ 308 D TOOL SUPPORT FOR PROJECT AND OPERATIONS MANAGEMENT .......................... 309 CURRICULUM VITAE 310
adam_txt	CONTENTS PREFACE I ACKNOWLEDGEMENTS III LIST OF FIGURES X LIST OF TABLES XIV LIST OF ABBREVIATIONS XV 1 EXPOSITION 1 1.1 RESEARCH OBJECTIVE . 3 1.2 RESEARCH METHODOLOGY . 5 1.3 STRUCTURE OF THE DISSERTATION . 7 2 RESEARCH BACKGROUND 9 2.1 INFORMATION MODELING . 9 2.1.1 INFORMATION SYSTEM . 9 2.1.2 MODELS AND MODELING . 10 2.1.3 CLASSES OF INFORMATION MODELS . 11 2.2 DATA MODELING . 14 2.2.1 DATA MANAGEMENT . 14 2.2.2 ENTITY-RELATIONSHIP MODEL . 16 2.3 PROCESS MODELING . 18 2.3.1 (BUSINESS) PROCESS MANAGEMENT . 18 2.3.2 PROCESS MODELING LANGUAGES . 20 2.3.3 ICEBRICKS AS A PROCESS MODELING METHOD . 21 2.4 REFERENCE MODELING . 24 2.4.1 CONFIGURATIVE REFERENCE MODEL ADAPTATION . 27 2.4.2 GENERIC REFERENCE MODEL ADAPTATION . 29 2.4.3 THE RETAIL-H AS AN EXEMPLARY REFERENCE MODEL . 31 3 DOMAIN 35 3.1 EVENT MANAGEMENT . 35 3.1.1 TERMINOLOGY . 35 3.1.2 TYPOLOGY . 38 3.1.3 MARKET, ACTORS, AND ROLES . 41 VI CONTENTS 3.1.4 VIEWPOINTS ON EVENT MANAGEMENT . 45 3.2 NON-TECHNICAL FRAMEWORKS FOR EVENT MANAGEMENT . 46 3.2.1 EVENT MANAGEMENT BODY OF KNOWLEDGE (EMBOK) . 46 3.2.2 MEETING AND BUSINESS EVENT COMPETENCY STANDARDS (MBECS) 51 3.3 INFORMATION TECHNOLOGY FOR EVENT MANAGEMENT . 53 3.3.1 EXISTING EVENT MANAGEMENT SOFTWARE APPLICATIONS . 53 3.3.2 SOFTWARE FOR VIRTUAL EVENTS . 57 3.3.3 REFERENCE MODELS FOR EVENT MANAGEMENT . 58 4 RESEARCH APPROACH 61 4.1 RESEARCH PARADIGM . 61 4.2 RESEARCH DESIGN . 63 5 ANALYSIS 71 5.1 UTILIZATION OF REFERENCE MODELS IN THE EVENT INDUSTRY . 71 5.1.1 POSITIONING OF THE ARTIFACT . 71 5.1.2 REFERENCE MODELING IN THE EVENT INDUSTRY . 73 5.2 DOMAIN ANALYSIS . 75 5.2.1 FEATURE ANALYSIS . 76 5.2.2 COMPARATIVE SOFTWARE ANALYSIS . 79 5.2.3 DEFINITION OF THE DOMAIN . 84 5.3 DEFINITION OF SOLUTION OBJECTIVES . 85 5.3.1 MODELING-ORIENTED SOLUTION OBJECTIVES . 86 5.3.2 DOMAIN-ORIENTED SOLUTION OBJECTIVES . 87 5.3.3 CONSTRUCTION-ORIENTED SOLUTION OBJECTIVES . 88 6 DESIGN 89 6.1 FRAMEWORK . 89 6.1.1 STRUCTURAL DESIGN . 90 6.1.2 VISUAL DESIGN . 95 6.1.3 CONFIGURATION PARAMETERS AND MANAGEMENT OF VARIANTS . . . 101 6.1.4 COMPONENTS OF THE REFERENCE MODEL . 102 6.1.5 SCHEMATIC DATA REFERENCE MODEL . 104 6.2 EVENT SETUP . 106 6.2.1 DISCUSS EVENT REQUIREMENTS . 108 6.2.2 IDENTIFY REFERENCE EVENT . ILL 6.2.3 CLONE EVENT . ILL 6.2.4 CREATE EVENT . 112 6.2.5 MAINTAIN EVENT MASTER DATA . 112 6.2.6 MANAGE EVENT ADAPTATION . 113 6.3 EVENT DESIGN . 114 6.3.1 SPECIFY EVENT SETTING . 116 6.3.2 DESIGN EVENT PROGRAM . 117 6.3.3 DESIGN EVENT CONTENT . 118 6.3.4 DESIGN VIRTUAL EVENT . 120 CONTENTS VII 6.4 PROJECT MANAGEMENT . 121 6.4.1 PLAN EVENT PROJECT . 124 6.4.2 EXECUTE EVENT PROJECT . 125 6.4.3 MONITOR EVENT PROJECT . 125 6.4.4 CLOSE EVENT PROJECT . 126 6.5 OPERATIONS MANAGEMENT . 126 6.5.1 PLAN EVENT OPERATIONS . 128 6.5.2 CREATE STAFFING PLAN . 129 6.5.3 REPORT INCIDENT . 130 6.5.4 COMMUNICATE INCIDENT . 131 6.5.5 SOLVE INCIDENT . 131 6.6 EVENT MARKETING . 132 6.6.1 DEFINE MARKETING OBJECTIVES . 134 6.6.2 PLAN MAILING . 135 6.6.3 PREPARE MAILING TEMPLATE . 136 6.6.4 CONFIGURE MAILING DISPATCH . 137 6.6.5 TEST MAILING . 138 6.6.6 SEND MAILING . 139 6.6.7 PROCESS BOUNCE EMAILS . 140 6.6.8 ANALYZE CAMPAIGN . 141 6.7 SPONSORSHIP . 141 6.7.1 PLAN SPONSORING . 143 6.7.2 CREATE REGISTRATION FORM . 145 6.7.3 CONFIGURE REGISTRATION EMAIL TEMPLATES . 145 6.7.4 PREPARE SPONSOR REGISTRATION . 146 6.7.5 CREATE REGISTRATION . 147 6.7.6 MODERATE REGISTRATION . 147 6.7.7 CREATE CONTRACT . 147 6.7.8 PROCESS CONTRACT . 148 6.7.9 MAINTAIN SPONSOR DATA . 149 6.7.10 MAINTAIN LIST OF SPONSORS . 150 6.8 REGISTRATION . 150 6.8.1 PLAN REGISTRATION . 154 6.8.2 CREATE REGISTRATION FORM . 156 6.8.3 CONFIGURE REGISTRATION EMAIL TEMPLATES . 157 6.8.4 CREATE REGISTRATION . 159 6.8.5 MODERATE REGISTRATION . 160 6.8.6 UPDATE REGISTRATION . 161 6.8.7 CREATE INVOICE . 162 6.8.8 PERFORM CHECKOUT . 162 6.8.9 PROCESS PAYMENT . 162 6.8.10 CREATE TICKET . 162 6.9 PAYMENT . 163 6.9.1 PLAN PAYMENT . 165 VIII CONTENTS 6.9.2 CREATE INVOICE . 166 6.9.3 PERFORM INVOICE RUN . 167 6.9.4 PERFORM CHECKOUT . 168 6.9.5 PROCESS PAYMENT . 169 6.10 TICKETING . 170 6.10.1 PLAN TICKETING . 172 6.10.2 DESIGN TICKET TEMPLATE . 172 6.10.3 CREATE TICKET . 173 6.10.4 PERFORM TICKET RUN . 174 6.11 ADMITTANCE . 175 6.11.1 PLAN CHECK-IN . 176 6.11.2 DESIGN BADGE TEMPLATE . 178 6.11.3 PREPARE CHECK-IN . 178 6.11.4 PREPARE VIRTUAL CHECK-IN . 179 6.11.5 PERFORM CHECK-IN . 180 6.11.6 PERFORM VIRTUAL CHECK-IN . 181 6.12 CONTENT PROVISION . 182 6.12.1 INSTANTIATE PRINTABLE DOCUMENT . 184 6.12.2 PLAN PRINTING . 185 6.12.3 PRINT DOCUMENT . 186 6.12.4 INSTANTIATE PRINTABLE DOCUMENT . 187 6.12.5 PREPARE DIGITAL CONTENT PROVISION . 187 6.12.6 MANAGE CHANNELS . 188 6.12.7 PUBLISH DIGITAL CONTENT . 189 6.13 SUBMISSION MANAGEMENT . 189 6.13.1 CREATE SUBMISSION FORM . 193 6.13.2 CREATE USER ACCOUNT . 194 6.13.3 CREATE SUBMISSION . 194 6.13.4 PLAN REVIEW . 195 6.13.5 REVIEW SUBMISSION . 197 6.13.6 CREATE BOOK OF ABSTRACTS . 198 6.14 EVENT PORTFOLIO MANAGEMENT . 199 6.14.1 MAINTAIN EVENT SERIES . 201 6.14.2 MAINTAIN EVENT PORTFOLIO . 202 6.14.3 MAINTAIN GLOBAL SETTINGS . 203 6.15 USER MANAGEMENT . 204 6.15.1 CREATE USER ACCOUNT . 206 6.15.2 MAINTAIN USER ACCOUNT . 207 6.15.3 MAINTAIN ROLES . 208 6.15.4 MAINTAIN USER ROLES . 209 6.15.5 DELETE USER ACCOUNT . 209 6.16 CONTACT DATA MANAGEMENT . 210 6.16.1 IMPORT CONTACTS . 213 6.16.2 MANAGE DATA QUALITY . 214 CONTENTS IX 6.16.3 ORGANIZE CONTACTS . 216 6.16.4 MAINTAIN GDPR-COMPLIANCE . 217 7 EVALUATION 219 7.1 ADAPTATION . 219 7.2 TECHNICAL ARCHITECTURE . 221 7.2.1 INDICO . 222 7.2.2 LPDM . 225 7.2.3 (MOBILE) APPS . 227 7.3 FUNCTIONALITY . 230 7.3.1 DATA MANAGEMENT . 231 7.3.2 EVENT-SPECIFIC PROCESSES . 235 7.3.3 EVENT-SPANNING PROCESSES . 263 7.4 DISCUSSION . 270 7.4.1 MODELING-ORIENTED SOLUTION OBJECTIVES . 271 7.4.2 DOMAIN-ORIENTED SOLUTION OBJECTIVES . 273 7.4.3 CONSTRUCTION-ORIENTED SOLUTION OBJECTIVES . 274 7.4.4 LIMITATIONS . 275 8 CONCLUSION 279 8.1 SYNOPSIS . 279 8.2 OUTLOOK . 280 REFERENCES 283 APPENDIX 297 A EVENT MANAGEMENT BODY OF KNOWLEDGE (EMBOK) . 297 A. L DETAILS TO EMBOK CLASSES . 297 B ANALYSIS . 297 B. L QUERIES . 297 B.2 SOFTWARE FEATURE ASSESSMENT GRADING . 298 B.3 SAMPLE OF SOFTWARE SOLUTIONS . 299 B.4 FEATURE DEFINITIONS . 300 B.5 AGGREGATED CLUSTERING POLAR PLOTS . 304 B.6 FEATURE-LEVEL POLAR PLOTS . 305 B.7 CLUSTERING RESULTS . 307 C DATA REFERENCE MODEL . 308 D TOOL SUPPORT FOR PROJECT AND OPERATIONS MANAGEMENT . 309 CURRICULUM VITAE 310
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author	Heuchert, Markus 1990-
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genre_facet	Hochschulschrift
id	DE-604.BV047409269
illustrated	Illustrated
index_date	2024-07-03T17:55:01Z
indexdate	2024-07-10T09:11:19Z
institution	BVB
institution_GND	(DE-588)1065538812
isbn	9783832552893 3832552898
language	English
oai_aleph_id	oai:aleph.bib-bvb.de:BVB01-032810187
oclc_num	1264263087
open_access_boolean
owner	DE-703 DE-N2
owner_facet	DE-703 DE-N2
physical	xvi, 309 Seiten Illustrationen, Diagramme 24 cm x 17 cm
publishDate	2021
publishDateSearch	2021
publishDateSort	2021
publisher	Logos Verlag
record_format	marc
series	Advances in information systems and management science
series2	Advances in information systems and management science
spelling	Heuchert, Markus 1990- Verfasser (DE-588)1233493507 aut Event information systems a process and data reference model for event management Markus Heuchert Berlin Logos Verlag [2021] © 2021 xvi, 309 Seiten Illustrationen, Diagramme 24 cm x 17 cm txt rdacontent n rdamedia nc rdacarrier Advances in information systems and management science Band 62 Dissertation Westfälische Wilhelms-Universität Münster 2021 Informationssystem (DE-588)4072806-7 gnd rswk-swf Prozessmodell (DE-588)4237203-3 gnd rswk-swf Event-Marketing (DE-588)4335461-0 gnd rswk-swf Datenmodell (DE-588)4192516-6 gnd rswk-swf Event Management Process Modeling Data Modeling Process Management Event Software (DE-588)4113937-9 Hochschulschrift gnd-content Event-Marketing (DE-588)4335461-0 s Informationssystem (DE-588)4072806-7 s Prozessmodell (DE-588)4237203-3 s Datenmodell (DE-588)4192516-6 s DE-604 Logos Verlag Berlin (DE-588)1065538812 pbl Münster (Westf) (DE-588)4040608-8 gnd uvp Advances in information systems and management science Band 62 (DE-604)BV017077987 62 X:MVB text/html http://deposit.dnb.de/cgi-bin/dokserv?id=61d17cbd8b284102a12e2989a36127b3&prov=M&dok_var=1&dok_ext=htm Inhaltstext DNB Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=032810187&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis
spellingShingle	Heuchert, Markus 1990- Event information systems a process and data reference model for event management Advances in information systems and management science Informationssystem (DE-588)4072806-7 gnd Prozessmodell (DE-588)4237203-3 gnd Event-Marketing (DE-588)4335461-0 gnd Datenmodell (DE-588)4192516-6 gnd
subject_GND	(DE-588)4072806-7 (DE-588)4237203-3 (DE-588)4335461-0 (DE-588)4192516-6 (DE-588)4113937-9
title	Event information systems a process and data reference model for event management
title_auth	Event information systems a process and data reference model for event management
title_exact_search	Event information systems a process and data reference model for event management
title_exact_search_txtP	Event information systems a process and data reference model for event management
title_full	Event information systems a process and data reference model for event management Markus Heuchert
title_fullStr	Event information systems a process and data reference model for event management Markus Heuchert
title_full_unstemmed	Event information systems a process and data reference model for event management Markus Heuchert
title_short	Event information systems
title_sort	event information systems a process and data reference model for event management
title_sub	a process and data reference model for event management
topic	Informationssystem (DE-588)4072806-7 gnd Prozessmodell (DE-588)4237203-3 gnd Event-Marketing (DE-588)4335461-0 gnd Datenmodell (DE-588)4192516-6 gnd
topic_facet	Informationssystem Prozessmodell Event-Marketing Datenmodell Hochschulschrift
url	http://deposit.dnb.de/cgi-bin/dokserv?id=61d17cbd8b284102a12e2989a36127b3&prov=M&dok_var=1&dok_ext=htm http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=032810187&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
volume_link	(DE-604)BV017077987
work_keys_str_mv	AT heuchertmarkus eventinformationsystemsaprocessanddatareferencemodelforeventmanagement AT logosverlagberlin eventinformationsystemsaprocessanddatareferencemodelforeventmanagement

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