Process-driven business model analysis and adaptation: reference model for the software industry
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| Format: | Buch |
| Sprache: | English |
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Berlin
Logos Verlag Berlin
[2021]
|
| Schriftenreihe: | Wirtschaftsinformatik - Theorie und Anwendung
Band 35 |
| Schlagworte: | |
| Online-Zugang: | Inhaltstext Inhaltsverzeichnis |
| Beschreibung: | Mit einem Geleitwort von Peter Loos |
| Beschreibung: | XXV, 413 Seiten Diagramme 24 cm x 17 cm |
| ISBN: | 9783832553111 3832553118 |
Internformat
MARC
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| 100 | 1 | |a Di Valentin, Christina |e Verfasser |0 (DE-588)1237067219 |4 aut | |
| 245 | 1 | 0 | |a Process-driven business model analysis and adaptation |b reference model for the software industry |c Christina Di Valentin |
| 264 | 1 | |a Berlin |b Logos Verlag Berlin |c [2021] | |
| 264 | 4 | |c © 2021 | |
| 300 | |a XXV, 413 Seiten |b Diagramme |c 24 cm x 17 cm | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 490 | 1 | |a Wirtschaftsinformatik - Theorie und Anwendung |v Band 35 | |
| 500 | |a Mit einem Geleitwort von Peter Loos | ||
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| 650 | 0 | 7 | |a Prozessmanagement |0 (DE-588)4353072-2 |2 gnd |9 rswk-swf |
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Datensatz im Suchindex
| _version_ | 1820882489756876800 |
|---|---|
| adam_text |
BRIEF
CONTENTS
VII
B
RIEF
C
ONTENTS
ABSTRACT
.
4
ACKNOWLEDGEMENTS.
5
BRIEF
CONTENTS
.
VII
TABLE
OF
CONTENTS
.
IX
LIST
OF
ABBREVIATIONS
.
XV
LIST
OF
FIGURES
.
XVIII
LIST
OF
TABLES
.
XXIV
1
INTRODUCTION
.
1
1.1
MOTIVATION
AND
RESEARCH
CONTEXT
.
1
1.2
PROBLEM
STATEMENT
.
7
1.3
RESEARCH
QUESTIONS
.
9
1.4
DESIGN
SCIENCE
RESEARCH
METHODOLOGY
.
10
1.5
RESEARCH
APPROACH
.
14
1.6
STRUCTURE
OF
THE
THESIS
.
15
2
RESEARCH
FOUNDATIONS
.
19
2.1
PRELIMINARIES
.
19
2.2
FOUNDATIONS
OF
THE
BUSINESS
MODEL
CONCEPT
.
19
2.3
SOFTWARE
INDUSTRY
AS
RESEARCH
CONTEXT
.
36
2.4
BUSINESS
MODELS
IN
THE
SOFTWARE
INDUSTRY
.
44
2.5
CONCLUDING
REMARKS
.
59
3
REQUIREMENTS
IN
THE
DOMAIN
OF
SOFTWARE
BUSINESS
MODELS
.
61
3.1
PRELIMINARIES
.
61
3.2
BUSINESS
MODEL
ANALYSIS
AND
TRANSFORMATION
.
61
3.3
BUSINESS
PROCESSES
IN
THE
SOFTWARE
INDUSTRY
.
77
3.4
REQUIREMENTS
ANALYSIS
FOR
PROCESS-DRIVEN
BUSINESS
MODEL
ANALYSIS
.
101
3.5
EVALUATION
OF
THE
STATE
OF
THE
ART
.
109
3.6
CONCLUDING
REMARKS
.
119
4
CONCEPTUAL
DESIGN
OF
THE
REFERENCE
MODEL
.
123
4.1
PRELIMINARIES
.
123
4.2
THEORETICAL
FOUNDATIONS
OF
THE
REFERENCE
MODEL
.
123
4.3 PLANNING
OF
THE
REFERENCE
MODEL
.
128
4.4
DEVELOPMENT
OF
THE
SEMANTIC
BUSINESS
MODEL
LAYER
.
133
5
REFERENCE
MODEL
FOR
PROCESS-DRIVEN
BUSINESS
MODEL
ANALYSIS
AND
ADAPTATION
.
161
VIH
BRIEF
CONTENTS
5.1
PRELIMINARIES
.
161
5.2
STRUCTURE
OF
THE
REFERENCE
MODEL
.
161
5.3
REPRESENTATION
OF
THE
PROCESS
SPACE
.
163
5.4
FUNCTIONAL
DESIGN
OF
THE
STRATEGY
DIMENSION
.
167
5.5
FUNCTIONAL
DESIGN
OF
THE
VALUE
OFFERING
DIMENSION
.
213
5.6
FUNCTIONAL
DESIGN
OF
THE
CUSTOMER
AND
BUSINESS
ENVIRONMENT
DIMENSION
.
252
5.7
REFERENCE
MODEL
EVALUATION
.
276
6
USE
CASE
SCENARIO
AND
MODEL
IMPLEMENTATION
.279
6.1
PRELIMINARIES
.
279
6.2
USE
CASE
SCENARIO.
279
6.3
MODEL
IMPLEMENTATION
AND
EVALUATION
.
291
6.4
CONCLUDING
REMARKS
.
302
7
CONCLUSIONS
.
305
7.1
CONTRIBUTION
TO
RESEARCH
OBJECTIVES
.
305
7.2
IMPLICATIONS
FOR
RESEARCH
AND
PRACTICE
.
307
7.3
LIMITATIONS
.
310
7.4 FUTURE
RESEARCH
.
311
A.
ANALYSIS
RESULTS
.
313
B.
IMPLEMENTATION
OF
THE
SW-BMO
.
359
C.
TERMINOLOGY.
377
D.
BUSINESS
PROCESSES
IN
THE
SOFTWARE
INDUSTRY
.
381
E.
AMENDMENT
OF
THE
STATE
OF
THE
ART
.
385
F.
DISSEMINATION
OF
RESEARCH
RESULTS
.387
BIBLIOGRAPHY
.389
TABLE
OF
CONTENTS
[X
T
ABLE
OF
C
ONTENTS
ABSTRACT
.
4
ACKNOWLEDGEMENTS
.
5
BRIEF
CONTENTS
.
VII
TABLE
OF
CONTENTS
.
IX
LIST
OF
ABBREVIATIONS
.
XV
LIST
OF
FIGURES
.
XVIII
LIST
OF
TABLES
.
XXIV
1
INTRODUCTION
.
1
1.1
MOTIVATION
AND
RESEARCH
CONTEXT
.
1
1.2
PROBLEM
STATEMENT
.
7
1.3
RESEARCH
QUESTIONS
.
9
1.4
DESIGN
SCIENCE
RESEARCH
METHODOLOGY
.
10
1.5
RESEARCH
APPROACH
.
14
1.5.1
SCIENTIFIC
POSITIONING
.
14
1.5.2
SCIENTIFIC
INVESTIGATION
.
15
1.6
STRUCTURE
OF
THE
THESIS
.
15
2
RESEARCH
FOUNDATIONS
.
19
2.1
PRELIMINARIES
.
19
2.2
FOUNDATIONS
OF
THE
BUSINESS
MODEL
CONCEPT
.
19
2.2.1
DEVELOPMENTS
IN
BUSINESS
MODEL
RESEARCH
.
19
2.2.2
BUSINESS
MODEL
DEFINITIONS
.
21
2.2.3
BUSINESS
MODEL
COMPONENTS
.
23
2.2.4
DELIMITATION
OF
BUSINESS
MODELS
AND
STRATEGY
.
25
2.2.5
DELIMITATION
OF
BUSINESS
MODELS
AND
BUSINESS
PROCESSES
.
29
2.2.5.1
VALUE
CHAINS
.
29
2.2.5.2
BUSINESS
PROCESSES
.
30
2.2.5.3
RELATIONSHIP
BETWEEN
BUSINESS
MODELS
AND
BUSINESS
PROCESSES
.
34
2.3
SOFTWARE
INDUSTRY
AS
RESEARCH
CONTEXT
.
36
2.3.1
CHARACTERISTICS
OF
THE
SOFTWARE
INDUSTRY
.
36
2.3.2
REFERENCE
MODELS
FOR
SERVICE
DELIVERY
IN
THE
SOFTWARE
INDUSTRY
.
39
2.3.2.1
IT
INFRASTRUCTURE
LIBRARY
.
39
2.3.2.2
SOFTWARE
LIFECYCLE
PROCESSES
OF
SYSTEMS
AND
SOFTWARE
ENGINEERING
.
41
2.3.2.3
FURTHER
RELATED
PROCESS
FRAMEWORKS
.
42
X
TABLE
OF
CONTENTS
2.4
BUSINESS
MODELS
IN
THE
SOFTWARE
INDUSTRY
.
44
2.4.1
REVIEW
OF
THE
STATE
OF
THE
ART
OF
BUSINESS
MODELS
IN
THE
SOFTWARE
INDUSTRY
.
44
2.4.1.1
APPLIED
METHODOLOGY
OF
THE
LITERATURE
ANALYSIS
.
44
2.4.1.2
SOFTWARE
BUSINESS
MODELS
ACCORDING
TO
BONACCORSI,
GIANNANGELI
AND
ROSSI
.
45
2.4.1.3
SOFTWARE
BUSINESS
MODELS
ACCORDING
TO
KONTIO,
JOKINEN,
MAKALA
AND LEINO.
46
2.4.1.4
SOFTWARE
BUSINESS
MODELS
ACCORDING
TO
RAJALA
AND
WESTERLUND
.
47
2.4.1.5
SOFTWARE
BUSINESS
MODELS
ACCORDING
TO
RONKKO
AND
VALTAKOSKI
.
48
2.4.1.6
SOFTWARE
BUSINESS
MODELS
ACCORDING
TO
SCHIEF
.
49
2.4.2
CLASSIFICATION
OF
THE
LITERATURE
ANALYSIS
RESULTS
OF
SOFTWARE
BUSINESS
MODELS
.
50
2.4.2.1
PRODUCT
AND
STRATEGY
.
51
2.4.2.2
SERVICES
AND
IMPLEMENTATION
.
54
2.4.2.3
FINANCIALS
.
57
2.4.2.4
DISTRIBUTION
.
58
2.5
CONCLUDING
REMARKS
.
59
3
REQUIREMENTS
IN
THE
DOMAIN
OF
SOFTWARE
BUSINESS
MODELS
.
61
3.1
PRELIMINARIES
.
61
3.2
BUSINESS
MODEL
ANALYSIS
AND
TRANSFORMATION
.
61
3.2.1
BUSINESS
MODEL
ANALYSIS
.
61
3.2.1.1
BUSINESS
MODEL
ANALYSIS
APPROACHES
.
64
3.2.1.2
SUMMARY
.
67
3.2.2
BUSINESS
MODEL
TRANSFORMATION
.
70
3.2.2.1
BUSINESS
MODEL
TRANSFORMATION
APPROACHES
.
71
3.2.2.2
SUMMARY
.
75
3.3
BUSINESS
PROCESSES
IN
THE
SOFTWARE
INDUSTRY
.
77
3.3.1
APPLIED
MODELING
LANGUAGE
.
78
3.3.2 VALUE-CREATING
ACTIVITIES
IN
THE
SOFTWARE
INDUSTRY
.
80
3.3.2.1
RESEARCH
PROCESSES
.
81
3.3.2.2
SOFTWARE
DEVELOPMENT
PROCESSES
.
82
3.3.2.3
SOFTWARE
INSTALLATION
PROCESSES
.
84
3.3.2.4
SOFTWARE
OPERATIONS
PROCESSES
.
85
3.3.2.5
SOFTWARE
SUPPORT
PROCESSES
.
87
3.3.2.6
SOFTWARE
MAINTENANCE
PROCESSES
.
87
3.3.2.7
SOFTWARE
REPLACEMENT
PROCESSES
.
88
3.3.2.8
MARKETING
AND
SALES
PROCESSES
.
89
3.3.2.9
FINANCIAL
MANAGEMENT
.
91
TABLE
OF
CONTENTS
XI
3.3.2.10
CROSS
PROCESSES:
PARTNERSHIPS
.
91
3.3.3
BUSINESS
PROCESS
MONITORING
AND
ANALYSIS
.
91
3.3.3.1
KPIS
AND
MEASURES
.
92
3.3.3.2
SERVICE
LEVEL
AGREEMENTS
.
93
3.3.3.3
BUSINESS
INTELLIGENCE
AND
BUSINESS
PROCESS
INTELLIGENCE
.
94
3.3.3.4
SUMMARY
.
100
3.4
REQUIREMENTS
ANALYSIS
FOR
PROCESS-DRIVEN
BUSINESS
MODEL
ANALYSIS
.
101
3.4.1
QUALITATIVE
REQUIREMENTS
DERIVATION
.
101
3.4.1.1
DESIGN
OF
THE
STUDY
.
102
3.4.1.2
RESULTS
OF
THE
STUDY
.
103
3.4.1.3
SUMMARY
.
106
3.4.2
REQUIREMENTS
CONSOLIDATION
.
107
3.5
EVALUATION
OF
THE
STATE
OF
THE
ART
.
109
3.5.1 AL-DEBEI
AND
AVISON
(2010)
.
109
3.5.2
ZOTT
AND
AMIT
(2007
-
2010)
.
ILL
3.5.3
BREA-SOLIS
ET
AL.
(2015)
.
112
3.5.4
GROESSER
(2015)
AND
GROESSER
&
JOVY
(2016)
.
113
3.5.5
SAMAVI,
TU
AND
TOPALOGLOU
(2009)
.
114
3.5.6
SELLAMI,
GAALOUL
AND
MOALLA
(2012)
.
115
3.5.7
FILIPOWSKA,
KACZMAREK
AND
STEIN
(2009)
.
116
3.5.8
RUBIN,
MITSYUK,
LOAZOVA,
VAN
DER
AALST
(2014)
.
118
3.5.9
TERNAI,
TBROK
AND
VARGA
(2016)
.
119
3.6
CONCLUDING
REMARKS
.
119
4
CONCEPTUAL
DESIGN
OF
THE
REFERENCE
MODEL
.
123
4.1
PRELIMINARIES
.
123
4.2
THEORETICAL
FOUNDATIONS
OF
THE
REFERENCE
MODEL
.
123
4.2.1
CORPORATE
LANDSCAPE
OF
INFORMATION
AND
APPLICATION
SYSTEMS
.
124
4.2.2
TERMINOLOGICAL
FOUNDATIONS
OF
REFERENCE
MODELS
.
126
4.3
PLANNING
OF
THE
REFERENCE
MODEL
.
128
4.3.1
CLASSIFICATION
FRAME
OF
THE
REFERENCE
MODEL
.
128
4.3.2
APPLIED
MODELING
METHODS,
LANGUAGES
AND
TOOLS
.
130
4.3.3
REFERENCE
MODEL
DESIGN
.
132
4.4
DEVELOPMENT
OF
THE
SEMANTIC
BUSINESS
MODEL
LAYER
.
133
4.4.1
TERMINOLOGICAL
FOUNDATIONS
OF
ONTOLOGIES
.
133
4.4.1.1
TYPES
OF
ONTOLOGIES
.
133
XII
TABLE
OF
CONTENTS
4.4.1.2
ELEMENTS
AND
SYNTAX
OF
ONTOLOGIES
.
135
4.4.1.3
ONTOLOGY
ENGINEERING
AND
RE-USING
ONTOLOGIES
.
136
4.4.1.4
DELIMITATION
FROM
THE
RELATIONAL
DATABASE
SCHEME
.
137
4.4.2
APPROACH
FOR
THE
DEVELOPMENT
OF
THE
SEMANTIC
BUSINESS
MODEL
LAYER
.
140
4.4.2.1
TECHNICAL
AND
SEMANTIC
DESIGN
CONSIDERATIONS
.
140
4.4.2.2
METHOD
FOR
THE
DEVELOPMENT
OF
THE
SEMANTIC
LAYER.
141
4.4.3
STATE
OF
THE
ART
OF
BUSINESS
MODEL
ONTOLOGIES
.
142
4.4.3.1
REA
ENTERPRISE
ONTOLOGY
ACCORDING
TO
MCCARTHY
.
143
4.4.3.2
BUSINESS
MODEL
ONTOLOGY
ACCORDING
TO
OSTERWALDER
.
144
4.4.3.3
E3-VALUE
ONTOLOGY
ACCORDING
TO
GORDIJN
AND
AKKERMANS
.
146
4.4.3.4
DELIMITATION
OF
BMO
AND
E3-VALUE
.
147
4.4.3.5
BUSINESS
WEBS
ACCORDING
TO
TAPSCOTT
.
149
4.4.3.6
BUSINESS
MODEL
ONTOLOGY
ACCORDING
TO
ANDERSSON
ET
AL
.
149
4.4.3.7
SUPER
ONTOLOGY
STACK
.
151
4.4.3.8
TOVE
ONTOLOGY
.
153
4.4.4
EVALUATION
OF
THE
STATE
OF
THE
ART OF
BUSINESS
MODEL
ONTOLOGIES
.
154
5
REFERENCE
MODEL
FOR
PROCESS-DRIVEN
BUSINESS
MODEL
ANALYSIS
AND
ADAPTATION
.
161
5.1
PRELIMINARIES
.
161
5.2
STRUCTURE
OF
THE
REFERENCE
MODEL
.
161
5.3
REPRESENTATION
OF
THE
PROCESS
SPACE
.
163
5.3.1
SEMANTIC
MODELING
OF
BUSINESS
PROCESSES
.
164
5.3.2
METHOD
FOR
THE
STRUCTURING
OF
THE
FUNCTIONAL
DESIGN.
166
5.4
FUNCTIONAL
DESIGN
OF
THE
STRATEGY
DIMENSION
.
167
5.4.1
CONCEPTUAL
FRAME
OF
THE
STRATEGY
DIMENSION
.
167
5.4.1.1
VALUE
PROPOSITION
.
168
5.4.1.2
INVESTMENT
HORIZON
.
171
5.4.1.3
LOCALIZATION
.
171
5.4.2
PROCESS
INTERFACE
OF
THE
STRATEGY
DIMENSION
.
172
5.4.2.1
VALUE
PROPOSITION
PROCESS
INTERFACE
.
172
5.4.2.1.1 VALUE
OFFERING
ATTRIBUTE
'QUALITY'
.
172
5.4.2.1.2 VALUE
OFFERING
ATTRIBUTE
'INTIMATE
CUSTOMER
RELATIONSHIP'
.
181
5.4.2.1.3
PRICE
.
185
5.4.2.1.4 VALUE
LEVEL
.
191
5.4.2.2
INVESTMENT
HORIZON
PROCESS
INTERFACE
.
195
5.4.3
DATA
VIEW
OF
THE
STRATEGY
DIMENSION
.
201
TABLE
OF
CONTENTS
XIII
5.4.3.1
VALUE
PROPOSITION
DATA
VIEW
.
202
5.4.3.1.1
VALUE
OFFERING
ATTRIBUTES
.
202
5.4.3.1.2
PRICE
PROPERTIES
.
207
5.4.3.1.3
VALUE
LEVEL
PROPERTIES
.
209
5.4.3.2
INVESTMENT
HORIZON
DATA
VIEW
.
211
5.5
FUNCTIONAL
DESIGN
OF
THE
VALUE
OFFERING
DIMENSION
.
213
5.5.1
CONCEPTUAL
FRAME
OF
THE
VALUE
OFFERING
DIMENSION
.
213
5.5.1.1
SOFTWARE
PRODUCT
.
213
5.5.1.2
SERVICE
MODEL
.216
5.5.1.3
MAINTENANCE
MODEL
.
218
5.5.1.4
FINANCIAL
DIMENSION
.
219
5.5.1.4.1
LICENSE
MODEL
.
220
5.5.1.4.2
REVENUE
MODEL
.
221
5.5.1.4.3
PRICING
ASSESSMENT
BASE
.
222
5.5.1.4.4
KEY
COST
DRIVERS
.
223
5.5.2
PROCESS
INTERFACE
OF
THE
VALUE
OFFERING
DIMENSION
.
225
5.5.2.1
SOFTWARE
PRODUCT
PROCESS
INTERFACE
.
225
5.5.2.2
MAINTENANCE
MODEL
PROCESS
INTERFACE
.
229
5.5.2.3
SERVICE
MODEL
PROCESS
INTERFACE
.
236
5.5.3
DATA
VIEW
OF
THE
VALUE
OFFERING
DIMENSION
.
243
5.5.3.1
SOFTWARE
PRODUCT
DATA
VIEW
.
243
5.5.3.2
SERVICE
MODEL
DATA
VIEW
.
246
5.5.3.3
MAINTENANCE
MODEL
DATA
VIEW
.
249
5.6
FUNCTIONAL
DESIGN
OF
THE
CUSTOMER
AND
BUSINESS
ENVIRONMENT
DIMENSION
.
252
5.6.1
CONCEPTUAL
FRAME
OF
THE
CUSTOMER
AND
BUSINESS
ENVIRONMENT
DIMENSION
.
252
5.6.1.1
TARGET
CUSTOMER
.
252
5.6.1.2
DISTRIBUTION
CHANNEL
.
254
5.6.1.3
PARTNERSHIPS
.
254
5.6.1.4
MARKET
.
256
5.6.2
PROCESS
INTERFACE
OF
THE
CUSTOMER
AND
BUSINESS
ENVIRONMENT
DIMENSION
.
259
5.6.2.1
TARGET
CUSTOMERS
PROCESS
INTERFACE
.
259
5.6.2.1.1
CUSTOMER
EQUITY
'ACQUISITION'
PROCESS
INTERFACE
.
260
5.6.2.1.2
CUSTOMER
EQUITY
'RETENTION'
PROCESS
INTERFACE
.
262
5.6.2.1.3
CUSTOMER
EQUITY
'ADD-ON
SELLING'
PROCESS
INTERFACE
.
265
5.6.2.2
DISTRIBUTION
CHANNEL
PROCESS
INTERFACE
.
267
XIV
TABLE
OF
CONTENTS
5.6.23
PARTNERSHIPS
PROCESS
INTERFACE
.
268
5.6.3
DATA
VIEW
OF
THE
CUSTOMER
AND
BUSINESS
ENVIRONMENT
DIMENSION
.
272
5.6.3.1
TARGET
CUSTOMER
AND
DISTRIBUTION
CHANNEL
DATA
VIEW
.
272
5.63.2
PARTNERSHIPS
DATA
VIEW
.
275
5.7
REFERENCE
MODEL
EVALUATION
.
276
6
USE
CASE
SCENARIO
AND
MODEL
IMPLEMENTATION
.
279
6.1
PRELIMINARIES
.
279
6.2
USE
CASE
SCENARIO.
279
6.2.1
APPLIED
APPROACH
FOR
THE
PROOF
OF
CONCEPT
.
279
6.2.2
IDENTIFICATION
OF
MODEL
REQUIREMENTS
.
280
6.2.3
MODELING
METHOD,
DESIGN
AND
DEVELOPMENT
.
284
6.23.1
MODELING
METHOD
.
284
6.23.2
MODEL
DESIGN
AND
DEVELOPMENT
.
286
6.3
MODEL
IMPLEMENTATION
AND
EVALUATION
.
291
6.3.1
SYSTEM
COMPONENTS
.
291
6.3.2
IMPLEMENTATION
OF
THE
SEMANTIC
BUSINESS
MODEL
LAYER
.
293
6.3.3
USER
INTERFACE
OF
THE
BMMS.
296
6.4
CONCLUDING
REMARKS
.
302
7
CONCLUSIONS
.
305
7.1
CONTRIBUTION
TO
RESEARCH
OBJECTIVES
.
305
7.2
IMPLICATIONS
FOR
RESEARCH
AND
PRACTICE
.
307
7.3
LIMITATIONS
.
310
7.4
FUTURE
RESEARCH
.
311
A.
ANALYSIS
RESULTS
.
313
B.
IMPLEMENTATION
OF
THE
SW-BMO
.
359
C.
TERMINOLOGY.
377
D.
BUSINESS
PROCESSES
IN
THE
SOFTWARE
INDUSTRY.381
E.
AMENDMENT
OF
THE
STATE
OF
THE
ART
.
385
F.
DISSEMINATION
OF
RESEARCH
RESULTS
.387
BIBLIOGRAPHY
.389 |
| adam_txt |
BRIEF
CONTENTS
VII
B
RIEF
C
ONTENTS
ABSTRACT
.
4
ACKNOWLEDGEMENTS.
5
BRIEF
CONTENTS
.
VII
TABLE
OF
CONTENTS
.
IX
LIST
OF
ABBREVIATIONS
.
XV
LIST
OF
FIGURES
.
XVIII
LIST
OF
TABLES
.
XXIV
1
INTRODUCTION
.
1
1.1
MOTIVATION
AND
RESEARCH
CONTEXT
.
1
1.2
PROBLEM
STATEMENT
.
7
1.3
RESEARCH
QUESTIONS
.
9
1.4
DESIGN
SCIENCE
RESEARCH
METHODOLOGY
.
10
1.5
RESEARCH
APPROACH
.
14
1.6
STRUCTURE
OF
THE
THESIS
.
15
2
RESEARCH
FOUNDATIONS
.
19
2.1
PRELIMINARIES
.
19
2.2
FOUNDATIONS
OF
THE
BUSINESS
MODEL
CONCEPT
.
19
2.3
SOFTWARE
INDUSTRY
AS
RESEARCH
CONTEXT
.
36
2.4
BUSINESS
MODELS
IN
THE
SOFTWARE
INDUSTRY
.
44
2.5
CONCLUDING
REMARKS
.
59
3
REQUIREMENTS
IN
THE
DOMAIN
OF
SOFTWARE
BUSINESS
MODELS
.
61
3.1
PRELIMINARIES
.
61
3.2
BUSINESS
MODEL
ANALYSIS
AND
TRANSFORMATION
.
61
3.3
BUSINESS
PROCESSES
IN
THE
SOFTWARE
INDUSTRY
.
77
3.4
REQUIREMENTS
ANALYSIS
FOR
PROCESS-DRIVEN
BUSINESS
MODEL
ANALYSIS
.
101
3.5
EVALUATION
OF
THE
STATE
OF
THE
ART
.
109
3.6
CONCLUDING
REMARKS
.
119
4
CONCEPTUAL
DESIGN
OF
THE
REFERENCE
MODEL
.
123
4.1
PRELIMINARIES
.
123
4.2
THEORETICAL
FOUNDATIONS
OF
THE
REFERENCE
MODEL
.
123
4.3 PLANNING
OF
THE
REFERENCE
MODEL
.
128
4.4
DEVELOPMENT
OF
THE
SEMANTIC
BUSINESS
MODEL
LAYER
.
133
5
REFERENCE
MODEL
FOR
PROCESS-DRIVEN
BUSINESS
MODEL
ANALYSIS
AND
ADAPTATION
.
161
VIH
BRIEF
CONTENTS
5.1
PRELIMINARIES
.
161
5.2
STRUCTURE
OF
THE
REFERENCE
MODEL
.
161
5.3
REPRESENTATION
OF
THE
PROCESS
SPACE
.
163
5.4
FUNCTIONAL
DESIGN
OF
THE
STRATEGY
DIMENSION
.
167
5.5
FUNCTIONAL
DESIGN
OF
THE
VALUE
OFFERING
DIMENSION
.
213
5.6
FUNCTIONAL
DESIGN
OF
THE
CUSTOMER
AND
BUSINESS
ENVIRONMENT
DIMENSION
.
252
5.7
REFERENCE
MODEL
EVALUATION
.
276
6
USE
CASE
SCENARIO
AND
MODEL
IMPLEMENTATION
.279
6.1
PRELIMINARIES
.
279
6.2
USE
CASE
SCENARIO.
279
6.3
MODEL
IMPLEMENTATION
AND
EVALUATION
.
291
6.4
CONCLUDING
REMARKS
.
302
7
CONCLUSIONS
.
305
7.1
CONTRIBUTION
TO
RESEARCH
OBJECTIVES
.
305
7.2
IMPLICATIONS
FOR
RESEARCH
AND
PRACTICE
.
307
7.3
LIMITATIONS
.
310
7.4 FUTURE
RESEARCH
.
311
A.
ANALYSIS
RESULTS
.
313
B.
IMPLEMENTATION
OF
THE
SW-BMO
.
359
C.
TERMINOLOGY.
377
D.
BUSINESS
PROCESSES
IN
THE
SOFTWARE
INDUSTRY
.
381
E.
AMENDMENT
OF
THE
STATE
OF
THE
ART
.
385
F.
DISSEMINATION
OF
RESEARCH
RESULTS
.387
BIBLIOGRAPHY
.389
TABLE
OF
CONTENTS
[X
T
ABLE
OF
C
ONTENTS
ABSTRACT
.
4
ACKNOWLEDGEMENTS
.
5
BRIEF
CONTENTS
.
VII
TABLE
OF
CONTENTS
.
IX
LIST
OF
ABBREVIATIONS
.
XV
LIST
OF
FIGURES
.
XVIII
LIST
OF
TABLES
.
XXIV
1
INTRODUCTION
.
1
1.1
MOTIVATION
AND
RESEARCH
CONTEXT
.
1
1.2
PROBLEM
STATEMENT
.
7
1.3
RESEARCH
QUESTIONS
.
9
1.4
DESIGN
SCIENCE
RESEARCH
METHODOLOGY
.
10
1.5
RESEARCH
APPROACH
.
14
1.5.1
SCIENTIFIC
POSITIONING
.
14
1.5.2
SCIENTIFIC
INVESTIGATION
.
15
1.6
STRUCTURE
OF
THE
THESIS
.
15
2
RESEARCH
FOUNDATIONS
.
19
2.1
PRELIMINARIES
.
19
2.2
FOUNDATIONS
OF
THE
BUSINESS
MODEL
CONCEPT
.
19
2.2.1
DEVELOPMENTS
IN
BUSINESS
MODEL
RESEARCH
.
19
2.2.2
BUSINESS
MODEL
DEFINITIONS
.
21
2.2.3
BUSINESS
MODEL
COMPONENTS
.
23
2.2.4
DELIMITATION
OF
BUSINESS
MODELS
AND
STRATEGY
.
25
2.2.5
DELIMITATION
OF
BUSINESS
MODELS
AND
BUSINESS
PROCESSES
.
29
2.2.5.1
VALUE
CHAINS
.
29
2.2.5.2
BUSINESS
PROCESSES
.
30
2.2.5.3
RELATIONSHIP
BETWEEN
BUSINESS
MODELS
AND
BUSINESS
PROCESSES
.
34
2.3
SOFTWARE
INDUSTRY
AS
RESEARCH
CONTEXT
.
36
2.3.1
CHARACTERISTICS
OF
THE
SOFTWARE
INDUSTRY
.
36
2.3.2
REFERENCE
MODELS
FOR
SERVICE
DELIVERY
IN
THE
SOFTWARE
INDUSTRY
.
39
2.3.2.1
IT
INFRASTRUCTURE
LIBRARY
.
39
2.3.2.2
SOFTWARE
LIFECYCLE
PROCESSES
OF
SYSTEMS
AND
SOFTWARE
ENGINEERING
.
41
2.3.2.3
FURTHER
RELATED
PROCESS
FRAMEWORKS
.
42
X
TABLE
OF
CONTENTS
2.4
BUSINESS
MODELS
IN
THE
SOFTWARE
INDUSTRY
.
44
2.4.1
REVIEW
OF
THE
STATE
OF
THE
ART
OF
BUSINESS
MODELS
IN
THE
SOFTWARE
INDUSTRY
.
44
2.4.1.1
APPLIED
METHODOLOGY
OF
THE
LITERATURE
ANALYSIS
.
44
2.4.1.2
SOFTWARE
BUSINESS
MODELS
ACCORDING
TO
BONACCORSI,
GIANNANGELI
AND
ROSSI
.
45
2.4.1.3
SOFTWARE
BUSINESS
MODELS
ACCORDING
TO
KONTIO,
JOKINEN,
MAKALA
AND LEINO.
46
2.4.1.4
SOFTWARE
BUSINESS
MODELS
ACCORDING
TO
RAJALA
AND
WESTERLUND
.
47
2.4.1.5
SOFTWARE
BUSINESS
MODELS
ACCORDING
TO
RONKKO
AND
VALTAKOSKI
.
48
2.4.1.6
SOFTWARE
BUSINESS
MODELS
ACCORDING
TO
SCHIEF
.
49
2.4.2
CLASSIFICATION
OF
THE
LITERATURE
ANALYSIS
RESULTS
OF
SOFTWARE
BUSINESS
MODELS
.
50
2.4.2.1
PRODUCT
AND
STRATEGY
.
51
2.4.2.2
SERVICES
AND
IMPLEMENTATION
.
54
2.4.2.3
FINANCIALS
.
57
2.4.2.4
DISTRIBUTION
.
58
2.5
CONCLUDING
REMARKS
.
59
3
REQUIREMENTS
IN
THE
DOMAIN
OF
SOFTWARE
BUSINESS
MODELS
.
61
3.1
PRELIMINARIES
.
61
3.2
BUSINESS
MODEL
ANALYSIS
AND
TRANSFORMATION
.
61
3.2.1
BUSINESS
MODEL
ANALYSIS
.
61
3.2.1.1
BUSINESS
MODEL
ANALYSIS
APPROACHES
.
64
3.2.1.2
SUMMARY
.
67
3.2.2
BUSINESS
MODEL
TRANSFORMATION
.
70
3.2.2.1
BUSINESS
MODEL
TRANSFORMATION
APPROACHES
.
71
3.2.2.2
SUMMARY
.
75
3.3
BUSINESS
PROCESSES
IN
THE
SOFTWARE
INDUSTRY
.
77
3.3.1
APPLIED
MODELING
LANGUAGE
.
78
3.3.2 VALUE-CREATING
ACTIVITIES
IN
THE
SOFTWARE
INDUSTRY
.
80
3.3.2.1
RESEARCH
PROCESSES
.
81
3.3.2.2
SOFTWARE
DEVELOPMENT
PROCESSES
.
82
3.3.2.3
SOFTWARE
INSTALLATION
PROCESSES
.
84
3.3.2.4
SOFTWARE
OPERATIONS
PROCESSES
.
85
3.3.2.5
SOFTWARE
SUPPORT
PROCESSES
.
87
3.3.2.6
SOFTWARE
MAINTENANCE
PROCESSES
.
87
3.3.2.7
SOFTWARE
REPLACEMENT
PROCESSES
.
88
3.3.2.8
MARKETING
AND
SALES
PROCESSES
.
89
3.3.2.9
FINANCIAL
MANAGEMENT
.
91
TABLE
OF
CONTENTS
XI
3.3.2.10
CROSS
PROCESSES:
PARTNERSHIPS
.
91
3.3.3
BUSINESS
PROCESS
MONITORING
AND
ANALYSIS
.
91
3.3.3.1
KPIS
AND
MEASURES
.
92
3.3.3.2
SERVICE
LEVEL
AGREEMENTS
.
93
3.3.3.3
BUSINESS
INTELLIGENCE
AND
BUSINESS
PROCESS
INTELLIGENCE
.
94
3.3.3.4
SUMMARY
.
100
3.4
REQUIREMENTS
ANALYSIS
FOR
PROCESS-DRIVEN
BUSINESS
MODEL
ANALYSIS
.
101
3.4.1
QUALITATIVE
REQUIREMENTS
DERIVATION
.
101
3.4.1.1
DESIGN
OF
THE
STUDY
.
102
3.4.1.2
RESULTS
OF
THE
STUDY
.
103
3.4.1.3
SUMMARY
.
106
3.4.2
REQUIREMENTS
CONSOLIDATION
.
107
3.5
EVALUATION
OF
THE
STATE
OF
THE
ART
.
109
3.5.1 AL-DEBEI
AND
AVISON
(2010)
.
109
3.5.2
ZOTT
AND
AMIT
(2007
-
2010)
.
ILL
3.5.3
BREA-SOLIS
ET
AL.
(2015)
.
112
3.5.4
GROESSER
(2015)
AND
GROESSER
&
JOVY
(2016)
.
113
3.5.5
SAMAVI,
TU
AND
TOPALOGLOU
(2009)
.
114
3.5.6
SELLAMI,
GAALOUL
AND
MOALLA
(2012)
.
115
3.5.7
FILIPOWSKA,
KACZMAREK
AND
STEIN
(2009)
.
116
3.5.8
RUBIN,
MITSYUK,
LOAZOVA,
VAN
DER
AALST
(2014)
.
118
3.5.9
TERNAI,
TBROK
AND
VARGA
(2016)
.
119
3.6
CONCLUDING
REMARKS
.
119
4
CONCEPTUAL
DESIGN
OF
THE
REFERENCE
MODEL
.
123
4.1
PRELIMINARIES
.
123
4.2
THEORETICAL
FOUNDATIONS
OF
THE
REFERENCE
MODEL
.
123
4.2.1
CORPORATE
LANDSCAPE
OF
INFORMATION
AND
APPLICATION
SYSTEMS
.
124
4.2.2
TERMINOLOGICAL
FOUNDATIONS
OF
REFERENCE
MODELS
.
126
4.3
PLANNING
OF
THE
REFERENCE
MODEL
.
128
4.3.1
CLASSIFICATION
FRAME
OF
THE
REFERENCE
MODEL
.
128
4.3.2
APPLIED
MODELING
METHODS,
LANGUAGES
AND
TOOLS
.
130
4.3.3
REFERENCE
MODEL
DESIGN
.
132
4.4
DEVELOPMENT
OF
THE
SEMANTIC
BUSINESS
MODEL
LAYER
.
133
4.4.1
TERMINOLOGICAL
FOUNDATIONS
OF
ONTOLOGIES
.
133
4.4.1.1
TYPES
OF
ONTOLOGIES
.
133
XII
TABLE
OF
CONTENTS
4.4.1.2
ELEMENTS
AND
SYNTAX
OF
ONTOLOGIES
.
135
4.4.1.3
ONTOLOGY
ENGINEERING
AND
RE-USING
ONTOLOGIES
.
136
4.4.1.4
DELIMITATION
FROM
THE
RELATIONAL
DATABASE
SCHEME
.
137
4.4.2
APPROACH
FOR
THE
DEVELOPMENT
OF
THE
SEMANTIC
BUSINESS
MODEL
LAYER
.
140
4.4.2.1
TECHNICAL
AND
SEMANTIC
DESIGN
CONSIDERATIONS
.
140
4.4.2.2
METHOD
FOR
THE
DEVELOPMENT
OF
THE
SEMANTIC
LAYER.
141
4.4.3
STATE
OF
THE
ART
OF
BUSINESS
MODEL
ONTOLOGIES
.
142
4.4.3.1
REA
ENTERPRISE
ONTOLOGY
ACCORDING
TO
MCCARTHY
.
143
4.4.3.2
BUSINESS
MODEL
ONTOLOGY
ACCORDING
TO
OSTERWALDER
.
144
4.4.3.3
E3-VALUE
ONTOLOGY
ACCORDING
TO
GORDIJN
AND
AKKERMANS
.
146
4.4.3.4
DELIMITATION
OF
BMO
AND
E3-VALUE
.
147
4.4.3.5
BUSINESS
WEBS
ACCORDING
TO
TAPSCOTT
.
149
4.4.3.6
BUSINESS
MODEL
ONTOLOGY
ACCORDING
TO
ANDERSSON
ET
AL
.
149
4.4.3.7
SUPER
ONTOLOGY
STACK
.
151
4.4.3.8
TOVE
ONTOLOGY
.
153
4.4.4
EVALUATION
OF
THE
STATE
OF
THE
ART OF
BUSINESS
MODEL
ONTOLOGIES
.
154
5
REFERENCE
MODEL
FOR
PROCESS-DRIVEN
BUSINESS
MODEL
ANALYSIS
AND
ADAPTATION
.
161
5.1
PRELIMINARIES
.
161
5.2
STRUCTURE
OF
THE
REFERENCE
MODEL
.
161
5.3
REPRESENTATION
OF
THE
PROCESS
SPACE
.
163
5.3.1
SEMANTIC
MODELING
OF
BUSINESS
PROCESSES
.
164
5.3.2
METHOD
FOR
THE
STRUCTURING
OF
THE
FUNCTIONAL
DESIGN.
166
5.4
FUNCTIONAL
DESIGN
OF
THE
STRATEGY
DIMENSION
.
167
5.4.1
CONCEPTUAL
FRAME
OF
THE
STRATEGY
DIMENSION
.
167
5.4.1.1
VALUE
PROPOSITION
.
168
5.4.1.2
INVESTMENT
HORIZON
.
171
5.4.1.3
LOCALIZATION
.
171
5.4.2
PROCESS
INTERFACE
OF
THE
STRATEGY
DIMENSION
.
172
5.4.2.1
VALUE
PROPOSITION
PROCESS
INTERFACE
.
172
5.4.2.1.1 VALUE
OFFERING
ATTRIBUTE
'QUALITY'
.
172
5.4.2.1.2 VALUE
OFFERING
ATTRIBUTE
'INTIMATE
CUSTOMER
RELATIONSHIP'
.
181
5.4.2.1.3
PRICE
.
185
5.4.2.1.4 VALUE
LEVEL
.
191
5.4.2.2
INVESTMENT
HORIZON
PROCESS
INTERFACE
.
195
5.4.3
DATA
VIEW
OF
THE
STRATEGY
DIMENSION
.
201
TABLE
OF
CONTENTS
XIII
5.4.3.1
VALUE
PROPOSITION
DATA
VIEW
.
202
5.4.3.1.1
VALUE
OFFERING
ATTRIBUTES
.
202
5.4.3.1.2
PRICE
PROPERTIES
.
207
5.4.3.1.3
VALUE
LEVEL
PROPERTIES
.
209
5.4.3.2
INVESTMENT
HORIZON
DATA
VIEW
.
211
5.5
FUNCTIONAL
DESIGN
OF
THE
VALUE
OFFERING
DIMENSION
.
213
5.5.1
CONCEPTUAL
FRAME
OF
THE
VALUE
OFFERING
DIMENSION
.
213
5.5.1.1
SOFTWARE
PRODUCT
.
213
5.5.1.2
SERVICE
MODEL
.216
5.5.1.3
MAINTENANCE
MODEL
.
218
5.5.1.4
FINANCIAL
DIMENSION
.
219
5.5.1.4.1
LICENSE
MODEL
.
220
5.5.1.4.2
REVENUE
MODEL
.
221
5.5.1.4.3
PRICING
ASSESSMENT
BASE
.
222
5.5.1.4.4
KEY
COST
DRIVERS
.
223
5.5.2
PROCESS
INTERFACE
OF
THE
VALUE
OFFERING
DIMENSION
.
225
5.5.2.1
SOFTWARE
PRODUCT
PROCESS
INTERFACE
.
225
5.5.2.2
MAINTENANCE
MODEL
PROCESS
INTERFACE
.
229
5.5.2.3
SERVICE
MODEL
PROCESS
INTERFACE
.
236
5.5.3
DATA
VIEW
OF
THE
VALUE
OFFERING
DIMENSION
.
243
5.5.3.1
SOFTWARE
PRODUCT
DATA
VIEW
.
243
5.5.3.2
SERVICE
MODEL
DATA
VIEW
.
246
5.5.3.3
MAINTENANCE
MODEL
DATA
VIEW
.
249
5.6
FUNCTIONAL
DESIGN
OF
THE
CUSTOMER
AND
BUSINESS
ENVIRONMENT
DIMENSION
.
252
5.6.1
CONCEPTUAL
FRAME
OF
THE
CUSTOMER
AND
BUSINESS
ENVIRONMENT
DIMENSION
.
252
5.6.1.1
TARGET
CUSTOMER
.
252
5.6.1.2
DISTRIBUTION
CHANNEL
.
254
5.6.1.3
PARTNERSHIPS
.
254
5.6.1.4
MARKET
.
256
5.6.2
PROCESS
INTERFACE
OF
THE
CUSTOMER
AND
BUSINESS
ENVIRONMENT
DIMENSION
.
259
5.6.2.1
TARGET
CUSTOMERS
PROCESS
INTERFACE
.
259
5.6.2.1.1
CUSTOMER
EQUITY
'ACQUISITION'
PROCESS
INTERFACE
.
260
5.6.2.1.2
CUSTOMER
EQUITY
'RETENTION'
PROCESS
INTERFACE
.
262
5.6.2.1.3
CUSTOMER
EQUITY
'ADD-ON
SELLING'
PROCESS
INTERFACE
.
265
5.6.2.2
DISTRIBUTION
CHANNEL
PROCESS
INTERFACE
.
267
XIV
TABLE
OF
CONTENTS
5.6.23
PARTNERSHIPS
PROCESS
INTERFACE
.
268
5.6.3
DATA
VIEW
OF
THE
CUSTOMER
AND
BUSINESS
ENVIRONMENT
DIMENSION
.
272
5.6.3.1
TARGET
CUSTOMER
AND
DISTRIBUTION
CHANNEL
DATA
VIEW
.
272
5.63.2
PARTNERSHIPS
DATA
VIEW
.
275
5.7
REFERENCE
MODEL
EVALUATION
.
276
6
USE
CASE
SCENARIO
AND
MODEL
IMPLEMENTATION
.
279
6.1
PRELIMINARIES
.
279
6.2
USE
CASE
SCENARIO.
279
6.2.1
APPLIED
APPROACH
FOR
THE
PROOF
OF
CONCEPT
.
279
6.2.2
IDENTIFICATION
OF
MODEL
REQUIREMENTS
.
280
6.2.3
MODELING
METHOD,
DESIGN
AND
DEVELOPMENT
.
284
6.23.1
MODELING
METHOD
.
284
6.23.2
MODEL
DESIGN
AND
DEVELOPMENT
.
286
6.3
MODEL
IMPLEMENTATION
AND
EVALUATION
.
291
6.3.1
SYSTEM
COMPONENTS
.
291
6.3.2
IMPLEMENTATION
OF
THE
SEMANTIC
BUSINESS
MODEL
LAYER
.
293
6.3.3
USER
INTERFACE
OF
THE
BMMS.
296
6.4
CONCLUDING
REMARKS
.
302
7
CONCLUSIONS
.
305
7.1
CONTRIBUTION
TO
RESEARCH
OBJECTIVES
.
305
7.2
IMPLICATIONS
FOR
RESEARCH
AND
PRACTICE
.
307
7.3
LIMITATIONS
.
310
7.4
FUTURE
RESEARCH
.
311
A.
ANALYSIS
RESULTS
.
313
B.
IMPLEMENTATION
OF
THE
SW-BMO
.
359
C.
TERMINOLOGY.
377
D.
BUSINESS
PROCESSES
IN
THE
SOFTWARE
INDUSTRY.381
E.
AMENDMENT
OF
THE
STATE
OF
THE
ART
.
385
F.
DISSEMINATION
OF
RESEARCH
RESULTS
.387
BIBLIOGRAPHY
.389 |
| any_adam_object | 1 |
| any_adam_object_boolean | 1 |
| author | Di Valentin, Christina |
| author_GND | (DE-588)1237067219 |
| author_facet | Di Valentin, Christina |
| author_role | aut |
| author_sort | Di Valentin, Christina |
| author_variant | v c d vc vcd |
| building | Verbundindex |
| bvnumber | BV047403461 |
| classification_rvk | ST 265 QP 360 |
| ctrlnum | (OCoLC)1263280487 (DE-599)DNB1235281485 |
| discipline | Informatik Wirtschaftswissenschaften |
| discipline_str_mv | Informatik Wirtschaftswissenschaften |
| format | Book |
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| genre | (DE-588)4113937-9 Hochschulschrift gnd-content |
| genre_facet | Hochschulschrift |
| id | DE-604.BV047403461 |
| illustrated | Not Illustrated |
| index_date | 2024-07-03T17:53:21Z |
| indexdate | 2025-01-10T17:07:43Z |
| institution | BVB |
| institution_GND | (DE-588)1065538812 |
| isbn | 9783832553111 3832553118 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-032804486 |
| oclc_num | 1263280487 |
| open_access_boolean | |
| owner | DE-945 DE-83 DE-N2 DE-355 DE-BY-UBR DE-384 |
| owner_facet | DE-945 DE-83 DE-N2 DE-355 DE-BY-UBR DE-384 |
| physical | XXV, 413 Seiten Diagramme 24 cm x 17 cm |
| publishDate | 2021 |
| publishDateSearch | 2021 |
| publishDateSort | 2021 |
| publisher | Logos Verlag Berlin |
| record_format | marc |
| series | Wirtschaftsinformatik - Theorie und Anwendung |
| series2 | Wirtschaftsinformatik - Theorie und Anwendung |
| spelling | Di Valentin, Christina Verfasser (DE-588)1237067219 aut Process-driven business model analysis and adaptation reference model for the software industry Christina Di Valentin Berlin Logos Verlag Berlin [2021] © 2021 XXV, 413 Seiten Diagramme 24 cm x 17 cm txt rdacontent n rdamedia nc rdacarrier Wirtschaftsinformatik - Theorie und Anwendung Band 35 Mit einem Geleitwort von Peter Loos Softwareentwicklung (DE-588)4116522-6 gnd rswk-swf Geschäftsmodell (DE-588)7737985-8 gnd rswk-swf Referenzmodell (DE-588)4130350-7 gnd rswk-swf Prozessmanagement (DE-588)4353072-2 gnd rswk-swf Datenmodell (DE-588)4192516-6 gnd rswk-swf Softwareindustrie (DE-588)4193242-0 gnd rswk-swf (DE-588)4113937-9 Hochschulschrift gnd-content Softwareindustrie (DE-588)4193242-0 s Geschäftsmodell (DE-588)7737985-8 s Prozessmanagement (DE-588)4353072-2 s Datenmodell (DE-588)4192516-6 s DE-604 Softwareentwicklung (DE-588)4116522-6 s Referenzmodell (DE-588)4130350-7 s Logos Verlag Berlin (DE-588)1065538812 pbl Wirtschaftsinformatik - Theorie und Anwendung Band 35 (DE-604)BV022194547 35 X:MVB text/html http://deposit.dnb.de/cgi-bin/dokserv?id=07bfaeccd99b42a89f06cc7ff9c18f5f&prov=M&dok_var=1&dok_ext=htm Inhaltstext DNB Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=032804486&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Di Valentin, Christina Process-driven business model analysis and adaptation reference model for the software industry Wirtschaftsinformatik - Theorie und Anwendung Softwareentwicklung (DE-588)4116522-6 gnd Geschäftsmodell (DE-588)7737985-8 gnd Referenzmodell (DE-588)4130350-7 gnd Prozessmanagement (DE-588)4353072-2 gnd Datenmodell (DE-588)4192516-6 gnd Softwareindustrie (DE-588)4193242-0 gnd |
| subject_GND | (DE-588)4116522-6 (DE-588)7737985-8 (DE-588)4130350-7 (DE-588)4353072-2 (DE-588)4192516-6 (DE-588)4193242-0 (DE-588)4113937-9 |
| title | Process-driven business model analysis and adaptation reference model for the software industry |
| title_auth | Process-driven business model analysis and adaptation reference model for the software industry |
| title_exact_search | Process-driven business model analysis and adaptation reference model for the software industry |
| title_exact_search_txtP | Process-driven business model analysis and adaptation reference model for the software industry |
| title_full | Process-driven business model analysis and adaptation reference model for the software industry Christina Di Valentin |
| title_fullStr | Process-driven business model analysis and adaptation reference model for the software industry Christina Di Valentin |
| title_full_unstemmed | Process-driven business model analysis and adaptation reference model for the software industry Christina Di Valentin |
| title_short | Process-driven business model analysis and adaptation |
| title_sort | process driven business model analysis and adaptation reference model for the software industry |
| title_sub | reference model for the software industry |
| topic | Softwareentwicklung (DE-588)4116522-6 gnd Geschäftsmodell (DE-588)7737985-8 gnd Referenzmodell (DE-588)4130350-7 gnd Prozessmanagement (DE-588)4353072-2 gnd Datenmodell (DE-588)4192516-6 gnd Softwareindustrie (DE-588)4193242-0 gnd |
| topic_facet | Softwareentwicklung Geschäftsmodell Referenzmodell Prozessmanagement Datenmodell Softwareindustrie Hochschulschrift |
| url | http://deposit.dnb.de/cgi-bin/dokserv?id=07bfaeccd99b42a89f06cc7ff9c18f5f&prov=M&dok_var=1&dok_ext=htm http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=032804486&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| volume_link | (DE-604)BV022194547 |
| work_keys_str_mv | AT divalentinchristina processdrivenbusinessmodelanalysisandadaptationreferencemodelforthesoftwareindustry AT logosverlagberlin processdrivenbusinessmodelanalysisandadaptationreferencemodelforthesoftwareindustry |