Pragmatic variation in service encounter interactions across the Spanish-speaking world:
Gespeichert in:
| Weitere Verfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
London ; New York
Routledge, Taylor & Francis Group
2020
|
| Schriftenreihe: | Routledge studies in Hispanic and Lusophone linguistics
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | x, 281 Seiten Diagramme |
| ISBN: | 9781138479593 9780367727109 |
Internformat
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Datensatz im Suchindex
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|---|---|
| adam_text | Contents List of contributors Acknowledgments Introduction viii xi 1 PARTI Pragmatic variation according to macrosocial factors 13 Regional affiliation 1 Regional pragmatic variation in small shops in Mexico City, Buenos Aires, and Seville, Spain 15 J. CÉSAR FÉLIX-BRASDEFER AND ALLISON B. YATES 2 Corner-store interactions in Cartagena and Bucaramanga: A variational pragmatics study 35 REBECA BATALLER 3 “No gracias amigo”: Refusals of bargaining offers in e-service encounters in Mercado Libre Ecuador and Mercado Libre Venezuela 55 MARÍA ELENA PLACENCIA AND CARMEN GARCIA Gender 4 Gender variation in address form selection in comer-store interactions in a Nicaraguan community JEFF MICHNO 77
vi Contents 5 Gender variation in the perception of appropriate behavior in hotel service encounters in Spain 99 LUCÍA FERNANDEZ-AM AYA AND MARÍA DE LA O HERNANDEZ-LÓPEZ 6 The role of gender in Mexican e-service encounters 115 LAURA M. MERINO HERNÁNDEZ 7 Forms of address and gender in Costa Rican service encounters 130 JORGE MURILLO MEDRANO Age 8 Pragmatic variation by age in women’s use of post-refusal small talk during service encounters in Rosario, Uruguay 150 HEATHER R. KAISER 9 Verbal humor and age in cafés and bars in Seville, Spain 169 MANUEL PADILLA CRUZ Socioeconomic status 10 Socioeconomic variation and conflict in Spanish retailer-consumer interactions on Facebook 189 PATRICIA BOU-FRANCH AND PILAR GARCÉS-CONEJOS BLITVICH PART II Pragmatic variation according to microsocial and situational factors 207 11 Interpersonal work in service encounters in Mercado Libre Argentina: A comparison between buyer and vendor patterns across two market domains 209 HEBE POWELL AND MARÍA ELENA PLACENCIA 12 The effects of social distance in service encounters in Puerto Rican panaderías JUAN M. ESCALONA TORRES 230
Contents vii PART III Theoretical and methodological issues 249 13 Rethinking pragmatic variation: The case of service encounters from a modified variational pragmatics perspective 251 KLAUS P. SCHNEIDER 14 Pragmatic variation in service encounter complaints: Some methodological issues 265 RONALD GELUYKENS Index 278
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| adam_txt |
Contents List of contributors Acknowledgments Introduction viii xi 1 PARTI Pragmatic variation according to macrosocial factors 13 Regional affiliation 1 Regional pragmatic variation in small shops in Mexico City, Buenos Aires, and Seville, Spain 15 J. CÉSAR FÉLIX-BRASDEFER AND ALLISON B. YATES 2 Corner-store interactions in Cartagena and Bucaramanga: A variational pragmatics study 35 REBECA BATALLER 3 “No gracias amigo”: Refusals of bargaining offers in e-service encounters in Mercado Libre Ecuador and Mercado Libre Venezuela 55 MARÍA ELENA PLACENCIA AND CARMEN GARCIA Gender 4 Gender variation in address form selection in comer-store interactions in a Nicaraguan community JEFF MICHNO 77
vi Contents 5 Gender variation in the perception of appropriate behavior in hotel service encounters in Spain 99 LUCÍA FERNANDEZ-AM AYA AND MARÍA DE LA O HERNANDEZ-LÓPEZ 6 The role of gender in Mexican e-service encounters 115 LAURA M. MERINO HERNÁNDEZ 7 Forms of address and gender in Costa Rican service encounters 130 JORGE MURILLO MEDRANO Age 8 Pragmatic variation by age in women’s use of post-refusal small talk during service encounters in Rosario, Uruguay 150 HEATHER R. KAISER 9 Verbal humor and age in cafés and bars in Seville, Spain 169 MANUEL PADILLA CRUZ Socioeconomic status 10 Socioeconomic variation and conflict in Spanish retailer-consumer interactions on Facebook 189 PATRICIA BOU-FRANCH AND PILAR GARCÉS-CONEJOS BLITVICH PART II Pragmatic variation according to microsocial and situational factors 207 11 Interpersonal work in service encounters in Mercado Libre Argentina: A comparison between buyer and vendor patterns across two market domains 209 HEBE POWELL AND MARÍA ELENA PLACENCIA 12 The effects of social distance in service encounters in Puerto Rican panaderías JUAN M. ESCALONA TORRES 230
Contents vii PART III Theoretical and methodological issues 249 13 Rethinking pragmatic variation: The case of service encounters from a modified variational pragmatics perspective 251 KLAUS P. SCHNEIDER 14 Pragmatic variation in service encounter complaints: Some methodological issues 265 RONALD GELUYKENS Index 278 |
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| spelling | Pragmatic variation in service encounter interactions across the Spanish-speaking world edited by J. César Félix-Brasdefer and María Elena Placencia London ; New York Routledge, Taylor & Francis Group 2020 x, 281 Seiten Diagramme txt rdacontent n rdamedia nc rdacarrier Routledge studies in Hispanic and Lusophone linguistics Dienstleistung (DE-588)4012178-1 gnd rswk-swf Sprachvariante (DE-588)4077741-8 gnd rswk-swf Gespräch (DE-588)4020713-4 gnd rswk-swf Spanisch (DE-588)4077640-2 gnd rswk-swf Pragmatik (DE-588)4076315-8 gnd rswk-swf Spanish language / Economic aspects Sociolinguistics / Spanish-speaking countries Language and culture / Spanish-speaking countries Language and culture Sociolinguistics Spanish-speaking countries (DE-588)4143413-4 Aufsatzsammlung gnd-content Spanisch (DE-588)4077640-2 s Pragmatik (DE-588)4076315-8 s Sprachvariante (DE-588)4077741-8 s Dienstleistung (DE-588)4012178-1 s Gespräch (DE-588)4020713-4 s DE-604 Félix-Brasdefer, Julio César (DE-588)136024408 edt Placencia, María E. 1958- (DE-588)123882222 edt Erscheint auch als Online-Ausgabe 978-1-351-06538-2 Digitalisierung UB Augsburg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=032763736&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Pragmatic variation in service encounter interactions across the Spanish-speaking world Dienstleistung (DE-588)4012178-1 gnd Sprachvariante (DE-588)4077741-8 gnd Gespräch (DE-588)4020713-4 gnd Spanisch (DE-588)4077640-2 gnd Pragmatik (DE-588)4076315-8 gnd |
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| title | Pragmatic variation in service encounter interactions across the Spanish-speaking world |
| title_auth | Pragmatic variation in service encounter interactions across the Spanish-speaking world |
| title_exact_search | Pragmatic variation in service encounter interactions across the Spanish-speaking world |
| title_exact_search_txtP | Pragmatic variation in service encounter interactions across the Spanish-speaking world |
| title_full | Pragmatic variation in service encounter interactions across the Spanish-speaking world edited by J. César Félix-Brasdefer and María Elena Placencia |
| title_fullStr | Pragmatic variation in service encounter interactions across the Spanish-speaking world edited by J. César Félix-Brasdefer and María Elena Placencia |
| title_full_unstemmed | Pragmatic variation in service encounter interactions across the Spanish-speaking world edited by J. César Félix-Brasdefer and María Elena Placencia |
| title_short | Pragmatic variation in service encounter interactions across the Spanish-speaking world |
| title_sort | pragmatic variation in service encounter interactions across the spanish speaking world |
| topic | Dienstleistung (DE-588)4012178-1 gnd Sprachvariante (DE-588)4077741-8 gnd Gespräch (DE-588)4020713-4 gnd Spanisch (DE-588)4077640-2 gnd Pragmatik (DE-588)4076315-8 gnd |
| topic_facet | Dienstleistung Sprachvariante Gespräch Spanisch Pragmatik Aufsatzsammlung |
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