The power of customer experience: how to use customer-centricity to drive sales and profitability
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
London,
Kogan Page
2021
|
| Schlagworte: | |
| Beschreibung: | Includes bibliographical references and index |
| Beschreibung: | xiii, 248 Seiten |
| ISBN: | 9781789667875 9781789667899 |
Internformat
MARC
| LEADER | 00000nam a2200000 c 4500 | ||
|---|---|---|---|
| 001 | BV047345255 | ||
| 003 | DE-604 | ||
| 005 | 00000000000000.0 | ||
| 007 | t | ||
| 008 | 210625s2021 xxk |||| 00||| eng d | ||
| 020 | |a 9781789667875 |c paperback |9 978-1-78966-787-5 | ||
| 020 | |a 9781789667899 |c hardback |9 978-1-78966-789-9 | ||
| 035 | |a (OCoLC)1244248787 | ||
| 035 | |a (DE-599)KXP1751567524 | ||
| 040 | |a DE-604 |b ger |e rda | ||
| 041 | 0 | |a eng | |
| 044 | |a xxk |c XA-GB | ||
| 049 | |a DE-1050 | ||
| 050 | 0 | |a HF5415.5 | |
| 082 | 0 | |a 658.8/12 | |
| 084 | |a QP 620 |0 (DE-625)141911: |2 rvk | ||
| 100 | 1 | |a Newman, Martin |e Verfasser |0 (DE-588)1166967646 |4 aut | |
| 245 | 1 | 0 | |a The power of customer experience |b how to use customer-centricity to drive sales and profitability |c Martin Newman |
| 264 | 1 | |a London, |b Kogan Page |c 2021 | |
| 300 | |a xiii, 248 Seiten | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 500 | |a Includes bibliographical references and index | ||
| 650 | 0 | 7 | |a Kundenmanagement |0 (DE-588)4236865-0 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Kundenorientierung |0 (DE-588)4316837-1 |2 gnd |9 rswk-swf |
| 689 | 0 | 0 | |a Kundenmanagement |0 (DE-588)4236865-0 |D s |
| 689 | 0 | 1 | |a Kundenorientierung |0 (DE-588)4316837-1 |D s |
| 689 | 0 | |5 DE-604 | |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-032747562 | ||
Datensatz im Suchindex
| _version_ | 1804182564680761344 |
|---|---|
| adam_txt | |
| any_adam_object | |
| any_adam_object_boolean | |
| author | Newman, Martin |
| author_GND | (DE-588)1166967646 |
| author_facet | Newman, Martin |
| author_role | aut |
| author_sort | Newman, Martin |
| author_variant | m n mn |
| building | Verbundindex |
| bvnumber | BV047345255 |
| callnumber-first | H - Social Science |
| callnumber-label | HF5415 |
| callnumber-raw | HF5415.5 |
| callnumber-search | HF5415.5 |
| callnumber-sort | HF 45415.5 |
| callnumber-subject | HF - Commerce |
| classification_rvk | QP 620 |
| ctrlnum | (OCoLC)1244248787 (DE-599)KXP1751567524 |
| dewey-full | 658.8/12 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 |
| dewey-search | 658.8/12 |
| dewey-sort | 3658.8 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| discipline_str_mv | Wirtschaftswissenschaften |
| format | Book |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>01307nam a2200385 c 4500</leader><controlfield tag="001">BV047345255</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">00000000000000.0</controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">210625s2021 xxk |||| 00||| eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781789667875</subfield><subfield code="c">paperback</subfield><subfield code="9">978-1-78966-787-5</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781789667899</subfield><subfield code="c">hardback</subfield><subfield code="9">978-1-78966-789-9</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)1244248787</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)KXP1751567524</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rda</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="044" ind1=" " ind2=" "><subfield code="a">xxk</subfield><subfield code="c">XA-GB</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-1050</subfield></datafield><datafield tag="050" ind1=" " ind2="0"><subfield code="a">HF5415.5</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.8/12</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 620</subfield><subfield code="0">(DE-625)141911:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Newman, Martin</subfield><subfield code="e">Verfasser</subfield><subfield code="0">(DE-588)1166967646</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">The power of customer experience</subfield><subfield code="b">how to use customer-centricity to drive sales and profitability</subfield><subfield code="c">Martin Newman</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">London,</subfield><subfield code="b">Kogan Page</subfield><subfield code="c">2021</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">xiii, 248 Seiten</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Includes bibliographical references and index</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Kundenmanagement</subfield><subfield code="0">(DE-588)4236865-0</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Kundenorientierung</subfield><subfield code="0">(DE-588)4316837-1</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Kundenmanagement</subfield><subfield code="0">(DE-588)4236865-0</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Kundenorientierung</subfield><subfield code="0">(DE-588)4316837-1</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-032747562</subfield></datafield></record></collection> |
| id | DE-604.BV047345255 |
| illustrated | Not Illustrated |
| index_date | 2024-07-03T17:35:45Z |
| indexdate | 2024-07-10T09:09:33Z |
| institution | BVB |
| isbn | 9781789667875 9781789667899 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-032747562 |
| oclc_num | 1244248787 |
| open_access_boolean | |
| owner | DE-1050 |
| owner_facet | DE-1050 |
| physical | xiii, 248 Seiten |
| publishDate | 2021 |
| publishDateSearch | 2021 |
| publishDateSort | 2021 |
| publisher | Kogan Page |
| record_format | marc |
| spelling | Newman, Martin Verfasser (DE-588)1166967646 aut The power of customer experience how to use customer-centricity to drive sales and profitability Martin Newman London, Kogan Page 2021 xiii, 248 Seiten txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references and index Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Kundenorientierung (DE-588)4316837-1 gnd rswk-swf Kundenmanagement (DE-588)4236865-0 s Kundenorientierung (DE-588)4316837-1 s DE-604 |
| spellingShingle | Newman, Martin The power of customer experience how to use customer-centricity to drive sales and profitability Kundenmanagement (DE-588)4236865-0 gnd Kundenorientierung (DE-588)4316837-1 gnd |
| subject_GND | (DE-588)4236865-0 (DE-588)4316837-1 |
| title | The power of customer experience how to use customer-centricity to drive sales and profitability |
| title_auth | The power of customer experience how to use customer-centricity to drive sales and profitability |
| title_exact_search | The power of customer experience how to use customer-centricity to drive sales and profitability |
| title_exact_search_txtP | The power of customer experience how to use customer-centricity to drive sales and profitability |
| title_full | The power of customer experience how to use customer-centricity to drive sales and profitability Martin Newman |
| title_fullStr | The power of customer experience how to use customer-centricity to drive sales and profitability Martin Newman |
| title_full_unstemmed | The power of customer experience how to use customer-centricity to drive sales and profitability Martin Newman |
| title_short | The power of customer experience |
| title_sort | the power of customer experience how to use customer centricity to drive sales and profitability |
| title_sub | how to use customer-centricity to drive sales and profitability |
| topic | Kundenmanagement (DE-588)4236865-0 gnd Kundenorientierung (DE-588)4316837-1 gnd |
| topic_facet | Kundenmanagement Kundenorientierung |
| work_keys_str_mv | AT newmanmartin thepowerofcustomerexperiencehowtousecustomercentricitytodrivesalesandprofitability |