The Routledge handbook of hospitality management:
Hospitality is an industry characterised by its complex nature and numerous sectors including hotels, hostels, B & Bs, restaurants, pubs, nightclubs and contract catering. However, despite its segmentation, there are key issues that are pertinent to all subsectors. The Routledge Handbook of Hosp...
Gespeichert in:
Weitere Verfasser: | |
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Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
Abingdon, Oxon ; New York, NY
Routledge Taylor and Francis Group
[2014]
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Schriftenreihe: | Routledge handbooks
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Schlagworte: | |
Online-Zugang: | FHM01 Volltext |
Zusammenfassung: | Hospitality is an industry characterised by its complex nature and numerous sectors including hotels, hostels, B & Bs, restaurants, pubs, nightclubs and contract catering. However, despite its segmentation, there are key issues that are pertinent to all subsectors. The Routledge Handbook of Hospitality Management adopts a strategic approach and explores and critically evaluates current debates, issues and controversies to enable the reader to learn from the industry's past mistakes as well as future opportunities |
Beschreibung: | 1 online resource (xviii, 343 pages) Illustrationen, Diagramme |
ISBN: | 9781315814353 |
DOI: | 10.4324/9781315814353 |
Internformat
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505 | 8 | |a Editorial introduction: an alternative approach to appreciating hospitality management -- Consumption experiences and hospitality and tourism marketing -- Strategic fit and scope of customer relationship management in hospitality organizations -- Consumer perceptions, satisfaction and notions of quality -- Consumer behaviour models in hospitality and tourism -- Personality and hospitable behavior -- Engagement: a new concept in the hospitality industry? The role of management in increasing engagement amongst hospitality workers -- Competitive advantage through people -- Labour turnover in hospitality -- Managing cats and dogs within hospitality organisations -- Flexible labour: the modern labour market in hospitality -- Strategic growth in emerging hotel markets: Jumeirah Hotels & Resorts in Dubai -- Future of perceived price fairness research in hospitality -- Hotel valuation -- Corporate finance in the hotel industry: strategies for growth--the Marriott case -- The Greek hospitality industry's response to the financial crisis: a case study of two Athenian hotels -- Building business resilience in hotel global operating systems -- Organize with chaos in hospitality -- Towards an anti-corruption compliance framework for international hotel groups -- 'Stars War': conflicts between chefs and restaurant guides -- Strategic collaboration with distribution partners: changes, conflicts, challenges -- Hospitality and sustainability: history, dimensions, developments -- Membership of the New Forest Green Leaf Tourism Scheme: an exploration of the commercial and environmental motivations among tourism hospitality and micro-SMEs -- Hospitality from Web 1.0 to Web 3.0 -- E-hospitality and technology -- Beyond the virtual: hospitality and 'breathing' social networks -- Information seeking and e-resources in hospitality | |
520 | 3 | |a Hospitality is an industry characterised by its complex nature and numerous sectors including hotels, hostels, B & Bs, restaurants, pubs, nightclubs and contract catering. However, despite its segmentation, there are key issues that are pertinent to all subsectors. The Routledge Handbook of Hospitality Management adopts a strategic approach and explores and critically evaluates current debates, issues and controversies to enable the reader to learn from the industry's past mistakes as well as future opportunities | |
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Datensatz im Suchindex
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author2 | Pantelidis, Ioannis S. |
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author_facet | Pantelidis, Ioannis S. |
building | Verbundindex |
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contents | Editorial introduction: an alternative approach to appreciating hospitality management -- Consumption experiences and hospitality and tourism marketing -- Strategic fit and scope of customer relationship management in hospitality organizations -- Consumer perceptions, satisfaction and notions of quality -- Consumer behaviour models in hospitality and tourism -- Personality and hospitable behavior -- Engagement: a new concept in the hospitality industry? The role of management in increasing engagement amongst hospitality workers -- Competitive advantage through people -- Labour turnover in hospitality -- Managing cats and dogs within hospitality organisations -- Flexible labour: the modern labour market in hospitality -- Strategic growth in emerging hotel markets: Jumeirah Hotels & Resorts in Dubai -- Future of perceived price fairness research in hospitality -- Hotel valuation -- Corporate finance in the hotel industry: strategies for growth--the Marriott case -- The Greek hospitality industry's response to the financial crisis: a case study of two Athenian hotels -- Building business resilience in hotel global operating systems -- Organize with chaos in hospitality -- Towards an anti-corruption compliance framework for international hotel groups -- 'Stars War': conflicts between chefs and restaurant guides -- Strategic collaboration with distribution partners: changes, conflicts, challenges -- Hospitality and sustainability: history, dimensions, developments -- Membership of the New Forest Green Leaf Tourism Scheme: an exploration of the commercial and environmental motivations among tourism hospitality and micro-SMEs -- Hospitality from Web 1.0 to Web 3.0 -- E-hospitality and technology -- Beyond the virtual: hospitality and 'breathing' social networks -- Information seeking and e-resources in hospitality |
ctrlnum | (OCoLC)1257810802 (DE-599)BVBBV047334887 |
discipline | Wirtschaftswissenschaften |
discipline_str_mv | Wirtschaftswissenschaften |
doi_str_mv | 10.4324/9781315814353 |
format | Electronic eBook |
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id | DE-604.BV047334887 |
illustrated | Not Illustrated |
index_date | 2024-07-03T17:32:15Z |
indexdate | 2024-07-10T09:09:17Z |
institution | BVB |
isbn | 9781315814353 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-032737445 |
oclc_num | 1257810802 |
open_access_boolean | |
owner | DE-M347 |
owner_facet | DE-M347 |
physical | 1 online resource (xviii, 343 pages) Illustrationen, Diagramme |
psigel | ebook ZDB-7-RHO ZDB-7-THE ZDB-7-RHO Einzelkauf |
publishDate | 2014 |
publishDateSearch | 2014 |
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publisher | Routledge Taylor and Francis Group |
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series2 | Routledge handbooks |
spelling | The Routledge handbook of hospitality management edited by Ioannis S. Pantelidis Handbook of hospitality management Abingdon, Oxon ; New York, NY Routledge Taylor and Francis Group [2014] © 2014 1 online resource (xviii, 343 pages) Illustrationen, Diagramme txt rdacontent c rdamedia cr rdacarrier Routledge handbooks Editorial introduction: an alternative approach to appreciating hospitality management -- Consumption experiences and hospitality and tourism marketing -- Strategic fit and scope of customer relationship management in hospitality organizations -- Consumer perceptions, satisfaction and notions of quality -- Consumer behaviour models in hospitality and tourism -- Personality and hospitable behavior -- Engagement: a new concept in the hospitality industry? The role of management in increasing engagement amongst hospitality workers -- Competitive advantage through people -- Labour turnover in hospitality -- Managing cats and dogs within hospitality organisations -- Flexible labour: the modern labour market in hospitality -- Strategic growth in emerging hotel markets: Jumeirah Hotels & Resorts in Dubai -- Future of perceived price fairness research in hospitality -- Hotel valuation -- Corporate finance in the hotel industry: strategies for growth--the Marriott case -- The Greek hospitality industry's response to the financial crisis: a case study of two Athenian hotels -- Building business resilience in hotel global operating systems -- Organize with chaos in hospitality -- Towards an anti-corruption compliance framework for international hotel groups -- 'Stars War': conflicts between chefs and restaurant guides -- Strategic collaboration with distribution partners: changes, conflicts, challenges -- Hospitality and sustainability: history, dimensions, developments -- Membership of the New Forest Green Leaf Tourism Scheme: an exploration of the commercial and environmental motivations among tourism hospitality and micro-SMEs -- Hospitality from Web 1.0 to Web 3.0 -- E-hospitality and technology -- Beyond the virtual: hospitality and 'breathing' social networks -- Information seeking and e-resources in hospitality Hospitality is an industry characterised by its complex nature and numerous sectors including hotels, hostels, B & Bs, restaurants, pubs, nightclubs and contract catering. However, despite its segmentation, there are key issues that are pertinent to all subsectors. The Routledge Handbook of Hospitality Management adopts a strategic approach and explores and critically evaluates current debates, issues and controversies to enable the reader to learn from the industry's past mistakes as well as future opportunities Management (DE-588)4037278-9 gnd rswk-swf Hotelgewerbe (DE-588)4072636-8 gnd rswk-swf Gastgewerbe (DE-588)4259231-8 gnd rswk-swf Hospitality industry / Management BUSINESS & ECONOMICS / Small Business Electronic books Gastgewerbe (DE-588)4259231-8 s Hotelgewerbe (DE-588)4072636-8 s Management (DE-588)4037278-9 s DE-604 Pantelidis, Ioannis S. edt Erscheint auch als Druck-Ausgabe, Hardcover 978-0-415-67177-4 https://doi.org/10.4324/9781315814353 Verlag URL des Erstveröffentlichers Volltext |
spellingShingle | The Routledge handbook of hospitality management Editorial introduction: an alternative approach to appreciating hospitality management -- Consumption experiences and hospitality and tourism marketing -- Strategic fit and scope of customer relationship management in hospitality organizations -- Consumer perceptions, satisfaction and notions of quality -- Consumer behaviour models in hospitality and tourism -- Personality and hospitable behavior -- Engagement: a new concept in the hospitality industry? The role of management in increasing engagement amongst hospitality workers -- Competitive advantage through people -- Labour turnover in hospitality -- Managing cats and dogs within hospitality organisations -- Flexible labour: the modern labour market in hospitality -- Strategic growth in emerging hotel markets: Jumeirah Hotels & Resorts in Dubai -- Future of perceived price fairness research in hospitality -- Hotel valuation -- Corporate finance in the hotel industry: strategies for growth--the Marriott case -- The Greek hospitality industry's response to the financial crisis: a case study of two Athenian hotels -- Building business resilience in hotel global operating systems -- Organize with chaos in hospitality -- Towards an anti-corruption compliance framework for international hotel groups -- 'Stars War': conflicts between chefs and restaurant guides -- Strategic collaboration with distribution partners: changes, conflicts, challenges -- Hospitality and sustainability: history, dimensions, developments -- Membership of the New Forest Green Leaf Tourism Scheme: an exploration of the commercial and environmental motivations among tourism hospitality and micro-SMEs -- Hospitality from Web 1.0 to Web 3.0 -- E-hospitality and technology -- Beyond the virtual: hospitality and 'breathing' social networks -- Information seeking and e-resources in hospitality Management (DE-588)4037278-9 gnd Hotelgewerbe (DE-588)4072636-8 gnd Gastgewerbe (DE-588)4259231-8 gnd |
subject_GND | (DE-588)4037278-9 (DE-588)4072636-8 (DE-588)4259231-8 |
title | The Routledge handbook of hospitality management |
title_alt | Handbook of hospitality management |
title_auth | The Routledge handbook of hospitality management |
title_exact_search | The Routledge handbook of hospitality management |
title_exact_search_txtP | The Routledge handbook of hospitality management |
title_full | The Routledge handbook of hospitality management edited by Ioannis S. Pantelidis |
title_fullStr | The Routledge handbook of hospitality management edited by Ioannis S. Pantelidis |
title_full_unstemmed | The Routledge handbook of hospitality management edited by Ioannis S. Pantelidis |
title_short | The Routledge handbook of hospitality management |
title_sort | the routledge handbook of hospitality management |
topic | Management (DE-588)4037278-9 gnd Hotelgewerbe (DE-588)4072636-8 gnd Gastgewerbe (DE-588)4259231-8 gnd |
topic_facet | Management Hotelgewerbe Gastgewerbe |
url | https://doi.org/10.4324/9781315814353 |
work_keys_str_mv | AT pantelidisioanniss theroutledgehandbookofhospitalitymanagement AT pantelidisioanniss handbookofhospitalitymanagement |