Computer-mediated communication: a theoretical and practical introduction to online human communication
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Lanham, Maryland
Rowman & Littlefield
[2021]
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| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis Klappentext |
| Beschreibung: | Literaturverzeichnis Seite 293-322 |
| Beschreibung: | xvii, 329 Seiten Illustrationen, Diagramme, Karten |
| ISBN: | 9781538131718 9781538131701 |
Internformat
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| adam_text | Preface xii Acknowledgments xvii Part I Introduction and Infrastructure 1 1 What Is Computer-Mediated Communication? 3 CMC: Beyond Desktop Computers 5 Situating CMC within the Communication Discipline CMC as Convergence 6 CMC as Divergence 7 What Is CMC? 8 Approaching CMC 9 Technology and Humans: Who Controls Whom? Technodeterminism 10 Social Determinism 10 Which Is It? 11 Technology and Others: Beyond Our Focus 11 Summary 6 10 13 2 The Technologies and Users of Computer-Mediated Communication 14 What Is the Internet? 15 History of the Internet 15 The Internet Now 17 The World Wide Web 18 The Internet and the World Wide Web History of the World Wide Web 19 Web 1.0: The Static Web 19 Web 2.0: The Social Web 20 Web 3.0: The Semantic Web 21 18 The Digital Divide 22 Factors Leading to Differences in Access 23 Geography 23 Technical and Geopolitical Challenges 24 Socioeconomics 24 Implications of Differences in Access 25 Reconceptualizing the Digital Divide 26 Getting Online to Communicate Two Approaches to Media Use 27 28
Personal Use: Media Multiplexity 29 Professional Use: Social Information Processing Model Using and Adapting Communication Technologies Concluding Users and Uses of CMC Part it 3 Theories 30 33 34 37 Impersonal Communication Theories of Computer-Mediated Communication 39 Cues Filtered Out (CFO) 40 Social Presence Theory 41 Lack of Social Context Cues Hypothesis The State of CFO 41 41 Media Richness Theory (MRT) 43 Uncertainty and Equivocality 43 Applying Media Richness Theory 43 Computers as Social Actors (CASA) Textual CASA 47 Visual CASA 48 Behavioral CASA 49 46 Concluding Impersonal Communication 4 50 Interpersonal Communication Theories of ComputerMediated Communication 51 Electronic Propinquity 53 Theory of Electronic Propinquity 54 Tests of Electronic Propinquity 56 Social Information Processing Theory 57 Time in SIP 5 8 Adapting Cues in SIP 58 Language 58 Emoticons 59 Beyond Text 60 Equaling Face-to-Face Closeness Online 60 The Hyperpersonal Model 60 The Hyperpersonal Model 61 Sender’s Selective Self-Presentation 61 Receiver’s Idealization of Sender 62 Channel Entrainment 63 Idealizing Feedback Loop 63 Hyper-positive and Hyper-negative Impressions Masspersonal Communication 64 Concluding Interpersonal CMC 66 64
Contents 5 Group Communication Theories of Computer-Mediated Communication 67 Social Identity Model of Deindividuation Effects (SIDE) Deindividuation 69 Ingroup and Outgroups 71 Common-Bond and Common-Identity Groups Returning to SIDE 73 Applying SIDE 74 Contact Hypothesis 79 79 Part 111 Contexts 6 72 75 Concluding Group CMC Concluding Theories 69 79 Organizational Computer-Mediated Communication Organization and Structure 85 Media Choice 87 Chronemics 89 Channel Choice 89 Decision Time 90 Response Time 91 Status Equalization 92 Knowledge Management 94 Organizations’ Use of CMC to Communicate 97 Communicating with External Individuals (B2C) 97 Communicating with Other Organizations (B2B) 98 Communicating with Future Organizational Members Concluding Organizational CMC 7 102 104 Group Computer-Mediated Communication Groups Online 106 107 Activating Group (rather than Individual) Processes Personal Factors 109 System Factors 110 Types of Online Groups 108 111 What Binds Us: Common-Bond and Common-Identity Groups 112 Common-Bond Groups 112 Common-Identity Groups 112 Categorizing Groups as Common-Bond or Common-Identity 114 Temporally Bounded Groups: Ad Hoc and Persistent Groups 115 Ad Hoc Groups 115 Persistent Groups 116 Physical and Geographic Configuration of Online Groups 117 83 vii
VİÎİ Contents Task Groups 119 Task Groups in Organizational Contexts Task Groups in Video Games 121 Social Support 122 Types of Social Support 122 Communicating Social Support Online Emotional Support Online 124 Esteem Support Online 125 Informational Support Online 126 Instrumental Support Online 128 Concluding Group CMC 119 123 129 8 Interpersonal Computer-Mediated Communication 131 Friends and Family 132 Online Interpersonal Communication 132 Dyadic Interaction 133 Email 133 Texting/SMSs 134 Social Network Sites 134 Lightweight Interaction 134 Phatic Interaction 136 Paralanguage 136 Paralinguistic Digital Affordances 138 Emoticons 139 Emojis 140 Summarizing Paralinguistics 141 Extracted Information 141 Relational Development 142 Relational Formation 144 Finding Each Other 144 Getting to Know Each Other 145 Making the Switch 146 Modality Switching 146 Media Multiplexity 147 Relational Maintenance 147 The Good: Keeping Up 148 Direct Communication 149 Ambient Awareness 150 The Bad: Keeping Tabs 151 The Ugly: Jealousy 152 Relational Termination 153 Casual Encounters 155 Concluding Interpersonal CMC 9 156 Intrapersonal Computer-Mediated Communication Defining Intrapersonal Identifiability 160 Identifiability 160 159 158
Contents Implications of Identifiability in CMC 160 Pseudonymity 162 Implications of Pseudonymity in CMC 163 Anonymity 164 Types of Anonymity 165 Physical Anonymity 165 Discursive Anonymity 166 Implication of Anonymity in CMC 167 Identity Online 167 Dimensions of Yourself 167 Identity Shift 170 Self-Presentation 171 Feedback 171 Limitations and Boundaries of Identity Shift Summarizing Identity Shift 173 172 Digital Realities 173 Virtual Reality 173 Proteus Effect 175 Gaming 177 Augmented Reality 178 Summary 181 Concluding Intrapersonal CMC Part IV Applications 10 Social Media 181 183 185 Defining Social Media 186 Internet-Based, Persistent, and Disentrained Masspersonal Communication 188 Perceived Interaction 189 Value from User-Generated Content 190 Going Viral 190 Social Network Sites 193 Network and Networking Sites 187 193 Connecting with Social Media 194 Finding and Keeping in Touch with Others Relational Ties 195 Social Support 197 Social Support in Social Media 197 194 Security 199 Personal Information 199 Reasons for Disclosing Personal Information 199 Risks of Disclosing Personal Information 202 Balancing the Rewards and Risks of Disclosing Personal Information Organizations Online 205 Concluding Social Media 207 204 ІХ
x Contents 11 Influence Online 209 Social Influence 210 Social Norms 210 Defining and Developing Social Norms Online The Influence of Others 211 Social Norms and Self-Presentation 213 Conformity 213 Compliance 214 210 Memes 215 Memes in and as a Form of CMC 216 Memes as Persuasive Communication 217 Advertising and Public Relations Online 217 One-Way Advertising Online 218 Dialogic Communication and Public Relations 221 Dialogue with the Organization: Company-Consumer Interaction Dialogue among Users: Brand Communities 223 222 Digital Deception 224 Frequency of Deception Online 224 Catfishing and Astroturfing 225 Catfishing 225 Astrotufing/Crowdturfing 226 Detecting Deceptive Presentations 228 Identifying Astroturfing 228 Warranting Identities Online 299 Concluding Persuasion via CMC 12 233 Politics via Computer-Mediated Communication Communicating about Politics 237 Disinhibition and Ingroups 237 Disinhibition and Flaming 237 Ingroup Influence 239 Political Activity: Engagement or Atrophy? 240 Intensifying 240 Slacktivism 242 Social Media: Bubbles or Bridges? 244 Polarizing Political Bubbles 244 Political Bridges 247 Does CMC Bubble or Bridge? 247 Communicating with Politicians 248 Upward Communication and Direct Interaction 248 Parasocial Interaction 250 Communicating with Constituents 251 Politicians Communicating with Constituents Websites 252 Social Media 252 Political Campaigning 257 252 235
Contents Websites 257 Email 257 Social Media 258 The Globalization of Local Politics Concluding Politics via CMC 260 262 13 The Future of Computer-Mediated Communication Changes Just Over the Horizon Changing Interfaces 266 Virtual Reality 266 Haptics 267 Taste and Smell 269 Ubiquity and Integration 269 265 The Perils for Future CMC 271 Digital Divide 271 First-Level Digital Divide 271 Second-Level Digital Divide 272 Third-Level Digital Divide 274 Surveillance 275 The Promises for Future CMC 279 Increasing Access to Education and Information 279 Collaborative Knowledge Generation 280 Massive Open Online Courses (MOOCs) 280 Bridging Cultures 282 Time and Space Compression 282 No Longer Constrained by Offline/Physical Traits 283 Telehealth and Medicine 283 Concluding the Future of CMC Glossary 287 References Index 323 293 285 264 XI
As more of our human interaction moves online and is facilitated by digital chan nels, it becomes increasingly important to understand how being online influences how we interact with others and our selves. This textbook introduces students to the fundamental concepts, theories, and applications of computer-mediated communication (CMC), from email to so cial media to virtual reality. To prevent information from becoming dated, the text begins by building a foun dational understanding of CMC theories— including CFO, SIP, SIDE, and hyper personal—so students can understand how being online affects human-human communication in a way that is not de pendent on or embedded in a particular channel. From there, subsequent chap ters explore how CMC intersects with and affects other communication subdis ciplines, including interpersonal, organi zational, and intergroup. After exploring these intersections, the textbook consid ers various uses of CMC, including per suading, entertaining, and facilitating re lationships. Though contemporary examples are of fered to illustrate theories and application, the text is written to allow and encourage scholars to think about their own media use in a broader and channel-agnostic mindset, applying what they learn beyond just Instagram and Snapchat, to make sense of their modem and digital world. The textbook features • Chapter objectives • “Research in Brief” summaries of key studies • Review questions • Key terms and a comprehensive glossary
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| adam_txt |
Preface xii Acknowledgments xvii Part I Introduction and Infrastructure 1 1 What Is Computer-Mediated Communication? 3 CMC: Beyond Desktop Computers 5 Situating CMC within the Communication Discipline CMC as Convergence 6 CMC as Divergence 7 What Is CMC? 8 Approaching CMC 9 Technology and Humans: Who Controls Whom? Technodeterminism 10 Social Determinism 10 Which Is It? 11 Technology and Others: Beyond Our Focus 11 Summary 6 10 13 2 The Technologies and Users of Computer-Mediated Communication 14 What Is the Internet? 15 History of the Internet 15 The Internet Now 17 The World Wide Web 18 The Internet and the World Wide Web History of the World Wide Web 19 Web 1.0: The Static Web 19 Web 2.0: The Social Web 20 Web 3.0: The Semantic Web 21 18 The Digital Divide 22 Factors Leading to Differences in Access 23 Geography 23 Technical and Geopolitical Challenges 24 Socioeconomics 24 Implications of Differences in Access 25 Reconceptualizing the Digital Divide 26 Getting Online to Communicate Two Approaches to Media Use 27 28
Personal Use: Media Multiplexity 29 Professional Use: Social Information Processing Model Using and Adapting Communication Technologies Concluding Users and Uses of CMC Part it 3 Theories 30 33 34 37 Impersonal Communication Theories of Computer-Mediated Communication 39 Cues Filtered Out (CFO) 40 Social Presence Theory 41 Lack of Social Context Cues Hypothesis The State of CFO 41 41 Media Richness Theory (MRT) 43 Uncertainty and Equivocality 43 Applying Media Richness Theory 43 Computers as Social Actors (CASA) Textual CASA 47 Visual CASA 48 Behavioral CASA 49 46 Concluding Impersonal Communication 4 50 Interpersonal Communication Theories of ComputerMediated Communication 51 Electronic Propinquity 53 Theory of Electronic Propinquity 54 Tests of Electronic Propinquity 56 Social Information Processing Theory 57 Time in SIP 5 8 Adapting Cues in SIP 58 Language 58 Emoticons 59 Beyond Text 60 Equaling Face-to-Face Closeness Online 60 The Hyperpersonal Model 60 The Hyperpersonal Model 61 Sender’s Selective Self-Presentation 61 Receiver’s Idealization of Sender 62 Channel Entrainment 63 Idealizing Feedback Loop 63 Hyper-positive and Hyper-negative Impressions Masspersonal Communication 64 Concluding Interpersonal CMC 66 64
Contents 5 Group Communication Theories of Computer-Mediated Communication 67 Social Identity Model of Deindividuation Effects (SIDE) Deindividuation 69 Ingroup and Outgroups 71 Common-Bond and Common-Identity Groups Returning to SIDE 73 Applying SIDE 74 Contact Hypothesis 79 79 Part 111 Contexts 6 72 75 Concluding Group CMC Concluding Theories 69 79 Organizational Computer-Mediated Communication Organization and Structure 85 Media Choice 87 Chronemics 89 Channel Choice 89 Decision Time 90 Response Time 91 Status Equalization 92 Knowledge Management 94 Organizations’ Use of CMC to Communicate 97 Communicating with External Individuals (B2C) 97 Communicating with Other Organizations (B2B) 98 Communicating with Future Organizational Members Concluding Organizational CMC 7 102 104 Group Computer-Mediated Communication Groups Online 106 107 Activating Group (rather than Individual) Processes Personal Factors 109 System Factors 110 Types of Online Groups 108 111 What Binds Us: Common-Bond and Common-Identity Groups 112 Common-Bond Groups 112 Common-Identity Groups 112 Categorizing Groups as Common-Bond or Common-Identity 114 Temporally Bounded Groups: Ad Hoc and Persistent Groups 115 Ad Hoc Groups 115 Persistent Groups 116 Physical and Geographic Configuration of Online Groups 117 83 vii
VİÎİ Contents Task Groups 119 Task Groups in Organizational Contexts Task Groups in Video Games 121 Social Support 122 Types of Social Support 122 Communicating Social Support Online Emotional Support Online 124 Esteem Support Online 125 Informational Support Online 126 Instrumental Support Online 128 Concluding Group CMC 119 123 129 8 Interpersonal Computer-Mediated Communication 131 Friends and Family 132 Online Interpersonal Communication 132 Dyadic Interaction 133 Email 133 Texting/SMSs 134 Social Network Sites 134 Lightweight Interaction 134 Phatic Interaction 136 Paralanguage 136 Paralinguistic Digital Affordances 138 Emoticons 139 Emojis 140 Summarizing Paralinguistics 141 Extracted Information 141 Relational Development 142 Relational Formation 144 Finding Each Other 144 Getting to Know Each Other 145 Making the Switch 146 Modality Switching 146 Media Multiplexity 147 Relational Maintenance 147 The Good: Keeping Up 148 Direct Communication 149 Ambient Awareness 150 The Bad: Keeping Tabs 151 The Ugly: Jealousy 152 Relational Termination 153 Casual Encounters 155 Concluding Interpersonal CMC 9 156 Intrapersonal Computer-Mediated Communication Defining Intrapersonal Identifiability 160 Identifiability 160 159 158
Contents Implications of Identifiability in CMC 160 Pseudonymity 162 Implications of Pseudonymity in CMC 163 Anonymity 164 Types of Anonymity 165 Physical Anonymity 165 Discursive Anonymity 166 Implication of Anonymity in CMC 167 Identity Online 167 Dimensions of Yourself 167 Identity Shift 170 Self-Presentation 171 Feedback 171 Limitations and Boundaries of Identity Shift Summarizing Identity Shift 173 172 Digital Realities 173 Virtual Reality 173 Proteus Effect 175 Gaming 177 Augmented Reality 178 Summary 181 Concluding Intrapersonal CMC Part IV Applications 10 Social Media 181 183 185 Defining Social Media 186 Internet-Based, Persistent, and Disentrained Masspersonal Communication 188 Perceived Interaction 189 Value from User-Generated Content 190 Going Viral 190 Social Network Sites 193 Network and Networking Sites 187 193 Connecting with Social Media 194 Finding and Keeping in Touch with Others Relational Ties 195 Social Support 197 Social Support in Social Media 197 194 Security 199 Personal Information 199 Reasons for Disclosing Personal Information 199 Risks of Disclosing Personal Information 202 Balancing the Rewards and Risks of Disclosing Personal Information Organizations Online 205 Concluding Social Media 207 204 ІХ
x Contents 11 Influence Online 209 Social Influence 210 Social Norms 210 Defining and Developing Social Norms Online The Influence of Others 211 Social Norms and Self-Presentation 213 Conformity 213 Compliance 214 210 Memes 215 Memes in and as a Form of CMC 216 Memes as Persuasive Communication 217 Advertising and Public Relations Online 217 One-Way Advertising Online 218 Dialogic Communication and Public Relations 221 Dialogue with the Organization: Company-Consumer Interaction Dialogue among Users: Brand Communities 223 222 Digital Deception 224 Frequency of Deception Online 224 Catfishing and Astroturfing 225 Catfishing 225 Astrotufing/Crowdturfing 226 Detecting Deceptive Presentations 228 Identifying Astroturfing 228 Warranting Identities Online 299 Concluding Persuasion via CMC 12 233 Politics via Computer-Mediated Communication Communicating about Politics 237 Disinhibition and Ingroups 237 Disinhibition and Flaming 237 Ingroup Influence 239 Political Activity: Engagement or Atrophy? 240 Intensifying 240 Slacktivism 242 Social Media: Bubbles or Bridges? 244 Polarizing Political Bubbles 244 Political Bridges 247 Does CMC Bubble or Bridge? 247 Communicating with Politicians 248 Upward Communication and Direct Interaction 248 Parasocial Interaction 250 Communicating with Constituents 251 Politicians Communicating with Constituents Websites 252 Social Media 252 Political Campaigning 257 252 235
Contents Websites 257 Email 257 Social Media 258 The Globalization of Local Politics Concluding Politics via CMC 260 262 13 The Future of Computer-Mediated Communication Changes Just Over the Horizon Changing Interfaces 266 Virtual Reality 266 Haptics 267 Taste and Smell 269 Ubiquity and Integration 269 265 The Perils for Future CMC 271 Digital Divide 271 First-Level Digital Divide 271 Second-Level Digital Divide 272 Third-Level Digital Divide 274 Surveillance 275 The Promises for Future CMC 279 Increasing Access to Education and Information 279 Collaborative Knowledge Generation 280 Massive Open Online Courses (MOOCs) 280 Bridging Cultures 282 Time and Space Compression 282 No Longer Constrained by Offline/Physical Traits 283 Telehealth and Medicine 283 Concluding the Future of CMC Glossary 287 References Index 323 293 285 264 XI
As more of our human interaction moves online and is facilitated by digital chan nels, it becomes increasingly important to understand how being online influences how we interact with others and our selves. This textbook introduces students to the fundamental concepts, theories, and applications of computer-mediated communication (CMC), from email to so cial media to virtual reality. To prevent information from becoming dated, the text begins by building a foun dational understanding of CMC theories— including CFO, SIP, SIDE, and hyper personal—so students can understand how being online affects human-human communication in a way that is not de pendent on or embedded in a particular channel. From there, subsequent chap ters explore how CMC intersects with and affects other communication subdis ciplines, including interpersonal, organi zational, and intergroup. After exploring these intersections, the textbook consid ers various uses of CMC, including per suading, entertaining, and facilitating re lationships. Though contemporary examples are of fered to illustrate theories and application, the text is written to allow and encourage scholars to think about their own media use in a broader and channel-agnostic mindset, applying what they learn beyond just Instagram and Snapchat, to make sense of their modem and digital world. The textbook features • Chapter objectives • “Research in Brief” summaries of key studies • Review questions • Key terms and a comprehensive glossary |
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| owner | DE-20 DE-355 DE-BY-UBR DE-739 DE-19 DE-BY-UBM |
| owner_facet | DE-20 DE-355 DE-BY-UBR DE-739 DE-19 DE-BY-UBM |
| physical | xvii, 329 Seiten Illustrationen, Diagramme, Karten |
| publishDate | 2021 |
| publishDateSearch | 2021 |
| publishDateSort | 2021 |
| publisher | Rowman & Littlefield |
| record_format | marc |
| spelling | Carr, Caleb T. Verfasser (DE-588)1237065011 aut Computer-mediated communication a theoretical and practical introduction to online human communication Caleb T. Carr (Illinois State University) Lanham, Maryland Rowman & Littlefield [2021] xvii, 329 Seiten Illustrationen, Diagramme, Karten txt rdacontent n rdamedia nc rdacarrier Literaturverzeichnis Seite 293-322 Neue Medien (DE-588)4196910-8 gnd rswk-swf Kommunikation (DE-588)4031883-7 gnd rswk-swf Computerunterstützte Kommunikation (DE-588)4535905-2 gnd rswk-swf Mensch-Maschine-Kommunikation (DE-588)4125909-9 gnd rswk-swf (DE-588)4151278-9 Einführung gnd-content Neue Medien (DE-588)4196910-8 s Kommunikation (DE-588)4031883-7 s Computerunterstützte Kommunikation (DE-588)4535905-2 s Mensch-Maschine-Kommunikation (DE-588)4125909-9 s DE-604 Erscheint auch als Online-Ausgabe, EPUB 978-1-5381-3172-5 Digitalisierung UB Regensburg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=032698211&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis Digitalisierung UB Regensburg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=032698211&sequence=000003&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA Klappentext |
| spellingShingle | Carr, Caleb T. Computer-mediated communication a theoretical and practical introduction to online human communication Neue Medien (DE-588)4196910-8 gnd Kommunikation (DE-588)4031883-7 gnd Computerunterstützte Kommunikation (DE-588)4535905-2 gnd Mensch-Maschine-Kommunikation (DE-588)4125909-9 gnd |
| subject_GND | (DE-588)4196910-8 (DE-588)4031883-7 (DE-588)4535905-2 (DE-588)4125909-9 (DE-588)4151278-9 |
| title | Computer-mediated communication a theoretical and practical introduction to online human communication |
| title_auth | Computer-mediated communication a theoretical and practical introduction to online human communication |
| title_exact_search | Computer-mediated communication a theoretical and practical introduction to online human communication |
| title_exact_search_txtP | Computer-mediated communication a theoretical and practical introduction to online human communication |
| title_full | Computer-mediated communication a theoretical and practical introduction to online human communication Caleb T. Carr (Illinois State University) |
| title_fullStr | Computer-mediated communication a theoretical and practical introduction to online human communication Caleb T. Carr (Illinois State University) |
| title_full_unstemmed | Computer-mediated communication a theoretical and practical introduction to online human communication Caleb T. Carr (Illinois State University) |
| title_short | Computer-mediated communication |
| title_sort | computer mediated communication a theoretical and practical introduction to online human communication |
| title_sub | a theoretical and practical introduction to online human communication |
| topic | Neue Medien (DE-588)4196910-8 gnd Kommunikation (DE-588)4031883-7 gnd Computerunterstützte Kommunikation (DE-588)4535905-2 gnd Mensch-Maschine-Kommunikation (DE-588)4125909-9 gnd |
| topic_facet | Neue Medien Kommunikation Computerunterstützte Kommunikation Mensch-Maschine-Kommunikation Einführung |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=032698211&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=032698211&sequence=000003&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT carrcalebt computermediatedcommunicationatheoreticalandpracticalintroductiontoonlinehumancommunication |