The Flow System: the evolution of agile and lean thinking in an age of complexity
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| Main Authors: | , , |
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| Format: | Book |
| Language: | English |
| Published: |
Denton
Aquiline Books
[2020]
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| Subjects: | |
| Online Access: | kostenfrei kostenfrei Inhaltsverzeichnis Klappentext |
| Physical Description: | xxxv, 257 Seiten Illustrationen |
| ISBN: | 9781680400588 |
| DOI: | 10.12794/sps.flow-058-8 |
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Record in the Search Index
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| adam_text | / Table of Contents PART I: Introduction, Flow and The Flow System........................................... 1 CHAPTER 1: Introduction................................................................................... 3 Current Examples of Complexity............................................................... 6 Autonomous Vehicles.............................................................................6 Space Exploration and Travel................................................................ 7 Artificial Intelligence..............................................................................7 Disruptive Landscape..................................................................................8 A Change in Thinking: The Flow System Components............................9 Complexity Thinking..............................................................................9 Distributed Leadership......................................................................... 10 Team Science........................................................................................ 11 Constraints and Barriers...........................................................................11 Highlights of the Book....................................................................................12 PARTI............................................................. Chapter 1. Introduction to TFS...........................................................13 Chapter 2. Customer First.................................................................... 13 Chapter 3. The Flow
System.................................................................13 PART II....................................................................................................... 14 Chapter 4. Systems and Complexity Theory.......................................14 Chapter 5. Complexity......................................................................... 14 Chapter 6. Systems Versus Complexity Thinking............................ 15 Partili.........................................................................................................15 Chapter 7. A Word About Leadership................................................. 15 Chapter 8. Team and Distributed Leadership.....................................15 Chapter 9. Strategic, Instrumental, and Global Leadership.............. 16
Table of Contents Part IV..................................................................................... Chapter 10. Teams, Teamwork, and Taskwork............... Chapter 11. Team Effectiveness....................................... Chapter 12. Multiteam Systems: Scaling........................ . Part V...................................................................................... Chapter 13. Conclusion................................................... What This Book Is About........................................................... Multiple Perspectives............................................................ Acknowledgments................................................................. What This Book Is Not About................................................... References................................................................................... 16 ,16 .16 16 17 ,17 .17 .18 18 .19 .19 *« CHAPTER 2: Customer First.......................................................... The Purpose of an Organization................................................ Never Skip on Quality................................................................ Its Part of the Culture................................................................. Why Change Is Needed Now..................................................... A Trust Issue.......................................................................... Summary................................................................................ The Flow System: Customer Value............................................
References................................................................................... 21 21 .22 CHAPTER 3: The Flow System........................................................ The Flow System......................................................................... The Triple Helix of Flow............................................................ A System of Understanding....................................................... Not a Framework or a Taxonomy......................................... A Brief Description of The Flow System................................... Complexity Thinking............................................................ Complexity Thinking........................................................ Complex Adaptive Systems............................................. Cynefin Framework......................................................... . Sensemaking....................................................... .............. Weak Signal Detection..................................................... Network Analysis.............................................................. Storytelling and Narratives.............................................. Empirical Process Control............................................... Constraint Management.................................................. Prototypes......................................................................... OODA Loop..................................................................... Scrum: The Toyota Way................................................... Distributed
Leadership.......................................................... Psychological Safety.......................................................... Active Listening................................................................ 29 .29 .30 ,32 33 .33 ,34 .34 .35 ,35 .35 .36 .36 .37 .37 .38 .38 .38 .39 .39 .39 .40 XXX ,23 24 ,26 .26 ,27 ,28
Table of Contents Leaders Intent...................................................................................... 40 Shared Mental Models......................................................................... 40 Wardley Maps.......................................................................................41 Decision Making.................................................................................. 41 Bias Toward Action.............................................................................. 41 Collaboration........................................................................................42 Coaching and Mentoring....................................................................42 Complex Facilitation.......................................................................... 42 Organizational Design........................................................................ 42 Team Science.............................................................................................43 Teamwork Training............................................................................. 43 Human-Centered Design....................................................................43 Team Design........................................................................................43 Goal Identification...............................................................................43 Situational Awareness...v.................................................................... 44 Developing
Cognitions...................................................................... 44 Influencing Conditions...................................................................... 44 Team Learning.....................................................................................44 Team Effectiveness.............................................................................. 44 Red Teaming........................... ............................................................. 45 Multiteam Systems..............................................................................45 Conclusion..................................................................................................... 45 References.......................................................................................................47 PART II: Complexity Thinking......................................................................... 51 CHAPTER 4: Systems and Complexity Theory.............................................. 53 Introduction.................................................................................................. 53 Systems Theory and Complexity Theory..................................................... 54 Systems Theory........................................................................................ 54 Complexity Theory..................................................................................56 References................ ...................................................................................... 60 CHAPTER 5:
Complexity...................................................................................63 Complex Problems...................................................................................... 63 Addressing Complex Problems................................................................... 65 Complexity Science..................................................................................66 Organizational Transformation................................................................... 67 Planned Versus Emergent Change..........................................................67 Sensemaking................................................................................................. 68 The Cynefin Framework...............................................................................71 Random Boolean Networks.................................................................... 71 The Cynefin Framework..........................................................................72 Different Domains Require Different Tools and Methods.........................76 XXXI
Table of Contents Clear/Simple/Obvious Loop..................................................................... 78 Complicated Loop......................................................................................78 Complex Loop............................................................................................79 Chaotic Loop..............................................................................................80 A Composite Model................................................................................... 81 References........................................................................................................ 83 CHAPTER 6: Systems Thinking Versus Complexity Thinking.......................85 Systems Thinking.............................................................................................85 Systems Thinking and Organizations....................................................... 86 Systems Thinking Laws of Organizational Systems.................................89 Weak Signals..........................................................................................90 Bounded Boundedness......................................................................... 90 Anticomplexity Thinking..................................................................... 91 Recent Examples of Systems Thinking Failures.......................................91 General Motors.....................................................................................91 Boeing 737
Max.....................................................................................91 A Shift Toward Complexity Thinking...................................................... 92 Complexity Thinking...................................................................................... 92 The Steps to Complexity Thinking............................................................96 Step 1. Characteristics of Complex Systems........................................97 Step 2. Complex Adaptive Systems...................................................... 97 CAS Characteristics................................................................................... 99 Path Dependency.................................................................................. 99 System History.................................................................................... 100 Nonlinearity......................................................................................... 100 Emergence............................................................................................ 101 Irreducibility........................................................................................ 102 Adaptability.......................................................................................... 103 Operation Between Order and Chaos................................................103 Self-Organization.................................................................................104 Conclusion......................................................................................................105
References.......................................................................................................106 PART III: Distributed Leadership.....................................................................109 CHAPTER 7: A Word About Leadership......................................................... Ill Leadership Versus Manager..........................................................................116 Leader Versus Leadership..............................................................................117 Leadership Development Versus Leader Development........................ 118 The Team Emergence Leadership Development and Evaluation Model..................................................................................... 120 Leadership Capacities................................................................................... 122 Leadership in Complexity.............................................................................128 xxxii
Table of Contents Leadership Theory Trends............................................................................129 Traditional Leadership Theories............................................................ 129 Newer Leadership Theories.................................................................... 129 Collective Leadership Theories.............................................................. 129 Global Leadership Theories.................................................................... 130 New Directions in Leadership Theory...................................................130 Conclusion.....................................................................................................131 References..................................................................................................... 132 CHAPTER 8: Team and Distributed Leadership............................................ 135 Blended and Hybrid Leadership Model......................................................135 Team Leadership....................................................................... 137 Team Leadership Variations................................................................... 138 Shared Leadership.................................................................. 141 Advantages of Shared Leadership...........................................................142 Degree of Sharedness...............................................................................143 Distributed Coordinated Versus Distributed Fragmented Models.....143 Shared
Leadership.................................................................................. 144 A Few Models of Shared Leadership........................................................... 145 New Product Development Teams.........................................................145 Military Models and Team Coaching.....................................................148 Extreme Teaming and Functional Leadership...................................... 148 Conclusion.....................................................................................................150 References......................................................................................................151 CHAPTER 9: Strategic, Instrumental, and Global Leadership....................155 Strategic Leadership......................................................................................157 Components of Strategic Leadership......................................................158 Integrated Strategic Leadership Theories............................................... 160 Instrumental Leadership..............................................................................160 Components of Instrumental Leadership.............................................. 161 Global Leadership......................................................................................... 163 GLOBE-CLT and Instrumental Leadership for CEOs..........................164 Conclusion..................................................................................................... 167
References......................................................................................................168 PART IV: Team Science.......................................................................................171 CHAPTER 10: Teams, Teamwork, and Taskwork.......................................... 173 Team Science................................................................................................. 173 Teams.............................................................................................................174 Why Teams............................................................................................... 177 Why Do We Need a Team?.............. 177 Team Size....................................................................................................... 178 xxxiii
Table of Contents Team Transition Processes........................................................................... 179 Transition Phase Processes......................................................................180 Action Phase Processes............................................................................ 180 Interpersonal Processes........................................................................... 181 Team Composition........................................................................................182 Taskwork........................................................................................................ 183 Teamwork...................................................................................................... 186 The Dimensions of Teamwork.................................................. 187 Influencing Conditions.......................................................................190 Context.................................................................................................190 Composition...................................... 190 Culture v................................................................................................190 Team Leadership and Culture..................................................................191 Conclusion.....................................................................................................191 References............................................ 193 CHAPTER 11: Team Effectiveness....................................................................197 Team
Effectiveness Frameworks...................................................................198 The IPO Framework................................................................................ 199 Inputs...................................................................................................199 Processes .............................................................................................200 Outcomes............................................................................................200 The IMOI Framework.............................................................................. 200 The IPEO Framework.............................................................................. 200 The IPOI Framework............................................................................... 200 Team Transition Processes...................................................................... 201 Temporal Dynamics and Team Effectiveness............................................. 202 Team Effectiveness Formulae........................................................................205 Team Effectiveness Training......................................................................... 207 Team Dimensions Training........................ 209 Simulation-Based training......................................................................210 Debriefing Activities................................................................................ 211 TeamSTEPP Training............................................................................... 211 Team Effectiveness
Training Summary.................................................. 212 Conclusion......................................................................................................213 References.......................................................................................................214 CHAPTER 12: Multiteam Systems: Scaling..................................................... 217 Multiteam Systems ....................................................................................... 217 Levels of Analysis..................................................................................... 218 Goal Hierarchies....................................................................................... 219 MTS Attributes..............................................................................................219 Leadership......................................................................................................220 Boundary Spanners.................................................................................. 221 xxxiv
Table of Contents Shared Leadership................................................................................... 222 Hybrid Leadership Style......................................................................... 223 Multiteam System Effectiveness..................................................................224 Using MTS to Solve Complex Problems.................................................... 227 Structuring a Multiteam System Around a Complex Problem............ 229 Conclusion.................................................................................................... 231 References..................................................................................................... 232 PART V: Conclusion: Values and Attributes of The Flow System................233 CHAPTER 13: Conclusion and Resources...................................................... 235 Think Differently..........................................................................................235 A Transformation.................................................................................... 236 It’s Not Necessarily New, It Just Needs to be Done.............................. 237 Key Takeaways from The Flow System.................................,.................... 241 Core Principles and Attributes of The Flow System............................. 242 The Flow System Attributes...............................................................242 Customer Value First Attributes....................................................... 242 Triple Helix of Flow
Attributes.......................................................... 243 Complexity Thinking Attributes....................................................... 243 Distributed Leadership Attributes.....................................................244 Team Science Attributes.....................................................................244 Summary Attribute............................................................................ 247 References..................................................................................................... 247 Index.............................................................................................................. 249 xxxv
THE FLOW SYSTEM. A holistic FLOW based approach to delivering Customer 1st Value. Built on a foundation of The Toyota Production System (TPS/LEAN) and the new Triple Helix of Flow creating the DNA of Organizations. The Flow System enables business growth through eliminating non-value-added activities, fostering an environment for innovation, enabling the rapid delivery of value, and shortening the time to market. The Flow System provides a re-imagined system for organizations to understand complex problems, embrace distributed leadership, and build high performing teams. The Triple Helix of Flow relates to the interconnected nature of three helixes. • Complexity Thinking Helix: A new form of thinking to aid the understanding of uncertainty and complex adaptive systems. • Distributed Leadership Helix: An emergent hybrid leadership model that is capable of making bold and disruptive moves across an industry. • Team Science Helix: A multidisciplinary field that studies all things related to teams and small groups In the workplace. The Triple Helix identifies the interactions between and among agents (people, machines, events...) that emerge into new patterns, networks, and knowledge to advance an organization’s ability to be more innovative, adaptive, resilient and agile when operating in complex environments.
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| adam_txt |
/ Table of Contents PART I: Introduction, Flow and The Flow System. 1 CHAPTER 1: Introduction. 3 Current Examples of Complexity. 6 Autonomous Vehicles.6 Space Exploration and Travel. 7 Artificial Intelligence.7 Disruptive Landscape.8 A Change in Thinking: The Flow System Components.9 Complexity Thinking.9 Distributed Leadership. 10 Team Science. 11 Constraints and Barriers.11 Highlights of the Book.12 PARTI. Chapter 1. Introduction to TFS.13 Chapter 2. Customer First. 13 Chapter 3. The Flow
System.13 PART II. 14 Chapter 4. Systems and Complexity Theory.14 Chapter 5. Complexity. 14 Chapter 6. Systems Versus Complexity Thinking. 15 Partili.15 Chapter 7. A Word About Leadership. 15 Chapter 8. Team and Distributed Leadership.15 Chapter 9. Strategic, Instrumental, and Global Leadership. 16
Table of Contents Part IV. Chapter 10. Teams, Teamwork, and Taskwork. Chapter 11. Team Effectiveness. Chapter 12. Multiteam Systems: Scaling. . Part V. Chapter 13. Conclusion. What This Book Is About. Multiple Perspectives. Acknowledgments. What This Book Is Not About. References. 16 ,16 .16 16 17 ,17 .17 .18 18 .19 .19 *« CHAPTER 2: Customer First. The Purpose of an Organization. Never Skip on Quality. Its Part of the Culture. Why Change Is Needed Now. A Trust Issue. Summary. The Flow System: Customer Value.
References. 21 21 .22 CHAPTER 3: The Flow System. The Flow System. The Triple Helix of Flow. A System of Understanding. Not a Framework or a Taxonomy. A Brief Description of The Flow System. Complexity Thinking. Complexity Thinking. Complex Adaptive Systems. Cynefin Framework. . Sensemaking. . Weak Signal Detection. Network Analysis. Storytelling and Narratives. Empirical Process Control. Constraint Management. Prototypes. OODA Loop. Scrum: The Toyota Way. Distributed
Leadership. Psychological Safety. Active Listening. 29 .29 .30 ,32 33 .33 ,34 .34 .35 ,35 .35 .36 .36 .37 .37 .38 .38 .38 .39 .39 .39 .40 XXX ,23 24 ,26 .26 ,27 ,28
Table of Contents Leaders Intent. 40 Shared Mental Models. 40 Wardley Maps.41 Decision Making. 41 Bias Toward Action. 41 Collaboration.42 Coaching and Mentoring.42 Complex Facilitation. 42 Organizational Design. 42 Team Science.43 Teamwork Training. 43 Human-Centered Design.43 Team Design.43 Goal Identification.43 Situational Awareness.v. 44 Developing
Cognitions. 44 Influencing Conditions. 44 Team Learning.44 Team Effectiveness. 44 Red Teaming. . 45 Multiteam Systems.45 Conclusion. 45 References.47 PART II: Complexity Thinking. 51 CHAPTER 4: Systems and Complexity Theory. 53 Introduction. 53 Systems Theory and Complexity Theory. 54 Systems Theory. 54 Complexity Theory.56 References. . 60 CHAPTER 5:
Complexity.63 Complex Problems. 63 Addressing Complex Problems. 65 Complexity Science.66 Organizational Transformation. 67 Planned Versus Emergent Change.67 Sensemaking. 68 The Cynefin Framework.71 Random Boolean Networks. 71 The Cynefin Framework.72 Different Domains Require Different Tools and Methods.76 XXXI
Table of Contents Clear/Simple/Obvious Loop. 78 Complicated Loop.78 Complex Loop.79 Chaotic Loop.80 A Composite Model. 81 References. 83 CHAPTER 6: Systems Thinking Versus Complexity Thinking.85 Systems Thinking.85 Systems Thinking and Organizations. 86 Systems Thinking Laws of Organizational Systems.89 Weak Signals.90 Bounded Boundedness. 90 Anticomplexity Thinking. 91 Recent Examples of Systems Thinking Failures.91 General Motors.91 Boeing 737
Max.91 A Shift Toward Complexity Thinking. 92 Complexity Thinking. 92 The Steps to Complexity Thinking.96 Step 1. Characteristics of Complex Systems.97 Step 2. Complex Adaptive Systems. 97 CAS Characteristics. 99 Path Dependency. 99 System History. 100 Nonlinearity. 100 Emergence. 101 Irreducibility. 102 Adaptability. 103 Operation Between Order and Chaos.103 Self-Organization.104 Conclusion.105
References.106 PART III: Distributed Leadership.109 CHAPTER 7: A Word About Leadership. Ill Leadership Versus Manager.116 Leader Versus Leadership.117 Leadership Development Versus Leader Development. 118 The Team Emergence Leadership Development and Evaluation Model. 120 Leadership Capacities. 122 Leadership in Complexity.128 xxxii
Table of Contents Leadership Theory Trends.129 Traditional Leadership Theories. 129 Newer Leadership Theories. 129 Collective Leadership Theories. 129 Global Leadership Theories. 130 New Directions in Leadership Theory.130 Conclusion.131 References. 132 CHAPTER 8: Team and Distributed Leadership. 135 Blended and Hybrid Leadership Model.135 Team Leadership. 137 Team Leadership Variations. 138 Shared Leadership. 141 Advantages of Shared Leadership.142 Degree of Sharedness.143 Distributed Coordinated Versus Distributed Fragmented Models.143 Shared
Leadership. 144 A Few Models of Shared Leadership. 145 New Product Development Teams.145 Military Models and Team Coaching.148 Extreme Teaming and Functional Leadership. 148 Conclusion.150 References.151 CHAPTER 9: Strategic, Instrumental, and Global Leadership.155 Strategic Leadership.157 Components of Strategic Leadership.158 Integrated Strategic Leadership Theories. 160 Instrumental Leadership.160 Components of Instrumental Leadership. 161 Global Leadership. 163 GLOBE-CLT and Instrumental Leadership for CEOs.164 Conclusion. 167
References.168 PART IV: Team Science.171 CHAPTER 10: Teams, Teamwork, and Taskwork. 173 Team Science. 173 Teams.174 Why Teams. 177 Why Do We Need a Team?. 177 Team Size. 178 xxxiii
Table of Contents Team Transition Processes. 179 Transition Phase Processes.180 Action Phase Processes. 180 Interpersonal Processes. 181 Team Composition.182 Taskwork. 183 Teamwork. 186 The Dimensions of Teamwork. 187 Influencing Conditions.190 Context.190 Composition. 190 Culture v.190 Team Leadership and Culture.191 Conclusion.191 References. 193 CHAPTER 11: Team Effectiveness.197 Team
Effectiveness Frameworks.198 The IPO Framework. 199 Inputs.199 Processes .200 Outcomes.200 The IMOI Framework. 200 The IPEO Framework. 200 The IPOI Framework. 200 Team Transition Processes. 201 Temporal Dynamics and Team Effectiveness. 202 Team Effectiveness Formulae.205 Team Effectiveness Training. 207 Team Dimensions Training. 209 Simulation-Based training.210 Debriefing Activities. 211 TeamSTEPP Training. 211 Team Effectiveness
Training Summary. 212 Conclusion.213 References.214 CHAPTER 12: Multiteam Systems: Scaling. 217 Multiteam Systems . 217 Levels of Analysis. 218 Goal Hierarchies. 219 MTS Attributes.219 Leadership.220 Boundary Spanners. 221 xxxiv
Table of Contents Shared Leadership. 222 Hybrid Leadership Style. 223 Multiteam System Effectiveness.224 Using MTS to Solve Complex Problems. 227 Structuring a Multiteam System Around a Complex Problem. 229 Conclusion. 231 References. 232 PART V: Conclusion: Values and Attributes of The Flow System.233 CHAPTER 13: Conclusion and Resources. 235 Think Differently.235 A Transformation. 236 It’s Not Necessarily New, It Just Needs to be Done. 237 Key Takeaways from The Flow System.,. 241 Core Principles and Attributes of The Flow System. 242 The Flow System Attributes.242 Customer Value First Attributes. 242 Triple Helix of Flow
Attributes. 243 Complexity Thinking Attributes. 243 Distributed Leadership Attributes.244 Team Science Attributes.244 Summary Attribute. 247 References. 247 Index. 249 xxxv
THE FLOW SYSTEM. A holistic FLOW based approach to delivering Customer 1st Value. Built on a foundation of The Toyota Production System (TPS/LEAN) and the new Triple Helix of Flow creating the DNA of Organizations. The Flow System enables business growth through eliminating non-value-added activities, fostering an environment for innovation, enabling the rapid delivery of value, and shortening the time to market. The Flow System provides a re-imagined system for organizations to understand complex problems, embrace distributed leadership, and build high performing teams. The Triple Helix of Flow relates to the interconnected nature of three helixes. • Complexity Thinking Helix: A new form of thinking to aid the understanding of uncertainty and complex adaptive systems. • Distributed Leadership Helix: An emergent hybrid leadership model that is capable of making bold and disruptive moves across an industry. • Team Science Helix: A multidisciplinary field that studies all things related to teams and small groups In the workplace. The Triple Helix identifies the interactions between and among agents (people, machines, events.) that emerge into new patterns, networks, and knowledge to advance an organization’s ability to be more innovative, adaptive, resilient and agile when operating in complex environments. |
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| publisher | Aquiline Books |
| record_format | marc |
| spelling | Turner, John Verfasser aut The Flow System the evolution of agile and lean thinking in an age of complexity by John R. Turner, Nigel Thurlow, Brian Rivera Denton Aquiline Books [2020] xxxv, 257 Seiten Illustrationen txt rdacontent n rdamedia nc rdacarrier Agilität Management (DE-588)1123527725 gnd rswk-swf Agilität Management (DE-588)1123527725 s DE-604 Thurlow, Nigel Verfasser aut Rivera, Brian Verfasser aut Erscheint auch als Online-Ausgabe https://digital.library.unt.edu/ark:/67531/metadc1725755/ Verlag kostenfrei Volltext https://doi.org/10.12794/sps.flow-058-8 Resolving-System kostenfrei Volltext Digitalisierung UB Regensburg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=032609811&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis Digitalisierung UB Regensburg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=032609811&sequence=000003&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA Klappentext |
| spellingShingle | Turner, John Thurlow, Nigel Rivera, Brian The Flow System the evolution of agile and lean thinking in an age of complexity Agilität Management (DE-588)1123527725 gnd |
| subject_GND | (DE-588)1123527725 |
| title | The Flow System the evolution of agile and lean thinking in an age of complexity |
| title_auth | The Flow System the evolution of agile and lean thinking in an age of complexity |
| title_exact_search | The Flow System the evolution of agile and lean thinking in an age of complexity |
| title_exact_search_txtP | The Flow System the evolution of agile and lean thinking in an age of complexity |
| title_full | The Flow System the evolution of agile and lean thinking in an age of complexity by John R. Turner, Nigel Thurlow, Brian Rivera |
| title_fullStr | The Flow System the evolution of agile and lean thinking in an age of complexity by John R. Turner, Nigel Thurlow, Brian Rivera |
| title_full_unstemmed | The Flow System the evolution of agile and lean thinking in an age of complexity by John R. Turner, Nigel Thurlow, Brian Rivera |
| title_short | The Flow System |
| title_sort | the flow system the evolution of agile and lean thinking in an age of complexity |
| title_sub | the evolution of agile and lean thinking in an age of complexity |
| topic | Agilität Management (DE-588)1123527725 gnd |
| topic_facet | Agilität Management |
| url | https://digital.library.unt.edu/ark:/67531/metadc1725755/ https://doi.org/10.12794/sps.flow-058-8 http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=032609811&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=032609811&sequence=000003&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA |
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