The Routledge companion to international hospitality management:
Gespeichert in:
| Weitere Verfasser: | , , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
London
Routledge
[2021]
|
| Schriftenreihe: | Routledge Companions in Business, Management and Marketing
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | Hier auch später erschienene, unveränderte Nachdrucke |
| Beschreibung: | xxi, 431 Seiten Diagramme 26 cm |
| ISBN: | 9781138386372 9780367567613 |
Internformat
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Datensatz im Suchindex
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| adam_text | CONTENTS About the Editors List of Contributors Acknowledgments ix xi xxi 1 Introduction and Handbook Organization Marco A. Gardini, Michael C. Ottenbacher, and Markus Schlickert Part I Global Context of International Hospitality Management 7 1 Past and Present Research Streams in International Hospitality Management Naiqing Lin and Michael C. Ottenbacher 9 20 2 Past and Present Key Players in the Hospitality Industry Betsy Bender Stringam, Joselyn Goopio, Basak Denizci-Guillet, and Hjalte Brendum Mansa 3 The Role of Internationalization in Hospitality Management: Previous Trends and New Directions Markus Schuckert 4 Hospitality Industry Structures and Organization Betsy Bender Stringam, Joselyn Goopio, Basak Denizci-Guillet, and Hjalte Brondum Mansa 37 49
Contents Part II Culture and International Hospitality Management 65 5 Customer Experience in Hospitality and Tourism: A Cross-Cultural Perspective Raija Seppälä-Esser 67 6 Country Culture vs. Organizational Culture Steffen Raub and Stefano Borzillo 81 7 Intercultural Competencies and Cultural Standards in International Hospitality Ulrich Bauer 8 International Hospitality Development: Training to Enhance the Understanding of‘The Art of Hospitality’ Business Model Robert J. Harrington, Yimo Liu, Rhonda Hammond, Anders P.F. Herdenstam, and Byron Marlowe 93 106 117 9 Organization, Culture, and Leadership Steffen Raub and Stefano Borzillo Part HI Hospitality Paradigms and Business Models 131 10 Hospitality in Asia: The Dawn of a New Paradigm Kaye Chon and Markus Schuckert 133 11 Digital Transformation: The Blurring of Organizational Boundaries in Hotel Distribution Peter O’Connor 142 12 The Future of CSR in the Hospitality Industry: Next Stop, Global Responsibility? Henri Kuokkanen 152 13 Sustainability Without Limits: Strategic and Operational Innovations in the Hospitality Industry Willy Legrand, Elena Cavagnaro, Robert Schonrock Nielsen, and Nicolas Dubrocard 14 Hotel Asset Management: A Professional Approach and International Perspective Florian Aubke and Theodor Kubak vi 161 173
Contents 15 Globalization and the Lodging-Shared Economy Jeffery C. Kreeger 186 16 Integrated Resort and Casino Tourism: A Global Hospitality Trend but a Sure Win? Glenn McCartney 199 17 New Trends in Chinese Outbound Tourism: Consequences for the International Hospitality Industry Wolfgang Georg Arlt 211 Part IV Internationalization Strategies and Business Operations 217 18 The Role of Mergers and Acquisitions as Growth Strategies in the International Hospitality Industry Volkan Gene, Seray Gulertekin Gene, and Engin Aytekin 219 19 Hotel Firms: Who Internationalizes and How? Evidence from the Spanish Hotel Industry Oriol Anguera-Torrell 231 20 Brand Relevance and Relevance of Brands in the Global Hotel Industry: A Look at Research and Practice Marco A. Gardini 246 21 Brand Identity and Positioning in Selected Indian Chain Hotel Companies Saurabh Kumar Dixit and Abijith Abraham 260 22 The Development of Hotel Management Contracts in China Lianping Ren 23 International Human Resource Management in the Hospitality Industry Yoy Bergs and Xander Lub 24 Innovation Management in the International Hotel Industry Ige Pirn ar 25 Success Factors of SME Hotel Management Companies in China: A Revisit Arthur S.R. Wang vii 271 279 296 309
Contents PartV International Challenges and Perspectives: A Case Study Approach 323 26 Knowledge Replication and Adaptation in the International Growth of Hospitality Firms: The Case of Paulaner Desiderio J. Garcia-Almeida, Laura Schmidt, and Burkhard von Freyberg 325 27 The Special Role of‘Hospitableness’ for Customer Satisfaction in South Tyrol (Italy) Anja Marcher, Philipp Corradini, Harald Pechlaner, and Michael Volgger 338 28 Keys to Success: Connective Structures for Educational Innovations in the Hotel Industry Hartwig Bohne 353 29 Owner-Managers’ Interpretations of Digitalization in SME Management Processes: A Qualitative Study of the Hospitality Industry Robert Eller, Mike Peters, and Tatijana Pantovic 366 30 Sports Stadium Hospitality and Catering: A Global Perspective Thorsten Merkle and Philippa Golding 31 Hotel Market Analysis: The Case of Beijing, China Jichul Jang, Misun (Sunny) Kim and Hyunghwa Oh 379 392 32 A Regional Approach to Attracting and Retaining Employees: A Chance for Small and Medium-sized Hotels? Celine Chang and Katrin Eberhardt 401 Index 423 vɪii
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| adam_txt |
CONTENTS About the Editors List of Contributors Acknowledgments ix xi xxi 1 Introduction and Handbook Organization Marco A. Gardini, Michael C. Ottenbacher, and Markus Schlickert Part I Global Context of International Hospitality Management 7 1 Past and Present Research Streams in International Hospitality Management Naiqing Lin and Michael C. Ottenbacher 9 20 2 Past and Present Key Players in the Hospitality Industry Betsy Bender Stringam, Joselyn Goopio, Basak Denizci-Guillet, and Hjalte Brendum Mansa 3 The Role of Internationalization in Hospitality Management: Previous Trends and New Directions Markus Schuckert 4 Hospitality Industry Structures and Organization Betsy Bender Stringam, Joselyn Goopio, Basak Denizci-Guillet, and Hjalte Brondum Mansa 37 49
Contents Part II Culture and International Hospitality Management 65 5 Customer Experience in Hospitality and Tourism: A Cross-Cultural Perspective Raija Seppälä-Esser 67 6 Country Culture vs. Organizational Culture Steffen Raub and Stefano Borzillo 81 7 Intercultural Competencies and Cultural Standards in International Hospitality Ulrich Bauer 8 International Hospitality Development: Training to Enhance the Understanding of‘The Art of Hospitality’ Business Model Robert J. Harrington, Yimo Liu, Rhonda Hammond, Anders P.F. Herdenstam, and Byron Marlowe 93 106 117 9 Organization, Culture, and Leadership Steffen Raub and Stefano Borzillo Part HI Hospitality Paradigms and Business Models 131 10 Hospitality in Asia: The Dawn of a New Paradigm Kaye Chon and Markus Schuckert 133 11 Digital Transformation: The Blurring of Organizational Boundaries in Hotel Distribution Peter O’Connor 142 12 The Future of CSR in the Hospitality Industry: Next Stop, Global Responsibility? Henri Kuokkanen 152 13 Sustainability Without Limits: Strategic and Operational Innovations in the Hospitality Industry Willy Legrand, Elena Cavagnaro, Robert Schonrock Nielsen, and Nicolas Dubrocard 14 Hotel Asset Management: A Professional Approach and International Perspective Florian Aubke and Theodor Kubak vi 161 173
Contents 15 Globalization and the Lodging-Shared Economy Jeffery C. Kreeger 186 16 Integrated Resort and Casino Tourism: A Global Hospitality Trend but a Sure Win? Glenn McCartney 199 17 New Trends in Chinese Outbound Tourism: Consequences for the International Hospitality Industry Wolfgang Georg Arlt 211 Part IV Internationalization Strategies and Business Operations 217 18 The Role of Mergers and Acquisitions as Growth Strategies in the International Hospitality Industry Volkan Gene, Seray Gulertekin Gene, and Engin Aytekin 219 19 Hotel Firms: Who Internationalizes and How? Evidence from the Spanish Hotel Industry Oriol Anguera-Torrell 231 20 Brand Relevance and Relevance of Brands in the Global Hotel Industry: A Look at Research and Practice Marco A. Gardini 246 21 Brand Identity and Positioning in Selected Indian Chain Hotel Companies Saurabh Kumar Dixit and Abijith Abraham 260 22 The Development of Hotel Management Contracts in China Lianping Ren 23 International Human Resource Management in the Hospitality Industry Yoy Bergs and Xander Lub 24 Innovation Management in the International Hotel Industry Ige Pirn ar 25 Success Factors of SME Hotel Management Companies in China: A Revisit Arthur S.R. Wang vii 271 279 296 309
Contents PartV International Challenges and Perspectives: A Case Study Approach 323 26 Knowledge Replication and Adaptation in the International Growth of Hospitality Firms: The Case of Paulaner Desiderio J. Garcia-Almeida, Laura Schmidt, and Burkhard von Freyberg 325 27 The Special Role of‘Hospitableness’ for Customer Satisfaction in South Tyrol (Italy) Anja Marcher, Philipp Corradini, Harald Pechlaner, and Michael Volgger 338 28 Keys to Success: Connective Structures for Educational Innovations in the Hotel Industry Hartwig Bohne 353 29 Owner-Managers’ Interpretations of Digitalization in SME Management Processes: A Qualitative Study of the Hospitality Industry Robert Eller, Mike Peters, and Tatijana Pantovic 366 30 Sports Stadium Hospitality and Catering: A Global Perspective Thorsten Merkle and Philippa Golding 31 Hotel Market Analysis: The Case of Beijing, China Jichul Jang, Misun (Sunny) Kim and Hyunghwa Oh 379 392 32 A Regional Approach to Attracting and Retaining Employees: A Chance for Small and Medium-sized Hotels? Celine Chang and Katrin Eberhardt 401 Index 423 vɪii |
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| illustrated | Not Illustrated |
| index_date | 2024-07-03T16:00:02Z |
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| isbn | 9781138386372 9780367567613 |
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| spelling | The Routledge companion to international hospitality management edited by Marco A. Gardini, Michael C. Ottenbacher and Markus Schuckert Companion to international hospitality management London Routledge [2021] xxi, 431 Seiten Diagramme 26 cm txt rdacontent n rdamedia nc rdacarrier Routledge Companions in Business, Management and Marketing Hier auch später erschienene, unveränderte Nachdrucke Hotelgewerbe (DE-588)4072636-8 gnd rswk-swf Hotelgewerbe (DE-588)4072636-8 s DE-604 Gardini, Marco A. 1964- (DE-588)114826277 edt Ottenbacher, Michael 1967- (DE-588)1127614118 edt Schuckert, Markus (DE-588)1251078354 edt Erscheint auch als Online-Ausgabe 978-0-42942683-4 Digitalisierung UB Passau - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=032430918&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
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| title | The Routledge companion to international hospitality management |
| title_alt | Companion to international hospitality management |
| title_auth | The Routledge companion to international hospitality management |
| title_exact_search | The Routledge companion to international hospitality management |
| title_exact_search_txtP | The Routledge companion to international hospitality management |
| title_full | The Routledge companion to international hospitality management edited by Marco A. Gardini, Michael C. Ottenbacher and Markus Schuckert |
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| title_full_unstemmed | The Routledge companion to international hospitality management edited by Marco A. Gardini, Michael C. Ottenbacher and Markus Schuckert |
| title_short | The Routledge companion to international hospitality management |
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