Disability and Shopping: Customers, Markets and the State
Disability and Shopping:Customers, Markets and the Stateprovides an examination of the diverse experiences and perspectives of disabled customers, industry and civil society. It discusses how the interaction between the three stakeholders should be shaped at aiming to decrease inequality and margina...
Gespeichert in:
1. Verfasser: | |
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Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
Abingdon, Oxon
Routledge
2019
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Schriftenreihe: | Routledge advances in disability studies
Routledge advances in disability studies |
Schlagworte: | |
Online-Zugang: | Volltext |
Zusammenfassung: | Disability and Shopping:Customers, Markets and the Stateprovides an examination of the diverse experiences and perspectives of disabled customers, industry and civil society. It discusses how the interaction between the three stakeholders should be shaped at aiming to decrease inequality and marginalisation. Shopping is a part of everyday modern life and yet businesses struggle to adequately meet the needs of 80 million disabled customers in the European Union single market. While there has been extensive research into how individuals engage in customer roles and experience, and how businesses and policies both shape and respond to these, little is known of the same dynamics and practices regarding people with impairments. This book addresses this need by revealing the perspectives, interactions and experiences of disabled customers and their interaction with policy and business. It will be required reading for all scholars and students of disability studies, sociology, marketing and customer relations |
Beschreibung: | 1 online resource |
ISBN: | 9781315101750 1315101750 9781351590006 1351590006 9781351589994 1351589997 9781351590013 1351590014 |
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dewey-ones | 381 - Commerce (Trade) |
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dewey-search | 381/.1087094 |
dewey-sort | 3381 71087094 |
dewey-tens | 380 - Commerce, communications, transportation |
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format | Electronic eBook |
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isbn | 9781315101750 1315101750 9781351590006 1351590006 9781351589994 1351589997 9781351590013 1351590014 |
language | English |
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series2 | Routledge advances in disability studies |
spelling | Eskyte, Ieva Verfasser aut Disability and Shopping Customers, Markets and the State Ieva Eskytė Abingdon, Oxon Routledge 2019 1 online resource txt rdacontent c rdamedia cr rdacarrier Routledge advances in disability studies Disability and Shopping:Customers, Markets and the Stateprovides an examination of the diverse experiences and perspectives of disabled customers, industry and civil society. It discusses how the interaction between the three stakeholders should be shaped at aiming to decrease inequality and marginalisation. Shopping is a part of everyday modern life and yet businesses struggle to adequately meet the needs of 80 million disabled customers in the European Union single market. While there has been extensive research into how individuals engage in customer roles and experience, and how businesses and policies both shape and respond to these, little is known of the same dynamics and practices regarding people with impairments. This book addresses this need by revealing the perspectives, interactions and experiences of disabled customers and their interaction with policy and business. It will be required reading for all scholars and students of disability studies, sociology, marketing and customer relations People with disabilities / European Union countries People with disabilities / Services for Stores, Retail / Barrier-free design Shopping / European Union countries https://www.taylorfrancis.com/books/9781315101750 Verlag URL des Erstveroeffentlichers Volltext |
spellingShingle | Eskyte, Ieva Disability and Shopping Customers, Markets and the State People with disabilities / European Union countries People with disabilities / Services for Stores, Retail / Barrier-free design Shopping / European Union countries |
title | Disability and Shopping Customers, Markets and the State |
title_auth | Disability and Shopping Customers, Markets and the State |
title_exact_search | Disability and Shopping Customers, Markets and the State |
title_exact_search_txtP | Disability and Shopping Customers, Markets and the State |
title_full | Disability and Shopping Customers, Markets and the State Ieva Eskytė |
title_fullStr | Disability and Shopping Customers, Markets and the State Ieva Eskytė |
title_full_unstemmed | Disability and Shopping Customers, Markets and the State Ieva Eskytė |
title_short | Disability and Shopping |
title_sort | disability and shopping customers markets and the state |
title_sub | Customers, Markets and the State |
topic | People with disabilities / European Union countries People with disabilities / Services for Stores, Retail / Barrier-free design Shopping / European Union countries |
topic_facet | People with disabilities / European Union countries People with disabilities / Services for Stores, Retail / Barrier-free design Shopping / European Union countries |
url | https://www.taylorfrancis.com/books/9781315101750 |
work_keys_str_mv | AT eskyteieva disabilityandshoppingcustomersmarketsandthestate |