Good services: how to design services that work
Gespeichert in:
1. Verfasser: | |
---|---|
Format: | Buch |
Sprache: | English |
Veröffentlicht: |
Amsterdam
BIS Publishers
2020
|
Schlagworte: | |
Beschreibung: | Hier auch später erschienene, unveränderte Nachdrucke |
Beschreibung: | 222 Seiten |
ISBN: | 9789063695439 9063695438 |
Internformat
MARC
LEADER | 00000nam a2200000 c 4500 | ||
---|---|---|---|
001 | BV046989044 | ||
003 | DE-604 | ||
005 | 20230308 | ||
007 | t | ||
008 | 201110s2020 ne |||| 00||| eng d | ||
016 | 7 | |a 1184609691 |2 DE-101 | |
020 | |a 9789063695439 |c : EUR 17.99 (DE) (freier Preis), EUR 17.99 (AT) (freier Preis) |9 978-90-6369-543-9 | ||
020 | |a 9063695438 |9 90-6369-543-8 | ||
024 | 3 | |a 9789063695439 | |
035 | |a (OCoLC)1099690463 | ||
035 | |a (DE-599)DNB1184609691 | ||
040 | |a DE-604 |b ger |e rda | ||
041 | 0 | |a eng | |
044 | |a ne |c XA-NL | ||
049 | |a DE-20 |a DE-525 |a DE-M347 | ||
084 | |a QP 620 |0 (DE-625)141911: |2 rvk | ||
084 | |a 650 |2 sdnb | ||
100 | 1 | |a Downe, Lou |e Verfasser |0 (DE-588)1221303317 |4 aut | |
245 | 1 | 0 | |a Good services |b how to design services that work |c Lou Downe |
264 | 1 | |a Amsterdam |b BIS Publishers |c 2020 | |
300 | |a 222 Seiten | ||
336 | |b txt |2 rdacontent | ||
337 | |b n |2 rdamedia | ||
338 | |b nc |2 rdacarrier | ||
500 | |a Hier auch später erschienene, unveränderte Nachdrucke | ||
650 | 0 | 7 | |a Kundenorientierung |0 (DE-588)4316837-1 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Dienstleistung |0 (DE-588)4012178-1 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Qualitätsmanagement |0 (DE-588)4219057-5 |2 gnd |9 rswk-swf |
653 | |a Dienstleistung | ||
653 | |a Entscheidungsfindung | ||
653 | |a Kommunikation | ||
653 | |a Service | ||
653 | |a Unternehmensführung | ||
689 | 0 | 0 | |a Dienstleistung |0 (DE-588)4012178-1 |D s |
689 | 0 | 1 | |a Kundenorientierung |0 (DE-588)4316837-1 |D s |
689 | 0 | 2 | |a Qualitätsmanagement |0 (DE-588)4219057-5 |D s |
689 | 0 | |5 DE-604 | |
710 | 2 | |a BIS Publishers |0 (DE-588)1065360037 |4 pbl | |
710 | 2 | |a John Calmann and King Ltd (London) |0 (DE-588)2131921-2 |4 pbl | |
999 | |a oai:aleph.bib-bvb.de:BVB01-032396929 |
Datensatz im Suchindex
_version_ | 1804181929555132416 |
---|---|
adam_txt | |
any_adam_object | |
any_adam_object_boolean | |
author | Downe, Lou |
author_GND | (DE-588)1221303317 |
author_facet | Downe, Lou |
author_role | aut |
author_sort | Downe, Lou |
author_variant | l d ld |
building | Verbundindex |
bvnumber | BV046989044 |
classification_rvk | QP 620 |
ctrlnum | (OCoLC)1099690463 (DE-599)DNB1184609691 |
discipline | Wirtschaftswissenschaften |
discipline_str_mv | Wirtschaftswissenschaften |
format | Book |
fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>01762nam a2200505 c 4500</leader><controlfield tag="001">BV046989044</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20230308 </controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">201110s2020 ne |||| 00||| eng d</controlfield><datafield tag="016" ind1="7" ind2=" "><subfield code="a">1184609691</subfield><subfield code="2">DE-101</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9789063695439</subfield><subfield code="c">: EUR 17.99 (DE) (freier Preis), EUR 17.99 (AT) (freier Preis)</subfield><subfield code="9">978-90-6369-543-9</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9063695438</subfield><subfield code="9">90-6369-543-8</subfield></datafield><datafield tag="024" ind1="3" ind2=" "><subfield code="a">9789063695439</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)1099690463</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)DNB1184609691</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rda</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="044" ind1=" " ind2=" "><subfield code="a">ne</subfield><subfield code="c">XA-NL</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-20</subfield><subfield code="a">DE-525</subfield><subfield code="a">DE-M347</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 620</subfield><subfield code="0">(DE-625)141911:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">650</subfield><subfield code="2">sdnb</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Downe, Lou</subfield><subfield code="e">Verfasser</subfield><subfield code="0">(DE-588)1221303317</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Good services</subfield><subfield code="b">how to design services that work</subfield><subfield code="c">Lou Downe</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Amsterdam</subfield><subfield code="b">BIS Publishers</subfield><subfield code="c">2020</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">222 Seiten</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Hier auch später erschienene, unveränderte Nachdrucke</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Kundenorientierung</subfield><subfield code="0">(DE-588)4316837-1</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Dienstleistung</subfield><subfield code="0">(DE-588)4012178-1</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Qualitätsmanagement</subfield><subfield code="0">(DE-588)4219057-5</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Dienstleistung</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Entscheidungsfindung</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Kommunikation</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Service</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">Unternehmensführung</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Dienstleistung</subfield><subfield code="0">(DE-588)4012178-1</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Kundenorientierung</subfield><subfield code="0">(DE-588)4316837-1</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="2"><subfield code="a">Qualitätsmanagement</subfield><subfield code="0">(DE-588)4219057-5</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="710" ind1="2" ind2=" "><subfield code="a">BIS Publishers</subfield><subfield code="0">(DE-588)1065360037</subfield><subfield code="4">pbl</subfield></datafield><datafield tag="710" ind1="2" ind2=" "><subfield code="a">John Calmann and King Ltd (London)</subfield><subfield code="0">(DE-588)2131921-2</subfield><subfield code="4">pbl</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-032396929</subfield></datafield></record></collection> |
id | DE-604.BV046989044 |
illustrated | Not Illustrated |
index_date | 2024-07-03T15:52:49Z |
indexdate | 2024-07-10T08:59:28Z |
institution | BVB |
institution_GND | (DE-588)1065360037 (DE-588)2131921-2 |
isbn | 9789063695439 9063695438 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-032396929 |
oclc_num | 1099690463 |
open_access_boolean | |
owner | DE-20 DE-525 DE-M347 |
owner_facet | DE-20 DE-525 DE-M347 |
physical | 222 Seiten |
publishDate | 2020 |
publishDateSearch | 2020 |
publishDateSort | 2020 |
publisher | BIS Publishers |
record_format | marc |
spelling | Downe, Lou Verfasser (DE-588)1221303317 aut Good services how to design services that work Lou Downe Amsterdam BIS Publishers 2020 222 Seiten txt rdacontent n rdamedia nc rdacarrier Hier auch später erschienene, unveränderte Nachdrucke Kundenorientierung (DE-588)4316837-1 gnd rswk-swf Dienstleistung (DE-588)4012178-1 gnd rswk-swf Qualitätsmanagement (DE-588)4219057-5 gnd rswk-swf Dienstleistung Entscheidungsfindung Kommunikation Service Unternehmensführung Dienstleistung (DE-588)4012178-1 s Kundenorientierung (DE-588)4316837-1 s Qualitätsmanagement (DE-588)4219057-5 s DE-604 BIS Publishers (DE-588)1065360037 pbl John Calmann and King Ltd (London) (DE-588)2131921-2 pbl |
spellingShingle | Downe, Lou Good services how to design services that work Kundenorientierung (DE-588)4316837-1 gnd Dienstleistung (DE-588)4012178-1 gnd Qualitätsmanagement (DE-588)4219057-5 gnd |
subject_GND | (DE-588)4316837-1 (DE-588)4012178-1 (DE-588)4219057-5 |
title | Good services how to design services that work |
title_auth | Good services how to design services that work |
title_exact_search | Good services how to design services that work |
title_exact_search_txtP | Good services how to design services that work |
title_full | Good services how to design services that work Lou Downe |
title_fullStr | Good services how to design services that work Lou Downe |
title_full_unstemmed | Good services how to design services that work Lou Downe |
title_short | Good services |
title_sort | good services how to design services that work |
title_sub | how to design services that work |
topic | Kundenorientierung (DE-588)4316837-1 gnd Dienstleistung (DE-588)4012178-1 gnd Qualitätsmanagement (DE-588)4219057-5 gnd |
topic_facet | Kundenorientierung Dienstleistung Qualitätsmanagement |
work_keys_str_mv | AT downelou goodserviceshowtodesignservicesthatwork AT bispublishers goodserviceshowtodesignservicesthatwork AT johncalmannandkingltdlondon goodserviceshowtodesignservicesthatwork |