Cases on research support services in academic libraries:
"This book explores cases on research support services in academic libraries"--
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Format: | Buch |
Sprache: | English |
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Hershey, PA, USA
IGI Global
[2021]
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Schriftenreihe: | Advances in library and information science (ALIS) book series
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Online-Zugang: | Inhaltsverzeichnis |
Zusammenfassung: | "This book explores cases on research support services in academic libraries"-- |
Beschreibung: | xxvi, 344 Seiten Illustrationen, Diagramme |
ISBN: | 9781799855965 9781799845461 |
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adam_text | Table of Contents Foreword.....................................................................................................................................................xv Preface..................................................................................................................................................... xviii Acknowledgment.................................................................................................................................... xxvi Section 1 Europe Chapter 1 From Project to Customized Service: Research Support at the University of Groningen Library........ 1 Shaghayegh Abdolahzadeh, University of Groningen, The Netherlands Peter G. Braun, University Medical Center Groningen, University of Groningen, The Netherlands Christina Elsenga, University of Groningen, The Netherlands Marijke Folgering-van der Vliet, University of Groningen, The Netherlands Babette Knauer, University of Groningen, The Netherlands Ane W. van der Leij, University of Groningen, The Netherlands Fareeba Sheedfar, University of Groningen, The Netherlands Giulia Trentacosti, University of Groningen, The Netherlands Kathryn O. Weber-Boer, University of Groningen, The Netherlands Chapter 2 “The Future Depends on What You Do Today”: The Library as a Leader in Open Science...............25 Paul Ayris, University College London, UK Chapter 3 Research Data Management Support at Kaunas University of Technology..........................................52 Ieva Cesevičiūtė, Kaunas University of Technology, Lithuania Gintarė Tautkevičienė, Kaunas University of
Technology, Lithuania
Chapter 4 Library Research Support Services: The Universitat Politècnica de Catalunya - BarcelonaTech Case............................................................................................................................................................ 72 Miquel Codina-Vila, Universitat Politècnica de Catalunya, Spain Ruth Iñigo, Universitat Politècnica de Catalunya, Spain Anna Rovira-Fernàndez, Universitat Politècnica de Catalunya, Spain Marta Serrat-Brustenga, Universitat Politècnica de Catalunya, Spain Chapter 5 Gap in the Wall: A Writing Center, Offering Complex Research Support........................................... 99 Monika Fischer, Library ofCorvinus University Budapest, Hungary Tamás Halm, Library ofCorvinus University Budapest, Hungary Tibor Koltay, Eszterházy Károly University, Hungary Chapter 6 Research Support at University of Porto Libraries............................................................................... 121 Augusto Ribeiro, University of Porto, Portugal Luis Miguel Costa, Faculty of Engineering, University of Porto, Portugal Palmira Fernandes Seixas, Faculty of Engineering, University of Porto, Portugal Chapter 7 Teaching Digital Competence and Scholarly Communication: Ten Years Moving Researchers to Digital Scholarship at Pablo de Olavide University.............................................................................. 142 Angel M. Delgado-Vázquez, Universidad Pablo de Olavide, Spain Section 2 America Chapter 8 Academic Library Supporting Research: The Case of Universidade Federal do Paraná Law
Library.....................................................................................................................................................167 Paula Carina de Araújo, Universidade Federal do Paraná, Brazil Universidade do Estado de Santa Catarina, Brazil Karolayne Costa Rodrigues de Lima, Universidade Federal do Paraná, Brazil Chapter 9 Becoming Trusted Research Partners Through InfoExpress at The University of Toronto: (Re) Connecting Researchers to the Library..................................................................................................187 Manda Vrkljan, University of St. Michael’s College, The University of Toronto, Canada Adrienne Findley-Jones, University of Trinity College, The University of Toronto, Canada
Section З Asia Chapter 10 Researcher Unbound and National University of Singapore (NUS) Libraries’ Evolving Role in Supporting University Research: Going Beyond Service..................................................................... 216 Fang Chiong (Patrick) Pu, National University of Singapore, Singapore Su Yian Kho, National University of Singapore, Singapore Ke Khoon Lov/, National University of Singapore, Singapore Amy Chou, National University of Singapore, Singapore Chapter 11 Cases on Research Support Services in Academic Libraries: Peking University Library..................247 Yong Tang, Peking University, China Chunhong Zhang, Peking University, China Section 4 Oceania Chapter 12 Reinventing Library Research Support Services at Griffith University............................................... 267 Belinda Weaver, Griffith University, Australia Joanna Richardson, Griffith University, Australia Chapter 13 Beyond the Crossroads: Transforming Research Support Services at Te Herenga Waka Library.... 290 Trish Wilson, Te Herenga Waka, Victoria University of Wellington, New Zealand Aubrey Kirkpatrick, Te Herenga Waka, Victoria University of Wellington, New Zealand Katy Miller, Te Herenga Waka, Victoria University of Wellington, New Zealand Marcus R. Harvey, Te Herenga Waka, Victoria University of Wellington, New Zealand Compilation of References.................................................................................................................... 312 About the
Contributors......................................................................................................................... 334 Index..........................................................................................................................................................342
Detailed Table of Contents Foreword..........................................................................................................................................................xv Preface.......................................................................................................................................................... xviii Acknowledgment........................................................................................................................................ xxvi Section 1 Europe Chapter 1 From Project to Customized Service: Research Support at the University of Groningen Library.........1 Shaghayegh Abdolahzadeh, University of Groningen, The Netherlands Peter G. Braun, University Medical Center Groningen, University of Groningen, The Netherlands Christina Elsenga, University of Groningen, The Netherlands Marijke Folgering-van der Vliet, University of Groningen, The Netherlands Babette Knauer, University of Groningen, The Netherlands Ane W. van der Leij, University of Groningen, The Netherlands Fareeba Sheedfar, University of Groningen, The Netherlands Giulia Trentacosti, University of Groningen, The Netherlands Kathryn O. Weber-Boer, University of Groningen, The Netherlands The academic landscape of the Netherlands has been influenced in recent years by new governmental policies regarding open access and open science, national and European legal guidelines, developments in ICT, and changes in how researchers are assessed. The University of Groningen Library (UB) has seized the opportunity in these developments, providing
research support in the domains of registration and archiving of research output, open access publishing, research data management, and research analytics. Increased efficiency in traditional library procedures and the introduction of project-based funding have provided staff capacity for these developments. Full-service customization, to meet the needs of researchers and alleviate their time and work pressure, lies at the heart of the UB’s research support.
Chapter 2 “The Future Depends on What You Do Today”: The Library as a Leader in Open Science............... 25 PaulAyris, University College London, UK UCL (University College London) strongly supports the implementation of Open Science policies and practices. The library has taken the lead in the university across all eight areas of Open Science: the Future of Scholarly Communication, the EOSC, FAIR data, Skills, Research Integrity, Rewards, Altmetrics, and Citizen Science. UCL has modified these themes slightly to better fit its academic requirements, developing ambitious programmes and services to support the change of culture which is required. From the future of scholarly publishing, with the formation of UCL Press as the UK’s first fully open access university press, to research data management, rewards, research integrity and next-generation metrics, UCL has become a leader in Open Science. This chapter analyses the success of UCL to date, describes the challenges, shows the benefits, and indicates what future steps are being planned to deliver a culture where Open Science is the default, thus delivering on the prophecy of Mahatma Ghandi, one of UCL’s most illustrious alumni, ‘The future depends on what you do today’. Chapter 3 Research Data Management Support at Kaunas University of Technology............................................52 leva Cesevičiūtė, Kaunas University of Technology, Lithuania Gintarė Tautkevičienė, Kaunas University of Technology, Lithuania Kaunas University of Technology is one of the largest technical universities in the Baltic region. The
university staff has been involved in different Open Access- and Open Science-related activities for more than a decade. Different initiatives have been implemented: stand-alone and series of training and awareness-raising events, promotion of Open Access and Open Science ideas so that institutions develop their Open Access policies and make their repositories compliant with larger research infrastructures. Within the institution, the initiatives of Open Science are implemented as a result of joint effort of the library, the departments of research, studies, and doctoral school. The current tasks involve revising the institutional Open Access guidelines and facilitating the implementation of data management plans in doctoral studies. In this chapter, the aim is to provide an overview of the efforts highlighting the successes and failures on the way to best practice in research data management support both institutionally and on the national level. Chapter 4 Library Research Support Services: The Universitat Politècnica de Catalunya - BarcelonaTech Case.................................................................................................................................................................... 72 Miquel Codina-Vüa, Universitat Politècnica de Catalunya, Spain Ruth Iñigo, Universitat Politècnica de Catalunya, Spain Anna Rovira-Fernàndez, Universitat Politècnica de Catalunya, Spain Marta Serrat-Brustenga, Universitat Politècnica de Catalunya, Spain This chapter addresses library research services at the Universitat Politècnica de Catalunya ■ BarcelonaTech
(UPC), an institution engaged with science and technology that clearly emerges as a research university. Due to the attributes of the UPC, its library, publications, and archives services differ from traditional libraries and have been transformed over its lifetime to offer services to researchers that fit their current and future needs. Librarians are actively seeking personalized solutions to meet researchers’ needs. The Research Service Charter of the UPC libraries includes a range of assets related to UPC researchers as producers of new scientific output and as primary agents of its dissemination.
Chapter 5 Gap in the Wall: A Writing Center, Offering Complex Research Support............................................. 99 Monika Fischer, Library of Corvinus University Budapest, Hungary Tamás Halm, Library of Corvinus University Budapest, Hungary Tibor Koltay, Eszterházy Károly University, Hungary The Writing Center is the newest, innovative service, established as a project-based initiative within the organization of the Library of Corvinus University Budapest. The present and future goals of the Writing Center require a wide spectrum of services if wanting to cater for the needs of doctoral students and faculty members. This includes traditional and novel tasks, such as fostering publication activities, combating information overload, being familiar with abstract writing, and Open Access offered to experienced and to early career researchers. The goal in this chapter is to demonstrate how the !earning and research support activities of a library, comprising curricular and extra-curricular courses, trainings, and consultations can be integrated into the knowledge structures of the university as a whole. The authors place special emphasis on the role of group-based and individual mentoring throughout a university career, spanning from student to researcher, and on the development of transversal skills through the training programs of the Writing Center. Chapter 6 Research Support at University of Porto Libraries.................................................................................. 121 Augusto Ribeiro, University of Porto, Portugal Luis Miguel Costa,
Faculty of Engineering, University of Porto, Portugal Palmira Fernandes Seixas, Faculty of Engineering, University of Porto, Portugal This case study describes the research support services provided by the libraries of the University of Porto (U.Porto). The university is composed of 14 teaching units (each with its faculty library), and each faculty has a wide range of research units. U.Porto has a high research activity, which compels libraries to keep pace with the evolving researcher needs, adapting and creating new services that respond to those requirements. From a global perspective, the overall mission of these libraries is to ensure and promote access to information resources made available by U.Porto to the academic and scientific community, both in physical and electronic supports. More specifically, this case will detail the services already provided in the context of research support, ranging from specialized training sessions in scientific publishing, reference management software, or search in bibliographic databases to the creation of thematic guides, support on the publication of scientific journals from within the university, and bibliometric studies. Chapter 7 Teaching Digital Competence and Scholarly Communication: Ten Years Moving Researchers to Digital Scholarship at Pablo de Olavide University................................................................................. 142 Angel M. Delgado-Vázquez, Universidad Pablo de Olavide, Spain The objective of the Research Support Services of the Universidad Pablo de Olavide Learning and Research Resource
Center is to contribute to the improvement of the research processes as well as to maximize the results obtained and their evaluation. To this end, it offers bibliographic information and reference services, advice on the processes of publication, and evaluation, both individual and collective; standardization and digital academic identity; and, of course, training in all these areas within the
context of the intensive use of digital media. For some years now, the LRRC’s training of researchers has focused on the use of digital media as a part of the research process and has also integrated into the research staff training plan of the university that manages the corresponding service with which the LRRC collaborates very actively. Section 2 America Chapter 8 Academic Library Supporting Research: The Case of Universidade Federal do Paraná Law Library.......................................................................................................................................................167 Paula Carina de Araújo, Universidade Federal do Paraná, Brazil Universidade do Estado de Santa Catarina, Brazil Karolayne Costa Rodrigues de Lima, Universidade Federal do Paraná, Brazil The purpose of this chapter is to examine how the provision of research support services by the Law Library at Universidade Federal do Paraná (UFPR) in Brazil contributes to achieve the university research goals. The chapter develops a case study taking a qualitative, exploratory, and descriptive approach. The UFPR Law Library provides research support services such as classes on research support, bibliographic research support, orientation on research tools. Those research support services are not part of a formal and strategic program. It is recognized that the existence of a data repository, the UFPR Scientific Database, is an opportunity to provide scientific research data management support services at UFPR libraries. The chapter concludes that the existing research support
services have an impact on research at UFPR Law School. However, there is an opportunity to create other services that will meet the user’s expectations, considering the new research trends at the university. Chapter 9 Becoming Trusted Research Partners Through InfoExpress at The University of Toronto: (Re) Connecting Researchers to the Library................................................................................................... 187 Manda Vrkljan, University of St. Michael’s College, The University of Toronto, Canada Adrienne Findley-Jones, University of Trinity College, The University of Toronto, Canada This case study discusses the importance of building initial trust in the relationship between researcher and academic library. Primary coverage serves the experience of two small humanities-based colleges serving approximately 125 faculty members within a larger university campus by providing the personal document delivery service of InfoExpress. The trust built through this initial research support service creates avenues for further support from the library and the wider university library system. As every relationship has challenges, the ones occurring here are opportunities to improve the relationship in favour of the researcher and library. If the researcher is unaware of what support the library provides, establishing a personal relationship will immediately provide productive research time and create an opportunity for future support through additional personalized services. The researcher, their research, and their library benefit by this trusted
partnership.
Section З Asia Chapter 10 Researcher Unbound and National University of Singapore (NUS) Libraries’ Evolving Role in Supporting University Research: Going Beyond Service.................................................................... 216 Fang Chiong (Patrick) Pu, National University of Singapore, Singapore Su Yian Kho, National University of Singapore, Singapore Ke Khoon Low, National University of Singapore, Singapore Amy Chou, National University of Singapore, Singapore As a discipline-neutral entity, knowledge exchange, and nexus of the university, the National University of Singapore (NUS) Libraries is the ideal conduit for bringing together faculties and departments to facilitate cross-disciplinary education and research. This case study gives a detailed walkthrough on the creation and design of the Research Skills Framework (RSF), which forms the backbone for all information literacy programmes (ILPs), specifically the flagship Researcher Unbound (RU) programme and RU Symposium, and shares challenges faced and future improvement plans. The exploration, design, and continual improvement of the programme ensured that NUS Libraries provides relevant and timely research support and enhances the digital information literacy skills of the NUS community. This programme continues to be a work in progress drawn from participants’ feedback, attendance, experience, and insights from seven semestral runs and cumulative total of 172 workshop sessions. Chapter 11 Cases on Research Support Services in Academic Libraries: Peking University Library..................247 Yong Tang,
Peking University, China Chunhong Zhang, Peking University, China Peking University Library (the Library) conducts organizational restructuring in 2019, and the Collaborative Service Center (CCS) is designated as the provider of research support services, which is operated in interaction with the talent training system and the process of comprehensive reform. A string of innovations in research support services are implemented by CCS’s two teams in an overall manner. This chapter introduces status of research support services in China and the Library’s practices in research support services. This chapter introduces the new framework of the research support services from four aspects—service object, service provider, service content, and service strategy—and outlines its plans and visions for further efforts in this regard. Section 4 Oceania Chapter 12 Reinventing Library Research Support Services at Griffith University...............................................267 Belinda Weaver, Griffith University, Australia Joanna Richardson, Griffith University, Australia Griffith University provides advice and services to researchers around research grants, ethics and integrity, research performance, and publications and outputs. A broad-based researcher education and development program helps inform and upskill researchers and research students. From 2019, Griffith
University Library has developed new services to support data-driven, data-intensive research and assist researchers through the entire research lifecycle. This chapter describes the staffing structure and the ideas underpinning a new service catalogue based around key areas, such as data management, open scholarship, and data wrangling. Methods to achieve this included a collaborati vely developed knowledge base, the development of new workshops, mapping of research environments and referral pathways, and developing support for researchers for whom there is no established tool for the kinds of research they want to do. A push to establish the library as a vital and valued partner in research projects was a key driver for change. Chapter 13 Beyond the Crossroads: Transforming Research Support Services at Te Herenga Waka Library.... 290 Trish Wilson, Te Herenga Waka, Victoria University of Wellington, New Zealand Aubrey Kirkpatrick, Te Herenga Waka, Victoria University of Wellington, New Zealand Katy Miller, Te Herenga Waka, Victoria University of Wellington, New Zealand Marcus R. Harvey, Te Herenga Waka, Victoria University of Wellington, New Zealand The key strategic goal for research at Te Herenga Waka - Victoria University of Wellington is to create a culture of ambitious research for transformative impact. To support this goal, a library restructure and investment in library teams supporting research has enabled a detailed understanding of the university’s research output and how to increase its visibility. New working relationships and clearly defined research
initiatives have demonstrated the diverse value of the library. New services and tools are outlined that help create value for schools, academics, and postgraduates; benchmark university performance; develop tailored services; enhance research profiles; and foster collaboration. Challenges and opportunities remain, including developing a university policy to support open access (OA) research and a new OA research repository to aid the promotion of, and access to, university research. The library continues to change perceptions of its services and works collaboratively to enhance individual and university research reputations. Compilation of References....................................................................................................................312 About the Contributors.........................................................................................................................334 Index 342
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adam_txt |
Table of Contents Foreword.xv Preface. xviii Acknowledgment. xxvi Section 1 Europe Chapter 1 From Project to Customized Service: Research Support at the University of Groningen Library. 1 Shaghayegh Abdolahzadeh, University of Groningen, The Netherlands Peter G. Braun, University Medical Center Groningen, University of Groningen, The Netherlands Christina Elsenga, University of Groningen, The Netherlands Marijke Folgering-van der Vliet, University of Groningen, The Netherlands Babette Knauer, University of Groningen, The Netherlands Ane W. van der Leij, University of Groningen, The Netherlands Fareeba Sheedfar, University of Groningen, The Netherlands Giulia Trentacosti, University of Groningen, The Netherlands Kathryn O. Weber-Boer, University of Groningen, The Netherlands Chapter 2 “The Future Depends on What You Do Today”: The Library as a Leader in Open Science.25 Paul Ayris, University College London, UK Chapter 3 Research Data Management Support at Kaunas University of Technology.52 Ieva Cesevičiūtė, Kaunas University of Technology, Lithuania Gintarė Tautkevičienė, Kaunas University of
Technology, Lithuania
Chapter 4 Library Research Support Services: The Universitat Politècnica de Catalunya - BarcelonaTech Case. 72 Miquel Codina-Vila, Universitat Politècnica de Catalunya, Spain Ruth Iñigo, Universitat Politècnica de Catalunya, Spain Anna Rovira-Fernàndez, Universitat Politècnica de Catalunya, Spain Marta Serrat-Brustenga, Universitat Politècnica de Catalunya, Spain Chapter 5 Gap in the Wall: A Writing Center, Offering Complex Research Support. 99 Monika Fischer, Library ofCorvinus University Budapest, Hungary Tamás Halm, Library ofCorvinus University Budapest, Hungary Tibor Koltay, Eszterházy Károly University, Hungary Chapter 6 Research Support at University of Porto Libraries. 121 Augusto Ribeiro, University of Porto, Portugal Luis Miguel Costa, Faculty of Engineering, University of Porto, Portugal Palmira Fernandes Seixas, Faculty of Engineering, University of Porto, Portugal Chapter 7 Teaching Digital Competence and Scholarly Communication: Ten Years Moving Researchers to Digital Scholarship at Pablo de Olavide University. 142 Angel M. Delgado-Vázquez, Universidad Pablo de Olavide, Spain Section 2 America Chapter 8 Academic Library Supporting Research: The Case of Universidade Federal do Paraná Law
Library.167 Paula Carina de Araújo, Universidade Federal do Paraná, Brazil Universidade do Estado de Santa Catarina, Brazil Karolayne Costa Rodrigues de Lima, Universidade Federal do Paraná, Brazil Chapter 9 Becoming Trusted Research Partners Through InfoExpress at The University of Toronto: (Re) Connecting Researchers to the Library.187 Manda Vrkljan, University of St. Michael’s College, The University of Toronto, Canada Adrienne Findley-Jones, University of Trinity College, The University of Toronto, Canada
Section З Asia Chapter 10 Researcher Unbound and National University of Singapore (NUS) Libraries’ Evolving Role in Supporting University Research: Going Beyond Service. 216 Fang Chiong (Patrick) Pu, National University of Singapore, Singapore Su Yian Kho, National University of Singapore, Singapore Ke Khoon Lov/, National University of Singapore, Singapore Amy Chou, National University of Singapore, Singapore Chapter 11 Cases on Research Support Services in Academic Libraries: Peking University Library.247 Yong Tang, Peking University, China Chunhong Zhang, Peking University, China Section 4 Oceania Chapter 12 Reinventing Library Research Support Services at Griffith University. 267 Belinda Weaver, Griffith University, Australia Joanna Richardson, Griffith University, Australia Chapter 13 Beyond the Crossroads: Transforming Research Support Services at Te Herenga Waka Library. 290 Trish Wilson, Te Herenga Waka, Victoria University of Wellington, New Zealand Aubrey Kirkpatrick, Te Herenga Waka, Victoria University of Wellington, New Zealand Katy Miller, Te Herenga Waka, Victoria University of Wellington, New Zealand Marcus R. Harvey, Te Herenga Waka, Victoria University of Wellington, New Zealand Compilation of References. 312 About the
Contributors. 334 Index.342
Detailed Table of Contents Foreword.xv Preface. xviii Acknowledgment. xxvi Section 1 Europe Chapter 1 From Project to Customized Service: Research Support at the University of Groningen Library.1 Shaghayegh Abdolahzadeh, University of Groningen, The Netherlands Peter G. Braun, University Medical Center Groningen, University of Groningen, The Netherlands Christina Elsenga, University of Groningen, The Netherlands Marijke Folgering-van der Vliet, University of Groningen, The Netherlands Babette Knauer, University of Groningen, The Netherlands Ane W. van der Leij, University of Groningen, The Netherlands Fareeba Sheedfar, University of Groningen, The Netherlands Giulia Trentacosti, University of Groningen, The Netherlands Kathryn O. Weber-Boer, University of Groningen, The Netherlands The academic landscape of the Netherlands has been influenced in recent years by new governmental policies regarding open access and open science, national and European legal guidelines, developments in ICT, and changes in how researchers are assessed. The University of Groningen Library (UB) has seized the opportunity in these developments, providing
research support in the domains of registration and archiving of research output, open access publishing, research data management, and research analytics. Increased efficiency in traditional library procedures and the introduction of project-based funding have provided staff capacity for these developments. Full-service customization, to meet the needs of researchers and alleviate their time and work pressure, lies at the heart of the UB’s research support.
Chapter 2 “The Future Depends on What You Do Today”: The Library as a Leader in Open Science. 25 PaulAyris, University College London, UK UCL (University College London) strongly supports the implementation of Open Science policies and practices. The library has taken the lead in the university across all eight areas of Open Science: the Future of Scholarly Communication, the EOSC, FAIR data, Skills, Research Integrity, Rewards, Altmetrics, and Citizen Science. UCL has modified these themes slightly to better fit its academic requirements, developing ambitious programmes and services to support the change of culture which is required. From the future of scholarly publishing, with the formation of UCL Press as the UK’s first fully open access university press, to research data management, rewards, research integrity and next-generation metrics, UCL has become a leader in Open Science. This chapter analyses the success of UCL to date, describes the challenges, shows the benefits, and indicates what future steps are being planned to deliver a culture where Open Science is the default, thus delivering on the prophecy of Mahatma Ghandi, one of UCL’s most illustrious alumni, ‘The future depends on what you do today’. Chapter 3 Research Data Management Support at Kaunas University of Technology.52 leva Cesevičiūtė, Kaunas University of Technology, Lithuania Gintarė Tautkevičienė, Kaunas University of Technology, Lithuania Kaunas University of Technology is one of the largest technical universities in the Baltic region. The
university staff has been involved in different Open Access- and Open Science-related activities for more than a decade. Different initiatives have been implemented: stand-alone and series of training and awareness-raising events, promotion of Open Access and Open Science ideas so that institutions develop their Open Access policies and make their repositories compliant with larger research infrastructures. Within the institution, the initiatives of Open Science are implemented as a result of joint effort of the library, the departments of research, studies, and doctoral school. The current tasks involve revising the institutional Open Access guidelines and facilitating the implementation of data management plans in doctoral studies. In this chapter, the aim is to provide an overview of the efforts highlighting the successes and failures on the way to best practice in research data management support both institutionally and on the national level. Chapter 4 Library Research Support Services: The Universitat Politècnica de Catalunya - BarcelonaTech Case. 72 Miquel Codina-Vüa, Universitat Politècnica de Catalunya, Spain Ruth Iñigo, Universitat Politècnica de Catalunya, Spain Anna Rovira-Fernàndez, Universitat Politècnica de Catalunya, Spain Marta Serrat-Brustenga, Universitat Politècnica de Catalunya, Spain This chapter addresses library research services at the Universitat Politècnica de Catalunya ■ BarcelonaTech
(UPC), an institution engaged with science and technology that clearly emerges as a research university. Due to the attributes of the UPC, its library, publications, and archives services differ from traditional libraries and have been transformed over its lifetime to offer services to researchers that fit their current and future needs. Librarians are actively seeking personalized solutions to meet researchers’ needs. The Research Service Charter of the UPC libraries includes a range of assets related to UPC researchers as producers of new scientific output and as primary agents of its dissemination.
Chapter 5 Gap in the Wall: A Writing Center, Offering Complex Research Support. 99 Monika Fischer, Library of Corvinus University Budapest, Hungary Tamás Halm, Library of Corvinus University Budapest, Hungary Tibor Koltay, Eszterházy Károly University, Hungary The Writing Center is the newest, innovative service, established as a project-based initiative within the organization of the Library of Corvinus University Budapest. The present and future goals of the Writing Center require a wide spectrum of services if wanting to cater for the needs of doctoral students and faculty members. This includes traditional and novel tasks, such as fostering publication activities, combating information overload, being familiar with abstract writing, and Open Access offered to experienced and to early career researchers. The goal in this chapter is to demonstrate how the !earning and research support activities of a library, comprising curricular and extra-curricular courses, trainings, and consultations can be integrated into the knowledge structures of the university as a whole. The authors place special emphasis on the role of group-based and individual mentoring throughout a university career, spanning from student to researcher, and on the development of transversal skills through the training programs of the Writing Center. Chapter 6 Research Support at University of Porto Libraries. 121 Augusto Ribeiro, University of Porto, Portugal Luis Miguel Costa,
Faculty of Engineering, University of Porto, Portugal Palmira Fernandes Seixas, Faculty of Engineering, University of Porto, Portugal This case study describes the research support services provided by the libraries of the University of Porto (U.Porto). The university is composed of 14 teaching units (each with its faculty library), and each faculty has a wide range of research units. U.Porto has a high research activity, which compels libraries to keep pace with the evolving researcher needs, adapting and creating new services that respond to those requirements. From a global perspective, the overall mission of these libraries is to ensure and promote access to information resources made available by U.Porto to the academic and scientific community, both in physical and electronic supports. More specifically, this case will detail the services already provided in the context of research support, ranging from specialized training sessions in scientific publishing, reference management software, or search in bibliographic databases to the creation of thematic guides, support on the publication of scientific journals from within the university, and bibliometric studies. Chapter 7 Teaching Digital Competence and Scholarly Communication: Ten Years Moving Researchers to Digital Scholarship at Pablo de Olavide University. 142 Angel M. Delgado-Vázquez, Universidad Pablo de Olavide, Spain The objective of the Research Support Services of the Universidad Pablo de Olavide Learning and Research Resource
Center is to contribute to the improvement of the research processes as well as to maximize the results obtained and their evaluation. To this end, it offers bibliographic information and reference services, advice on the processes of publication, and evaluation, both individual and collective; standardization and digital academic identity; and, of course, training in all these areas within the
context of the intensive use of digital media. For some years now, the LRRC’s training of researchers has focused on the use of digital media as a part of the research process and has also integrated into the research staff training plan of the university that manages the corresponding service with which the LRRC collaborates very actively. Section 2 America Chapter 8 Academic Library Supporting Research: The Case of Universidade Federal do Paraná Law Library.167 Paula Carina de Araújo, Universidade Federal do Paraná, Brazil Universidade do Estado de Santa Catarina, Brazil Karolayne Costa Rodrigues de Lima, Universidade Federal do Paraná, Brazil The purpose of this chapter is to examine how the provision of research support services by the Law Library at Universidade Federal do Paraná (UFPR) in Brazil contributes to achieve the university research goals. The chapter develops a case study taking a qualitative, exploratory, and descriptive approach. The UFPR Law Library provides research support services such as classes on research support, bibliographic research support, orientation on research tools. Those research support services are not part of a formal and strategic program. It is recognized that the existence of a data repository, the UFPR Scientific Database, is an opportunity to provide scientific research data management support services at UFPR libraries. The chapter concludes that the existing research support
services have an impact on research at UFPR Law School. However, there is an opportunity to create other services that will meet the user’s expectations, considering the new research trends at the university. Chapter 9 Becoming Trusted Research Partners Through InfoExpress at The University of Toronto: (Re) Connecting Researchers to the Library. 187 Manda Vrkljan, University of St. Michael’s College, The University of Toronto, Canada Adrienne Findley-Jones, University of Trinity College, The University of Toronto, Canada This case study discusses the importance of building initial trust in the relationship between researcher and academic library. Primary coverage serves the experience of two small humanities-based colleges serving approximately 125 faculty members within a larger university campus by providing the personal document delivery service of InfoExpress. The trust built through this initial research support service creates avenues for further support from the library and the wider university library system. As every relationship has challenges, the ones occurring here are opportunities to improve the relationship in favour of the researcher and library. If the researcher is unaware of what support the library provides, establishing a personal relationship will immediately provide productive research time and create an opportunity for future support through additional personalized services. The researcher, their research, and their library benefit by this trusted
partnership.
Section З Asia Chapter 10 Researcher Unbound and National University of Singapore (NUS) Libraries’ Evolving Role in Supporting University Research: Going Beyond Service. 216 Fang Chiong (Patrick) Pu, National University of Singapore, Singapore Su Yian Kho, National University of Singapore, Singapore Ke Khoon Low, National University of Singapore, Singapore Amy Chou, National University of Singapore, Singapore As a discipline-neutral entity, knowledge exchange, and nexus of the university, the National University of Singapore (NUS) Libraries is the ideal conduit for bringing together faculties and departments to facilitate cross-disciplinary education and research. This case study gives a detailed walkthrough on the creation and design of the Research Skills Framework (RSF), which forms the backbone for all information literacy programmes (ILPs), specifically the flagship Researcher Unbound (RU) programme and RU Symposium, and shares challenges faced and future improvement plans. The exploration, design, and continual improvement of the programme ensured that NUS Libraries provides relevant and timely research support and enhances the digital information literacy skills of the NUS community. This programme continues to be a work in progress drawn from participants’ feedback, attendance, experience, and insights from seven semestral runs and cumulative total of 172 workshop sessions. Chapter 11 Cases on Research Support Services in Academic Libraries: Peking University Library.247 Yong Tang,
Peking University, China Chunhong Zhang, Peking University, China Peking University Library (the Library) conducts organizational restructuring in 2019, and the Collaborative Service Center (CCS) is designated as the provider of research support services, which is operated in interaction with the talent training system and the process of comprehensive reform. A string of innovations in research support services are implemented by CCS’s two teams in an overall manner. This chapter introduces status of research support services in China and the Library’s practices in research support services. This chapter introduces the new framework of the research support services from four aspects—service object, service provider, service content, and service strategy—and outlines its plans and visions for further efforts in this regard. Section 4 Oceania Chapter 12 Reinventing Library Research Support Services at Griffith University.267 Belinda Weaver, Griffith University, Australia Joanna Richardson, Griffith University, Australia Griffith University provides advice and services to researchers around research grants, ethics and integrity, research performance, and publications and outputs. A broad-based researcher education and development program helps inform and upskill researchers and research students. From 2019, Griffith
University Library has developed new services to support data-driven, data-intensive research and assist researchers through the entire research lifecycle. This chapter describes the staffing structure and the ideas underpinning a new service catalogue based around key areas, such as data management, open scholarship, and data wrangling. Methods to achieve this included a collaborati vely developed knowledge base, the development of new workshops, mapping of research environments and referral pathways, and developing support for researchers for whom there is no established tool for the kinds of research they want to do. A push to establish the library as a vital and valued partner in research projects was a key driver for change. Chapter 13 Beyond the Crossroads: Transforming Research Support Services at Te Herenga Waka Library. 290 Trish Wilson, Te Herenga Waka, Victoria University of Wellington, New Zealand Aubrey Kirkpatrick, Te Herenga Waka, Victoria University of Wellington, New Zealand Katy Miller, Te Herenga Waka, Victoria University of Wellington, New Zealand Marcus R. Harvey, Te Herenga Waka, Victoria University of Wellington, New Zealand The key strategic goal for research at Te Herenga Waka - Victoria University of Wellington is to create a culture of ambitious research for transformative impact. To support this goal, a library restructure and investment in library teams supporting research has enabled a detailed understanding of the university’s research output and how to increase its visibility. New working relationships and clearly defined research
initiatives have demonstrated the diverse value of the library. New services and tools are outlined that help create value for schools, academics, and postgraduates; benchmark university performance; develop tailored services; enhance research profiles; and foster collaboration. Challenges and opportunities remain, including developing a university policy to support open access (OA) research and a new OA research repository to aid the promotion of, and access to, university research. The library continues to change perceptions of its services and works collaboratively to enhance individual and university research reputations. Compilation of References.312 About the Contributors.334 Index 342 |
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any_adam_object_boolean | 1 |
author2 | Fernández-Marcial, Viviana 1969- González-Solar, Llarina 1979- |
author2_role | edt edt |
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author_GND | (DE-588)1218186925 (DE-588)1218187212 |
author_facet | Fernández-Marcial, Viviana 1969- González-Solar, Llarina 1979- |
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discipline | Allgemeines |
discipline_str_mv | Allgemeines |
format | Book |
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title | Cases on research support services in academic libraries |
title_auth | Cases on research support services in academic libraries |
title_exact_search | Cases on research support services in academic libraries |
title_exact_search_txtP | Cases on research support services in academic libraries |
title_full | Cases on research support services in academic libraries Viviana Fernández-Marcial, Llarina González-Solar |
title_fullStr | Cases on research support services in academic libraries Viviana Fernández-Marcial, Llarina González-Solar |
title_full_unstemmed | Cases on research support services in academic libraries Viviana Fernández-Marcial, Llarina González-Solar |
title_short | Cases on research support services in academic libraries |
title_sort | cases on research support services in academic libraries |
topic | Forschungsdaten (DE-588)1098579690 gnd Dienstleistung (DE-588)4012178-1 gnd Datenmanagement (DE-588)4213132-7 gnd Forschungsprozess (DE-588)4155054-7 gnd |
topic_facet | Forschungsdaten Dienstleistung Datenmanagement Forschungsprozess Aufsatzsammlung |
url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=032381755&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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