The ends game: how smart companies stop selling products and start delivering value

Part I. Context -- Unfinished business -- Beyond needs and journeys -- Leaner commerce -- Part II. Models -- Shaving, rocking out, and looking fabulous -- Flying hours, wash cycles, and miles driven -- Laughter, rocks, and quality of life -- Part III. Action -- Committing to outcomes -- Breaking the...

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Bibliographic Details
Main Authors: Bertini, Marco (Author), Koenigsberg, Oded (Author)
Format: Electronic eBook
Language:English
Published: [Cambridge, Massachusetts ; London, England] The MIT Press 2020
Series:[Management on the cutting edge series]
Subjects:
Online Access:FUBA1
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Summary:Part I. Context -- Unfinished business -- Beyond needs and journeys -- Leaner commerce -- Part II. Models -- Shaving, rocking out, and looking fabulous -- Flying hours, wash cycles, and miles driven -- Laughter, rocks, and quality of life -- Part III. Action -- Committing to outcomes -- Breaking the quality paradox -- Getting up close and personal -- Partnering with customers -- Making your move
"An innovative rethinking of our current market system where people pay for products. In the future, we will pay for the results a company can deliver. This book explains how we will reach that future"--
Item Description:Bevorzugte Informationsquelle: Landingpage (The MIT Press Direct), da weder Titelblatt noch Impressum vorhanden
Physical Description:1 Online-Ressource Illustrationen
ISBN:9780262360074
DOI:10.7551/mitpress/12275.001.0001

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