The communication book: 44 ideas for better conversations every day
Zusammenfassung: "The authors of the best-selling Decision Book teach us how to communicate better at work and in everyday life. Mikael Krogerus and Roman Tschäppeler have tested the 44 most important communication theories and distilled them in book form, alongside clear and entertaining illus...
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Weitere Verfasser: | , , |
| Format: | Buch |
| Sprache: | English German |
| Veröffentlicht: |
New York, NY
W. W. Norton & Company
2020
|
| Ausgabe: | First American edition |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis Inhaltsverzeichnis |
| Zusammenfassung: | Zusammenfassung: "The authors of the best-selling Decision Book teach us how to communicate better at work and in everyday life. Mikael Krogerus and Roman Tschäppeler have tested the 44 most important communication theories and distilled them in book form, alongside clear and entertaining illustrations. Want better conversations? Deploy Proust's questionnaire and ask open-ended questions that have no right or wrong answers-make your partner feel brilliant. Better meetings? Ban smartphones, use a timer, and make everyone stand up. Better business deals? Follow the lead of Harvard scholars and focus on the thing, rather than the person; on similarities, rather than differences; and on good outcomes, rather than perfect ones. Whether you want to present ideas more clearly, improve your small talk, or master the art of introspection, The Communication Book delivers, fusing theoretical knowledge and practical advice in a small but mighty package. With sections on work, the self, relationships and language, this book is indispensable for anyone who wants to improve what they say, and how they say it"--(Provided by publisher.) |
| Beschreibung: | vii, 193 Seiten Illustrationen 19 cm |
| ISBN: | 9781324001980 1324001984 |
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| 520 | 3 | |a Zusammenfassung: "The authors of the best-selling Decision Book teach us how to communicate better at work and in everyday life. Mikael Krogerus and Roman Tschäppeler have tested the 44 most important communication theories and distilled them in book form, alongside clear and entertaining illustrations. Want better conversations? Deploy Proust's questionnaire and ask open-ended questions that have no right or wrong answers-make your partner feel brilliant. Better meetings? Ban smartphones, use a timer, and make everyone stand up. Better business deals? Follow the lead of Harvard scholars and focus on the thing, rather than the person; on similarities, rather than differences; and on good outcomes, rather than perfect ones. Whether you want to present ideas more clearly, improve your small talk, or master the art of introspection, The Communication Book delivers, fusing theoretical knowledge and practical advice in a small but mighty package. With sections on work, the self, relationships and language, this book is indispensable for anyone who wants to improve what they say, and how they say it"--(Provided by publisher.) | |
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| 700 | 1 | |a Weber, Sven |4 ill | |
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Datensatz im Suchindex
| _version_ | 1804181728150945792 |
|---|---|
| adam_text | CONTENTS
INTRODUCTION:
WE
NEED
TO
TALK
VII
JOB
AND
CAREER
1.
SIX
PRINCIPLES
OF
PERSUASION
2
2.
RULES
OF
MEETINGS
6
3.
BOSS
TALK
10
4.
THE
SALAMI
TACTIC
14
5.
THEORY
OF
RHETORIC
18
6.
STORYTELLING
22
7.
PRINCIPLED
NEGOTIATION
26
8.
THE
FEEDBACK
METHOD
30
9.
CROUPTHINK
34
10.
THE
POWER
METHOD
38
11.
INTERCULTURAL
COMMUNICATION
42
SELF
AND
KNOWLEDGE
12.
SELF-TALK
48
13.
ACTIVE
LISTENING
52
14.
SMALL
TALK
56
15.
THE
ICEBERG
MODEL
60
16.
THE
SPIRAL
OF
SILENCE
64
17.
THE
SPEECH
ACT
THEORY
68
18.
THE
SOCIAL
JUDGMENT
THEORY
72
19.
THE
SORRY
MATRIX
76
20.
WHITE
LIES
80
21.
THE
SIX-WORD
RULE
84
LOVE
AND
FRIENDSHIP
22.
WATZLAWICK S
AXIOM
THEORY
90
23.
PROUST S
QUESTIONNAIRE
94
24.
NONVIOLENT
COMMUNICATION
98
25.
THE
COOPERATIVE
PRINCIPLE
102
CONTENTS
VI-
26.
THE
EXPECTANCY
VIOLATIONS
THEORY
106
27.
SCHULZ
VON
THUN S
COMMUNICATION
MODEL
110
28.
GAME
THEORY
114
29.
SECOND-ORDER
OBSERVATION
118
30.
TRANSACTIONAL
ANALYSIS
122
31.
PARENTING
TIPS
126
32.
L ESPRITDE
I ESCALIER
130
WORDSAND
MEANINGS
33.
THE
FRAMING
EFFECT
136
34.
MCLUHAN S
MEDIA
THEORY
140
35.
THE
FOMO
PHENOMENON
144
36.
LASSWELL S
COMMUNICATION
MODEL
148
37.
THE
USES
AND
GRATIFICATIONS
THEORY
152
38.
THE
ENCODING/DECODING
MODEL
156
39.
VISUAL
COMMUNICATION
160
40.
EUPHEMISMS
164
41.
SOPHISM
168
42.
THE
CULTIVATION
THEORY
172
43.
THE
STANDPOINT
THEORY
176
CONCLUSION
44.
THE
PEAK-END
RULE
182
SOURCES
186
THANKS
191
THE
AUTHORS
193
|
| adam_txt |
CONTENTS
INTRODUCTION:
WE
NEED
TO
TALK
VII
JOB
AND
CAREER
1.
SIX
PRINCIPLES
OF
PERSUASION
2
2.
RULES
OF
MEETINGS
6
3.
BOSS
TALK
10
4.
THE
SALAMI
TACTIC
14
5.
THEORY
OF
RHETORIC
18
6.
STORYTELLING
22
7.
PRINCIPLED
NEGOTIATION
26
8.
THE
FEEDBACK
METHOD
30
9.
CROUPTHINK
34
10.
THE
POWER
METHOD
38
11.
INTERCULTURAL
COMMUNICATION
42
SELF
AND
KNOWLEDGE
12.
SELF-TALK
48
13.
ACTIVE
LISTENING
52
14.
SMALL
TALK
56
15.
THE
ICEBERG
MODEL
60
16.
THE
SPIRAL
OF
SILENCE
64
17.
THE
SPEECH
ACT
THEORY
68
18.
THE
SOCIAL
JUDGMENT
THEORY
72
19.
THE
SORRY
MATRIX
76
20.
WHITE
LIES
80
21.
THE
SIX-WORD
RULE
84
LOVE
AND
FRIENDSHIP
22.
WATZLAWICK'S
AXIOM
THEORY
90
23.
PROUST'S
QUESTIONNAIRE
94
24.
NONVIOLENT
COMMUNICATION
98
25.
THE
COOPERATIVE
PRINCIPLE
102
CONTENTS
VI-
26.
THE
EXPECTANCY
VIOLATIONS
THEORY
106
27.
SCHULZ
VON
THUN'S
COMMUNICATION
MODEL
110
28.
GAME
THEORY
114
29.
SECOND-ORDER
OBSERVATION
118
30.
TRANSACTIONAL
ANALYSIS
122
31.
PARENTING
TIPS
126
32.
L'ESPRITDE
I'ESCALIER
130
WORDSAND
MEANINGS
33.
THE
FRAMING
EFFECT
136
34.
MCLUHAN'S
MEDIA
THEORY
140
35.
THE
FOMO
PHENOMENON
144
36.
LASSWELL'S
COMMUNICATION
MODEL
148
37.
THE
USES
AND
GRATIFICATIONS
THEORY
152
38.
THE
ENCODING/DECODING
MODEL
156
39.
VISUAL
COMMUNICATION
160
40.
EUPHEMISMS
164
41.
SOPHISM
168
42.
THE
CULTIVATION
THEORY
172
43.
THE
STANDPOINT
THEORY
176
CONCLUSION
44.
THE
PEAK-END
RULE
182
SOURCES
186
THANKS
191
THE
AUTHORS
193 |
| any_adam_object | 1 |
| any_adam_object_boolean | 1 |
| author | Krogerus, Mikael 1976- Tschäppeler, Roman 1978- |
| author2 | Piening, Jenny Jones, Lucy Weber, Sven |
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| author_facet | Krogerus, Mikael 1976- Tschäppeler, Roman 1978- Piening, Jenny Jones, Lucy Weber, Sven |
| author_role | aut aut |
| author_sort | Krogerus, Mikael 1976- |
| author_variant | m k mk r t rt |
| building | Verbundindex |
| bvnumber | BV046875781 |
| classification_rvk | CV 3500 |
| ctrlnum | (OCoLC)1193299842 (DE-599)DNB1206734299 |
| dewey-full | 302.2 |
| dewey-hundreds | 300 - Social sciences |
| dewey-ones | 302 - Social interaction |
| dewey-raw | 302.2 |
| dewey-search | 302.2 |
| dewey-sort | 3302.2 |
| dewey-tens | 300 - Social sciences |
| discipline | Soziologie Psychologie Wirtschaftswissenschaften |
| discipline_str_mv | Soziologie Psychologie Wirtschaftswissenschaften |
| edition | First American edition |
| format | Book |
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| id | DE-604.BV046875781 |
| illustrated | Illustrated |
| index_date | 2024-07-03T15:16:05Z |
| indexdate | 2024-07-10T08:56:16Z |
| institution | BVB |
| isbn | 9781324001980 1324001984 |
| language | English German |
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| spelling | Krogerus, Mikael 1976- Verfasser (DE-588)136710794 aut Das Kommunikationsbuch The communication book 44 ideas for better conversations every day Mikael Krogerus and Roman Tschäppeler ; translated by Jenny Piening and Lucy Jones ; with illustrations by Sven Weber First American edition New York, NY W. W. Norton & Company 2020 vii, 193 Seiten Illustrationen 19 cm txt rdacontent n rdamedia nc rdacarrier Zusammenfassung: "The authors of the best-selling Decision Book teach us how to communicate better at work and in everyday life. Mikael Krogerus and Roman Tschäppeler have tested the 44 most important communication theories and distilled them in book form, alongside clear and entertaining illustrations. Want better conversations? Deploy Proust's questionnaire and ask open-ended questions that have no right or wrong answers-make your partner feel brilliant. Better meetings? Ban smartphones, use a timer, and make everyone stand up. Better business deals? Follow the lead of Harvard scholars and focus on the thing, rather than the person; on similarities, rather than differences; and on good outcomes, rather than perfect ones. Whether you want to present ideas more clearly, improve your small talk, or master the art of introspection, The Communication Book delivers, fusing theoretical knowledge and practical advice in a small but mighty package. With sections on work, the self, relationships and language, this book is indispensable for anyone who wants to improve what they say, and how they say it"--(Provided by publisher.) Conversation. Conversation fast Kommunikation (DE-588)4031883-7 gnd rswk-swf Kommunikation (DE-588)4031883-7 s DE-604 Tschäppeler, Roman 1978- Verfasser (DE-588)136710832 aut Piening, Jenny trl Jones, Lucy trl Weber, Sven ill B:DE-101 application/pdf https://d-nb.info/1206734299/04 Inhaltsverzeichnis DNB Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=032285880&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Krogerus, Mikael 1976- Tschäppeler, Roman 1978- The communication book 44 ideas for better conversations every day Conversation. Conversation fast Kommunikation (DE-588)4031883-7 gnd |
| subject_GND | (DE-588)4031883-7 |
| title | The communication book 44 ideas for better conversations every day |
| title_alt | Das Kommunikationsbuch |
| title_auth | The communication book 44 ideas for better conversations every day |
| title_exact_search | The communication book 44 ideas for better conversations every day |
| title_exact_search_txtP | The communication book 44 ideas for better conversations every day |
| title_full | The communication book 44 ideas for better conversations every day Mikael Krogerus and Roman Tschäppeler ; translated by Jenny Piening and Lucy Jones ; with illustrations by Sven Weber |
| title_fullStr | The communication book 44 ideas for better conversations every day Mikael Krogerus and Roman Tschäppeler ; translated by Jenny Piening and Lucy Jones ; with illustrations by Sven Weber |
| title_full_unstemmed | The communication book 44 ideas for better conversations every day Mikael Krogerus and Roman Tschäppeler ; translated by Jenny Piening and Lucy Jones ; with illustrations by Sven Weber |
| title_short | The communication book |
| title_sort | the communication book 44 ideas for better conversations every day |
| title_sub | 44 ideas for better conversations every day |
| topic | Conversation. Conversation fast Kommunikation (DE-588)4031883-7 gnd |
| topic_facet | Conversation. Conversation Kommunikation |
| url | https://d-nb.info/1206734299/04 http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=032285880&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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