Total Quality Management: The key to business improvement
Quality is a customer issue. It arises because customers require products and services, which not only meet their performance requirements but are satisfac tory in terms of safety, length of working life and pride of ownership. In a manufacturing organization, therefore, the achievement of quality...
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Dordrecht
Springer Netherlands
1994
|
| Ausgabe: | 1st ed. 1994 |
| Schlagworte: | |
| Online-Zugang: | BTU01 Volltext |
| Zusammenfassung: | Quality is a customer issue. It arises because customers require products and services, which not only meet their performance requirements but are satisfac tory in terms of safety, length of working life and pride of ownership. In a manufacturing organization, therefore, the achievement of quality standards is not restricted to the production departments. It extends to all parts of the business from conceptual design to marketing, from order processing and distribution. A quality product is not just a solidly made item dating from the days when 'Made in Britain' distinguished goods from all the inferior products coming out of the emerging industries of the Far East. It is a product which ranks high against all the criteria which sophisticated consumers now use to evaluate the things they buy. If you agree with the argument that a company is much more likely to produce high quality if all departments are motivated to achieve high quality results then you already have a good understanding of the basic principles of Total Quality Management (TQM). But TQM is not a 'quick fix' or a magic cure. It is a management technique designed to involve all parts of the business in the pursuit of, and commitment to, the highest quality result. By involving everyone from the Chief Executive to the most junior employee in the company's objectives, in a way which means something in their particular job, the company is well on the way to achieving the best results its workforce can achieve |
| Beschreibung: | 1 Online-Ressource (208 p) |
| ISBN: | 9789401112765 |
| DOI: | 10.1007/978-94-011-1276-5 |
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| dewey-full | 658.5 |
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| dewey-ones | 658 - General management |
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| discipline | Wirtschaftswissenschaften |
| discipline_str_mv | Wirtschaftswissenschaften |
| doi_str_mv | 10.1007/978-94-011-1276-5 |
| edition | 1st ed. 1994 |
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| spelling | Peratec Ltd Verfasser aut Total Quality Management The key to business improvement by Peratec Ltd 1st ed. 1994 Dordrecht Springer Netherlands 1994 1 Online-Ressource (208 p) txt rdacontent c rdamedia cr rdacarrier Quality is a customer issue. It arises because customers require products and services, which not only meet their performance requirements but are satisfac tory in terms of safety, length of working life and pride of ownership. In a manufacturing organization, therefore, the achievement of quality standards is not restricted to the production departments. It extends to all parts of the business from conceptual design to marketing, from order processing and distribution. A quality product is not just a solidly made item dating from the days when 'Made in Britain' distinguished goods from all the inferior products coming out of the emerging industries of the Far East. It is a product which ranks high against all the criteria which sophisticated consumers now use to evaluate the things they buy. If you agree with the argument that a company is much more likely to produce high quality if all departments are motivated to achieve high quality results then you already have a good understanding of the basic principles of Total Quality Management (TQM). But TQM is not a 'quick fix' or a magic cure. It is a management technique designed to involve all parts of the business in the pursuit of, and commitment to, the highest quality result. By involving everyone from the Chief Executive to the most junior employee in the company's objectives, in a way which means something in their particular job, the company is well on the way to achieving the best results its workforce can achieve Operations Management Engineering Design Mechanical Engineering Production management Engineering design Mechanical engineering Qualitätssicherung (DE-588)4126457-5 gnd rswk-swf Qualitätsmanagement (DE-588)4219057-5 gnd rswk-swf Qualitätsmanagement (DE-588)4219057-5 s DE-604 Qualitätssicherung (DE-588)4126457-5 s Erscheint auch als Druck-Ausgabe 9780412586408 Erscheint auch als Druck-Ausgabe 9789401112772 https://doi.org/10.1007/978-94-011-1276-5 Verlag URL des Erstveröffentlichers Volltext |
| spellingShingle | Peratec Ltd Total Quality Management The key to business improvement Operations Management Engineering Design Mechanical Engineering Production management Engineering design Mechanical engineering Qualitätssicherung (DE-588)4126457-5 gnd Qualitätsmanagement (DE-588)4219057-5 gnd |
| subject_GND | (DE-588)4126457-5 (DE-588)4219057-5 |
| title | Total Quality Management The key to business improvement |
| title_auth | Total Quality Management The key to business improvement |
| title_exact_search | Total Quality Management The key to business improvement |
| title_exact_search_txtP | Total Quality Management The key to business improvement |
| title_full | Total Quality Management The key to business improvement by Peratec Ltd |
| title_fullStr | Total Quality Management The key to business improvement by Peratec Ltd |
| title_full_unstemmed | Total Quality Management The key to business improvement by Peratec Ltd |
| title_short | Total Quality Management |
| title_sort | total quality management the key to business improvement |
| title_sub | The key to business improvement |
| topic | Operations Management Engineering Design Mechanical Engineering Production management Engineering design Mechanical engineering Qualitätssicherung (DE-588)4126457-5 gnd Qualitätsmanagement (DE-588)4219057-5 gnd |
| topic_facet | Operations Management Engineering Design Mechanical Engineering Production management Engineering design Mechanical engineering Qualitätssicherung Qualitätsmanagement |
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