Total Quality Management: Proceedings of the first world congress

In this book leading experts including George Box, Noriaki Kano, Yoshio Kondo, John Oakland and James Harrington, analyse and document various aspects of Total Quality Management. Contributions range from discussions of the principles, strategy, culture, leadership, eduction and benchmarking to worl...

Ausführliche Beschreibung

Gespeichert in:
Bibliographische Detailangaben
1. Verfasser: Kanji, G. (VerfasserIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Dordrecht Springer Netherlands 1995
Ausgabe:1st ed. 1995
Schlagworte:
Online-Zugang:BTU01
Volltext
Zusammenfassung:In this book leading experts including George Box, Noriaki Kano, Yoshio Kondo, John Oakland and James Harrington, analyse and document various aspects of Total Quality Management. Contributions range from discussions of the principles, strategy, culture, leadership, eduction and benchmarking to world class experience and achieving excellence both in the manufacturing and service industries. With over 100 contributions this book is an invaluable resource for the total quality managment journey. It will be of special interest to educationalists, academics, senior managers and directors, and quality practitioners from both the public and private sectors
Beschreibung:1 Online-Ressource (XI, 618 p)
ISBN:9789401105392
DOI:10.1007/978-94-011-0539-2

Es ist kein Print-Exemplar vorhanden.

Fernleihe Bestellen Achtung: Nicht im THWS-Bestand! Volltext öffnen