Service innovation: how to go from customer needs to breakthrough services
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
New York
McGraw-Hill
[2010]
|
| Schlagworte: | |
| Online-Zugang: | TUM01 |
| Beschreibung: | 1 Online-Ressource graph. Darst. |
| ISBN: | 9780071717861 |
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Datensatz im Suchindex
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| illustrated | Not Illustrated |
| index_date | 2024-07-03T15:02:01Z |
| indexdate | 2024-07-10T08:54:46Z |
| institution | BVB |
| isbn | 9780071717861 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-032229190 |
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| publishDate | 2010 |
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| publisher | McGraw-Hill |
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| spelling | Bettencourt, Lance A. Verfasser aut Service innovation how to go from customer needs to breakthrough services Lance A. Bettencourt New York McGraw-Hill [2010] 1 Online-Ressource graph. Darst. txt rdacontent c rdamedia cr rdacarrier Innovation (DE-588)4027089-0 gnd rswk-swf Dienstleistungsbetrieb (DE-588)4012181-1 gnd rswk-swf Dienstleistungsbetrieb (DE-588)4012181-1 s Innovation (DE-588)4027089-0 s DE-604 Erscheint auch als Druck-Ausgabe 978-0-07-171300-9 |
| spellingShingle | Bettencourt, Lance A. Service innovation how to go from customer needs to breakthrough services Innovation (DE-588)4027089-0 gnd Dienstleistungsbetrieb (DE-588)4012181-1 gnd |
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| title | Service innovation how to go from customer needs to breakthrough services |
| title_auth | Service innovation how to go from customer needs to breakthrough services |
| title_exact_search | Service innovation how to go from customer needs to breakthrough services |
| title_exact_search_txtP | Service innovation how to go from customer needs to breakthrough services |
| title_full | Service innovation how to go from customer needs to breakthrough services Lance A. Bettencourt |
| title_fullStr | Service innovation how to go from customer needs to breakthrough services Lance A. Bettencourt |
| title_full_unstemmed | Service innovation how to go from customer needs to breakthrough services Lance A. Bettencourt |
| title_short | Service innovation |
| title_sort | service innovation how to go from customer needs to breakthrough services |
| title_sub | how to go from customer needs to breakthrough services |
| topic | Innovation (DE-588)4027089-0 gnd Dienstleistungsbetrieb (DE-588)4012181-1 gnd |
| topic_facet | Innovation Dienstleistungsbetrieb |
| work_keys_str_mv | AT bettencourtlancea serviceinnovationhowtogofromcustomerneedstobreakthroughservices |