Stakeholder engagement:
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Cham
Springer
[2020]
|
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | xi, 152 Seiten Illustrationen |
| ISBN: | 9783030475185 |
Staff View
MARC
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Record in the Search Index
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| adam_text | Contents 1 Introduction to Stakeholder Engagement............................................ 1.1 Introduction................................................................................... 1.2 An Overview of Stakeholders........................................................ 1.3 Why Worry About Stakeholder Preferences?.................................. 1.4 Organizations Across “Blurred” Sectors........................................ 1.4.1 Antecedents of Sector Blurring.......................................... 1.5 Value Creation Through Stakeholder Engagement........................ 1.6 The Construct of Stakeholder Engagement.................................... 1.6.1 Building the Case for Stakeholder Engagement................ References............................................................................................... 1 1 3 5 6 8 10 12 13 15 2 Identifying Stakeholders...................................................................... 2.1 Introduction................................................................................... 2.2 The Universe of Stakeholders........................................................ 2.2.1 Continuum #1: Relationship to the Organization.............. 2.2.2 Continuum #2: Interests of the Stakeholder........................ 2.2.3 Continuum #3: Location of the Stakeholder...................... 2.2.4 Continuum #4: Interests Being Represented...................... 2.2.5 Continuum #5: Focus of Organizational Action................ 2.2.6 Continuum #6: Impact of Organizational Action................ 2.3 Using the
Taxonomy...................................................................... 2.4 A Typology for Analyzing Groupings of Stakeholders.................. 2.4.1 The Nature of Stakeholder Interactions.............................. 2.4.2 External Stakeholder Analysis............................................ 2.4.3 Mixed Stakeholder Analysis.............................................. 2.4.4 Internal Stakeholder Analysis............................................ 2.4.5 Stakeholder Groupings That Overlap Columns.................. 2.5 Summary........................................................................................ References............................................................................................... 19 19 21 22 22 23 26 27 27 28 30 30 31 33 36 37 40 40 V
vi Contents 3 Selecting Participation Activities.............................................................. 3.1 Introduction......................................................................................... 3.2 Reasons to Gather Stakeholder Preference Data.............................. 3.3 Kinds of Participation........................................................................ 3.4 Venues.................................................................................................. 3.5 An Overview of Participation Activities........................................... 3.5.1 Passive Participation Activities............................................. 3.5.2 Active Participation Activities............................................... 3.6 A Taxonomy of Participation Activities............................................. 3.6.1 The Nature of Stakeholders’Interactions............................ 3.7 Interactions Fostered by Participation Activities.............................. 3.8 Challenges Associated with Participation Activities........................ 3.9 Summary............................................................................................. References...................................................................................................... 43 43 45 45 47 49 50 52 53 54 56 58 59 60 4 Understanding Stakeholder Motivations............................................... 4.1 Introduction......................................................................................... 4.2 Understanding Stakeholders’ Motivations to
Interact..................... 4.3 Push Factors Motivating Participation............................................... 4.3.1 Push Factor #1 : Stakeholder Profile....................................... 4.3.2 Push Factor #2: Demographics............................................. 4.3.3 Push Factor #3: Stakeholder Efficacy................................... 4.3.4 Push Factor #4: Group Membership..................................... 4.3.5 Push Factor #5: Transaction/Interaction Salience................ 4.3.6 Push Factor #6: Resources..................................................... 4.3.7 Push Factor #7: Benefit-Cost Analysis................................ 4.4 Pull Factors Motivating Participation............................................... 4.4.1 Pull Factor #1 : Stakeholder Invitation................................... 4.4.2 Pull Factor #2: Other Active Stakeholders............................ 4.4.3 Pull Factor #3: Participant Development.............................. 4.4.4 Pull Factor #4: Issue Salience............................................... 4.4.5 Pull Factor #5: Active Venue(s)................................... 4.4.6 Pull Factor #6: Participation Incentives................................ 4.4.7 Pull Factor #7: Benefit-Cost Analysis of Pull Factors......... 4.5 Strategies for Incentivizing Interactions Based on Push Factors... 4.6 Participation Decision Calculus......................................................... 4.7 Dynamic Influences on Motivation to Participate............................ 4.7.1 Monopoly as a Metaphor for Dynamic and Recursive
Decisions................................................................................ 4.8 Strategic Use of the Push and Pull Factors...................................... 4.9 Venues and Stakeholder Engagement............................................... 4.9.1 Organizational Venue Selection............................................. 4.10 Summary............................................................................................. References..................................................................................................... 65 65 66 66 68 69 69 70 71 71 72 74 74 75 75 76 76 77 78 79 81 82 83 86 87 89 91 92
Contents vii 5 Facilitating Stakeholder Participation.................................................. 5.1 Introduction....................................................................................... 5.2 The Components of Stakeholder Responsiveness........................... 5.3 Challenges to Responsiveness.......................................................... 5.3.1 Nonparticipating Stakeholders.............................................. 5.3.2 Stakeholders with Undue Influence...................................... 5.4 Considerations When Designing Facilitated Interactions............... 5.4.1 Design Considerations Related to Stakeholders................. 5.4.2 Design Considerations Related to Mechanisms................... 5.4.3 Design Considerations Related to Administrative Efforts.. 5.5 Purposes for Facilitated Interactions................................................ 5.6 Costs and Benefits of Facilitated Interactions................................. 5.7 Achieving the Promise of Facilitated Interactions........................... 5.8 Summary............................................................................................ References.................................................................................................... 97 97 98 100 100 102 104 104 105 107 108 112 115 116 118 6 Institutionalizing Stakeholder Engagement.......................................... 6.1 Introduction........................................................................................ 6.2 Components of a Stakeholder Engagement
Regime....................... 6.3 Benefits of Stakeholder Engagement Regimes............................... 6.3.1 General Stakeholder Engagement........................................ 6.3.2 Situational Stakeholder Engagement................................... 6.4 Managing Stakeholder Relationships.............................................. 6.5 Resistance to Stakeholder Engagement............................................ 6.5.1 Administrator Resistance...................................................... 6.6 Utilizing Stakeholder Preference Data.............................................. 6.7 Summary............................................................................................ References.................................................................................................... 121 121 122 122 124 124 125 131 132 134 136 156 7 Stakeholder Engagement Outcomes...................................................... 7.1 Introduction........................................................................................ 7.2 Components of Stakeholder Engagement........................................ 7.3 The Duality of Stakeholder Engagement.......................................... 7.4 Managing Competing Values............................................................ 7.5 A Hybrid Logic Model of Stakeholder Engagement....................... 7.6 The Value of Stakeholder Engagement Regimes............................. References.................................................................................................... 141 141 142 144 145 146
149 151
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| adam_txt |
Contents 1 Introduction to Stakeholder Engagement. 1.1 Introduction. 1.2 An Overview of Stakeholders. 1.3 Why Worry About Stakeholder Preferences?. 1.4 Organizations Across “Blurred” Sectors. 1.4.1 Antecedents of Sector Blurring. 1.5 Value Creation Through Stakeholder Engagement. 1.6 The Construct of Stakeholder Engagement. 1.6.1 Building the Case for Stakeholder Engagement. References. 1 1 3 5 6 8 10 12 13 15 2 Identifying Stakeholders. 2.1 Introduction. 2.2 The Universe of Stakeholders. 2.2.1 Continuum #1: Relationship to the Organization. 2.2.2 Continuum #2: Interests of the Stakeholder. 2.2.3 Continuum #3: Location of the Stakeholder. 2.2.4 Continuum #4: Interests Being Represented. 2.2.5 Continuum #5: Focus of Organizational Action. 2.2.6 Continuum #6: Impact of Organizational Action. 2.3 Using the
Taxonomy. 2.4 A Typology for Analyzing Groupings of Stakeholders. 2.4.1 The Nature of Stakeholder Interactions. 2.4.2 External Stakeholder Analysis. 2.4.3 Mixed Stakeholder Analysis. 2.4.4 Internal Stakeholder Analysis. 2.4.5 Stakeholder Groupings That Overlap Columns. 2.5 Summary. References. 19 19 21 22 22 23 26 27 27 28 30 30 31 33 36 37 40 40 V
vi Contents 3 Selecting Participation Activities. 3.1 Introduction. 3.2 Reasons to Gather Stakeholder Preference Data. 3.3 Kinds of Participation. 3.4 Venues. 3.5 An Overview of Participation Activities. 3.5.1 Passive Participation Activities. 3.5.2 Active Participation Activities. 3.6 A Taxonomy of Participation Activities. 3.6.1 The Nature of Stakeholders’Interactions. 3.7 Interactions Fostered by Participation Activities. 3.8 Challenges Associated with Participation Activities. 3.9 Summary. References. 43 43 45 45 47 49 50 52 53 54 56 58 59 60 4 Understanding Stakeholder Motivations. 4.1 Introduction. 4.2 Understanding Stakeholders’ Motivations to
Interact. 4.3 Push Factors Motivating Participation. 4.3.1 Push Factor #1 : Stakeholder Profile. 4.3.2 Push Factor #2: Demographics. 4.3.3 Push Factor #3: Stakeholder Efficacy. 4.3.4 Push Factor #4: Group Membership. 4.3.5 Push Factor #5: Transaction/Interaction Salience. 4.3.6 Push Factor #6: Resources. 4.3.7 Push Factor #7: Benefit-Cost Analysis. 4.4 Pull Factors Motivating Participation. 4.4.1 Pull Factor #1 : Stakeholder Invitation. 4.4.2 Pull Factor #2: Other Active Stakeholders. 4.4.3 Pull Factor #3: Participant Development. 4.4.4 Pull Factor #4: Issue Salience. 4.4.5 Pull Factor #5: Active Venue(s). 4.4.6 Pull Factor #6: Participation Incentives. 4.4.7 Pull Factor #7: Benefit-Cost Analysis of Pull Factors. 4.5 Strategies for Incentivizing Interactions Based on Push Factors. 4.6 Participation Decision Calculus. 4.7 Dynamic Influences on Motivation to Participate. 4.7.1 Monopoly as a Metaphor for Dynamic and Recursive
Decisions. 4.8 Strategic Use of the Push and Pull Factors. 4.9 Venues and Stakeholder Engagement. 4.9.1 Organizational Venue Selection. 4.10 Summary. References. 65 65 66 66 68 69 69 70 71 71 72 74 74 75 75 76 76 77 78 79 81 82 83 86 87 89 91 92
Contents vii 5 Facilitating Stakeholder Participation. 5.1 Introduction. 5.2 The Components of Stakeholder Responsiveness. 5.3 Challenges to Responsiveness. 5.3.1 Nonparticipating Stakeholders. 5.3.2 Stakeholders with Undue Influence. 5.4 Considerations When Designing Facilitated Interactions. 5.4.1 Design Considerations Related to Stakeholders. 5.4.2 Design Considerations Related to Mechanisms. 5.4.3 Design Considerations Related to Administrative Efforts. 5.5 Purposes for Facilitated Interactions. 5.6 Costs and Benefits of Facilitated Interactions. 5.7 Achieving the Promise of Facilitated Interactions. 5.8 Summary. References. 97 97 98 100 100 102 104 104 105 107 108 112 115 116 118 6 Institutionalizing Stakeholder Engagement. 6.1 Introduction. 6.2 Components of a Stakeholder Engagement
Regime. 6.3 Benefits of Stakeholder Engagement Regimes. 6.3.1 General Stakeholder Engagement. 6.3.2 Situational Stakeholder Engagement. 6.4 Managing Stakeholder Relationships. 6.5 Resistance to Stakeholder Engagement. 6.5.1 Administrator Resistance. 6.6 Utilizing Stakeholder Preference Data. 6.7 Summary. References. 121 121 122 122 124 124 125 131 132 134 136 156 7 Stakeholder Engagement Outcomes. 7.1 Introduction. 7.2 Components of Stakeholder Engagement. 7.3 The Duality of Stakeholder Engagement. 7.4 Managing Competing Values. 7.5 A Hybrid Logic Model of Stakeholder Engagement. 7.6 The Value of Stakeholder Engagement Regimes. References. 141 141 142 144 145 146
149 151 |
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| spelling | Franklin, Aimee L. Verfasser aut Stakeholder engagement Aimee L. Franklin Cham Springer [2020] xi, 152 Seiten Illustrationen txt rdacontent n rdamedia nc rdacarrier Public Economics Corporate Social Responsibility Macroeconomics/Monetary Economics//Financial Economics Public finance Social responsibility of business Macroeconomics Stakeholder (DE-588)4300861-6 gnd rswk-swf Stakeholder (DE-588)4300861-6 s DE-604 Erscheint auch als Online-Ausgabe 978-3-030-47519-2 Digitalisierung UB Regensburg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=032207251&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Franklin, Aimee L. Stakeholder engagement Public Economics Corporate Social Responsibility Macroeconomics/Monetary Economics//Financial Economics Public finance Social responsibility of business Macroeconomics Stakeholder (DE-588)4300861-6 gnd |
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| title | Stakeholder engagement |
| title_auth | Stakeholder engagement |
| title_exact_search | Stakeholder engagement |
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| title_full | Stakeholder engagement Aimee L. Franklin |
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| title_full_unstemmed | Stakeholder engagement Aimee L. Franklin |
| title_short | Stakeholder engagement |
| title_sort | stakeholder engagement |
| topic | Public Economics Corporate Social Responsibility Macroeconomics/Monetary Economics//Financial Economics Public finance Social responsibility of business Macroeconomics Stakeholder (DE-588)4300861-6 gnd |
| topic_facet | Public Economics Corporate Social Responsibility Macroeconomics/Monetary Economics//Financial Economics Public finance Social responsibility of business Macroeconomics Stakeholder |
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