Optimizing project management:
Gespeichert in:
| 1. Verfasser: | |
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| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
London
Taylor & Francis
[2020]
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| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | xxx, 341 Seiten |
| ISBN: | 9780367429928 |
Internformat
MARC
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Datensatz im Suchindex
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| adam_text | Contents List of Figures..............................................................................................................xv List of Tables................................................................ xix List of Templates in Appendix A............................................................................xxi Preface...................................................................................................................... xxiii Acknowledgments..................................................................................................xxvii Author........................................................................................................................xxix PART 1 SETTING THE STAGE 1 Project Management - What and Why?........................................................3 Summary...............................................................................................................3 1.1 Importance of Project Management........................................................ 4 1.1.1 Overview..................................................................................... 4 1.1.2 Project Management and Its Environment.............................. 5 1.2 What Is Project Management?.................................................................. 7 1.2.1 Dimensions of Project Management........................................ 7 1.2.2 Recognizing a Successful Project................................................ 8 1.3 The Role of Project Manager...................................................................10 1.4
About the Project Management Institute...............................................10 1.5 Duty of Care............................................................................................13 1.5.1 Case 1: Flint Michigan Water Crisis.............. ......................... 14 1.5.2 Case 2: Boeing 737 Max Series................................................15 1.6 Why Project Management Is an Exciting Field................................... 17 1.7 Project Management in Motion...............................................................19 2 Organizing Project Management Knowledge - Principles, Knowledge Domains, Life Cycles, and Agile versus Traditional Approaches.............................................................................................. 21 Summary.............................................................................................................21 2.1 Project Management Principles............................................................. 22 2.2 Core Project Management Knowledge Domains............................... 25 VII
viii ■ 2.3 2.4 2.5 2.6 2.7 2.8 PART 2 3 Contents Additional Knowledge Domains.......................................................... 27 Project Life Cycle.....................................................................................28 Predictive Approach versus Adaptive Approach..................................30 2.5.1 Derivative Methodologies... .....................................................31 Project Management Process.................................................................32 Optimizing Project through “Right-Size”Project Management....... 33 2.7.1 Four Guidelines for Right-Size Project Management.......... 35 Project Management in Motion............................................................ 36 PROJECTS IN MOTION - FROM IDEAS TO RESULTS Ideation - Aligning Projects with Strategy............................................. 39 Summary........................................................ 39 3.1 Strategic Business Execution and Environmental Context................40 3.2 Entrance and Exit Criteria for Ideation................................................ 45 3.3 Project Selection......................................................................................46 3.4 Making Sound Project Decisions.......................................................... 48 3.5 Developing a Culture of Execution....................................................... 51 3.6 Business.Case.......................................................................................... 53 3.7 Project Management in
Motion.............................................................55 4 Initiation - Starting the Project Right.....................................................57 Summary............................................................................................................. 57 4.1 The Challenges of Getting Started........................................................ 58 4.2 What Is the Fuzzy Front End?...............................................................60 4.2.1 Anatomy of the Fuzzy Front End........................................... 61 4.3 Good Practices for Managing the Fuzzy Front End........................... 62 4.4 Seven Steps to Managing the Fuzzy Front End...................................64 4.5 The Project Charter................................................................................ 66 4.5.1 Project Charter Key Elements..................................................67 4.6 Project Management in Motion............................................................ 68 5 Preparation - Planning to Achieve Optimal Implementation..............71 Summary.......................................................... 71 5.1 About Preparation Phase........................................................................72 5.2 Project Complexity..................................................................................72 5.2.1 Examples of Project Complexity - Problems and Potential Solutions.................................................................... 75 5.3 Identifying and Confronting Project
Complexity...............................79 5.4 Project Management in Motion.............................................................80 6 Implementing Projects - Getting It Done.......................... 81 Summary..............................................................................................................81 6.1 The Art of Execution............................................................................... 82
Contents ■ ix 6.2 6.3 6.4 6.5 6.6 6.7 6.8 Monitoring Projects.............. 83 Managing Special Situations in Projects..............................................84 Controlling Projects................................................................................ 85 Project Challenges during Implementation......................................... 86 Think Like a Project Manager.............................................................. 87 Achieve Sound Decisions........................................................... 88 Project Management in Motion............................................................ 90 7 Project Transition and/or Closure - Celebrating Success..................... 91 Summary.............................................................................................................91 7.1 Transitioning and/or Closing Projects or Phases..................................92 7.2 Specific Transitions and/or Closures.....................................................93 7.2.1 Scope Transition and/or Closure............................................ 94 7.2.2 Schedule Transition and/or Closure.......................................94 7.2.3 Cost Transition and/or Closure.............................................. 94 7.2.4 Quality Transition and/or Closure.... ....................................94 7.2.5 Resource Transition and/or Closure....................................... 95 7.2.6 Communication Transition and/or Closure.......................... 95 7.2.7 Risk Transition and/or Closure...............................................95 7.2.8
Procurement Transition and/or Closure.................................95 7.2.9 Stakeholder Transition and/or Closure...................................96 7.2.10 Project Integration Transition and/or Closure.......................96 7.3 Project Management in Motion............................................................ 96 PART 3 8 KNOWLEDGE DOMAIN Project Integration Management - The Most Important Knowledge Domain.................................................................................. 101 Summary........................................................................................................... 101 8.1 Importance of Project Integration....................................................... 102 8.2 Project Integration Artifacts in Project Preparation Phase............. 105 8.3 Managing Project Work during Project Implementation.................106 8.3.1 Managing Project Knowledge................................................ 106 8.4 How to Control Performance and Manage Change........................ 107 8.4.1 Monitor and Control Project Work.......................................107 8.4.2 Perform Integrated Change Control......................................108 8.5 Integrated Transitioning and/or Closing Projects.............................109 8.5.1 Postproject Evaluation..............................................................110 8.6 Project Management in Motion...........................................................110 9 Stakeholder Management - Knowing the People..................................113
Summary........................................................................................................... 113 9.1 Importance of Engaging Project Stakeholders...................................114
x ■ Contents 9.2 9.3 9.4 9.5 9.6 Identifying Stakeholders...................................................................116 9.2.1 Stakeholder Management Tools.......................................... 116 Planning Stakeholder Engagement.................................................. 119 Engaging Stakeholder.......................................................................121 9.4.1 Monitor Stakeholder Satisfaction........................................121 Transitioning and/or Closing Stakeholder Engagement..................122 Project Management in Motion....................................................... 122 10 Scope Management - Defining Scope and Determining Requirements............................................................................................. 125 Summary.....................................................................................................125 10.1 What Is Scope Management?.......................................................... 126 10.1.1 Managing Scope in a Turbulent Environment...................127 10.2 Conceiving Initial Scope................................................................. 128 10.3 Planning and Defining Scope.......................................................... 128 10.3.1 Gathering Requirements..................................................... 129 10.3.2 Defining and Refining Scope..............................................130 10.3.3 Creating the Work Breakdown Structure.......................... 131 10.3.3.1 Work Breakdown Structure Components.......... 131 10.3.3.2 Create Work
Breakdown Structure Process....... 132 10.3.3.3 Validating Project Scope...;................................. 133 10.4 Achieving and Control Scope......................................................... 134 10.5 Transitioning and/or Closing Scope................................................ 135 10.6 Project Management in Motion....................................................... 135 11 Schedule Management - Understanding “When”................................ 137 Summary.....................................................................................................137 11.1 Importance of Schedule Management.............................................137 11.2 Conceiving Initial Schedule............................................................. 138 11.2.1 Planning Schedule Management.........................................139 11.3 Planning, Estimating, Sequencing, and Validating Schedule......... 140 11.3.1 Defining Project Activities.................................................. 141 11.3.1.1 Key Considerations for Defining Project Activities...............................................................141 11.3.2 Sequencing Project Activities..............................................142 11.3.3 Determining Dependencies................................................. 143 11.3.4 Estimating Project Activity Duration................................. 144 11.3.5 Developing and Validating the Integrated Project Schedule............................................................................... 145 11.4 Controlling
Schedule....................................................................... 146 11.5 Transitioning and/or Closing Schedule....................... 149 11.6 Project Management in Motion........................................................149
Contents ■ xi 12 Resource Management - Defining the Resources Required to Tackle Projects......................................................................................... 151 Summary........................................................................................................... 151 12.1 What Is Resource Management?.........................................................152 12.1.1 Identifying Project Resource Needs......................................152 12.1.2 Understanding Project Resources.............................. 153 12.2 Planning and Estimating Project Resources.......................................153 12.3 Obtaining and Working with Resources........................................... 157 12.3.1 Developing Project Teams..................................................... 158 12.4 Leading Teams and Controlling Resources........................................ 159 12.4.1 Controlling Resources............................................................160 12.5 Transitioning and/or Closing Key Resources.................................... 160 12.6 Project Management in Motion...........................................................161 13 Cost Management - How to Develop and Manage Budgets................ 163 Summary...........................................................................................................163 13.1 Effectively Plan Project Cost................................................................164 13.2 Proposing Initial Project Costs............................................................164 13.3 Planning and
Estimating Project Costs and Budget.........................165 13.3.1 Planning Cost Management..................................................165 13.3.1.1 Cost Management Plan Components...................166 13.3.2 Estimating Project Cost......................................................... 166 13.3.3 Determining Budget and Controlling Cost........................ 169 13.4 Managing and Controlling Project Costs.........................................170 13.4.1 Earned Value Management System......................................170 13.5 Transitioning and/or Closing Project Costs..................................... 172 13.6 Project Management in Motion...........................................................173 14 Communication Management - Ensuring the Full Handshake.......... 175 Summary................. 175 14.1 Importance of Project Communication...................... 176 14.2 Developing Communication and Information Management Plans.......................... 177 14.2.1 Creating the Communications Management Plan.............179 14.2.2 Developing Information Management Plan........................ 180 14.3 Managing and Monitoring Communication and Information Exchanges............................................................................................... 182 14.3.1 Cross Cultural Challenges in Communications and Information Management of Global Projects...................... 183 14.3.2 Monitoring Communication and Controlling Information Flows.................................................................. 184
xii ■ Contents 14.4 Transitioning and/or Closing Communication and Information Management...........................................................................................184 14.5 Project Management in Motion...........................................................185 15 Risk Management - Minimizing Surprises....................... 187 Summary........................................................................................................... 187 15.1 Importance of Risk Management?.......... ...........................................188 15.2 Identifying Top-Level Risks................................................................ 190 15.3 Planning Risk Management................................................................ 190 15.3.1 Risk Management Plan........................................................... 191 15.3.2 Identifying Risks......................................................................192 15.3.3 Analyzing Risk......................................................................... 193 15.3.3.1 Qualitative Risk Analysis....................................... 193 15.3.3.2 Quantitative Risk Analysis.....................................194 15.3.4 Planning Risk Responses andContingencies....................... 197 15.4 Monitoring Risk and Implementing Risk Response.........................198 15.4.1 Agile Approaches for Controlling Risk................................. 199 15.5 Transitioning and/or Closing Risk......................................................200 15.6 Project Management in
Motion.......................................................... 200 16 Quality Management - Designing It Right........................................... 203 Summary...................................................................... 203 16.1 Project Quality Management.............................................................203 16.2 Determining Quality............................................................................205 16.3 Planning Quality Management.......................................................... 205 16.4 Managing and Controlling Quality................................................... 206 16.4.1 Controlling Quality................................................................208 16.5 Validating Quality to Transitioning and/or Closing Project ......... 209 16.6 Project Management in Motion.......................................................... 209 17 Project Supply Chain Management - Extending beyond the Internal Resources.................................................................................... 211 Summary........................................................... 211 17.1 What Is Supply Chain Management?............................................... 212 17.2 Initiation Evaluation of External Resource Needs........................... 213 17.3 Planning Project Procurement............................................................. 214 17.3.1 Make or Buy Decisions...........................................................215 17.3.2 Contracting Process................................................................ 215 17.3.3
Contract Type.......................................................................... 216 17.3.4 Transactional Purchases versus Strategic Procurement......216 17.4 Managing Project Supply Chain.................................... 218 17.4.1 Contracting...............................................................................219 17.4.2 Managing Vendors.................................................................. 220
Contents ■ xiii 17.5 Transitioning and/or Closing Procurement....................................... 222 17.6 Project Management in Motion..........................................................222 18 Leveraging Conflicts - How to Find the Optimal Balance of Conflicts................................................................................ 223 Summary.......................................................................................................... 223 18.1 Introduction to Project Conflict Management..................................224 18.2 Initial Evaluation of Project Conflicts................................................227 18.3 Planning to Tackle Project Conflicts................................................. 227 18.4 Managing Project Conflicts................................................................ 230 18.5 Evaluating Results of Conflict Resolution........................................ 231 18.6 Project Management in Motion.......................................................... 231 19 Governance Management - Establishing Decision Framework......... 233 Summary.......................................................................................................... 233 19.1 Principle of Project Governance..........................................................234 19.2 Initial Development of Project Governance Guidelines.................. 235 19.3 Planning and Building Governance Structure and Processes.........237 19.4 Operating Governance........................................................................ 239 19.5 Authorizing
Project Transition and/or Closure.................................240 19.6 Project Management in Motion..........................................................240 PART 4 20 BEYOND PROJECT MANAGEMENT Working with People - Building, Mobilizing, Managing, and Leading Project Teams.................................................................... 243 Summary.......................................................................................................... 243 20.1 Importance of Project Leadership..................................................... 244 20.1.1 The Trait Approach - “Great People” Theory......................245 20.1.2 Behavioral Approach - What Good Leaders Do................ 245 20.1.3 Situational Approach - When Context Is Important.......246 20.1.4 Servant Leadership ֊ Placing Focus on the Followers...... 247 20.2 Building Strong Project Teams........................................................... 247 20.3 Developing High-Performance Project Team...................................248 20.4 Understanding Project Executives......................................................250 20.5 Project Management in Motion.......................................................... 251 21 Program, Portfolio, Service Management, and Strategic Business Execution........................................................... 253 Summary...........................................................................................................253 21.1 What Happens on the Day After?......................................................254 21.2 What Is Service
Management?.......................................................... 255 21.2.1 ITIL® 3.0...................................................................................255 21.2.2 ITIL® 4.0.................................................................................. 257
xiv ■ Contents 21.3 Beyond Project Closure........................................................................258 21.4 Business Execution in Rear View.......................................................260 21.5 Project Management in Motion......................................................... 261 Appendix A: Selective Project Management Templates...................... .......... 263 Appendix B: Case Study - Whole World Enterprise (WWE)..................... 283 Appendix C: Glossary of Key Terms................................................................321 Index................................................................................................................... 333
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Contents List of Figures.xv List of Tables. xix List of Templates in Appendix A.xxi Preface. xxiii Acknowledgments.xxvii Author.xxix PART 1 SETTING THE STAGE 1 Project Management - What and Why?.3 Summary.3 1.1 Importance of Project Management. 4 1.1.1 Overview. 4 1.1.2 Project Management and Its Environment. 5 1.2 What Is Project Management?. 7 1.2.1 Dimensions of Project Management. 7 1.2.2 Recognizing a Successful Project. 8 1.3 The Role of Project Manager.10 1.4
About the Project Management Institute.10 1.5 Duty of Care.13 1.5.1 Case 1: Flint Michigan Water Crisis. . 14 1.5.2 Case 2: Boeing 737 Max Series.15 1.6 Why Project Management Is an Exciting Field. 17 1.7 Project Management in Motion.19 2 Organizing Project Management Knowledge - Principles, Knowledge Domains, Life Cycles, and Agile versus Traditional Approaches. 21 Summary.21 2.1 Project Management Principles. 22 2.2 Core Project Management Knowledge Domains. 25 VII
viii ■ 2.3 2.4 2.5 2.6 2.7 2.8 PART 2 3 Contents Additional Knowledge Domains. 27 Project Life Cycle.28 Predictive Approach versus Adaptive Approach.30 2.5.1 Derivative Methodologies.'.31 Project Management Process.32 Optimizing Project through “Right-Size”Project Management. 33 2.7.1 Four Guidelines for Right-Size Project Management. 35 Project Management in Motion. 36 PROJECTS IN MOTION - FROM IDEAS TO RESULTS Ideation - Aligning Projects with Strategy. 39 Summary. 39 3.1 Strategic Business Execution and Environmental Context.40 3.2 Entrance and Exit Criteria for Ideation. 45 3.3 Project Selection.46 3.4 Making Sound Project Decisions. 48 3.5 Developing a Culture of Execution. 51 3.6 Business.Case. 53 3.7 Project Management in
Motion.55 4 Initiation - Starting the Project Right.57 Summary. 57 4.1 The Challenges of Getting Started. 58 4.2 What Is the Fuzzy Front End?.60 4.2.1 Anatomy of the Fuzzy Front End. 61 4.3 Good Practices for Managing the Fuzzy Front End. 62 4.4 Seven Steps to Managing the Fuzzy Front End.64 4.5 The Project Charter. 66 4.5.1 Project Charter Key Elements.67 4.6 Project Management in Motion. 68 5 Preparation - Planning to Achieve Optimal Implementation.71 Summary. 71 5.1 About Preparation Phase.72 5.2 Project Complexity.72 5.2.1 Examples of Project Complexity - Problems and Potential Solutions. 75 5.3 Identifying and Confronting Project
Complexity.79 5.4 Project Management in Motion.80 6 Implementing Projects - Getting It Done. 81 Summary.81 6.1 The Art of Execution. 82
Contents ■ ix 6.2 6.3 6.4 6.5 6.6 6.7 6.8 Monitoring Projects. 83 Managing Special Situations in Projects.84 Controlling Projects. 85 Project Challenges during Implementation. 86 Think Like a Project Manager. 87 Achieve Sound Decisions. 88 Project Management in Motion. 90 7 Project Transition and/or Closure - Celebrating Success. 91 Summary.91 7.1 Transitioning and/or Closing Projects or Phases.92 7.2 Specific Transitions and/or Closures.93 7.2.1 Scope Transition and/or Closure. 94 7.2.2 Schedule Transition and/or Closure.94 7.2.3 Cost Transition and/or Closure. 94 7.2.4 Quality Transition and/or Closure. .94 7.2.5 Resource Transition and/or Closure. 95 7.2.6 Communication Transition and/or Closure. 95 7.2.7 Risk Transition and/or Closure.95 7.2.8
Procurement Transition and/or Closure.95 7.2.9 Stakeholder Transition and/or Closure.96 7.2.10 Project Integration Transition and/or Closure.96 7.3 Project Management in Motion. 96 PART 3 8 KNOWLEDGE DOMAIN Project Integration Management - The Most Important Knowledge Domain. 101 Summary. 101 8.1 Importance of Project Integration. 102 8.2 Project Integration Artifacts in Project Preparation Phase. 105 8.3 Managing Project Work during Project Implementation.106 8.3.1 Managing Project Knowledge. 106 8.4 How to Control Performance and Manage Change. 107 8.4.1 Monitor and Control Project Work.107 8.4.2 Perform Integrated Change Control.108 8.5 Integrated Transitioning and/or Closing Projects.109 8.5.1 Postproject Evaluation.110 8.6 Project Management in Motion.110 9 Stakeholder Management - Knowing the People.113
Summary. 113 9.1 Importance of Engaging Project Stakeholders.114
x ■ Contents 9.2 9.3 9.4 9.5 9.6 Identifying Stakeholders.116 9.2.1 Stakeholder Management Tools. 116 Planning Stakeholder Engagement. 119 Engaging Stakeholder.121 9.4.1 Monitor Stakeholder Satisfaction.121 Transitioning and/or Closing Stakeholder Engagement.122 Project Management in Motion. 122 10 Scope Management - Defining Scope and Determining Requirements. 125 Summary.125 10.1 What Is Scope Management?. 126 10.1.1 Managing Scope in a Turbulent Environment.127 10.2 Conceiving Initial Scope. 128 10.3 Planning and Defining Scope. 128 10.3.1 Gathering Requirements. 129 10.3.2 Defining and Refining Scope.130 10.3.3 Creating the Work Breakdown Structure. 131 10.3.3.1 Work Breakdown Structure Components. 131 10.3.3.2 Create Work
Breakdown Structure Process. 132 10.3.3.3 Validating Project Scope.;. 133 10.4 Achieving and Control Scope. 134 10.5 Transitioning and/or Closing Scope. 135 10.6 Project Management in Motion. 135 11 Schedule Management - Understanding “When”. 137 Summary.137 11.1 Importance of Schedule Management.137 11.2 Conceiving Initial Schedule. 138 11.2.1 Planning Schedule Management.139 11.3 Planning, Estimating, Sequencing, and Validating Schedule. 140 11.3.1 Defining Project Activities. 141 11.3.1.1 Key Considerations for Defining Project Activities.141 11.3.2 Sequencing Project Activities.142 11.3.3 Determining Dependencies. 143 11.3.4 Estimating Project Activity Duration. 144 11.3.5 Developing and Validating the Integrated Project Schedule. 145 11.4 Controlling
Schedule. 146 11.5 Transitioning and/or Closing Schedule. 149 11.6 Project Management in Motion.149
Contents ■ xi 12 Resource Management - Defining the Resources Required to Tackle Projects. 151 Summary. 151 12.1 What Is Resource Management?.152 12.1.1 Identifying Project Resource Needs.152 12.1.2 Understanding Project Resources. 153 12.2 Planning and Estimating Project Resources.153 12.3 Obtaining and Working with Resources. 157 12.3.1 Developing Project Teams. 158 12.4 Leading Teams and Controlling Resources. 159 12.4.1 Controlling Resources.160 12.5 Transitioning and/or Closing Key Resources. 160 12.6 Project Management in Motion.161 13 Cost Management - How to Develop and Manage Budgets. 163 Summary.163 13.1 Effectively Plan Project Cost.164 13.2 Proposing Initial Project Costs.164 13.3 Planning and
Estimating Project Costs and Budget.165 13.3.1 Planning Cost Management.165 13.3.1.1 Cost Management Plan Components.166 13.3.2 Estimating Project Cost. 166 13.3.3 Determining Budget and Controlling Cost. 169 13.4 Managing and Controlling Project Costs.170 13.4.1 Earned Value Management System.170 13.5 Transitioning and/or Closing Project Costs. 172 13.6 Project Management in Motion.173 14 Communication Management - Ensuring the Full Handshake. 175 Summary. 175 14.1 Importance of Project Communication. 176 14.2 Developing Communication and Information Management Plans. 177 14.2.1 Creating the Communications Management Plan.179 14.2.2 Developing Information Management Plan. 180 14.3 Managing and Monitoring Communication and Information Exchanges. 182 14.3.1 Cross Cultural Challenges in Communications and Information Management of Global Projects. 183 14.3.2 Monitoring Communication and Controlling Information Flows. 184
xii ■ Contents 14.4 Transitioning and/or Closing Communication and Information Management.184 14.5 Project Management in Motion.185 15 Risk Management - Minimizing Surprises. 187 Summary. 187 15.1 Importance of Risk Management?. .188 15.2 Identifying Top-Level Risks. 190 15.3 Planning Risk Management. 190 15.3.1 Risk Management Plan. 191 15.3.2 Identifying Risks.192 15.3.3 Analyzing Risk. 193 15.3.3.1 Qualitative Risk Analysis. 193 15.3.3.2 Quantitative Risk Analysis.194 15.3.4 Planning Risk Responses andContingencies. 197 15.4 Monitoring Risk and Implementing Risk Response.198 15.4.1 Agile Approaches for Controlling Risk. 199 15.5 Transitioning and/or Closing Risk.200 15.6 Project Management in
Motion. 200 16 Quality Management - Designing It Right. 203 Summary. 203 16.1 Project Quality Management.203 16.2 Determining Quality.205 16.3 Planning Quality Management. 205 16.4 Managing and Controlling Quality. 206 16.4.1 Controlling Quality.208 16.5 Validating Quality to Transitioning and/or Closing Project . 209 16.6 Project Management in Motion. 209 17 Project Supply Chain Management - Extending beyond the Internal Resources. 211 Summary. 211 17.1 What Is Supply Chain Management?. 212 17.2 Initiation Evaluation of External Resource Needs. 213 17.3 Planning Project Procurement. 214 17.3.1 Make or Buy Decisions.215 17.3.2 Contracting Process. 215 17.3.3
Contract Type. 216 17.3.4 Transactional Purchases versus Strategic Procurement.216 17.4 Managing Project Supply Chain. 218 17.4.1 Contracting.219 17.4.2 Managing Vendors. 220
Contents ■ xiii 17.5 Transitioning and/or Closing Procurement. 222 17.6 Project Management in Motion.222 18 Leveraging Conflicts - How to Find the Optimal Balance of Conflicts. 223 Summary. 223 18.1 Introduction to Project Conflict Management.224 18.2 Initial Evaluation of Project Conflicts.227 18.3 Planning to Tackle Project Conflicts. 227 18.4 Managing Project Conflicts. 230 18.5 Evaluating Results of Conflict Resolution. 231 18.6 Project Management in Motion. 231 19 Governance Management - Establishing Decision Framework. 233 Summary. 233 19.1 Principle of Project Governance.234 19.2 Initial Development of Project Governance Guidelines. 235 19.3 Planning and Building Governance Structure and Processes.237 19.4 Operating Governance. 239 19.5 Authorizing
Project Transition and/or Closure.240 19.6 Project Management in Motion.240 PART 4 20 BEYOND PROJECT MANAGEMENT Working with People - Building, Mobilizing, Managing, and Leading Project Teams. 243 Summary. 243 20.1 Importance of Project Leadership. 244 20.1.1 The Trait Approach - “Great People” Theory.245 20.1.2 Behavioral Approach - What Good Leaders Do. 245 20.1.3 Situational Approach - When Context Is Important.246 20.1.4 Servant Leadership ֊ Placing Focus on the Followers. 247 20.2 Building Strong Project Teams. 247 20.3 Developing High-Performance Project Team.248 20.4 Understanding Project Executives.250 20.5 Project Management in Motion. 251 21 Program, Portfolio, Service Management, and Strategic Business Execution. 253 Summary.253 21.1 What Happens on the Day After?.254 21.2 What Is Service
Management?. 255 21.2.1 ITIL® 3.0.255 21.2.2 ITIL® 4.0. 257
xiv ■ Contents 21.3 Beyond Project Closure.258 21.4 Business Execution in Rear View.260 21.5 Project Management in Motion. 261 Appendix A: Selective Project Management Templates. . 263 Appendix B: Case Study - Whole World Enterprise (WWE). 283 Appendix C: Glossary of Key Terms.321 Index. 333 |
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| format | Book |
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| id | DE-604.BV046750145 |
| illustrated | Not Illustrated |
| index_date | 2024-07-03T14:41:46Z |
| indexdate | 2024-07-10T08:52:47Z |
| institution | BVB |
| isbn | 9780367429928 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-032159894 |
| oclc_num | 1164635515 |
| open_access_boolean | |
| owner | DE-355 DE-BY-UBR DE-1050 |
| owner_facet | DE-355 DE-BY-UBR DE-1050 |
| physical | xxx, 341 Seiten |
| publishDate | 2020 |
| publishDateSearch | 2020 |
| publishDateSort | 2020 |
| publisher | Taylor & Francis |
| record_format | marc |
| spelling | Wu, Te 1970- Verfasser (DE-588)1175520578 aut Optimizing project management Te Wu London Taylor & Francis [2020] xxx, 341 Seiten txt rdacontent n rdamedia nc rdacarrier Methode (DE-588)4038971-6 gnd rswk-swf Projektmanagement (DE-588)4047441-0 gnd rswk-swf Projektmanagement (DE-588)4047441-0 s Methode (DE-588)4038971-6 s b DE-604 Erscheint auch als Online-Ausgabe 978-1-00-006395-0 Digitalisierung UB Regensburg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=032159894&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Wu, Te 1970- Optimizing project management Methode (DE-588)4038971-6 gnd Projektmanagement (DE-588)4047441-0 gnd |
| subject_GND | (DE-588)4038971-6 (DE-588)4047441-0 |
| title | Optimizing project management |
| title_auth | Optimizing project management |
| title_exact_search | Optimizing project management |
| title_exact_search_txtP | Optimizing project management |
| title_full | Optimizing project management Te Wu |
| title_fullStr | Optimizing project management Te Wu |
| title_full_unstemmed | Optimizing project management Te Wu |
| title_short | Optimizing project management |
| title_sort | optimizing project management |
| topic | Methode (DE-588)4038971-6 gnd Projektmanagement (DE-588)4047441-0 gnd |
| topic_facet | Methode Projektmanagement |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=032159894&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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