Firth, M. (2020). Service encounters in tourism, events and hospitality: Staff perspectives. Channel View Publications. https://doi.org/10.21832/9781845417284
Chicago-Zitierstil (17. Ausg.)Firth, Miriam. Service Encounters in Tourism, Events and Hospitality: Staff Perspectives. Bristol ; Blue Ridge Summit: Channel View Publications, 2020. https://doi.org/10.21832/9781845417284.
MLA-Zitierstil (9. Ausg.)Firth, Miriam. Service Encounters in Tourism, Events and Hospitality: Staff Perspectives. Channel View Publications, 2020. https://doi.org/10.21832/9781845417284.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.