Handbook organisation and management: a practical approach
A hands-on introduction to the field; discusses topical themes such as digital business transformation and corporate social responsibility;extensive online support provided, including numerous assignments and topical cases. Organisation and Management - An International Approach is an interactive an...
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Groningen/Utrecht
Noordhoff Uitgevers
2019
|
| Ausgabe: | Fourth Edition |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Zusammenfassung: | A hands-on introduction to the field; discusses topical themes such as digital business transformation and corporate social responsibility;extensive online support provided, including numerous assignments and topical cases. Organisation and Management - An International Approach is an interactive and hands-on introduction to the field. The theory behind management and organisation is accessibly explained by renowned authors Jos Marcus and Nick van Dam using many practical examples. The book comprises three sections: Environments and Organisations, People and Organisations, Structure and Organisations, This fully renewed edition has been expanded with six new chapters on digital business transformation, internationalisation, corporate social responsibility, the future of work, human resource management, and culture. In addition, the book contains new, topical practical examples, and features a fully modernised layout. The companion website offers students multiple choice questions, practical cases, and assignments. In addition, students have online access to the concept training program. Teachers can assess test exams, cases, and college sheets. This book lets teachers compile their own exams using www.toetsopmaat.nl; a database that contains the questions from all student test exams. There are also additional, secure test questions that students cannot use for practice. Exams can be exported in various formats. Organisation and Management - An International Approach is suitable for all Higher Professional Business Education-studies whose curriculum wants to create a strong foundation in the field of Organisation & Management" |
| Beschreibung: | Aus dem Vorwort: fully revised edition |
| Beschreibung: | 677 Seiten Illustrationen, Diagramme 25 cm |
| ISBN: | 9789001895648 9780367818760 |
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| 520 | 3 | |a A hands-on introduction to the field; discusses topical themes such as digital business transformation and corporate social responsibility;extensive online support provided, including numerous assignments and topical cases. Organisation and Management - An International Approach is an interactive and hands-on introduction to the field. The theory behind management and organisation is accessibly explained by renowned authors Jos Marcus and Nick van Dam using many practical examples. The book comprises three sections: Environments and Organisations, People and Organisations, Structure and Organisations, This fully renewed edition has been expanded with six new chapters on digital business transformation, internationalisation, corporate social responsibility, the future of work, human resource management, and culture. In addition, the book contains new, topical practical examples, and features a fully modernised layout. The companion website offers students multiple choice questions, practical cases, and assignments. In addition, students have online access to the concept training program. Teachers can assess test exams, cases, and college sheets. This book lets teachers compile their own exams using www.toetsopmaat.nl; a database that contains the questions from all student test exams. There are also additional, secure test questions that students cannot use for practice. Exams can be exported in various formats. Organisation and Management - An International Approach is suitable for all Higher Professional Business Education-studies whose curriculum wants to create a strong foundation in the field of Organisation & Management" | |
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Datensatz im Suchindex
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|---|---|
| adam_text | Concise table of contents Introduction 20 THE EVOLUTION OF ORGANISATION AND MANAGEMENT РАЙТ A ORGANISATIONS AND THEIR ENVIRONMENT 5Ց 1 2 3 4 5 ENVIRONMENTAL INFLUENCES 65 STRATEGIC MANAGEMENT 97 DIGITAL TRANSFORMATION 171 INTERNATIONALISATION 195 CORPORATE SOCIAL RESPONSIBILITY, CORPORATE GOVERNANCE, AND ETHICS PART В PEOPLE AND ORGANISATIONS 6 7 8 9 221 257 THE FUTURE OF WORK 263 HUMAN RESOURCE MANAGEMENT 287 INDIVIDUALS AND GROUPS 319 LEADERSHIP AND MANAGEMENT 369 PART C STRUCTURE AND ORGANISATION 10 11 12 13 PROCESS AND CONTROL 465 STRUCTURING 513 CULTURE 581 ORGANISATIONAL CHANGE AND DEVELOPMENT 627 Sources and literature Index 661 668 Illustration acknowledgements © Noordhoff Uitgevers bv 675 459 23
Table of contents Acknowledgements About the authors Introduction 5 8 20 THE EVOLUTION OF ORGANISATION AND MANAGEMENT 23 Start-up 24 1 Introduction 2 3 4 5 6 7 8 9 10 Origins of the field of study 26 24 Development of trade and emergence of multinational enterprises Schools of thought and personalities 29 Events prior to the Industrial Revolution (400BC-1900 AD) 30 28 Frederick Taylor and scientificmanagement (C. 1900) 31 Henri Fayol and general management-theory (C. 1900) 34 Max Weber and bureaucracy theory (C. 1920) 35 Elton Mayo and the human relations movement (C. 1945) Rensis Likert (and others) and the neo-human relations approach (C. 1950) 37 11 Kenneth Boulding and the systems approach (C. 1950) 12 Paul Lawrence and Jay Lorsch and the contingency approach (C. 1965) 40 13 Recent organisational theories (1980+) Summary 57 36 39 40 PART Λ ORGANISATIONS AND THEIR ENVIRONMENT 59 Interview with Raymond Cloosterman, founder of Rituals 1 1.1 1.2 1.3 ENVIRONMENTAL INFLUENCES 60 65 Start-up 66 Introduction 66 Stakeholders 67 External factors 71 Environmental factors 71 1.3.1 1.3.2 Technological factors 75 1.3.3 Demographic factors 78 1.3.4 Economic factors 81 1.3.5 Political factors 85 1.3.6 Societal factors 89 Summary 95 © Noordhoff Uitgevers bv
2 2.1 2.2 STRATEGIC MANAGEMENT The classical approach to strategic management 2.2.1 Situational analysis 100 2.2.2 2.2.3 2.3 2.4 Strategy formation 117 Planning and implementation 99 130 Critical comments on the classic approach to strategic management 132 Strategic management in the21st century 2.4.1 2.4.2 2.5 2.6 Ց7 Start-up 98 Introduction 99 134 Strategy model of Hamel and Prahalad 135 Strategy formation in times of disruption and innovation 138 2.4.3 Starts-ups and the lean strategy process 142 Strategic management and businessintelligence 144 Types of collaboration 146 2.6.1 2.6.2 2.7 Collaborative organisational forms 146 Alliances: motivating factors and the keys to success 152 Collaboration between competitors and partners 156 2.7.1 Collaboration between competitors 156 2.7.2 2.8 Collaboration between non-competitive organisations 157 Mergers and acquisitions 158 2.8.1 The motives behind mergers and acquisitions 160 2.8.2 Dutch Consumer and Market Authority 161 2.8.3 Problems associated with mergers and acquisitions 163 2.8.4 After the merger Summary 167 S 3.1 3.2 3.3 DIGITAL TRANSFORMATION Start-up 172 Introduction 172 Phases of digital transformation 174 Key technologies for digital transformation 3.3.1 Mobile Internet 177 3.3.2 3.3.3 3.3.4 3.3.5 3.3.6 3.3.7 3.4 164 Cloud Technology/Cloud Computing 177 Internet of Things 179 Artificial Intelligence (Al) 179 Advanced Robotics/Robotisation 180 3D printing 181 Virtual and Augmented Reality 182 3.3.8 Big Data 182 The impact of digital transformation 3.4.1 3.4.2 3.4.3 3.4.4 176 The The The The © Noordhoff Uitgevers bv
financial sector 184 retail industry 185 healthcare industry 185 automobile industry 187 183 171
3.5 4 4.1 4.2 4.3 4.4 3.4.5 3.4.6 The agriculture and nutrition industry The manufacture industry 189 3.4.7 Transport and logistics 189 Conditions for successful digital transformation Summary 193 INTERNATIONALISATION Forms of economic integration International organisations 204 International management 209 4.4.2 5.2 5.3 1Ց5 200 Stage model theory of internationalisation (Uppsala model) 210 Born Globals 212 4.4.3 Basic forms of international organising 4.4.4 Outsourcing 214 Summary 219 5.1 190 Start-up 196 Introduction 197 4.4.1 5 188 213 CORPORATE SOCIAL RESPONSIBILITY, CORPORATE GOVERNANCE, AND ETHICS 221 Start-up 222 Introduction to corporate social responsibility 222 5.1.1 Two perspectives on Social Responsibility 222 5.1.2 5.1.3 5.1.4 Social enterprise 223 Sustainable development 225 Corporate Social Responsibility (CSR) 5.1.5 5.1.6 5.1.7 Basics and perspectives of CSR 232 Stances on Corporate Social Responsibility Dutch CSR organisations 236 230 234 5.1.8 International CSR 238 Introduction to corporate governance 241 5.2.1 Development of Corporate Governance Code in the Netherlands 244 5.2.2 Corporate governance abroad Introduction to business ethics 246 5.3.1 5.3.2 5.3.3 5.3.4 245 Sources of ethical conduct 248 Responsibility, accountability and integrity Approaches to ethics 250 Company code 251 Summary 248 254 © Noordhoff Uitgevers bv Λ
PART B PEOPLE AND ORGANISATIONS 257 Interview with Peter Wennink, CEO for ASML, and Harry de Vos, CHRO for ASML 258 6 6.1 6.2 6.3 6.4 6.5 6.6 6.7 7 7.1 7.2 7.3 7.4 7.5 7.6 7.7 7.8 7.9 THE FUTURE OF WORK Start-up 264 Introduction 265 Emerging disruption 265 6.2.1 The Fourth Industrial Revolution 6.2.2 New technologies 267 6.2.3 Organisational lifespan 269 The future of jobs 270 New competences 275 New jobs 277 A lifetime of learning 279 281 HUMAN RESOURCE MANAGEMENT Start-up 288 Introduction 288 Recruitment 292 Career development 295 Learning and development 298 7.4.1 An L D function for the 21st century 7.4.2 Learning programme quality 300 Assessment 302 Reward 304 7.6.1 Job rating 304 7.6.2 Reward determination Offboarding 307 300 306 Talent management 311 Agile human resource management 314 317 INDIVIDUALS AND GROUPS Start-up 320 Introduction 321 People in organisations 321 Motivation 321 8.3.1 Alderfer s theory 322 8.3.2 McClelland s theory 323 8.3.3 Vroom s expectancy theory 323 8.4 Personality 325 8.4.1 Enneagram 326 8.4.2 Myers-BriggsType Indicator 330 8.5 8.6 Attitude 331 Motivating people 8.1 8.2 8.3 267 Epilogue: learning or stagnating in the 21st century Summary 284 Summary S 263 © Noordhoff Uitgevers bv 332 319 287
8.7 8.8 8.9 8.10 8.6.1 Motivating by means of financial incentives 8.6.2 Motivation by means of task design 8.6.3 Motivating by setting high objectives Emotional intelligence 335 Stress 8.8.3 8.8.4 Stress prevention Burnout 341 Intuition and creativity 8.9.1 Intuition 343 340 343 8.9.2 Creativity 344 Groups and teams 348 348 8.10.2 Horizontal, vertical and mixed groups 8.10.3 Virtual teams 349 8.10.4 Self-governing teams 350 Characteristics of groups 349 351 8.11.1 Stages of group development 8.11.2 Group cohesion 352 8.12 337 338 8.10.1 Formal and informal groups 8.11 334 Overloading, stress, stress prevention, and burnout 8.8.1 Overloading 337 8.8.2 332 333 351 8.11.3 Group standards 353 Team management and characteristics of successful teams 8.12.1 Beibin Team Roles 353 354 8.12.2 Team personality styles 356 8.12.3 High Performance Teams 357 8.13 8.12.4 RealDrives 359 Organisational conflict 361 Summary 9 9.1 9.2 9.3 LEADERSHIP AND MANAGEMENT 36Ձ Start-up 370 Introduction 371 Management 372 9.2.1 Managerial activities 372 9.2.2 Managerial roles 374 9.2.3 Top-level managers 376 9.2.4 Middle management 377 9.2.5 Managers in government 378 Decision-making 380 9.3.1 9.3.2 9.3.3 9.3.4 9.3.5 9.4 9.5 365 Decision-making in organisations 381 Rational decision-making process 383 Non-rational decision-making processes 388 Aspects of decision-making 390 Decision-making tools and techniques 399 The manager’s informational roles 405 Leadership in theory and practice 409 9.5.1 9.5.2 Managers and power Leadership 413 410 9.5.3 9.5.4 Leadership styles 415 The international manager 434 ©
Noordhoff Uitgevers bv
9.6 The manager as an individual 9.6.1 9.6.2 9.6.3 9.7 437 Career 438 Leisure activities 440 Entrepreneurship 442 Positive leadership in the 21st century 9.71 Optimism and positivity 446 9.7.2 9.7.3 9.7.4 9.75 443 Emotional and social intelligence Developing trust 448 Mindfulness 449 Commitment and Flow 450 448 9.7.6 Learning from one s strengths 452 9.77 Using Appreciative Inquiry 452 Summary 454 PART C STRUCTURE AND ORGANISATION 459 Interview with Chief Chocolate Officer Henk Jan Beltman for Tony s Chocolonely 460 10 PROCES AND CONTROL 10.1 10.2 Start-up 466 Introduction 466 Business processes 10.2.1 10.2.2 10.2.3 10.2.4 10.3 10.4 10.5 465 467 Transformationprocess 467 Types of business processes 468 Business process management 470 Business processes and added value 473 10.2.5 Business processes and quality 475 Lean Six Sigma 479 10.3.1 Six Sigma 479 10.3.2 Lean Management 484 10.3.3 Lean Six Sigma 487 Management levels and specific tasks 488 10.4.1 Board of Commissioners 491 10.4.2 Logistics management 494 Organisational management methods 496 10.5.1 Methods directed towards individual employees 496 10.5.2 Methods directed towards the organisation as a whole 10.5.3 Process-oriented methods 504 10.5.4 The EFQM Excellence Model 507 Summary 510 © Noordhoff Uitgevers bv 499
11 STRUCTURING Start-up 11.1 11.2 11.3 513 514 Introduction 515 Task division and coordination 516 11.2.1 Vertical task division 516 11.2.2 Horizontal task division 518 11.2.3 Horizontal task division 11.2.4 Span of control 524 521 11.2.5 Organisational diagram 526 Traditional organisational systems 527 11.3.1 Mechanistic and organic organisational systems 11.3.2 Line organisation 529 11.3.3 Line and staff organisation 11.3.4 11.3.5 11.3.6 11.3.7 11.4 11.5 11.6 11.3.8 Internal project organisation Divisional organisation 538 12.1 12.2 536 Mintzberg and organisational structures 11.5.1 Organisational properties 542 542 11.5.2 Organisational forms 547 Developments in organisational structuring 11.6.1 Agile organisation 553 552 563 11.6.3 Holacracy 567 11.6.4 Other organisational structure trends 571 Communication and consultation structures 575 Summary 12 530 Functional and line staff organisation 531 Line-staff-committee organisation 532 The matrix organisation 533 Project-Based Organisation (PBO) 535 11.6.2 Horizontal organisation 11.7 527 578 CULTURE 581 Start-up 582 Introduction 583 Typologies of organisational culture 590 12.2.1 Group process and organisational culture approach 12.2.2 Harrison and Handy s typology 591 12.2.3 Sanders and Neuijen s typology 593 12.2.4 Typology according to professional culture 594 590 12.2.5 Scheln s three-layer model 596 12.2.6 Kets de Vries and Miller s typology 597 12.2.7 Quinn and Rohrbaugh s typology 599 12.3 12.4 Cultural change 600 International cultural models 602 12.4.1 Hofstede s cultural model 603 12.4.2 The GLOBE-cultural model
608 12.4.3 Trompenaars s cultural model 609 12.5 Doing business in other cultures 12.5.1 The Netherlands 12.5.2 Germany 612 611 611 12.5.3 India 613 12.5.4 France 615 © Noordhoff Uitgevers bv
12.5.5 The United Kingdom 616 12.5.6 United States of America 12.5.7 China 618 12.5.8 Brazil 620 617 12.5.9 Russia 621 12.5.10 Japan 622 Summary 624 13 ORGANISATIONAL CHANGE AND DEVELOPMENT 627 13.1 Start-up 628 Introduction 629 13.2 13.3 13.4 13.5 Nine global trends of organisational influence 629 Effectiveness and successful organisations 633 Organisational development 635 Organisational growth models 635 13.6 13.5.1 Scott s growth model 635 13.5.2 Greiner s growth model 636 Change managament 638 13.6.1 Lewin s change model 639 13.6.2 Ezerman s change strategies 640 13.6.3 James Belasco s empowerment model 13.6.4 Kotter s change model 643 13.7 13.8 13.9 13.10 13.6.5 Reitsma and Van Empel s change model 645 13.6.6 De Caluwé s colours model 646 13.6.7 The McKinsey Influence Model for behavioural change in organisations 647 Organisational change versus organisational development 652 Reorganisations 652 Organisational consultancy 654 13.9.1 Organisational consultancy models 655 13.9.2 Characterisation of consultancy relationships 657 Organisational studies Summary 658 659 Sources and literature Index 641 661 668 Illustration acknowledgements © Noordhoff Uitgevers bv 675
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| discipline | Wirtschaftswissenschaften |
| edition | Fourth Edition |
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| id | DE-604.BV046452729 |
| illustrated | Illustrated |
| indexdate | 2024-07-10T08:45:00Z |
| institution | BVB |
| isbn | 9789001895648 9780367818760 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-031864661 |
| oclc_num | 1138107575 |
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| owner | DE-2070s DE-706 DE-1050 DE-473 DE-BY-UBG |
| owner_facet | DE-2070s DE-706 DE-1050 DE-473 DE-BY-UBG |
| physical | 677 Seiten Illustrationen, Diagramme 25 cm |
| publishDate | 2019 |
| publishDateSearch | 2019 |
| publishDateSort | 2019 |
| publisher | Noordhoff Uitgevers |
| record_format | marc |
| spelling | Marcus, Jos 19XX- Verfasser (DE-588)1236586042 aut Handbook organisation and management a practical approach Jos Marcus, Nick van Dam Fourth Edition Groningen/Utrecht Noordhoff Uitgevers 2019 677 Seiten Illustrationen, Diagramme 25 cm txt rdacontent n rdamedia nc rdacarrier Aus dem Vorwort: fully revised edition A hands-on introduction to the field; discusses topical themes such as digital business transformation and corporate social responsibility;extensive online support provided, including numerous assignments and topical cases. Organisation and Management - An International Approach is an interactive and hands-on introduction to the field. The theory behind management and organisation is accessibly explained by renowned authors Jos Marcus and Nick van Dam using many practical examples. The book comprises three sections: Environments and Organisations, People and Organisations, Structure and Organisations, This fully renewed edition has been expanded with six new chapters on digital business transformation, internationalisation, corporate social responsibility, the future of work, human resource management, and culture. In addition, the book contains new, topical practical examples, and features a fully modernised layout. The companion website offers students multiple choice questions, practical cases, and assignments. In addition, students have online access to the concept training program. Teachers can assess test exams, cases, and college sheets. This book lets teachers compile their own exams using www.toetsopmaat.nl; a database that contains the questions from all student test exams. There are also additional, secure test questions that students cannot use for practice. Exams can be exported in various formats. Organisation and Management - An International Approach is suitable for all Higher Professional Business Education-studies whose curriculum wants to create a strong foundation in the field of Organisation & Management" Management (DE-588)4037278-9 gnd rswk-swf Unternehmen (DE-588)4061963-1 gnd rswk-swf Management (DE-588)4037278-9 s Unternehmen (DE-588)4061963-1 s DE-604 Dam, Nick van 1961- Verfasser (DE-588)172036658 aut Erscheint auch als Online-Ausgabe, ebk 978-1-003-02243-5 Erscheint auch als Online-Ausgabe, PQE 978-1-00-002538-5 Digitalisierung UB Bamberg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=031864661&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Marcus, Jos 19XX- Dam, Nick van 1961- Handbook organisation and management a practical approach Management (DE-588)4037278-9 gnd Unternehmen (DE-588)4061963-1 gnd |
| subject_GND | (DE-588)4037278-9 (DE-588)4061963-1 |
| title | Handbook organisation and management a practical approach |
| title_auth | Handbook organisation and management a practical approach |
| title_exact_search | Handbook organisation and management a practical approach |
| title_full | Handbook organisation and management a practical approach Jos Marcus, Nick van Dam |
| title_fullStr | Handbook organisation and management a practical approach Jos Marcus, Nick van Dam |
| title_full_unstemmed | Handbook organisation and management a practical approach Jos Marcus, Nick van Dam |
| title_short | Handbook organisation and management |
| title_sort | handbook organisation and management a practical approach |
| title_sub | a practical approach |
| topic | Management (DE-588)4037278-9 gnd Unternehmen (DE-588)4061963-1 gnd |
| topic_facet | Management Unternehmen |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=031864661&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT marcusjos handbookorganisationandmanagementapracticalapproach AT damnickvan handbookorganisationandmanagementapracticalapproach |