Information governance: concepts, strategies, and best practices
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Hoboken, N.J.
Wiley
2020
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| Ausgabe: | Second edition |
| Schriftenreihe: | Wiley CIO Series
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | xix, 524 Seiten |
| ISBN: | 9781119491446 |
Internformat
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Datensatz im Suchindex
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| adam_text | CONTENTS PREFACE XVII ACKNOWLEDGMENTS XIX PART ONE—Information Governance Concepts, Definitions, and Principles CHAPTER 1 The Information Governance Imperative Early Development of IG Big Data Impact 1 3 4 5 Defining Information Governance 7 IG Is Not a Project, But an Ongoing Program Why IG Is Good Business 9 9 Failures in Information Governance 11 Form IG Policies, Then Apply Technology for Enforcement 14 CHAPTER 2 Information Governance, IT Governance, Data Governance: What’s the Difference? 19 Data Governance 19 Data Governance Strategy Tips IT Governance 20 21 IT Governance Frameworks Information Governance 22 25 Impact of a Successful IG Program Summing Up the Differences 25 26 CHAPTER 3 Information Governance Principles 29 The Sedona Conference® Commentary on Information Governance Smallwood IG Principles Accountability Is Key 29 30 34 Generally Accepted Recordkeeping Principles® 35 Contributed by Charmaine Brooks Assessment and Improvement Roadmap Information Security Principles Privacy Principles 42 45 45 Who Should Determine IG Policies? 48 vii
viii CONTENTS Part Two—Information Governance Risk Assessment and Strategic Planning CHAPTER 4 Information Asset Risk Planning and Management The Information Risk Planning Process Create a Risk Profile 55 56 59 Information Risk Planning and Management Summary 65 CHAPTER 5 Strategic Planning and Best Practices for Information Governance 69 Crucial Executive Sponsor Role 70 Evolving Role of the Executive Sponsor Building Your IG Team 71 72 Assigning IG Team Roles and Responsibilities 72 Align Your IG Plan with Organizational Strategic Plans Survey and Evaluate External Factors Formulating the IG Strategic Plan 73 75 81 CHAPTER 6 Information Governance Policy Development The Sedona Conference IG Principles 87 87 A Brief Review of Generally Accepted Recordkeeping Principles® IG Reference Model 88 88 Best Practices Considerations Standards Considerations 91 92 Benefits and Risks of Standards 93 Key Standards Relevant to IG Efforts 93 Major National and Regional ERM Standards 98 Making Your Best Practices and Standards Selections to Inform Your IG Framework 105 Roles and Responsibilities 105 Program Communications and Training 106 Program Controls, Monitoring, Auditing, and Enforcement 107 Pari Three—Information Governance Key Impact Areas CHAPTER 7 Information Governance for Business Units Start with Business Objective Alignment 115 115 Which Business Units Are the Best Candidates to Pilot an IG Program? What Is Infonomics? 117 How to Begin an IG Program 118 Business Considerations for an IG Program By Barclay T. Blair 119 117
CONTENTS Changing Information Environment Calculating Information Costs 119 121 Big Data Opportunities and Challenges Full Cost Accounting for Information 122 123 Calculating the Cost of Owning Unstructured Information The Path to Information Value Challenging the Culture New information Models 124 127 129 129 Future State: What Will the IG-Enabled Organization Look Like? Moving Forward 130 132 CHAPTER 8 Information Governance and Legal Functions 135 Robed Smallwood with Randy Kahn, Esq., and Barry Murphy Introduction to E-Discovery: The Revised 2006 and 2015 Federal Rules of Civil Procedure Changed Everything 135 Big Data Impact 137 More Details on the Revised FRCP Rules 138 Landmark E-Discovery Case: Zubulake v. UBS Warburg E-Discovery Techniques 139 140 E-Discovery Reference Model 140 The Intersection of IG and E-Discovery By Barry Murphy 143 Building on Legal Hold Programs to Launch Defensible Disposition By Barry Murphy Destructive Retention of E-Mail 146 147 Newer Technologies That Can Assist in E-Discovery 147 Defensible Disposal: The Only Real Way to Manage Terabytes and Petabytes 151 By Randy Kahn, Esq. CHAPTER 9 Information Governance and Records and Information Management Functions 161 Records Management Business Rationale 163 Why Is Records Management So Challenging? Benefits of Electronic Records Management Additional Intangible Benefits Inventorying E-Records 165 166 167 168 RM Intersection with Data Privacy Management By Teresa Schoch Generally Accepted Recordkeeping Principles® E-Records Inventory Challenges 172 169 171 ix
x CONTENTS Records Inventory Purposes 172 Records Inventorying Steps 173 Appraising the Value of Records 184 Ensuring Adoption and Compliance of RM Policy Sample Information Asset Survey Questions General Principles of a Retention Scheduling Developing a Records Retention Schedule Why Are Retention Schedules Needed? 184 190 191 192 193 What Records Do You Have to Schedule? Inventory and Classification Rationale for Records Groupings Records Series Identification and Classification Retention of E-Mail Records 197 197 How Long Should You Keep Old E-Mails? Destructive Retention of E-Mail 199 199 Legal Requirements and Compliance Research 200 Event-Based Retention Scheduling for Disposition of E-Records Prerequisites for Event-Based Disposition Final Disposition and Closure Criteria Retaining Transitory Records 201 202 203 204 Implementation of the Retention Schedule and Disposal of Records Ongoing Maintenance of the Retention Schedule 205 Audit to Manage Compliance with the Retention Schedule 206 CHAPTER 10 Information Governance and Information Technology Functions 211 Data Governance 213 Steps to Governing Data Effectively Data Governance Framework Information Management IT Governance 214 215 216 220 IG Best Practices for Database Security and Compliance Tying It All Together 225 CHAPTER 11 Information Governance and Privacy and Security Functions Information Privacy 195 196 229 229 By Andrew Ysasi Generally Accepted Privacy Principles Fair Information Practices (FIPS) OCED Privacy Principles 233 Madrid Resolution 2009 234 232 231 223 204
CONTENTS EU General Data Protection Regulation GDPR: A Look at Its First Year By Mark Driskill Privacy Programs Privacy Laws 235 237 239 Privacy in the United States Cybersecurity xi 240 244 245 Cyberattacks Proliferate 246 Insider Threat: Malicious or Not 247 Information Security Assessments and Awareness Training By Baird Brueseke Cybersecurity Considerations and Approaches By Robert Smallwood Defense in Depth 248 253 254 Controlling Access Using Identity Access Management Enforcing IG: Protect Files with Rules and Permissions Challenge of Securing Confidential E-Documents 254 255 256 Apply Better Technology for Better Enforcement in the Extended Enterprise 257 E-Mail Encryption 259 Secure Communications Using Record-Free E-Mail Digital Signatures 260 261 Document Encryption 262 Data Loss Prevention (DLP) Technology 262 Missing Piece: Information Rights Management (IRM) Embedded Protection 265 268 Hybrid Approach: Combining DLP and IRM Technologies Securing Trade Secrets After Layoffs and Terminations 270 Persistently Protecting Blueprints and CAD Documents Securing Internal Price Lists 270 271 272 Approaches for Securing Data Once It Leaves the Organization Document Labeling 274 Document Analytics 275 Confidential Stream Messaging 272 275 Part Four—Information Governance for Delivery Platforms CHAPTER 12 Information Governance for E-Mail and Instant Messaging 285 Employees Regularly Expose Organizations to E-Mail Risk E-Mail Polices Should Be Realistic and Technology Agnostic 286 287 283
xii CONTENTS E-Record Retention: Fundamentally a Legal Issue 287 Preserve E-Mail Integrity and Admissibility with Automatic Archiving Instant Messaging 291 Best Practices for Business IM Use Technology to Monitor IM Tips for Safer IM 292 293 294 Team and Channel Messaging Solutions Emerge CHAPTER 288 294 IB Information Governance for Social Media 299 Dr. Patricia Franks and Robert Smallwood Types of Social Media in Web 2.0 299 Additional Social Media Categories Social Media in the Enterprise 303 304 Key Ways Social Media Is Different from E-Mail and Instant Messaging Biggest Risks of Social Media Legal Risks of Social Media Posts Tools to Archive Social Media 307 309 IG Considerations for Social Media 311 Key Social Media Policy Guidelines 312 Records Management and Litigation Considerations for Social Media Emerging Best Practices for Managing Social Media Records 315 CHAPTER 14 Information Governance for Mobile Devices 319 Current Trends in Mobile Computing Security Risks of Mobile Computing Securing Mobile Data 322 323 324 Mobile Device Management (MDM) IG for Mobile Computing 324 325 Building Security into Mobile Applications 326 Best Practices to Secure Mobile Applications Developing Mobile Device Policies 330 330 CHAPTER 15 Information Governance for Cloud Computing Monica Crocker and Robert Smallwood Defining Cloud Computing 336 Key Characteristics of Cloud Computing What Cloud Computing Really Means Cloud Deployment Models Benefits of the Cloud 305 306 337 338 339 340 Security Threats with Cloud Computing 341 335 313
CONTENTS Managing Documents and Records in the Cloud IG Guidelines for Cloud Computing Solutions IG for SharePoint and Office365 By Robert Bogue 351 351 352 CHAPTER 16 Leveraging and Governing Emerging Technologies Data Analytics 357 357 Descriptive Analytics 358 Diagnostic Analytics 358 Predictive Analytics 358 Prescriptive Analytics 359 Which Type of Analytics Is Best? Artificial Intelligence 359 363 The Role of Artificial Intelligence in IG 363 Blockchain: A New Approach with Clear Advantages By Darra Hoffman Breaking Down the Definition of Blockchain The Internet of Things: IG Challenges loT as a System of Contracts 375 loT Basic Risks and IG Issues 376 loT E-Discovery Issues 366 366 372 377 Why loT Trustworthiness Is a journey and Not a Project By Bassam Zarkout Governing the loT Data loT Trustworthiness 380 381 382 Information Governance Versus loT Trustworthiness loT Trustworthiness Journey Conclusion Xiii 384 385 386 Part Five—Long-Term Program Issues CHAPTER 17 Long-Term Digital Preservation 391 393 Charles M. Dollar and Lori /. Ashley Defining Long-Term Digital Preservation 393 Key Factors in Long-Term Digital Preservation Threats to Preserving Records 396 Digital Preservation Standards 397 PREMIS Preservation Metadata Standard 394 404 Recommended Open Standard Technology-Neutral Formats Digital Preservation Requirements 405 409 Long-Term Digital Preservation Capability Maturity Model® 409
xiv CONTENTS Scope of the Capability Maturity Model 412 Digital Preservation Capability Performance Metrics Digital Preservation Strategies and Techniques Evolving Marketplace Looking Forward Conclusion 416 417 419 420 421 CHAPTER 18 Maintaining an Information Governance Program and Culture of Compliance 425 Monitoring and Accountability 425 Change Management—Required 426 By Monica Crocker Continuous Process Improvement 429 Why Continuous Improvement Is Needed 430 APPENDIX A Information Organization and Classification: Taxonomies and Metadata 433 Barb Blackburn, CRM, with Robert Smallwood; edited by Seth Earley Importance of Navigation and Classification When Is a New Taxonomy Needed? 435 Taxonomies Improve Search Results 436 Metadata and Taxonomy 435 437 Metadata Governance, Standards, and Strategies Types of Metadata 438 440 Core Metadata Issues 441 International Metadata Standards and Guidance Records Grouping Rationale 442 446 Business Classification Scheme, File Plans, and Taxonomy Classification and Taxonomy 446 447 Prebuilt Versus Custom Taxonomies 448 Thesaurus Use in Taxonomies Taxonomy Types 449 449 Business Process Analysis 453 Taxonomy Testing: A Necessary Step Taxonomy Maintenance 457 457 Social Tagging and Folksonomies 458 APPENDIX В Laws and Major Regulations Related to Records Management 463 United States 463 Gramm-Leach-Bliley Act 463
CONTENTS Healthcare Insurance Portability and Accountability Act of 1996 (HIPAA) 463 PATRIOT Act (Uniting and Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism Act of 2001 ) 464 Sarbanes-Oxley Act (SOX) SEC Rule 17A-4 464 464 CFR Title 47, Part 42—Telecommunications CFR Title 21, Part 11 —Pharmaceuticals 464 464 US Federal Authority on Archives and Records: National Archives and Records Administration (NARA) 465 US Code of Federal Regulations Canada 466 United Kingdom Australia 465 468 469 Identifying Records Management Requirements in Other Legislation APPENDIX C Laws and Major Regulations Related to Privacy United States 475 European Union General Data Protection Regulation (GDPR) Major Privacy Laws Worldwide, by Country GLOSSARY 481 ABOUT THE AUTHOR 499 ABOUT THE MAJOR CONTRIBUTORS INDEX 505 501 478 476 471 475
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| language | English |
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| spelling | Smallwood, Robert F. 1959- Verfasser (DE-588)105377270X aut Information governance concepts, strategies, and best practices Robert F. Smallwood Second edition Hoboken, N.J. Wiley 2020 xix, 524 Seiten txt rdacontent n rdamedia nc rdacarrier Wiley CIO Series Strategische Planung (DE-588)4309237-8 gnd rswk-swf Informationsmanagement (DE-588)4114012-6 gnd rswk-swf Big Data (DE-588)4802620-7 gnd rswk-swf Managementinformationssystem (DE-588)4074518-1 gnd rswk-swf Big Data (DE-588)4802620-7 s Informationsmanagement (DE-588)4114012-6 s Managementinformationssystem (DE-588)4074518-1 s Strategische Planung (DE-588)4309237-8 s b DE-604 Digitalisierung UB Regensburg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=031700417&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Smallwood, Robert F. 1959- Information governance concepts, strategies, and best practices Strategische Planung (DE-588)4309237-8 gnd Informationsmanagement (DE-588)4114012-6 gnd Big Data (DE-588)4802620-7 gnd Managementinformationssystem (DE-588)4074518-1 gnd |
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| title | Information governance concepts, strategies, and best practices |
| title_auth | Information governance concepts, strategies, and best practices |
| title_exact_search | Information governance concepts, strategies, and best practices |
| title_full | Information governance concepts, strategies, and best practices Robert F. Smallwood |
| title_fullStr | Information governance concepts, strategies, and best practices Robert F. Smallwood |
| title_full_unstemmed | Information governance concepts, strategies, and best practices Robert F. Smallwood |
| title_short | Information governance |
| title_sort | information governance concepts strategies and best practices |
| title_sub | concepts, strategies, and best practices |
| topic | Strategische Planung (DE-588)4309237-8 gnd Informationsmanagement (DE-588)4114012-6 gnd Big Data (DE-588)4802620-7 gnd Managementinformationssystem (DE-588)4074518-1 gnd |
| topic_facet | Strategische Planung Informationsmanagement Big Data Managementinformationssystem |
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