Use your difference to make a difference: how to connect and communicate in a cross-cultural world
Become more culturally competent in an increasingly diverse world Recent years have seen dramatic changes to several institutions worldwide. Our increasingly interconnected, digitized, and globalized world presents immense opportunities and unique challenges. Modern businesses and schools interact w...
Gespeichert in:
1. Verfasser: | |
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Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
Hoboken, New Jersey
Wiley
[2019]
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Schlagworte: | |
Online-Zugang: | FHD01 |
Zusammenfassung: | Become more culturally competent in an increasingly diverse world Recent years have seen dramatic changes to several institutions worldwide. Our increasingly interconnected, digitized, and globalized world presents immense opportunities and unique challenges. Modern businesses and schools interact with individuals and organizations from a diverse range of cultural and national backgrounds-increasing the likelihood for miscommunication, errors in strategy, and unintended consequences in the process. This has also spilled into our daily lives and the way we consume information today. Understanding how to navigate these and other pitfalls requires adaptability, nuanced cross-cultural communication, and effective conflict resolution. Use Your Difference to Make a Difference provides readers with a skills-based, actionable plan that transforms differences into agents of inclusiveness, connection, and mutual understanding. |
Beschreibung: | Includes index |
Beschreibung: | 1 Online-Ressource (xviii, 222 Seiten) |
ISBN: | 9781119590736 |
Internformat
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500 | |a Includes index | ||
505 | 8 | |a Cover; Title Page; Copyright; Contents; Foreword; Acknowledgments; Introduction; Why I Wrote This Book; What Is Connection?; How to Use This Book; Note; Part I Educate; Chapter 1 Education; Chapter 2 Education of Self (Internal Culture); What Does Your Bias Say about You?; Understanding Unconscious Bias; Identifying Prejudices; Knowing Your Emotional Triggers; The Goal Here Is to Learn, Unlearn, and Relearn; Notes; Chapter 3 What Are Your Core Values?; Articulating Your Core Values; How Our Biases and Values Help Us Connect; The Role of Emotional Intelligence | |
505 | 8 | |a Chapter 4 Education of EnvironmentLearn How to Collect and Gather Information; Become an Active Listener; Be an Active Member of Your Community; Notes; Chapter 5 Thinking Like a Sociologist; Develop a Habit of Understanding Why Things Are the Way They Are; Study Melting Pots, Tossed Salads, and the Intersections in between Over Time; Chapter 6 Applying LORA to Educate; Listen; Observe; Reflect; Act; Part II Don't Perpetuate; Chapter 7 Don't Perpetuate Systems; Experiencing Stereotypes; The Danger of Perpetuating Stereotypes; Chapter 8 Identity; Revealing My Identities | |
505 | 8 | |a Making Assumptions about Other People's IdentitiesInsiders versus Outsiders; Chapter 9 Privilege; Types of Privilege; Equality and Equity; Barriers to Connection; Notes; Chapter 10 The Media; Journalism; Platforms Have to Acknowledge Their Power; Entertainment (Movies, Music, Books, and TV); Chapter 11 Workplaces; The Connection between Diversity and Inclusion; Assess; Arrange; Apply; Accountability and Analysis; Affinity; Diversity and Inclusion Starts at the Top; Note; Chapter 12 What about Recruiting and Talent Acquisition?; Talent Search; The Power of Employer Branding; Notes | |
505 | 8 | |a Chapter 13 EducationHistory; Social Justice; Chapter 14 How Allies Can Use Their Privileges and Limit Othering; Understand How History Plays into What Is Going on Today; Understand the Complexities of Your Identity; Understand That Intersectionality Exists; Do Something!; Notes; Chapter 15 Applying LORA to Don't Perpetuate; Listen; Observe; Reflect; Act; Part III Instead, Communicate; Chapter 16 Actually, Communicate; Acknowledging Ideological Differences; Silence Is Not the Answer; The Virus of Apathy; Everyone's Voice Matters; Note; Chapter 17 No More Binary Thinking | |
505 | 8 | |a Chapter 18 Finding Mutual Purpose and Shared MeaningIdentify Your Feelings; Create a Safe Environment; Chapter 19 Receiving Feedback; Ignore the Impulse to React and Embrace the Pause; Understand the Intent-Impact Gap; Acknowledge the Feedback; Chapter 20 Practice the "Yes, And"; Chapter 21 Communicating Like an Architect; Architect as a Metaphor for Communication; The Architecture of Communication Model for Speaking Out; Chapter 22 What Nelson Mandela Taught Us about Seeing the Bigger Picture; Mandela Found Freedom in Forgiveness; Mandela Was Focused on Goals and a Mission beyond Himself | |
520 | |a Become more culturally competent in an increasingly diverse world Recent years have seen dramatic changes to several institutions worldwide. Our increasingly interconnected, digitized, and globalized world presents immense opportunities and unique challenges. Modern businesses and schools interact with individuals and organizations from a diverse range of cultural and national backgrounds-increasing the likelihood for miscommunication, errors in strategy, and unintended consequences in the process. This has also spilled into our daily lives and the way we consume information today. Understanding how to navigate these and other pitfalls requires adaptability, nuanced cross-cultural communication, and effective conflict resolution. Use Your Difference to Make a Difference provides readers with a skills-based, actionable plan that transforms differences into agents of inclusiveness, connection, and mutual understanding. | ||
650 | 4 | |a Intercultural communication | |
650 | 4 | |a Interpersonal relations | |
650 | 4 | |a Toleration | |
650 | 4 | |a Multiculturalism | |
650 | 7 | |a BUSINESS & ECONOMICS / Business Communication / General |2 bisacsh | |
650 | 7 | |a Intercultural communication |2 fast | |
650 | 7 | |a Interpersonal relations |2 fast | |
650 | 7 | |a Multiculturalism |2 fast | |
650 | 7 | |a Toleration |2 fast | |
776 | 0 | 8 | |i Erscheint auch als |n Online-Ausgabe, Adobe PDF |z 978-1-119-59072-9 |
776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe, hardcover |z 978-1-119-59069-9 |
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999 | |a oai:aleph.bib-bvb.de:BVB01-031645691 | ||
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Datensatz im Suchindex
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---|---|
any_adam_object | |
author | Rockson, Tayo |
author_facet | Rockson, Tayo |
author_role | aut |
author_sort | Rockson, Tayo |
author_variant | t r tr |
building | Verbundindex |
bvnumber | BV046267806 |
classification_rvk | QP 380 |
collection | ZDB-30-PQE |
contents | Cover; Title Page; Copyright; Contents; Foreword; Acknowledgments; Introduction; Why I Wrote This Book; What Is Connection?; How to Use This Book; Note; Part I Educate; Chapter 1 Education; Chapter 2 Education of Self (Internal Culture); What Does Your Bias Say about You?; Understanding Unconscious Bias; Identifying Prejudices; Knowing Your Emotional Triggers; The Goal Here Is to Learn, Unlearn, and Relearn; Notes; Chapter 3 What Are Your Core Values?; Articulating Your Core Values; How Our Biases and Values Help Us Connect; The Role of Emotional Intelligence Chapter 4 Education of EnvironmentLearn How to Collect and Gather Information; Become an Active Listener; Be an Active Member of Your Community; Notes; Chapter 5 Thinking Like a Sociologist; Develop a Habit of Understanding Why Things Are the Way They Are; Study Melting Pots, Tossed Salads, and the Intersections in between Over Time; Chapter 6 Applying LORA to Educate; Listen; Observe; Reflect; Act; Part II Don't Perpetuate; Chapter 7 Don't Perpetuate Systems; Experiencing Stereotypes; The Danger of Perpetuating Stereotypes; Chapter 8 Identity; Revealing My Identities Making Assumptions about Other People's IdentitiesInsiders versus Outsiders; Chapter 9 Privilege; Types of Privilege; Equality and Equity; Barriers to Connection; Notes; Chapter 10 The Media; Journalism; Platforms Have to Acknowledge Their Power; Entertainment (Movies, Music, Books, and TV); Chapter 11 Workplaces; The Connection between Diversity and Inclusion; Assess; Arrange; Apply; Accountability and Analysis; Affinity; Diversity and Inclusion Starts at the Top; Note; Chapter 12 What about Recruiting and Talent Acquisition?; Talent Search; The Power of Employer Branding; Notes Chapter 13 EducationHistory; Social Justice; Chapter 14 How Allies Can Use Their Privileges and Limit Othering; Understand How History Plays into What Is Going on Today; Understand the Complexities of Your Identity; Understand That Intersectionality Exists; Do Something!; Notes; Chapter 15 Applying LORA to Don't Perpetuate; Listen; Observe; Reflect; Act; Part III Instead, Communicate; Chapter 16 Actually, Communicate; Acknowledging Ideological Differences; Silence Is Not the Answer; The Virus of Apathy; Everyone's Voice Matters; Note; Chapter 17 No More Binary Thinking Chapter 18 Finding Mutual Purpose and Shared MeaningIdentify Your Feelings; Create a Safe Environment; Chapter 19 Receiving Feedback; Ignore the Impulse to React and Embrace the Pause; Understand the Intent-Impact Gap; Acknowledge the Feedback; Chapter 20 Practice the "Yes, And"; Chapter 21 Communicating Like an Architect; Architect as a Metaphor for Communication; The Architecture of Communication Model for Speaking Out; Chapter 22 What Nelson Mandela Taught Us about Seeing the Bigger Picture; Mandela Found Freedom in Forgiveness; Mandela Was Focused on Goals and a Mission beyond Himself |
ctrlnum | (OCoLC)1128851777 (DE-599)BVBBV046267806 |
discipline | Wirtschaftswissenschaften |
format | Electronic eBook |
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language | English |
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spelling | Rockson, Tayo Verfasser aut Use your difference to make a difference how to connect and communicate in a cross-cultural world Tayo Rockson Hoboken, New Jersey Wiley [2019] 1 Online-Ressource (xviii, 222 Seiten) txt rdacontent c rdamedia cr rdacarrier Includes index Cover; Title Page; Copyright; Contents; Foreword; Acknowledgments; Introduction; Why I Wrote This Book; What Is Connection?; How to Use This Book; Note; Part I Educate; Chapter 1 Education; Chapter 2 Education of Self (Internal Culture); What Does Your Bias Say about You?; Understanding Unconscious Bias; Identifying Prejudices; Knowing Your Emotional Triggers; The Goal Here Is to Learn, Unlearn, and Relearn; Notes; Chapter 3 What Are Your Core Values?; Articulating Your Core Values; How Our Biases and Values Help Us Connect; The Role of Emotional Intelligence Chapter 4 Education of EnvironmentLearn How to Collect and Gather Information; Become an Active Listener; Be an Active Member of Your Community; Notes; Chapter 5 Thinking Like a Sociologist; Develop a Habit of Understanding Why Things Are the Way They Are; Study Melting Pots, Tossed Salads, and the Intersections in between Over Time; Chapter 6 Applying LORA to Educate; Listen; Observe; Reflect; Act; Part II Don't Perpetuate; Chapter 7 Don't Perpetuate Systems; Experiencing Stereotypes; The Danger of Perpetuating Stereotypes; Chapter 8 Identity; Revealing My Identities Making Assumptions about Other People's IdentitiesInsiders versus Outsiders; Chapter 9 Privilege; Types of Privilege; Equality and Equity; Barriers to Connection; Notes; Chapter 10 The Media; Journalism; Platforms Have to Acknowledge Their Power; Entertainment (Movies, Music, Books, and TV); Chapter 11 Workplaces; The Connection between Diversity and Inclusion; Assess; Arrange; Apply; Accountability and Analysis; Affinity; Diversity and Inclusion Starts at the Top; Note; Chapter 12 What about Recruiting and Talent Acquisition?; Talent Search; The Power of Employer Branding; Notes Chapter 13 EducationHistory; Social Justice; Chapter 14 How Allies Can Use Their Privileges and Limit Othering; Understand How History Plays into What Is Going on Today; Understand the Complexities of Your Identity; Understand That Intersectionality Exists; Do Something!; Notes; Chapter 15 Applying LORA to Don't Perpetuate; Listen; Observe; Reflect; Act; Part III Instead, Communicate; Chapter 16 Actually, Communicate; Acknowledging Ideological Differences; Silence Is Not the Answer; The Virus of Apathy; Everyone's Voice Matters; Note; Chapter 17 No More Binary Thinking Chapter 18 Finding Mutual Purpose and Shared MeaningIdentify Your Feelings; Create a Safe Environment; Chapter 19 Receiving Feedback; Ignore the Impulse to React and Embrace the Pause; Understand the Intent-Impact Gap; Acknowledge the Feedback; Chapter 20 Practice the "Yes, And"; Chapter 21 Communicating Like an Architect; Architect as a Metaphor for Communication; The Architecture of Communication Model for Speaking Out; Chapter 22 What Nelson Mandela Taught Us about Seeing the Bigger Picture; Mandela Found Freedom in Forgiveness; Mandela Was Focused on Goals and a Mission beyond Himself Become more culturally competent in an increasingly diverse world Recent years have seen dramatic changes to several institutions worldwide. Our increasingly interconnected, digitized, and globalized world presents immense opportunities and unique challenges. Modern businesses and schools interact with individuals and organizations from a diverse range of cultural and national backgrounds-increasing the likelihood for miscommunication, errors in strategy, and unintended consequences in the process. This has also spilled into our daily lives and the way we consume information today. Understanding how to navigate these and other pitfalls requires adaptability, nuanced cross-cultural communication, and effective conflict resolution. Use Your Difference to Make a Difference provides readers with a skills-based, actionable plan that transforms differences into agents of inclusiveness, connection, and mutual understanding. Intercultural communication Interpersonal relations Toleration Multiculturalism BUSINESS & ECONOMICS / Business Communication / General bisacsh Intercultural communication fast Interpersonal relations fast Multiculturalism fast Toleration fast Erscheint auch als Online-Ausgabe, Adobe PDF 978-1-119-59072-9 Erscheint auch als Druck-Ausgabe, hardcover 978-1-119-59069-9 |
spellingShingle | Rockson, Tayo Use your difference to make a difference how to connect and communicate in a cross-cultural world Cover; Title Page; Copyright; Contents; Foreword; Acknowledgments; Introduction; Why I Wrote This Book; What Is Connection?; How to Use This Book; Note; Part I Educate; Chapter 1 Education; Chapter 2 Education of Self (Internal Culture); What Does Your Bias Say about You?; Understanding Unconscious Bias; Identifying Prejudices; Knowing Your Emotional Triggers; The Goal Here Is to Learn, Unlearn, and Relearn; Notes; Chapter 3 What Are Your Core Values?; Articulating Your Core Values; How Our Biases and Values Help Us Connect; The Role of Emotional Intelligence Chapter 4 Education of EnvironmentLearn How to Collect and Gather Information; Become an Active Listener; Be an Active Member of Your Community; Notes; Chapter 5 Thinking Like a Sociologist; Develop a Habit of Understanding Why Things Are the Way They Are; Study Melting Pots, Tossed Salads, and the Intersections in between Over Time; Chapter 6 Applying LORA to Educate; Listen; Observe; Reflect; Act; Part II Don't Perpetuate; Chapter 7 Don't Perpetuate Systems; Experiencing Stereotypes; The Danger of Perpetuating Stereotypes; Chapter 8 Identity; Revealing My Identities Making Assumptions about Other People's IdentitiesInsiders versus Outsiders; Chapter 9 Privilege; Types of Privilege; Equality and Equity; Barriers to Connection; Notes; Chapter 10 The Media; Journalism; Platforms Have to Acknowledge Their Power; Entertainment (Movies, Music, Books, and TV); Chapter 11 Workplaces; The Connection between Diversity and Inclusion; Assess; Arrange; Apply; Accountability and Analysis; Affinity; Diversity and Inclusion Starts at the Top; Note; Chapter 12 What about Recruiting and Talent Acquisition?; Talent Search; The Power of Employer Branding; Notes Chapter 13 EducationHistory; Social Justice; Chapter 14 How Allies Can Use Their Privileges and Limit Othering; Understand How History Plays into What Is Going on Today; Understand the Complexities of Your Identity; Understand That Intersectionality Exists; Do Something!; Notes; Chapter 15 Applying LORA to Don't Perpetuate; Listen; Observe; Reflect; Act; Part III Instead, Communicate; Chapter 16 Actually, Communicate; Acknowledging Ideological Differences; Silence Is Not the Answer; The Virus of Apathy; Everyone's Voice Matters; Note; Chapter 17 No More Binary Thinking Chapter 18 Finding Mutual Purpose and Shared MeaningIdentify Your Feelings; Create a Safe Environment; Chapter 19 Receiving Feedback; Ignore the Impulse to React and Embrace the Pause; Understand the Intent-Impact Gap; Acknowledge the Feedback; Chapter 20 Practice the "Yes, And"; Chapter 21 Communicating Like an Architect; Architect as a Metaphor for Communication; The Architecture of Communication Model for Speaking Out; Chapter 22 What Nelson Mandela Taught Us about Seeing the Bigger Picture; Mandela Found Freedom in Forgiveness; Mandela Was Focused on Goals and a Mission beyond Himself Intercultural communication Interpersonal relations Toleration Multiculturalism BUSINESS & ECONOMICS / Business Communication / General bisacsh Intercultural communication fast Interpersonal relations fast Multiculturalism fast Toleration fast |
title | Use your difference to make a difference how to connect and communicate in a cross-cultural world |
title_auth | Use your difference to make a difference how to connect and communicate in a cross-cultural world |
title_exact_search | Use your difference to make a difference how to connect and communicate in a cross-cultural world |
title_full | Use your difference to make a difference how to connect and communicate in a cross-cultural world Tayo Rockson |
title_fullStr | Use your difference to make a difference how to connect and communicate in a cross-cultural world Tayo Rockson |
title_full_unstemmed | Use your difference to make a difference how to connect and communicate in a cross-cultural world Tayo Rockson |
title_short | Use your difference to make a difference |
title_sort | use your difference to make a difference how to connect and communicate in a cross cultural world |
title_sub | how to connect and communicate in a cross-cultural world |
topic | Intercultural communication Interpersonal relations Toleration Multiculturalism BUSINESS & ECONOMICS / Business Communication / General bisacsh Intercultural communication fast Interpersonal relations fast Multiculturalism fast Toleration fast |
topic_facet | Intercultural communication Interpersonal relations Toleration Multiculturalism BUSINESS & ECONOMICS / Business Communication / General |
work_keys_str_mv | AT rocksontayo useyourdifferencetomakeadifferencehowtoconnectandcommunicateinacrossculturalworld |