Customer satisfaction and sustainability initiatives in the fourth industrial revolution:
""This book links together three highly relevant topics in the business of modern economy-innovation, customer satisfaction, and sustainability-and analyzes their synergies"--Provided by publisher"--
Gespeichert in:
| Weitere Verfasser: | , , |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Hershey, PA
IGI Global
[2020]
|
| Schriftenreihe: | Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
|
| Schlagworte: | |
| Online-Zugang: | DE-1050 DE-573 DE-898 DE-1049 DE-706 DE-29 DE-83 Volltext |
| Zusammenfassung: | ""This book links together three highly relevant topics in the business of modern economy-innovation, customer satisfaction, and sustainability-and analyzes their synergies"--Provided by publisher"-- |
| Beschreibung: | 1 Online-Ressource |
| ISBN: | 9781799814214 |
| DOI: | 10.4018/978-1-7998-1419-1 |
Internformat
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| 245 | 1 | 0 | |a Customer satisfaction and sustainability initiatives in the fourth industrial revolution |c Cecilia Silvestri, Michela Piccarozzi, Barbara Aquilani |
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| 505 | 8 | |a Chapter 1. Industry 4.0 in the context of the triple bottom line of sustainability: a systematic literature review -- Chapter 2. How industry 4.0 changes the value co-creation process -- Chapter 3. Achieving environmental sustainability through industry 4.0 tools: the case of the "symbiosis" digital platform -- Chapter 4. Renewable energy and economic growth: an overview of the literature -- Chapter 5. Innovative business models in digital firms: the challenge of sustainability -- Chapter 6. Environmental sustainability to support competitiveness: from theory to practice -- Chapter 7. Sustainable innovation in fashion products: an opportunity for Italian SMEs -- Chapter 8. Life cycle management and sharing economy: methodological framework and application in sustainable mobility -- Chapter 9. B corp certification for a circular economy approach and a sustainable pathway -- Chapter 10. Ecodesign strategies and customer value: a conjoint approach -- Chapter 11. The importance of consumer perception of corporate social responsibility to meet the need for sustainable consumption: challenges in the sportswear sector -- Chapter 12. The effect of packaging material on consumer evaluation and choice: a comparison between Glass and tetra-pak in the olive oil sector -- Chapter 13. The evolution of fast food in a customer-driven era: innovation and sustainability for customer needs -- Chapter 14. Consumer behavior: motivational factors for the decision to purchase organic products in the municipality of Guadalajara, Jalisco -- Chapter 15. Millennial's involvement in corporate social responsibility | |
| 520 | |a ""This book links together three highly relevant topics in the business of modern economy-innovation, customer satisfaction, and sustainability-and analyzes their synergies"--Provided by publisher"-- | ||
| 650 | 4 | |a Consumer satisfaction | |
| 650 | 4 | |a Consumption (Economics) / Environmental aspects | |
| 650 | 4 | |a Sustainable development | |
| 650 | 7 | |a Consumer satisfaction |2 fast | |
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Datensatz im Suchindex
| _version_ | 1805079020436455425 |
|---|---|
| adam_text | |
| any_adam_object | |
| author2 | Silvestri, Cecilia 1982- Piccarozzi, Michela 1982- Aquilani, Barbara 1969- |
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| author_facet | Silvestri, Cecilia 1982- Piccarozzi, Michela 1982- Aquilani, Barbara 1969- |
| building | Verbundindex |
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| contents | Chapter 1. Industry 4.0 in the context of the triple bottom line of sustainability: a systematic literature review -- Chapter 2. How industry 4.0 changes the value co-creation process -- Chapter 3. Achieving environmental sustainability through industry 4.0 tools: the case of the "symbiosis" digital platform -- Chapter 4. Renewable energy and economic growth: an overview of the literature -- Chapter 5. Innovative business models in digital firms: the challenge of sustainability -- Chapter 6. Environmental sustainability to support competitiveness: from theory to practice -- Chapter 7. Sustainable innovation in fashion products: an opportunity for Italian SMEs -- Chapter 8. Life cycle management and sharing economy: methodological framework and application in sustainable mobility -- Chapter 9. B corp certification for a circular economy approach and a sustainable pathway -- Chapter 10. Ecodesign strategies and customer value: a conjoint approach -- Chapter 11. The importance of consumer perception of corporate social responsibility to meet the need for sustainable consumption: challenges in the sportswear sector -- Chapter 12. The effect of packaging material on consumer evaluation and choice: a comparison between Glass and tetra-pak in the olive oil sector -- Chapter 13. The evolution of fast food in a customer-driven era: innovation and sustainability for customer needs -- Chapter 14. Consumer behavior: motivational factors for the decision to purchase organic products in the municipality of Guadalajara, Jalisco -- Chapter 15. Millennial's involvement in corporate social responsibility |
| ctrlnum | (OCoLC)1128851626 (DE-599)BVBBV046252516 |
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| id | DE-604.BV046252516 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-20T06:38:20Z |
| institution | BVB |
| isbn | 9781799814214 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-031630700 |
| oclc_num | 1128851626 |
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| publishDate | 2020 |
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| publisher | IGI Global |
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| series2 | Advances in marketing, customer relationship management, and e-services (AMCRMES) book series |
| spelling | Customer satisfaction and sustainability initiatives in the fourth industrial revolution Cecilia Silvestri, Michela Piccarozzi, Barbara Aquilani Hershey, PA IGI Global [2020] © 2020 1 Online-Ressource txt rdacontent c rdamedia cr rdacarrier Advances in marketing, customer relationship management, and e-services (AMCRMES) book series Chapter 1. Industry 4.0 in the context of the triple bottom line of sustainability: a systematic literature review -- Chapter 2. How industry 4.0 changes the value co-creation process -- Chapter 3. Achieving environmental sustainability through industry 4.0 tools: the case of the "symbiosis" digital platform -- Chapter 4. Renewable energy and economic growth: an overview of the literature -- Chapter 5. Innovative business models in digital firms: the challenge of sustainability -- Chapter 6. Environmental sustainability to support competitiveness: from theory to practice -- Chapter 7. Sustainable innovation in fashion products: an opportunity for Italian SMEs -- Chapter 8. Life cycle management and sharing economy: methodological framework and application in sustainable mobility -- Chapter 9. B corp certification for a circular economy approach and a sustainable pathway -- Chapter 10. Ecodesign strategies and customer value: a conjoint approach -- Chapter 11. The importance of consumer perception of corporate social responsibility to meet the need for sustainable consumption: challenges in the sportswear sector -- Chapter 12. The effect of packaging material on consumer evaluation and choice: a comparison between Glass and tetra-pak in the olive oil sector -- Chapter 13. The evolution of fast food in a customer-driven era: innovation and sustainability for customer needs -- Chapter 14. Consumer behavior: motivational factors for the decision to purchase organic products in the municipality of Guadalajara, Jalisco -- Chapter 15. Millennial's involvement in corporate social responsibility ""This book links together three highly relevant topics in the business of modern economy-innovation, customer satisfaction, and sustainability-and analyzes their synergies"--Provided by publisher"-- Consumer satisfaction Consumption (Economics) / Environmental aspects Sustainable development Consumer satisfaction fast Consumption (Economics) / Environmental aspects fast Sustainable development fast Silvestri, Cecilia 1982- (DE-588)1200684079 edt Piccarozzi, Michela 1982- (DE-588)1200684117 edt Aquilani, Barbara 1969- (DE-588)1200684141 edt Erscheint auch als Druck-Ausgabe, hardcover 978-1-7998-1419-1 Erscheint auch als Druck-Ausgabe, softcover 978-1-7998-1420-7 https://doi.org/10.4018/978-1-7998-1419-1 Verlag URL des Erstveröffentlichers Volltext |
| spellingShingle | Customer satisfaction and sustainability initiatives in the fourth industrial revolution Chapter 1. Industry 4.0 in the context of the triple bottom line of sustainability: a systematic literature review -- Chapter 2. How industry 4.0 changes the value co-creation process -- Chapter 3. Achieving environmental sustainability through industry 4.0 tools: the case of the "symbiosis" digital platform -- Chapter 4. Renewable energy and economic growth: an overview of the literature -- Chapter 5. Innovative business models in digital firms: the challenge of sustainability -- Chapter 6. Environmental sustainability to support competitiveness: from theory to practice -- Chapter 7. Sustainable innovation in fashion products: an opportunity for Italian SMEs -- Chapter 8. Life cycle management and sharing economy: methodological framework and application in sustainable mobility -- Chapter 9. B corp certification for a circular economy approach and a sustainable pathway -- Chapter 10. Ecodesign strategies and customer value: a conjoint approach -- Chapter 11. The importance of consumer perception of corporate social responsibility to meet the need for sustainable consumption: challenges in the sportswear sector -- Chapter 12. The effect of packaging material on consumer evaluation and choice: a comparison between Glass and tetra-pak in the olive oil sector -- Chapter 13. The evolution of fast food in a customer-driven era: innovation and sustainability for customer needs -- Chapter 14. Consumer behavior: motivational factors for the decision to purchase organic products in the municipality of Guadalajara, Jalisco -- Chapter 15. Millennial's involvement in corporate social responsibility Consumer satisfaction Consumption (Economics) / Environmental aspects Sustainable development Consumer satisfaction fast Consumption (Economics) / Environmental aspects fast Sustainable development fast |
| title | Customer satisfaction and sustainability initiatives in the fourth industrial revolution |
| title_auth | Customer satisfaction and sustainability initiatives in the fourth industrial revolution |
| title_exact_search | Customer satisfaction and sustainability initiatives in the fourth industrial revolution |
| title_full | Customer satisfaction and sustainability initiatives in the fourth industrial revolution Cecilia Silvestri, Michela Piccarozzi, Barbara Aquilani |
| title_fullStr | Customer satisfaction and sustainability initiatives in the fourth industrial revolution Cecilia Silvestri, Michela Piccarozzi, Barbara Aquilani |
| title_full_unstemmed | Customer satisfaction and sustainability initiatives in the fourth industrial revolution Cecilia Silvestri, Michela Piccarozzi, Barbara Aquilani |
| title_short | Customer satisfaction and sustainability initiatives in the fourth industrial revolution |
| title_sort | customer satisfaction and sustainability initiatives in the fourth industrial revolution |
| topic | Consumer satisfaction Consumption (Economics) / Environmental aspects Sustainable development Consumer satisfaction fast Consumption (Economics) / Environmental aspects fast Sustainable development fast |
| topic_facet | Consumer satisfaction Consumption (Economics) / Environmental aspects Sustainable development |
| url | https://doi.org/10.4018/978-1-7998-1419-1 |
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