Customer Experience im Zeitalter des Kunden: Best Practices, Lessons Learned und Forschungsergebnisse
Gespeichert in:
| Weitere Verfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | German |
| Veröffentlicht: |
Wiesbaden
Springer Gabler
[2018]
|
| Schlagworte: | |
| Online-Zugang: | Inhaltstext http://www.springer.com/ Inhaltsverzeichnis |
| Beschreibung: | XIX, 233 Seiten Illustrationen, Diagramme |
| ISBN: | 9783658189600 3658189606 |
Internformat
MARC
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| 245 | 1 | 0 | |a Customer Experience im Zeitalter des Kunden |b Best Practices, Lessons Learned und Forschungsergebnisse |c Andreas Rusnjak, Daniel R.A. Schallmo (Hrsg.) |
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| 653 | |a Geschäftsmodell-Innovation | ||
| 653 | |a Kundenorientierung | ||
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| 653 | |a Touchpoint | ||
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| 653 | |a KJSU | ||
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| 653 | |a KJMV6 | ||
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Datensatz im Suchindex
| _version_ | 1804180668439068672 |
|---|---|
| any_adam_object | |
| author2 | Rusnjak, Andreas 1974- Schallmo, Daniel 1978- |
| author2_role | edt edt |
| author2_variant | a r ar d s ds |
| author_GND | (DE-588)1037416244 (DE-588)1027210007 |
| author_facet | Rusnjak, Andreas 1974- Schallmo, Daniel 1978- |
| building | Verbundindex |
| bvnumber | BV046246031 |
| classification_rvk | QP 620 QW 300 |
| ctrlnum | (OCoLC)1031996857 (DE-599)DNB113784826X |
| dewey-full | 658.812 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.812 |
| dewey-search | 658.812 |
| dewey-sort | 3658.812 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Book |
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| id | DE-604.BV046246031 |
| illustrated | Illustrated |
| indexdate | 2024-07-10T08:39:25Z |
| institution | BVB |
| institution_GND | (DE-588)1043386068 |
| isbn | 9783658189600 3658189606 |
| language | German |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-031624348 |
| oclc_num | 1031996857 |
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| owner | DE-1049 |
| owner_facet | DE-1049 |
| physical | XIX, 233 Seiten Illustrationen, Diagramme |
| publishDate | 2018 |
| publishDateSearch | 2018 |
| publishDateSort | 2018 |
| publisher | Springer Gabler |
| record_format | marc |
| spelling | Customer Experience im Zeitalter des Kunden Best Practices, Lessons Learned und Forschungsergebnisse Andreas Rusnjak, Daniel R.A. Schallmo (Hrsg.) Wiesbaden Springer Gabler [2018] XIX, 233 Seiten Illustrationen, Diagramme txt rdacontent n rdamedia nc rdacarrier Kundenorientierung (DE-588)4316837-1 gnd rswk-swf Kundentreue (DE-588)4393499-7 gnd rswk-swf Verbraucherzufriedenheit (DE-588)4129147-5 gnd rswk-swf Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Beziehungsmanagement (DE-588)4326109-7 gnd rswk-swf Hardback BUS087000 KJMV6 650 CRM Customer Experience Management Customer Journey Customer Relationship Management Digital Business Digitale Transformation Geschäftsmodell-Innovation Kundenorientierung Marke Smart Customer Touchpoint BUS018000 KJSU A SC518000: Innovation/Technology Management SUCO41169: Business and Management SC513050: Customer Relationship Management 1783: Hardcover, Softcover / Wirtschaft/Betriebswirtschaft Kundenorientierung (DE-588)4316837-1 s Verbraucherzufriedenheit (DE-588)4129147-5 s Kundentreue (DE-588)4393499-7 s Beziehungsmanagement (DE-588)4326109-7 s DE-604 Kundenmanagement (DE-588)4236865-0 s 1\p DE-604 Rusnjak, Andreas 1974- (DE-588)1037416244 edt Schallmo, Daniel 1978- (DE-588)1027210007 edt Springer Fachmedien Wiesbaden (DE-588)1043386068 pbl Erscheint auch als Online-Ausgabe Customer Experience im Zeitalter des Kunden Wiesbaden : Springer Fachmedien Wiesbaden, 2018 Online-Ressourcen X:MVB text/html http://deposit.dnb.de/cgi-bin/dokserv?id=62b045980f044ce19dbb52c7ae3e1842&prov=M&dok_var=1&dok_ext=htm Inhaltstext X:MVB http://www.springer.com/ B:DE-101 application/pdf http://d-nb.info/113784826X/04 Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Customer Experience im Zeitalter des Kunden Best Practices, Lessons Learned und Forschungsergebnisse Kundenorientierung (DE-588)4316837-1 gnd Kundentreue (DE-588)4393499-7 gnd Verbraucherzufriedenheit (DE-588)4129147-5 gnd Kundenmanagement (DE-588)4236865-0 gnd Beziehungsmanagement (DE-588)4326109-7 gnd |
| subject_GND | (DE-588)4316837-1 (DE-588)4393499-7 (DE-588)4129147-5 (DE-588)4236865-0 (DE-588)4326109-7 |
| title | Customer Experience im Zeitalter des Kunden Best Practices, Lessons Learned und Forschungsergebnisse |
| title_auth | Customer Experience im Zeitalter des Kunden Best Practices, Lessons Learned und Forschungsergebnisse |
| title_exact_search | Customer Experience im Zeitalter des Kunden Best Practices, Lessons Learned und Forschungsergebnisse |
| title_full | Customer Experience im Zeitalter des Kunden Best Practices, Lessons Learned und Forschungsergebnisse Andreas Rusnjak, Daniel R.A. Schallmo (Hrsg.) |
| title_fullStr | Customer Experience im Zeitalter des Kunden Best Practices, Lessons Learned und Forschungsergebnisse Andreas Rusnjak, Daniel R.A. Schallmo (Hrsg.) |
| title_full_unstemmed | Customer Experience im Zeitalter des Kunden Best Practices, Lessons Learned und Forschungsergebnisse Andreas Rusnjak, Daniel R.A. Schallmo (Hrsg.) |
| title_short | Customer Experience im Zeitalter des Kunden |
| title_sort | customer experience im zeitalter des kunden best practices lessons learned und forschungsergebnisse |
| title_sub | Best Practices, Lessons Learned und Forschungsergebnisse |
| topic | Kundenorientierung (DE-588)4316837-1 gnd Kundentreue (DE-588)4393499-7 gnd Verbraucherzufriedenheit (DE-588)4129147-5 gnd Kundenmanagement (DE-588)4236865-0 gnd Beziehungsmanagement (DE-588)4326109-7 gnd |
| topic_facet | Kundenorientierung Kundentreue Verbraucherzufriedenheit Kundenmanagement Beziehungsmanagement |
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