Good enough for government work: the public reputation crisis in America (and what we can do to fix it)
American government is in the midst of a reputation crisis. An overwhelming majority of citizens - Republicans and Democrats alike - hold negative perceptions of the government and believe it is wasteful, inefficient, and doing a generally poor job managing public programs and providing public servi...
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Chicago ; London
University of Chicago Press
2019
|
| Schriftenreihe: | Chicago studies in American politics
|
| Schlagworte: | |
| Zusammenfassung: | American government is in the midst of a reputation crisis. An overwhelming majority of citizens - Republicans and Democrats alike - hold negative perceptions of the government and believe it is wasteful, inefficient, and doing a generally poor job managing public programs and providing public services. When social problems arise, Americans are therefore skeptical that the government has the ability to respond effectively. It's a serious problem, argues Amy E. Lerman, and it will not be a simple one to fix. With Good Enough for Government Work, Lerman uses surveys, experiments, and public opinion data to argue persuasively that the reputation of government is itself an impediment to government's ability to achieve the common good. In addition to improving its efficiency and effectiveness, government therefore has an equally critical task: countering the belief that the public sector is mired in incompetence. Lerman takes readers through the main challenges. Negative perceptions are highly resistant to change, she shows, because we tend to perceive the world in a way that confirms our negative stereotypes of government - even in the face of new information. Those who hold particularly negative perceptions also begin to "opt out" in favor of private alternatives, such as sending their children to private schools, living in gated communities, and refusing to participate in public health insurance programs. When sufficient numbers of people opt out of public services, the result can be a decline in the objective quality of public provision. Lerman concludes with practical solutions for how the government might improve its reputation and roll back current efforts to eliminate or privatize even some of the most critical public services |
| Beschreibung: | viii, 317 Seiten Diagramme 24 cm |
| ISBN: | 9780226630175 9780226630205 |
Internformat
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| 505 | 8 | |a Foundations of the reputation crisis -- The public reputation crisis -- A brief history of public reputation -- "Good enough for government work" -- How a reputation crisis unfolds -- Why reputations in crisis are hard to change -- Why personal experience isn't always enough -- The role of reputation in a polarized policy domain -- The consequences of a crisis -- The public reputation as a self-fulfilling prophecy -- When citizens opt in, attitudes can change -- Rebuilding reputation -- Responding to a public crisis: lessons from industry -- Putting lessons into practice -- Privatization and the public good -- The political costs of privatization -- Good government and good governing -- Beyond the reputation crisis -- Notes | |
| 520 | 3 | |a American government is in the midst of a reputation crisis. An overwhelming majority of citizens - Republicans and Democrats alike - hold negative perceptions of the government and believe it is wasteful, inefficient, and doing a generally poor job managing public programs and providing public services. When social problems arise, Americans are therefore skeptical that the government has the ability to respond effectively. It's a serious problem, argues Amy E. Lerman, and it will not be a simple one to fix. With Good Enough for Government Work, Lerman uses surveys, experiments, and public opinion data to argue persuasively that the reputation of government is itself an impediment to government's ability to achieve the common good. In addition to improving its efficiency and effectiveness, government therefore has an equally critical task: countering the belief that the public sector is mired in incompetence. Lerman takes readers through the main challenges. Negative perceptions are highly resistant to change, she shows, because we tend to perceive the world in a way that confirms our negative stereotypes of government - even in the face of new information. Those who hold particularly negative perceptions also begin to "opt out" in favor of private alternatives, such as sending their children to private schools, living in gated communities, and refusing to participate in public health insurance programs. When sufficient numbers of people opt out of public services, the result can be a decline in the objective quality of public provision. Lerman concludes with practical solutions for how the government might improve its reputation and roll back current efforts to eliminate or privatize even some of the most critical public services | |
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Datensatz im Suchindex
| _version_ | 1804180507824488448 |
|---|---|
| any_adam_object | |
| author | Lerman, Amy E. 1978- |
| author_GND | (DE-588)1047127067 |
| author_facet | Lerman, Amy E. 1978- |
| author_role | aut |
| author_sort | Lerman, Amy E. 1978- |
| author_variant | a e l ae ael |
| building | Verbundindex |
| bvnumber | BV046159049 |
| contents | Foundations of the reputation crisis -- The public reputation crisis -- A brief history of public reputation -- "Good enough for government work" -- How a reputation crisis unfolds -- Why reputations in crisis are hard to change -- Why personal experience isn't always enough -- The role of reputation in a polarized policy domain -- The consequences of a crisis -- The public reputation as a self-fulfilling prophecy -- When citizens opt in, attitudes can change -- Rebuilding reputation -- Responding to a public crisis: lessons from industry -- Putting lessons into practice -- Privatization and the public good -- The political costs of privatization -- Good government and good governing -- Beyond the reputation crisis -- Notes |
| ctrlnum | (OCoLC)1120150745 (DE-599)BVBBV046159049 |
| era | Geschichte 1900-2099 gnd |
| era_facet | Geschichte 1900-2099 |
| format | Book |
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| indexdate | 2024-07-10T08:36:52Z |
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| isbn | 9780226630175 9780226630205 |
| language | English |
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| publishDate | 2019 |
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| publisher | University of Chicago Press |
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| series2 | Chicago studies in American politics |
| spelling | Lerman, Amy E. 1978- Verfasser (DE-588)1047127067 aut Good enough for government work the public reputation crisis in America (and what we can do to fix it) Amy E. Lerman Chicago ; London University of Chicago Press 2019 viii, 317 Seiten Diagramme 24 cm txt rdacontent n rdamedia nc rdacarrier Chicago studies in American politics Foundations of the reputation crisis -- The public reputation crisis -- A brief history of public reputation -- "Good enough for government work" -- How a reputation crisis unfolds -- Why reputations in crisis are hard to change -- Why personal experience isn't always enough -- The role of reputation in a polarized policy domain -- The consequences of a crisis -- The public reputation as a self-fulfilling prophecy -- When citizens opt in, attitudes can change -- Rebuilding reputation -- Responding to a public crisis: lessons from industry -- Putting lessons into practice -- Privatization and the public good -- The political costs of privatization -- Good government and good governing -- Beyond the reputation crisis -- Notes American government is in the midst of a reputation crisis. An overwhelming majority of citizens - Republicans and Democrats alike - hold negative perceptions of the government and believe it is wasteful, inefficient, and doing a generally poor job managing public programs and providing public services. When social problems arise, Americans are therefore skeptical that the government has the ability to respond effectively. It's a serious problem, argues Amy E. Lerman, and it will not be a simple one to fix. With Good Enough for Government Work, Lerman uses surveys, experiments, and public opinion data to argue persuasively that the reputation of government is itself an impediment to government's ability to achieve the common good. In addition to improving its efficiency and effectiveness, government therefore has an equally critical task: countering the belief that the public sector is mired in incompetence. Lerman takes readers through the main challenges. Negative perceptions are highly resistant to change, she shows, because we tend to perceive the world in a way that confirms our negative stereotypes of government - even in the face of new information. Those who hold particularly negative perceptions also begin to "opt out" in favor of private alternatives, such as sending their children to private schools, living in gated communities, and refusing to participate in public health insurance programs. When sufficient numbers of people opt out of public services, the result can be a decline in the objective quality of public provision. Lerman concludes with practical solutions for how the government might improve its reputation and roll back current efforts to eliminate or privatize even some of the most critical public services Geschichte 1900-2099 gnd rswk-swf Public administration / United States / Public opinion Reputation / United States Public opinion / United States Öffentliche Meinung (DE-588)4043152-6 gnd rswk-swf Öffentliches Amt (DE-588)4456587-2 gnd rswk-swf Prestige (DE-588)4076334-1 gnd rswk-swf United States / Politics and government / Public opinion United States / Politics and government / 20th century United States / Politics and government / 21st century USA (DE-588)4078704-7 gnd rswk-swf Politics and government Politics and government / Public opinion Public administration / Public opinion Öffentliche Meinung (DE-588)4043152-6 s Prestige (DE-588)4076334-1 s Öffentliches Amt (DE-588)4456587-2 s USA (DE-588)4078704-7 g Geschichte 1900-2099 z DE-604 Erscheint auch als Online-Ausgabe 978-0-226-63034-2 |
| spellingShingle | Lerman, Amy E. 1978- Good enough for government work the public reputation crisis in America (and what we can do to fix it) Foundations of the reputation crisis -- The public reputation crisis -- A brief history of public reputation -- "Good enough for government work" -- How a reputation crisis unfolds -- Why reputations in crisis are hard to change -- Why personal experience isn't always enough -- The role of reputation in a polarized policy domain -- The consequences of a crisis -- The public reputation as a self-fulfilling prophecy -- When citizens opt in, attitudes can change -- Rebuilding reputation -- Responding to a public crisis: lessons from industry -- Putting lessons into practice -- Privatization and the public good -- The political costs of privatization -- Good government and good governing -- Beyond the reputation crisis -- Notes Public administration / United States / Public opinion Reputation / United States Public opinion / United States Öffentliche Meinung (DE-588)4043152-6 gnd Öffentliches Amt (DE-588)4456587-2 gnd Prestige (DE-588)4076334-1 gnd |
| subject_GND | (DE-588)4043152-6 (DE-588)4456587-2 (DE-588)4076334-1 (DE-588)4078704-7 |
| title | Good enough for government work the public reputation crisis in America (and what we can do to fix it) |
| title_auth | Good enough for government work the public reputation crisis in America (and what we can do to fix it) |
| title_exact_search | Good enough for government work the public reputation crisis in America (and what we can do to fix it) |
| title_full | Good enough for government work the public reputation crisis in America (and what we can do to fix it) Amy E. Lerman |
| title_fullStr | Good enough for government work the public reputation crisis in America (and what we can do to fix it) Amy E. Lerman |
| title_full_unstemmed | Good enough for government work the public reputation crisis in America (and what we can do to fix it) Amy E. Lerman |
| title_short | Good enough for government work |
| title_sort | good enough for government work the public reputation crisis in america and what we can do to fix it |
| title_sub | the public reputation crisis in America (and what we can do to fix it) |
| topic | Public administration / United States / Public opinion Reputation / United States Public opinion / United States Öffentliche Meinung (DE-588)4043152-6 gnd Öffentliches Amt (DE-588)4456587-2 gnd Prestige (DE-588)4076334-1 gnd |
| topic_facet | Public administration / United States / Public opinion Reputation / United States Public opinion / United States Öffentliche Meinung Öffentliches Amt Prestige United States / Politics and government / Public opinion United States / Politics and government / 20th century United States / Politics and government / 21st century USA |
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