Social Customer Relationship Management: Fundamentals, Applications, Technologies
Gespeichert in:
Hauptverfasser: | , |
---|---|
Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
Cham
Springer
2020
Cham Springer International Publishing |
Schriftenreihe: | Management for Professionals
|
Schlagworte: | |
Online-Zugang: | BTU01 FAB01 FAN01 FAW01 FHA01 FHI01 FHM01 FHN01 FHO01 FHR01 FKE01 FLA01 FNU01 FRO01 FWS01 FWS02 HTW01 HWR01 TUM01 UBG01 UBR01 UBT01 UBW01 UBY01 UEI01 UPA01 Volltext Buchcover |
Beschreibung: | 1 Online-Ressource (XV, 115 Seiten) |
ISBN: | 9783030233433 |
ISSN: | 2192-810X |
DOI: | 10.1007/978-3-030-23343-3 |
Internformat
MARC
LEADER | 00000nmm a2200000zc 4500 | ||
---|---|---|---|
001 | BV046137638 | ||
003 | DE-604 | ||
005 | 20200728 | ||
007 | cr|uuu---uuuuu | ||
008 | 190903s2020 |||| o||u| ||||||eng d | ||
020 | |a 9783030233433 |c Online |9 978-3-030-23343-3 | ||
024 | 7 | |a 10.1007/978-3-030-23343-3 |2 doi | |
035 | |a (ZDB-2-BUM)9783030233433 | ||
035 | |a (OCoLC)1190249922 | ||
035 | |a (DE-599)BVBBV046137638 | ||
040 | |a DE-604 |b ger |e rda | ||
041 | 0 | |a eng | |
049 | |a DE-573 |a DE-1102 |a DE-860 |a DE-91 |a DE-83 |a DE-1046 |a DE-1043 |a DE-Aug4 |a DE-898 |a DE-861 |a DE-188 |a DE-523 |a DE-1049 |a DE-859 |a DE-473 |a DE-863 |a DE-20 |a DE-1051 |a DE-862 |a DE-92 |a DE-824 |a DE-2070s |a DE-M347 |a DE-703 |a DE-706 |a DE-739 |a DE-634 |a DE-355 |a DE-11 | ||
082 | 0 | |a 658.812 |2 23 | |
084 | |a QP 620 |0 (DE-625)141911: |2 rvk | ||
084 | |a QP 650 |0 (DE-625)141922: |2 rvk | ||
084 | |a WIR 000 |2 stub | ||
100 | 1 | |a Alt, Rainer |d 1964- |e Verfasser |0 (DE-588)1022072056 |4 aut | |
245 | 1 | 0 | |a Social Customer Relationship Management |b Fundamentals, Applications, Technologies |c by Rainer Alt, Olaf Reinhold |
264 | 1 | |a Cham |b Springer |c 2020 | |
264 | 1 | |a Cham |b Springer International Publishing | |
300 | |a 1 Online-Ressource (XV, 115 Seiten) | ||
336 | |b txt |2 rdacontent | ||
337 | |b c |2 rdamedia | ||
338 | |b cr |2 rdacarrier | ||
490 | 0 | |a Management for Professionals |x 2192-810X | |
650 | 4 | |a Customer Relationship Management | |
650 | 4 | |a e-Business/e-Commerce | |
650 | 4 | |a Online Marketing/Social Media | |
650 | 4 | |a e-Commerce/e-business | |
650 | 4 | |a Information Systems and Communication Service | |
650 | 4 | |a Business Information Systems | |
650 | 4 | |a Customer relations-Management | |
650 | 4 | |a E-business | |
650 | 4 | |a Internet marketing | |
650 | 4 | |a Information systems | |
650 | 4 | |a Management information systems | |
650 | 0 | 7 | |a Beziehungsmarketing |0 (DE-588)4789127-0 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Soziale Software |0 (DE-588)7550143-0 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Kundenmanagement |0 (DE-588)4236865-0 |2 gnd |9 rswk-swf |
689 | 0 | 0 | |a Beziehungsmarketing |0 (DE-588)4789127-0 |D s |
689 | 0 | 1 | |a Kundenmanagement |0 (DE-588)4236865-0 |D s |
689 | 0 | 2 | |a Soziale Software |0 (DE-588)7550143-0 |D s |
689 | 0 | |8 1\p |5 DE-604 | |
700 | 1 | |a Reinhold, Olaf |d 1979- |e Verfasser |0 (DE-588)113163750X |4 aut | |
776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe |z 978-3-030-23342-6 |w (DE-604)BV046255170 |
776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe |z 978-3-030-23344-0 |
776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe |z 978-3-030-23345-7 |
856 | 4 | 0 | |u https://doi.org/10.1007/978-3-030-23343-3 |x Verlag |z URL des Erstveröffentlichers |3 Volltext |
856 | 4 | 2 | |m SWB Datenaustausch |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=031517938&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Buchcover |
912 | |a ZDB-2-BUM | ||
940 | 1 | |q ZDB-2-BUM_2020 | |
999 | |a oai:aleph.bib-bvb.de:BVB01-031517938 | ||
883 | 1 | |8 1\p |a cgwrk |d 20201028 |q DE-101 |u https://d-nb.info/provenance/plan#cgwrk | |
966 | e | |u https://doi.org/10.1007/978-3-030-23343-3 |l BTU01 |p ZDB-2-BUM |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.1007/978-3-030-23343-3 |l FAB01 |p ZDB-2-BUM |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.1007/978-3-030-23343-3 |l FAN01 |p ZDB-2-BUM |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.1007/978-3-030-23343-3 |l FAW01 |p ZDB-2-BUM |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.1007/978-3-030-23343-3 |l FHA01 |p ZDB-2-BUM |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.1007/978-3-030-23343-3 |l FHI01 |p ZDB-2-BUM |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.1007/978-3-030-23343-3 |l FHM01 |p ZDB-2-BUM |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.1007/978-3-030-23343-3 |l FHN01 |p ZDB-2-BUM |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.1007/978-3-030-23343-3 |l FHO01 |p ZDB-2-BUM |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.1007/978-3-030-23343-3 |l FHR01 |p ZDB-2-BUM |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.1007/978-3-030-23343-3 |l FKE01 |p ZDB-2-BUM |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.1007/978-3-030-23343-3 |l FLA01 |p ZDB-2-BUM |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.1007/978-3-030-23343-3 |l FNU01 |p ZDB-2-BUM |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.1007/978-3-030-23343-3 |l FRO01 |p ZDB-2-BUM |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.1007/978-3-030-23343-3 |l FWS01 |p ZDB-2-BUM |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.1007/978-3-030-23343-3 |l FWS02 |p ZDB-2-BUM |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.1007/978-3-030-23343-3 |l HTW01 |p ZDB-2-BUM |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.1007/978-3-030-23343-3 |l HWR01 |p ZDB-2-BUM |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.1007/978-3-030-23343-3 |l TUM01 |p ZDB-2-BUM |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.1007/978-3-030-23343-3 |l UBG01 |p ZDB-2-BUM |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.1007/978-3-030-23343-3 |l UBR01 |p ZDB-2-BUM |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.1007/978-3-030-23343-3 |l UBT01 |p ZDB-2-BUM |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.1007/978-3-030-23343-3 |l UBW01 |p ZDB-2-BUM |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.1007/978-3-030-23343-3 |l UBY01 |p ZDB-2-BUM |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.1007/978-3-030-23343-3 |l UEI01 |p ZDB-2-BUM |x Verlag |3 Volltext | |
966 | e | |u https://doi.org/10.1007/978-3-030-23343-3 |l UPA01 |p ZDB-2-BUM |x Verlag |3 Volltext |
Datensatz im Suchindex
DE-BY-FWS_katkey | 735440 |
---|---|
_version_ | 1806189373942661120 |
any_adam_object | 1 |
author | Alt, Rainer 1964- Reinhold, Olaf 1979- |
author_GND | (DE-588)1022072056 (DE-588)113163750X |
author_facet | Alt, Rainer 1964- Reinhold, Olaf 1979- |
author_role | aut aut |
author_sort | Alt, Rainer 1964- |
author_variant | r a ra o r or |
building | Verbundindex |
bvnumber | BV046137638 |
classification_rvk | QP 620 QP 650 |
classification_tum | WIR 000 |
collection | ZDB-2-BUM |
ctrlnum | (ZDB-2-BUM)9783030233433 (OCoLC)1190249922 (DE-599)BVBBV046137638 |
dewey-full | 658.812 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.812 |
dewey-search | 658.812 |
dewey-sort | 3658.812 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
doi_str_mv | 10.1007/978-3-030-23343-3 |
format | Electronic eBook |
fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>05493nmm a2200985zc 4500</leader><controlfield tag="001">BV046137638</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20200728 </controlfield><controlfield tag="007">cr|uuu---uuuuu</controlfield><controlfield tag="008">190903s2020 |||| o||u| ||||||eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9783030233433</subfield><subfield code="c">Online</subfield><subfield code="9">978-3-030-23343-3</subfield></datafield><datafield tag="024" ind1="7" ind2=" "><subfield code="a">10.1007/978-3-030-23343-3</subfield><subfield code="2">doi</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(ZDB-2-BUM)9783030233433</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)1190249922</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV046137638</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rda</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-573</subfield><subfield code="a">DE-1102</subfield><subfield code="a">DE-860</subfield><subfield code="a">DE-91</subfield><subfield code="a">DE-83</subfield><subfield code="a">DE-1046</subfield><subfield code="a">DE-1043</subfield><subfield code="a">DE-Aug4</subfield><subfield code="a">DE-898</subfield><subfield code="a">DE-861</subfield><subfield code="a">DE-188</subfield><subfield code="a">DE-523</subfield><subfield code="a">DE-1049</subfield><subfield code="a">DE-859</subfield><subfield code="a">DE-473</subfield><subfield code="a">DE-863</subfield><subfield code="a">DE-20</subfield><subfield code="a">DE-1051</subfield><subfield code="a">DE-862</subfield><subfield code="a">DE-92</subfield><subfield code="a">DE-824</subfield><subfield code="a">DE-2070s</subfield><subfield code="a">DE-M347</subfield><subfield code="a">DE-703</subfield><subfield code="a">DE-706</subfield><subfield code="a">DE-739</subfield><subfield code="a">DE-634</subfield><subfield code="a">DE-355</subfield><subfield code="a">DE-11</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.812</subfield><subfield code="2">23</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 620</subfield><subfield code="0">(DE-625)141911:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 650</subfield><subfield code="0">(DE-625)141922:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">WIR 000</subfield><subfield code="2">stub</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Alt, Rainer</subfield><subfield code="d">1964-</subfield><subfield code="e">Verfasser</subfield><subfield code="0">(DE-588)1022072056</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Social Customer Relationship Management</subfield><subfield code="b">Fundamentals, Applications, Technologies</subfield><subfield code="c">by Rainer Alt, Olaf Reinhold</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Cham</subfield><subfield code="b">Springer</subfield><subfield code="c">2020</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Cham</subfield><subfield code="b">Springer International Publishing</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 Online-Ressource (XV, 115 Seiten)</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="490" ind1="0" ind2=" "><subfield code="a">Management for Professionals</subfield><subfield code="x">2192-810X</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Customer Relationship Management</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">e-Business/e-Commerce</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Online Marketing/Social Media</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">e-Commerce/e-business</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Information Systems and Communication Service</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Business Information Systems</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Customer relations-Management</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">E-business</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Internet marketing</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Information systems</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Management information systems</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Beziehungsmarketing</subfield><subfield code="0">(DE-588)4789127-0</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Soziale Software</subfield><subfield code="0">(DE-588)7550143-0</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Kundenmanagement</subfield><subfield code="0">(DE-588)4236865-0</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Beziehungsmarketing</subfield><subfield code="0">(DE-588)4789127-0</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Kundenmanagement</subfield><subfield code="0">(DE-588)4236865-0</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="2"><subfield code="a">Soziale Software</subfield><subfield code="0">(DE-588)7550143-0</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="8">1\p</subfield><subfield code="5">DE-604</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Reinhold, Olaf</subfield><subfield code="d">1979-</subfield><subfield code="e">Verfasser</subfield><subfield code="0">(DE-588)113163750X</subfield><subfield code="4">aut</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">Druck-Ausgabe</subfield><subfield code="z">978-3-030-23342-6</subfield><subfield code="w">(DE-604)BV046255170</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">Druck-Ausgabe</subfield><subfield code="z">978-3-030-23344-0</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">Druck-Ausgabe</subfield><subfield code="z">978-3-030-23345-7</subfield></datafield><datafield tag="856" ind1="4" ind2="0"><subfield code="u">https://doi.org/10.1007/978-3-030-23343-3</subfield><subfield code="x">Verlag</subfield><subfield code="z">URL des Erstveröffentlichers</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="856" ind1="4" ind2="2"><subfield code="m">SWB Datenaustausch</subfield><subfield code="q">application/pdf</subfield><subfield code="u">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=031517938&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</subfield><subfield code="3">Buchcover</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ZDB-2-BUM</subfield></datafield><datafield tag="940" ind1="1" ind2=" "><subfield code="q">ZDB-2-BUM_2020</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-031517938</subfield></datafield><datafield tag="883" ind1="1" ind2=" "><subfield code="8">1\p</subfield><subfield code="a">cgwrk</subfield><subfield code="d">20201028</subfield><subfield code="q">DE-101</subfield><subfield code="u">https://d-nb.info/provenance/plan#cgwrk</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-030-23343-3</subfield><subfield code="l">BTU01</subfield><subfield code="p">ZDB-2-BUM</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-030-23343-3</subfield><subfield code="l">FAB01</subfield><subfield code="p">ZDB-2-BUM</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-030-23343-3</subfield><subfield code="l">FAN01</subfield><subfield code="p">ZDB-2-BUM</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-030-23343-3</subfield><subfield code="l">FAW01</subfield><subfield code="p">ZDB-2-BUM</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-030-23343-3</subfield><subfield code="l">FHA01</subfield><subfield code="p">ZDB-2-BUM</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-030-23343-3</subfield><subfield code="l">FHI01</subfield><subfield code="p">ZDB-2-BUM</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-030-23343-3</subfield><subfield code="l">FHM01</subfield><subfield code="p">ZDB-2-BUM</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-030-23343-3</subfield><subfield code="l">FHN01</subfield><subfield code="p">ZDB-2-BUM</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-030-23343-3</subfield><subfield code="l">FHO01</subfield><subfield code="p">ZDB-2-BUM</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-030-23343-3</subfield><subfield code="l">FHR01</subfield><subfield code="p">ZDB-2-BUM</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-030-23343-3</subfield><subfield code="l">FKE01</subfield><subfield code="p">ZDB-2-BUM</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-030-23343-3</subfield><subfield code="l">FLA01</subfield><subfield code="p">ZDB-2-BUM</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-030-23343-3</subfield><subfield code="l">FNU01</subfield><subfield code="p">ZDB-2-BUM</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-030-23343-3</subfield><subfield code="l">FRO01</subfield><subfield code="p">ZDB-2-BUM</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-030-23343-3</subfield><subfield code="l">FWS01</subfield><subfield code="p">ZDB-2-BUM</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-030-23343-3</subfield><subfield code="l">FWS02</subfield><subfield code="p">ZDB-2-BUM</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-030-23343-3</subfield><subfield code="l">HTW01</subfield><subfield code="p">ZDB-2-BUM</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-030-23343-3</subfield><subfield code="l">HWR01</subfield><subfield code="p">ZDB-2-BUM</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-030-23343-3</subfield><subfield code="l">TUM01</subfield><subfield code="p">ZDB-2-BUM</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-030-23343-3</subfield><subfield code="l">UBG01</subfield><subfield code="p">ZDB-2-BUM</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-030-23343-3</subfield><subfield code="l">UBR01</subfield><subfield code="p">ZDB-2-BUM</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-030-23343-3</subfield><subfield code="l">UBT01</subfield><subfield code="p">ZDB-2-BUM</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-030-23343-3</subfield><subfield code="l">UBW01</subfield><subfield code="p">ZDB-2-BUM</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-030-23343-3</subfield><subfield code="l">UBY01</subfield><subfield code="p">ZDB-2-BUM</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-030-23343-3</subfield><subfield code="l">UEI01</subfield><subfield code="p">ZDB-2-BUM</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://doi.org/10.1007/978-3-030-23343-3</subfield><subfield code="l">UPA01</subfield><subfield code="p">ZDB-2-BUM</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield></record></collection> |
id | DE-604.BV046137638 |
illustrated | Not Illustrated |
indexdate | 2024-08-01T14:46:56Z |
institution | BVB |
isbn | 9783030233433 |
issn | 2192-810X |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-031517938 |
oclc_num | 1190249922 |
open_access_boolean | |
owner | DE-573 DE-1102 DE-860 DE-91 DE-BY-TUM DE-83 DE-1046 DE-1043 DE-Aug4 DE-898 DE-BY-UBR DE-861 DE-188 DE-523 DE-1049 DE-859 DE-473 DE-BY-UBG DE-863 DE-BY-FWS DE-20 DE-1051 DE-862 DE-BY-FWS DE-92 DE-824 DE-2070s DE-M347 DE-703 DE-706 DE-739 DE-634 DE-355 DE-BY-UBR DE-11 |
owner_facet | DE-573 DE-1102 DE-860 DE-91 DE-BY-TUM DE-83 DE-1046 DE-1043 DE-Aug4 DE-898 DE-BY-UBR DE-861 DE-188 DE-523 DE-1049 DE-859 DE-473 DE-BY-UBG DE-863 DE-BY-FWS DE-20 DE-1051 DE-862 DE-BY-FWS DE-92 DE-824 DE-2070s DE-M347 DE-703 DE-706 DE-739 DE-634 DE-355 DE-BY-UBR DE-11 |
physical | 1 Online-Ressource (XV, 115 Seiten) |
psigel | ZDB-2-BUM ZDB-2-BUM_2020 |
publishDate | 2020 |
publishDateSearch | 2020 |
publishDateSort | 2020 |
publisher | Springer Springer International Publishing |
record_format | marc |
series2 | Management for Professionals |
spellingShingle | Alt, Rainer 1964- Reinhold, Olaf 1979- Social Customer Relationship Management Fundamentals, Applications, Technologies Customer Relationship Management e-Business/e-Commerce Online Marketing/Social Media e-Commerce/e-business Information Systems and Communication Service Business Information Systems Customer relations-Management E-business Internet marketing Information systems Management information systems Beziehungsmarketing (DE-588)4789127-0 gnd Soziale Software (DE-588)7550143-0 gnd Kundenmanagement (DE-588)4236865-0 gnd |
subject_GND | (DE-588)4789127-0 (DE-588)7550143-0 (DE-588)4236865-0 |
title | Social Customer Relationship Management Fundamentals, Applications, Technologies |
title_auth | Social Customer Relationship Management Fundamentals, Applications, Technologies |
title_exact_search | Social Customer Relationship Management Fundamentals, Applications, Technologies |
title_full | Social Customer Relationship Management Fundamentals, Applications, Technologies by Rainer Alt, Olaf Reinhold |
title_fullStr | Social Customer Relationship Management Fundamentals, Applications, Technologies by Rainer Alt, Olaf Reinhold |
title_full_unstemmed | Social Customer Relationship Management Fundamentals, Applications, Technologies by Rainer Alt, Olaf Reinhold |
title_short | Social Customer Relationship Management |
title_sort | social customer relationship management fundamentals applications technologies |
title_sub | Fundamentals, Applications, Technologies |
topic | Customer Relationship Management e-Business/e-Commerce Online Marketing/Social Media e-Commerce/e-business Information Systems and Communication Service Business Information Systems Customer relations-Management E-business Internet marketing Information systems Management information systems Beziehungsmarketing (DE-588)4789127-0 gnd Soziale Software (DE-588)7550143-0 gnd Kundenmanagement (DE-588)4236865-0 gnd |
topic_facet | Customer Relationship Management e-Business/e-Commerce Online Marketing/Social Media e-Commerce/e-business Information Systems and Communication Service Business Information Systems Customer relations-Management E-business Internet marketing Information systems Management information systems Beziehungsmarketing Soziale Software Kundenmanagement |
url | https://doi.org/10.1007/978-3-030-23343-3 http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=031517938&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
work_keys_str_mv | AT altrainer socialcustomerrelationshipmanagementfundamentalsapplicationstechnologies AT reinholdolaf socialcustomerrelationshipmanagementfundamentalsapplicationstechnologies |