Mastering Zendesk: master the art of providing effective IT services to your customers by leveraging Zendesk
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Birmingham, UK
Packt Publishing
2017
|
| Schlagworte: | |
| Beschreibung: | Online resource; title from cover (Safari, viewed February 2, 2017) |
| Beschreibung: | 1 online resource (1 volume) illustrations |
| ISBN: | 9781786462565 1786462567 1786461048 9781786461049 |
Internformat
MARC
| LEADER | 00000nmm a2200000zc 4500 | ||
|---|---|---|---|
| 001 | BV046098996 | ||
| 003 | DE-604 | ||
| 005 | 00000000000000.0 | ||
| 007 | cr|uuu---uuuuu | ||
| 008 | 190812s2017 |||| o||u| ||||||eng d | ||
| 015 | |a GBB730879 |2 dnb | ||
| 020 | |a 9781786462565 |9 978-1-78646-256-5 | ||
| 020 | |a 1786462567 |9 1-78646-256-7 | ||
| 020 | |a 1786461048 |9 1-78646-104-8 | ||
| 020 | |a 9781786461049 |9 978-1-78646-104-9 | ||
| 035 | |a (ZDB-4-ITC)ocn971255709 | ||
| 035 | |a (OCoLC)971255709 | ||
| 035 | |a (DE-599)BVBBV046098996 | ||
| 040 | |a DE-604 |b ger |e rda | ||
| 041 | 0 | |a eng | |
| 082 | 0 | |a 658.8120285/53 |2 23 | |
| 100 | 1 | |a Jacob, Cedric F. |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Mastering Zendesk |b master the art of providing effective IT services to your customers by leveraging Zendesk |c Cedric F. Jacob |
| 264 | 1 | |a Birmingham, UK |b Packt Publishing |c 2017 | |
| 300 | |a 1 online resource (1 volume) |b illustrations | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b c |2 rdamedia | ||
| 338 | |b cr |2 rdacarrier | ||
| 500 | |a Online resource; title from cover (Safari, viewed February 2, 2017) | ||
| 650 | 7 | |a BUSINESS & ECONOMICS / Industrial Management |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS / Management |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS / Management Science |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS / Organizational Behavior |2 bisacsh | |
| 650 | 7 | |a Customer relations / Management |2 fast | |
| 650 | 7 | |a Management information systems |2 fast | |
| 650 | 4 | |a Customer services |x Computer programs |a Customer relations |x Management |a Management information systems | |
| 776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe |a Jacob, Cedric F. |t Mastering Zendesk : master the art of providing effective IT services to your customers by leveraging Zendesk |d Birmingham, England ; Mumbai, [India] : Packt, c2017 |h viii, 388 pages |z 9781786461049 |
| 912 | |a ZDB-4-ITC | ||
| 999 | |a oai:aleph.bib-bvb.de:BVB01-031479814 | ||
Datensatz im Suchindex
| _version_ | 1804180404678164480 |
|---|---|
| any_adam_object | |
| author | Jacob, Cedric F. |
| author_facet | Jacob, Cedric F. |
| author_role | aut |
| author_sort | Jacob, Cedric F. |
| author_variant | c f j cf cfj |
| building | Verbundindex |
| bvnumber | BV046098996 |
| collection | ZDB-4-ITC |
| ctrlnum | (ZDB-4-ITC)ocn971255709 (OCoLC)971255709 (DE-599)BVBBV046098996 |
| dewey-full | 658.8120285/53 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8120285/53 |
| dewey-search | 658.8120285/53 |
| dewey-sort | 3658.8120285 253 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>01908nmm a2200433zc 4500</leader><controlfield tag="001">BV046098996</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">00000000000000.0</controlfield><controlfield tag="007">cr|uuu---uuuuu</controlfield><controlfield tag="008">190812s2017 |||| o||u| ||||||eng d</controlfield><datafield tag="015" ind1=" " ind2=" "><subfield code="a">GBB730879</subfield><subfield code="2">dnb</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781786462565</subfield><subfield code="9">978-1-78646-256-5</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">1786462567</subfield><subfield code="9">1-78646-256-7</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">1786461048</subfield><subfield code="9">1-78646-104-8</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781786461049</subfield><subfield code="9">978-1-78646-104-9</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(ZDB-4-ITC)ocn971255709</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)971255709</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV046098996</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rda</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.8120285/53</subfield><subfield code="2">23</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Jacob, Cedric F.</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Mastering Zendesk</subfield><subfield code="b">master the art of providing effective IT services to your customers by leveraging Zendesk</subfield><subfield code="c">Cedric F. Jacob</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Birmingham, UK</subfield><subfield code="b">Packt Publishing</subfield><subfield code="c">2017</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 online resource (1 volume)</subfield><subfield code="b">illustrations</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Online resource; title from cover (Safari, viewed February 2, 2017)</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">BUSINESS & ECONOMICS / Industrial Management</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">BUSINESS & ECONOMICS / Management</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">BUSINESS & ECONOMICS / Management Science</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">BUSINESS & ECONOMICS / Organizational Behavior</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Customer relations / Management</subfield><subfield code="2">fast</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Management information systems</subfield><subfield code="2">fast</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Customer services</subfield><subfield code="x">Computer programs</subfield><subfield code="a">Customer relations</subfield><subfield code="x">Management</subfield><subfield code="a">Management information systems</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">Druck-Ausgabe</subfield><subfield code="a">Jacob, Cedric F.</subfield><subfield code="t">Mastering Zendesk : master the art of providing effective IT services to your customers by leveraging Zendesk</subfield><subfield code="d">Birmingham, England ; Mumbai, [India] : Packt, c2017</subfield><subfield code="h">viii, 388 pages</subfield><subfield code="z">9781786461049</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ZDB-4-ITC</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-031479814</subfield></datafield></record></collection> |
| id | DE-604.BV046098996 |
| illustrated | Illustrated |
| indexdate | 2024-07-10T08:35:14Z |
| institution | BVB |
| isbn | 9781786462565 1786462567 1786461048 9781786461049 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-031479814 |
| oclc_num | 971255709 |
| open_access_boolean | |
| physical | 1 online resource (1 volume) illustrations |
| psigel | ZDB-4-ITC |
| publishDate | 2017 |
| publishDateSearch | 2017 |
| publishDateSort | 2017 |
| publisher | Packt Publishing |
| record_format | marc |
| spelling | Jacob, Cedric F. Verfasser aut Mastering Zendesk master the art of providing effective IT services to your customers by leveraging Zendesk Cedric F. Jacob Birmingham, UK Packt Publishing 2017 1 online resource (1 volume) illustrations txt rdacontent c rdamedia cr rdacarrier Online resource; title from cover (Safari, viewed February 2, 2017) BUSINESS & ECONOMICS / Industrial Management bisacsh BUSINESS & ECONOMICS / Management bisacsh BUSINESS & ECONOMICS / Management Science bisacsh BUSINESS & ECONOMICS / Organizational Behavior bisacsh Customer relations / Management fast Management information systems fast Customer services Computer programs Customer relations Management Management information systems Erscheint auch als Druck-Ausgabe Jacob, Cedric F. Mastering Zendesk : master the art of providing effective IT services to your customers by leveraging Zendesk Birmingham, England ; Mumbai, [India] : Packt, c2017 viii, 388 pages 9781786461049 |
| spellingShingle | Jacob, Cedric F. Mastering Zendesk master the art of providing effective IT services to your customers by leveraging Zendesk BUSINESS & ECONOMICS / Industrial Management bisacsh BUSINESS & ECONOMICS / Management bisacsh BUSINESS & ECONOMICS / Management Science bisacsh BUSINESS & ECONOMICS / Organizational Behavior bisacsh Customer relations / Management fast Management information systems fast Customer services Computer programs Customer relations Management Management information systems |
| title | Mastering Zendesk master the art of providing effective IT services to your customers by leveraging Zendesk |
| title_auth | Mastering Zendesk master the art of providing effective IT services to your customers by leveraging Zendesk |
| title_exact_search | Mastering Zendesk master the art of providing effective IT services to your customers by leveraging Zendesk |
| title_full | Mastering Zendesk master the art of providing effective IT services to your customers by leveraging Zendesk Cedric F. Jacob |
| title_fullStr | Mastering Zendesk master the art of providing effective IT services to your customers by leveraging Zendesk Cedric F. Jacob |
| title_full_unstemmed | Mastering Zendesk master the art of providing effective IT services to your customers by leveraging Zendesk Cedric F. Jacob |
| title_short | Mastering Zendesk |
| title_sort | mastering zendesk master the art of providing effective it services to your customers by leveraging zendesk |
| title_sub | master the art of providing effective IT services to your customers by leveraging Zendesk |
| topic | BUSINESS & ECONOMICS / Industrial Management bisacsh BUSINESS & ECONOMICS / Management bisacsh BUSINESS & ECONOMICS / Management Science bisacsh BUSINESS & ECONOMICS / Organizational Behavior bisacsh Customer relations / Management fast Management information systems fast Customer services Computer programs Customer relations Management Management information systems |
| topic_facet | BUSINESS & ECONOMICS / Industrial Management BUSINESS & ECONOMICS / Management BUSINESS & ECONOMICS / Management Science BUSINESS & ECONOMICS / Organizational Behavior Customer relations / Management Management information systems Customer services Computer programs Customer relations Management Management information systems |
| work_keys_str_mv | AT jacobcedricf masteringzendeskmastertheartofprovidingeffectiveitservicestoyourcustomersbyleveragingzendesk |