Brewster, E. (2016). IT service management: Support for your ITSM foundation exam = Information technology service management (Third edition.). BCS, the Chartered Institute for IT.
Chicago Style (17th ed.) CitationBrewster, Ernest. IT Service Management: Support for Your ITSM Foundation Exam = Information Technology Service Management. Third edition. Swindon, United Kingdom: BCS, the Chartered Institute for IT, 2016.
MLA (9th ed.) CitationBrewster, Ernest. IT Service Management: Support for Your ITSM Foundation Exam = Information Technology Service Management. Third edition. BCS, the Chartered Institute for IT, 2016.
Warning: These citations may not always be 100% accurate.