IT service management: support for your ITSM foundation exam = Information technology service management
Gespeichert in:
1. Verfasser: | |
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Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
Swindon, United Kingdom
BCS, the Chartered Institute for IT
[2016]
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Ausgabe: | Third edition |
Schlagworte: | |
Beschreibung: | Description based on online resource; title from title page (Safari, viewed April 21, 2016). - First edition published 2009. - Includes index |
Beschreibung: | 1 online resource (1 volume) illustrations |
ISBN: | 9781780173214 1780173210 1780173180 9781780173184 |
Internformat
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246 | 1 | 3 | |a Support for your ITSM foundation exam |
246 | 1 | 3 | |a Information technology service management |
246 | 1 | 1 | |a Information technology service management |
250 | |a Third edition | ||
264 | 1 | |a Swindon, United Kingdom |b BCS, the Chartered Institute for IT |c [2016] | |
264 | 4 | |c © 2016 | |
300 | |a 1 online resource (1 volume) |b illustrations | ||
336 | |b txt |2 rdacontent | ||
337 | |b c |2 rdamedia | ||
338 | |b cr |2 rdacarrier | ||
500 | |a Description based on online resource; title from title page (Safari, viewed April 21, 2016). - First edition published 2009. - Includes index | ||
505 | 8 | |a This guide introduces ITIL to Foundation Examination candidates and offers a practical understanding of IT service management. It is compatible with the 2011 update to ITIL and includes the following additional processes: business relationship management, design coordination, strategy management for IT services and more | |
650 | 7 | |a BUSINESS & ECONOMICS / Industrial Management |2 bisacsh | |
650 | 7 | |a BUSINESS & ECONOMICS / Management |2 bisacsh | |
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650 | 7 | |a BUSINESS & ECONOMICS / Organizational Behavior |2 bisacsh | |
650 | 4 | |a Information technology |x Management |x Examinations |v Study guides |a Information resources management |x Examinations |v Study guides |a Support services (Management) |x Examinations |v Study guides | |
912 | |a ZDB-4-ITC | ||
999 | |a oai:aleph.bib-bvb.de:BVB01-031479801 |
Datensatz im Suchindex
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any_adam_object | |
author | Brewster, Ernest |
author_facet | Brewster, Ernest |
author_role | aut |
author_sort | Brewster, Ernest |
author_variant | e b eb |
building | Verbundindex |
bvnumber | BV046098983 |
collection | ZDB-4-ITC |
contents | This guide introduces ITIL to Foundation Examination candidates and offers a practical understanding of IT service management. It is compatible with the 2011 update to ITIL and includes the following additional processes: business relationship management, design coordination, strategy management for IT services and more |
ctrlnum | (ZDB-4-ITC)ocn947111619 (OCoLC)947111619 (DE-599)BVBBV046098983 |
dewey-full | 658.4038 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.4038 |
dewey-search | 658.4038 |
dewey-sort | 3658.4038 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
edition | Third edition |
format | Electronic eBook |
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id | DE-604.BV046098983 |
illustrated | Illustrated |
indexdate | 2024-07-10T08:35:14Z |
institution | BVB |
isbn | 9781780173214 1780173210 1780173180 9781780173184 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-031479801 |
oclc_num | 947111619 |
open_access_boolean | |
physical | 1 online resource (1 volume) illustrations |
psigel | ZDB-4-ITC |
publishDate | 2016 |
publishDateSearch | 2016 |
publishDateSort | 2016 |
publisher | BCS, the Chartered Institute for IT |
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spelling | Brewster, Ernest Verfasser aut IT service management support for your ITSM foundation exam = Information technology service management Ernest Brewster [and three others] Support for your ITSM foundation exam Information technology service management Third edition Swindon, United Kingdom BCS, the Chartered Institute for IT [2016] © 2016 1 online resource (1 volume) illustrations txt rdacontent c rdamedia cr rdacarrier Description based on online resource; title from title page (Safari, viewed April 21, 2016). - First edition published 2009. - Includes index This guide introduces ITIL to Foundation Examination candidates and offers a practical understanding of IT service management. It is compatible with the 2011 update to ITIL and includes the following additional processes: business relationship management, design coordination, strategy management for IT services and more BUSINESS & ECONOMICS / Industrial Management bisacsh BUSINESS & ECONOMICS / Management bisacsh BUSINESS & ECONOMICS / Management Science bisacsh BUSINESS & ECONOMICS / Organizational Behavior bisacsh Information technology Management Examinations Study guides Information resources management Examinations Study guides Support services (Management) Examinations Study guides |
spellingShingle | Brewster, Ernest IT service management support for your ITSM foundation exam = Information technology service management This guide introduces ITIL to Foundation Examination candidates and offers a practical understanding of IT service management. It is compatible with the 2011 update to ITIL and includes the following additional processes: business relationship management, design coordination, strategy management for IT services and more BUSINESS & ECONOMICS / Industrial Management bisacsh BUSINESS & ECONOMICS / Management bisacsh BUSINESS & ECONOMICS / Management Science bisacsh BUSINESS & ECONOMICS / Organizational Behavior bisacsh Information technology Management Examinations Study guides Information resources management Examinations Study guides Support services (Management) Examinations Study guides |
title | IT service management support for your ITSM foundation exam = Information technology service management |
title_alt | Support for your ITSM foundation exam Information technology service management |
title_auth | IT service management support for your ITSM foundation exam = Information technology service management |
title_exact_search | IT service management support for your ITSM foundation exam = Information technology service management |
title_full | IT service management support for your ITSM foundation exam = Information technology service management Ernest Brewster [and three others] |
title_fullStr | IT service management support for your ITSM foundation exam = Information technology service management Ernest Brewster [and three others] |
title_full_unstemmed | IT service management support for your ITSM foundation exam = Information technology service management Ernest Brewster [and three others] |
title_short | IT service management |
title_sort | it service management support for your itsm foundation exam information technology service management |
title_sub | support for your ITSM foundation exam = Information technology service management |
topic | BUSINESS & ECONOMICS / Industrial Management bisacsh BUSINESS & ECONOMICS / Management bisacsh BUSINESS & ECONOMICS / Management Science bisacsh BUSINESS & ECONOMICS / Organizational Behavior bisacsh Information technology Management Examinations Study guides Information resources management Examinations Study guides Support services (Management) Examinations Study guides |
topic_facet | BUSINESS & ECONOMICS / Industrial Management BUSINESS & ECONOMICS / Management BUSINESS & ECONOMICS / Management Science BUSINESS & ECONOMICS / Organizational Behavior Information technology Management Examinations Study guides Information resources management Examinations Study guides Support services (Management) Examinations Study guides |
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