Die Kommunikationsstrategie entwickeln: 111 Tools ready-to-use
Gespeichert in:
Hauptverfasser: | , , |
---|---|
Format: | Buch |
Sprache: | German |
Veröffentlicht: |
Stuttgart
Schäffer-Poeschel Verlag
Juli 2019
|
Ausgabe: | 1. Auflage |
Schlagworte: | |
Online-Zugang: | Inhaltstext Inhaltsverzeichnis Inhaltsverzeichnis |
Beschreibung: | 339 Seiten Illustrationen, Diagramme, Porträts |
ISBN: | 9783791045542 |
Internformat
MARC
LEADER | 00000nam a22000008c 4500 | ||
---|---|---|---|
001 | BV046053554 | ||
003 | DE-604 | ||
005 | 20200803 | ||
007 | t | ||
008 | 190717s2019 gw ac|| |||| 00||| ger d | ||
015 | |a 19,N19 |2 dnb | ||
016 | 7 | |a 1184926999 |2 DE-101 | |
020 | |a 9783791045542 |c Festeinband : EUR 39.95 (DE), EUR 41.10 (AT) |9 978-3-7910-4554-2 | ||
024 | 8 | |a Bestellnummer: 10347-0001 | |
024 | 3 | |a 9783791045542 | |
035 | |a (OCoLC)1111841588 | ||
035 | |a (DE-599)DNB1184926999 | ||
040 | |a DE-604 |b ger |e rda | ||
041 | 0 | |a ger | |
044 | |a gw |c XA-DE-BW | ||
049 | |a DE-706 |a DE-860 |a DE-92 |a DE-1050 |a DE-862 |a DE-1043 |a DE-824 |a DE-1102 |a DE-1051 |a DE-859 |a DE-M347 |a DE-739 |a DE-N2 | ||
084 | |a AP 13550 |0 (DE-625)6883: |2 rvk | ||
084 | |a QP 630 |0 (DE-625)141916: |2 rvk | ||
084 | |a QP 637 |0 (DE-625)141921: |2 rvk | ||
084 | |a QP 345 |0 (DE-625)141866: |2 rvk | ||
084 | |a 650 |2 sdnb | ||
100 | 1 | |a Pfannenberg, Jörg |d 1959- |e Verfasser |0 (DE-588)124644333 |4 aut | |
245 | 1 | 0 | |a Die Kommunikationsstrategie entwickeln |b 111 Tools ready-to-use |c Jörg Pfannenberg/Anne Tessmer/Manuel Wecker |
250 | |a 1. Auflage | ||
264 | 1 | |a Stuttgart |b Schäffer-Poeschel Verlag |c Juli 2019 | |
300 | |a 339 Seiten |b Illustrationen, Diagramme, Porträts | ||
336 | |b txt |2 rdacontent | ||
337 | |b n |2 rdamedia | ||
338 | |b nc |2 rdacarrier | ||
650 | 0 | 7 | |a Kommunikationsstrategie |0 (DE-588)4201794-4 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Unternehmen |0 (DE-588)4061963-1 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Stakeholder |0 (DE-588)4300861-6 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Controlling |0 (DE-588)4070102-5 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Strategische Planung |0 (DE-588)4309237-8 |2 gnd |9 rswk-swf |
653 | |a Unternehmenskommunikation | ||
653 | |a Marketingkommunikation | ||
653 | |a Strategieentwicklung | ||
653 | |a Kommunikationsstrategie | ||
689 | 0 | 0 | |a Stakeholder |0 (DE-588)4300861-6 |D s |
689 | 0 | 1 | |a Unternehmen |0 (DE-588)4061963-1 |D s |
689 | 0 | 2 | |a Kommunikationsstrategie |0 (DE-588)4201794-4 |D s |
689 | 0 | 3 | |a Strategische Planung |0 (DE-588)4309237-8 |D s |
689 | 0 | 4 | |a Controlling |0 (DE-588)4070102-5 |D s |
689 | 0 | |5 DE-604 | |
700 | 1 | |a Tessmer, Anne |e Verfasser |0 (DE-588)1192247132 |4 aut | |
700 | 1 | |a Wecker, Manuel |e Verfasser |0 (DE-588)1192247558 |4 aut | |
710 | 2 | |a Fachverlag für Wirtschafts- und Steuerrecht Schäffer (Stuttgart) |0 (DE-588)2010146-6 |4 pbl | |
776 | 0 | 8 | |i Erscheint auch als |n Online-Ausgabe, PDF |z 978-3-7910-4556-6 |w (DE-604)BV046277848 |
856 | 4 | 2 | |m X:MVB |q text/html |u http://deposit.dnb.de/cgi-bin/dokserv?id=521c0e5c249e4468a97ffb18afc91899&prov=M&dok_var=1&dok_ext=htm |3 Inhaltstext |
856 | 4 | 2 | |m B:DE-101 |q application/pdf |u https://d-nb.info/1184926999/04 |3 Inhaltsverzeichnis |
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999 | |a oai:aleph.bib-bvb.de:BVB01-031435024 |
Datensatz im Suchindex
DE-BY-862_location | 2000 |
---|---|
DE-BY-FWS_call_number | 2000/QP 637 P523 |
DE-BY-FWS_katkey | 736684 |
DE-BY-FWS_media_number | 083000521910 |
_version_ | 1806176541739057152 |
adam_text | INHALT
1
DIE
KOMMUNIKATIONSSTRATEGIE
ENTWICKELN:
INHALTE,
PROZESS
UND
GUETEKRITERIEN
.............
11
KOMMUNIKATIONSSTRATEGIEN
FOLGEN
DEM
PROZESS
DES
PROJEKT
MANAGEMENTS
.......................................................................................
12
STRATEGIEPROZESS:
ABFOLGE
VON
MANAGEMENT-TOOLS
...........................
18
GUETEKRITERIEN
FUER
STRATEGIEPROZESS
UND
ENTSCHEIDUNGSVORLAGE
.... .
18
FORMALE
KRITERIEN
...................................................................................
19
INHALTLICHE
KRITERIEN
...............................................................................
20
2
TOOLS
FUER
DIE
ENTWICKLUNG
VON
KOMMUNIKATIONSSTRATEGIEN
..................
24
2.1
AUFGABE
.....................................................................
24
TOOL
1
DEBRIEFING
.................................................................................................
26
2.2.
ANALYSE
......................................................................
30
2.2.1
STAKEHOLDER
UND
ISSUES
........................................................................
32
TOOL
2
STAKEHOLDER
UND
ISSUES
...........................................................................
32
TOOL
3
ISSUE
MAPPING
..........................................................................................
36
TOOL
4
DIGITALE
NETZWERKANALYSE
.......................................................................
38
2.2.2
REPUTATION
UND
KOMMUNIKATIONSVERHALTEN
.....................................
42
TOOLS
IMAGEUNTERSUCHUNG/REPUTATIONSQUOTIENT
..........................................
42
TOOL
6
VERTRAUENSBAROMETER
..............................................................................
46
TOOL?
COMMITMENT
INDEX
.................................................................................
50
TOOL
8
GUTTURAL
DUE
DILIGENCE
.............................................................................
54
TOOL
9
COMMUNICATIONS
AUDIT
..........................................................................
58
2.2.3
WETTBEWERBSANALYSE
............................................................................
62
TOOL
10
ANALYSE:
POSITIONIERUNG/BOTSCHAFTEN
IM
MARKT
....................................
62
TOOL
11
WETTBEWERBSVERGLEICH
MEDIENPORTFOLIO
...............................................
64
TOOL
12
WETTBEWERBSVERGLEICH
MASSNAHME
......................................................
66
TOOL
13
SYNOPSE
CONTENT
....................................
68
2.2.4
STAKEHOLDER
UND
IHRE
MEDIENNUTZUNG
................................................
70
TOOL
14
PERSONA
...................................................................................................
70
TOOL
15
MEDIENNUTZUNG
DER
STAKEHOLDER
...........................................................
74
TOOL
16
BEFRAGUNG
ZUR
MEDIENNUTZUNG:
PERSONA-ANSATZ
.................................
76
TOOL
17
TOUCHPOINT-ANALYSE
NACH
MEDIENARTEN
...............................................
78
TOOL
18
JOURNALIST
SURVEY
....................................................................................
80
2.2.5
ANALYSE
VON
MEDIEN
..............................................................................
82
TOOL
19
MEDIA-RICHNESS-ANALYSE
........................................................................
82
2.2.6
ANALYSE
ZUSAMMENFASSUNG
..................................................................
84
TOOL
20
GAP-ANALYSE
.............................................................................................
84
TOOL
21
SWOT-ANALYSE
...........................................................................................
87
2.3
STRATEGISCHE
PLANUNG
.................................................
92
2.3.1
STAKEHOLDER
UND
IHRE
RESSOURCEN
.......................................................
94
TOOL
22
STAKEHOLDER-KOMPASS
NACH
ROLKE
.........................................................
94
TOOL
23
ARENA-MODELL
............................................................................................
96
TOOL
24
BUYING
NETWORK
.......................................................................................
100
TOOL
25
MEDIALE
AKTIVITAETEN
UND
ISSUES
DER
STAKEHOLDER
.................................
102
2.3.2
ZIELSETZUNGEN
.........................................................................................
104
TOOL
26
STRATEGY
MAP
MIT
ENGPASSANALYSE
..........................................................
104
2.3.3
BOTSCHAFTEN
UND
STORYLINE
....................................................................
108
TOOL
27
POSITIONIERUNGSANALYSE:
POLARITAETENPROFIL
..............................................
108
TOOL
28
POSITIONIERUNGSKREUZ
...............................................................................
110
TOOL
29
BOTSCHAFTEN,
FOKUS
AUF
KUNDENBENEFITS
................................................
112
TOOL
30
BOTSCHAFTENPYRAMIDE
..............................................................................
114
TOOL
31
STORYLINE:
AI
DA-FORMEL
............................................................................
116
TOOL
32
CORPORATE
STORY
.......................................................................................
118
TOOL
33
STORYLINE:
ISSUE
SURFING
............................................................................
120
TOOL
34
OPTIMIERUNG
DER
STORYLINE
......................................................................
124
TOOL
35
PRIORISIERUNG
THEMEN
NACH
STAKEHOLDERN
..............................................
128
TOOL
36
SPRACHANALYSE
NACH
SCHULZ
VON
THUN
...................................................
130
TOOL
37
BALANCED
BRANDCARD
................................................................................
134
2.3.4
STRATEGIE
..................................................................................................
136
TOOL
38
VALUE
PROPOSITION
CANVAS
.......................................................................
136
TOOL
39
STRATEGISCHE
HEBEL
..................................................................................
140
TOOL
40
KOORIENTIERUNG
.........................................................................................
144
TOOL
41
STRATEGISCHE
ALLIANZEN
.............................................................................
148
TOOL
42
JAEGERZAUNMODELL
....................................................................................
150
TOOLL
43
SZENARIOTECHNIK
......................................................................................
152
TOOL
44
SWOT
UEBER
SZENARIEN
.............................................................................
156
TOOL
45
INBOUND
MARKETING
FUNNEL
.....................................................................
158
TOOL
46
KANALSTRATEGIE
..........................................................................................
162
TOOL
47
SOFTWARE-ARCHITEKTUR
...........................................................................
164
2.3.5
KREATION
...................................................................................................
166
TOOL
48
KREATIVE
LEITIDEE
.....................................................................................
166
TOOL
49
NAMING
.....................................................................................................
168
TOOL
50
MARKENBILD
................................................................................................
170
TOOL
51
MOODBOARD
...............................................................................................
172
TOOL
52
BEWERTUNGSMATRIX
LOOK
&
FEEL
..............................................................
174
TOOL
53
ELEMENTE
DER
STORY
.................................................................................
176
TOOL
54
STORYENTWICKLUNG:
FRAGETECHNIK
............................................................
179
TOOL
55
ERZAEHLPATTERNS
..........................................................................................
182
TOOL
56
ERZAEHLPATTERN
HELDENREISE
......................................................................
184
2.4
MASSNAHMEN
..............................................................
188
2.4.1
MASSNAHMENPORTFOLIO
............................................................................
190
TOOL
57
MEDIENPORTFOLIO
SYSTEMATISCH
................................................................
190
TOOL
58
MASSNAHMEN
IST/SOLL:
POSITIONIERUNGSKREUZ
......................................
194
TOOL
59
MEDIENPORTFOLIO
IST/SOLL:
GROUNDSWELL-STUFEN
...................................
196
TOOL
60
CONTENT-MARKETING-MODELL
....................................................................
198
TOOL
61
IMPLEMENTIERUNGSSTUFEN
.......................................................................
200
2.4.2
MASSNAHMENENTWICKLUNG
.....................................................................
202
TOOL
62
AUSWERTUNG
REDAKTIONSPLAENE
..............................................................
202
TOOL
63
SITEMAP
UND
NOMENKLATUR
DER
RUBRIKEN
..............................................
204
TOOL
64
STRUKTUR
DER
WEBSEITE
INKL.
MESHING
....................................................
206
TOOL
65
INHALTE
VON
REGIONALEN
WEBSEITEN
......................................................
208
TOOL
66
MASTER
SITEMAP
(TABELLARISCH)
...............................................................
210
TOOL
67
ERLAEUTERUNGEN
IN
TEXT
UND
GESTALTUNG
..................................................
212
2.4.3
MASSNAHMENREALISIERUNG
.....................................................................
214
TOOL
68
DREHBUCH
UND
STORYBOARD
.....................................................................
214
TOOL
69
FOTO-/VIDEOBRIEFING
................................................................................
216
TOOL
70
MEDIENFAMILIE:
NAMING
UND
DESIGN
......................................................
218
TOOL
71
MASSNAHMENBESCHREIBUNG
....................................................................
220
TOOL
72
WIREFRAME
UND
MOCKUP
.........................................................................
222
TOOL
73
MESHING-LANDKARTE
................................................................................
224
2.4.4
CUSTOMER/STAKEHOLDER
JOURNEY
..........................................................
226
TOOL
74
CUSTOMER
JOURNEY
IM
BRAND
TUNNEL
.....................................................
226
TOOL
75
STAKEHOLDER
JOURNEY
IM
LOYALTY
LOOP
...................................................
228
TOOL
76
USE
CASE
..................................................................................................
232
TOOL
77
NETWORK-DIAGRAMM
.................................................................................
234
2.4.5
ZEIT-
UND
KOSTENPLANUNG
......................................................................
236
TOOL
78
BUDGET
......................................................................................................
236
TOOL
79
MASSNAHMENPLAN
..............................
238
TOOL
80
GANTT-DIAGRAMM
....................................................................................
240
2.5
CONTROLLING
................................................................
246
2.5.1
STRATEGISCHES
CONTROLLING
UND
REPORTING
...................
248
TOOL
81
SCORECARD
.................................................................................................
248
TOOL
82
DASHBOARD
..............................................
252
2.5.2
INHALTSANALYSEN
.....................................................................................
254
TOOL
83
MEDIENRESONANZANALYSE
.........................................................................
254
2.5.3
BEFRAGUNGEN
..........................................................................................
257
TOOL
84
RECALL-/RECOGNITION-TEST
.........................................................................
257
TOOL
85
PERCEPTION
PROFILES
..................................................................................
260
TOOL
86
NET
PROMOTER
SCORE
................................................................................
262
2.5.4
TESTINGS
UND
VERGLEICHE
........................................................................
264
TOOL
87
MYSTERY
TESTING
........................................................................................
264
TOOL
88
A/B-TESTING
..............................................................................................
266
TOOL
89
KOSTEN-NUTZEN-ANALYSE
..........................................................................
268
2.5.5
MONITORING
...............................................................................................
270
TOOL
90
SOCIAL-MEDIA-MONITORING
........................................................................
270
TOOL
91
RANKING-MONITORING
(SEO)......................................................................
272
TOOL
92
WEBANALYTICS
..........................................................................................
274
TOOL
93
USABILITYTEST
............................................................................................
278
TOOL
94
CONVERSION
RATE
......................................................................................
282
TOOL
95
MATURITY
RATH
...........................................................................................
284
3
KREATIV-TOOLS
.................................................
288
3.1
IDEENGENERIERUNG
..................................................................................
288
TOOL
96
BRAINSTORMING
..........................................................................................
290
TOOL
97
BRAINWRITING
6-3-5-METHODE
...................................................................
292
TOOL
98
MIND
MAPPING
...........................................................................................
294
3.2
PERSPEKTIVENWECHSEL
............................................................................
296
TOOL
99
6
THINKING
HATS
.........................................................................................
296
TOOL
100
DISNEY-METHODE
.....................................................................................
299
TOOL
101
KOPFSTAND
...............................................................................................
302
TOOL
102
DIFFERENZIEREN
(SCAMPER-METHODE)....................................................
304
3.3
AGILE
TOOLS
...............................................................................................
306
TOOL
103
KUNDENNUTZEN-MATRIX
...........................................................................
306
TOOL
104
INNOVATION
GAMES...............................................................................
308
TOOL
105
PROTOTYPING
.............................................................................................
308
TOOL
106
STORYTELLING
.............................................................................................
312
TOOL
107
ROLLENSPIEL
..............................................................................................
316
TOOL
108
LEGO
SERIOUS
PLAY
...............................................................................
319
3.4
VISUELLE
UND
SEMANTISCHE
STIMULATION
...............................................
322
TOOL
109
BILDSTIMULATION
(VISUELLE
SYNEKTIK)
.....................................................
322
TOOL
110
MORPHOLOGISCHER
KASTEN
.......................................................................
324
3.5
PROJEKTTOOL
..............................................................................................
326
TOOL
111
IDEEENSTRECKBRIEF
...................................................................................
326
QUELLEN
.................................................................................................................
329
BILDNACHWEISE
...........................................................................................................
337
DIE
AUTOREN
................................................................................................................
339
|
any_adam_object | 1 |
author | Pfannenberg, Jörg 1959- Tessmer, Anne Wecker, Manuel |
author_GND | (DE-588)124644333 (DE-588)1192247132 (DE-588)1192247558 |
author_facet | Pfannenberg, Jörg 1959- Tessmer, Anne Wecker, Manuel |
author_role | aut aut aut |
author_sort | Pfannenberg, Jörg 1959- |
author_variant | j p jp a t at m w mw |
building | Verbundindex |
bvnumber | BV046053554 |
classification_rvk | AP 13550 QP 630 QP 637 QP 345 |
ctrlnum | (OCoLC)1111841588 (DE-599)DNB1184926999 |
discipline | Allgemeines Wirtschaftswissenschaften |
edition | 1. Auflage |
format | Book |
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id | DE-604.BV046053554 |
illustrated | Illustrated |
indexdate | 2024-08-01T11:22:58Z |
institution | BVB |
institution_GND | (DE-588)2010146-6 |
isbn | 9783791045542 |
language | German |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-031435024 |
oclc_num | 1111841588 |
open_access_boolean | |
owner | DE-706 DE-860 DE-92 DE-1050 DE-862 DE-BY-FWS DE-1043 DE-824 DE-1102 DE-1051 DE-859 DE-M347 DE-739 DE-N2 |
owner_facet | DE-706 DE-860 DE-92 DE-1050 DE-862 DE-BY-FWS DE-1043 DE-824 DE-1102 DE-1051 DE-859 DE-M347 DE-739 DE-N2 |
physical | 339 Seiten Illustrationen, Diagramme, Porträts |
publishDate | 2019 |
publishDateSearch | 2019 |
publishDateSort | 2019 |
publisher | Schäffer-Poeschel Verlag |
record_format | marc |
spellingShingle | Pfannenberg, Jörg 1959- Tessmer, Anne Wecker, Manuel Die Kommunikationsstrategie entwickeln 111 Tools ready-to-use Kommunikationsstrategie (DE-588)4201794-4 gnd Unternehmen (DE-588)4061963-1 gnd Stakeholder (DE-588)4300861-6 gnd Controlling (DE-588)4070102-5 gnd Strategische Planung (DE-588)4309237-8 gnd |
subject_GND | (DE-588)4201794-4 (DE-588)4061963-1 (DE-588)4300861-6 (DE-588)4070102-5 (DE-588)4309237-8 |
title | Die Kommunikationsstrategie entwickeln 111 Tools ready-to-use |
title_auth | Die Kommunikationsstrategie entwickeln 111 Tools ready-to-use |
title_exact_search | Die Kommunikationsstrategie entwickeln 111 Tools ready-to-use |
title_full | Die Kommunikationsstrategie entwickeln 111 Tools ready-to-use Jörg Pfannenberg/Anne Tessmer/Manuel Wecker |
title_fullStr | Die Kommunikationsstrategie entwickeln 111 Tools ready-to-use Jörg Pfannenberg/Anne Tessmer/Manuel Wecker |
title_full_unstemmed | Die Kommunikationsstrategie entwickeln 111 Tools ready-to-use Jörg Pfannenberg/Anne Tessmer/Manuel Wecker |
title_short | Die Kommunikationsstrategie entwickeln |
title_sort | die kommunikationsstrategie entwickeln 111 tools ready to use |
title_sub | 111 Tools ready-to-use |
topic | Kommunikationsstrategie (DE-588)4201794-4 gnd Unternehmen (DE-588)4061963-1 gnd Stakeholder (DE-588)4300861-6 gnd Controlling (DE-588)4070102-5 gnd Strategische Planung (DE-588)4309237-8 gnd |
topic_facet | Kommunikationsstrategie Unternehmen Stakeholder Controlling Strategische Planung |
url | http://deposit.dnb.de/cgi-bin/dokserv?id=521c0e5c249e4468a97ffb18afc91899&prov=M&dok_var=1&dok_ext=htm https://d-nb.info/1184926999/04 http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=031435024&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
work_keys_str_mv | AT pfannenbergjorg diekommunikationsstrategieentwickeln111toolsreadytouse AT tessmeranne diekommunikationsstrategieentwickeln111toolsreadytouse AT weckermanuel diekommunikationsstrategieentwickeln111toolsreadytouse AT fachverlagfurwirtschaftsundsteuerrechtschafferstuttgart diekommunikationsstrategieentwickeln111toolsreadytouse |
Beschreibung
THWS Schweinfurt Zentralbibliothek Lesesaal
Signatur: |
2000 QP 637 P523 |
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Exemplar 1 | ausleihbar Verfügbar Bestellen |