New media in times of crisis:
Gespeichert in:
| Weitere Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
New York ; London
Routledge, Taylor & Francis Group
2019
|
| Ausgabe: | First edition |
| Schriftenreihe: | New agendas in communication
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis Klappentext |
| Beschreibung: | xi, 241 Seiten Illustrationen |
| ISBN: | 9781138570283 9781138570290 |
Internformat
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Datensatz im Suchindex
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| adam_text | CONTENTS Acknowledgments Introduction x 1 Keri К. Stephens Messages 2 Technology 3 Temporal Considerations in Times of Crisis 4 Beyond Phases Toward an Organizing Focus 4 Overview of This Book 5 SECTION I Focusing on Crisis Responders 11 Social Media Evolution 12 Sensemaking in Teams 13 1 Organizational Crisis Communication in the Age of Social Media: Weaving a Practitioner Perspective into Theoretical Understanding Ashley K. Barrett and Cindy Posey Organizational Crisis Response during the Era of Smartphones and Social Media 18 How It Was and What It Became 19 15
ví Contents Evolving Social Media Use during Crises 21 Social Media and the Transformed Nature of Crisis Storytelling 24 Using Theory to Understand the Evolution of Crisis Response in the Social Media Age: A Focus on Organizing 28 Weick’s Model of Organizing 28 Using Weick to Understand Current Challenges in Organizational Crisis Communication 31 Social Media Use Increases Need for Communication Cycles and Interrupts Feedback Loops 35 Implications and Future Directions 37 2 This Is Getting Bad: Embodied Sensemaking about Hazards When Business-as-Usual Turns into an Emergency 42 Jody L. S.Jahn Hazards, Threats, and Risk Assessment 43 Sensemaking in Response to Cosmology Events 44 Embodied Sensemaking 44 Method 46 Data Collection 47 Data Analysis 47 Findings 49 Instantiating Performances 49 Failure Performances 51 Improvisational Performances 53 Discussion 55 Sensemaking as a Social and Corporeal Process 55 The Role of Sensemaking in Developing Expertise 56 Gaining a Voice in an Expertise-Driven Occupation 56 Conclusion 57 3 The Cultivation of Shared Resources for Crisis Response in Multiteam Systems Elizabeth A. Williams Multiteam Systems 62 System Relationships and Resources 63 Method 65 The System 65 Data Collection 65 Data Analysis 66 Results 67 Resources for Crisis Response 67 Pre-Crisis Processes for Developing Interdependence 70 61
Contents vH Implications 75 Limitations and Future Directions 77 Conclusion 77 SECTION II How Individuals Seek, Share, and Get Messages 4 Identifying Communicative Processes Influencing RiskInformation Seeking at Work: A Research Agenda 81 83 Jessica L. Ford Risk-Information Seeking as Uncertainty Management 85 An Interdisciplinary Approach to Risk-Information Seeking Research 86 Organizational Information Seeking 86 Crisis Communication Research 88 Sources of Information 89 Health Communication Contributions 92 Practical Implications 98 5 Trouble at 30,000 Feet: Twitter Response to United Airlines’ PR Crises 106 Michael A. Cacciatore, Sungsu Kim, and Dasia Danzy United Airlines in Trouble... Twice 106 Situational Crisis Communication Theory 108 Situational Crisis Communication Theory and Messaging 110 Method 111 Data Analysis 115 Results 115 United’s “Leggings” Crisis 115 United’s “Re-accommodation” Crisis 118 Discussion and Practical Implications 120 Limitations 121 6 Mobile Crisis Communication: Temporality, Rhetoric, and the Case of Wireless Emergency Alerts Hamilton Bean and Stephanie Madden Temporality and Crisis Communication Research Theories and Methods 128 Temporality 130 Wireless Emergency Alerts and Map Inclusion 131 Explaining the Divergent Findings 133 126
viîl Contents From Control to Convergence: Exploring a Rhetorical Approach 134 The Rhetorical Construction of Temporality 136 Practical Implications 137 Conclusion 139 1 Transportation Network Issues in Evacuations Tarun Rambha, Ehsan jajari, and Stephen D. Boyles 144 Transportation Issues 145 Understanding Behavior: When, Where, and How People Evacuate 148 When to Evacuate? 149 Where to Evacuate? 151 How to Evacuate? 152 Tools for Planning and Carrying Out an Evacuation 154 Issuance of Evacuation Orders 154 Contraflow, Signal Control, and Network Design 155 Designing Shelter Locations 157 Planning for Shared Modes of Transportation 158 Recovery 159 Conclusion 160 Practical Implications 161 SECTION III Opportunities for New Forms of Organizing during Times of Crisis 175 8 Community Resilience and Social Media: A Primer on Opportunities to Foster Collective Adaptation Using New Technologies 177 J. Brian Houston Community Resilience Models and Frameworks 178 Community Resilience and Communication 180 Community Resilience and Social Media 181 Social Media Strategic Communication Processes for Community Resilience 181 Social Media Relationship-Building for Community Resilience 184 Challenges for Social Media and Community Resilience 185 Rumors 185 Polarization 186 Inequality 186 Conclusion 187 Practical Implications 188
Contents ix 9 Site-Seeing in Disaster: Revisiting Online Social Convergence a Decade Later 193 Amanda Lee Hughes Convergence Framework І 93 Helping 194 Being Anxious 196 Returning 197 Supporting 198 Mourning 199 Exploiting 199 Being Curious 200 Discussion 201 10 Dormant Disaster Organizing and the Role of Social Media 209 Chih-Hui Lai Extant Research on Organized Behavior 211 What Is Dormant Organizing? 212 Ecological and Evolutionary Theories of Organized Behavior 212 A Typology of Dormant Disaster Organizing 218 Types of Dormant Disaster Organizing Exhibited by Each Group 220 Practical Implications 221 11 Conclusions and Future Interdisciplinary Opportunities 226 Keri К. Stephens Interdisciplinary Research to Help Practitioners and First Responders 227 Resilience Research and Crisis Responders 228 Apply Team Knowledge to Informal Crisis Teams 229 Expanding beyond Media of Today and Better Understanding Message Interpretation 229 Incorporate Evacuation Knowledge with Maps and Organizing 230 Big Data, Artificial Intelligence, and Simulations 231 Conclusion 232 About the Editor and Authors Index 235 239
New Media in Times of Crisis provides an interdisciplinary look at research focused around how people organize during crises. Contributors examine the latest practices for communicating during crises, including evacuation practices, workplace safety challenges, crisis social media usage, and strategies for making emergency alerts on U.S. mobile phones constructive and helpful. The book is grounded in the practices of first responders, crisis communicators, people experiencing tragic events, and communities who organize on- and offline to make sense of their experiences. The authors draw upon a wide range of theories and frameworks with the goal of establishing new directions for research and practice. The text is suitable for advanced students and researchers in crisis, disaster, and emergency communication.
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| discipline | Allgemeines |
| edition | First edition |
| format | Book |
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| spelling | New media in times of crisis edited by Keri K. Stephens First edition New York ; London Routledge, Taylor & Francis Group 2019 xi, 241 Seiten Illustrationen txt rdacontent n rdamedia nc rdacarrier New agendas in communication Neue Medien (DE-588)4196910-8 gnd rswk-swf Kommunikation (DE-588)4031883-7 gnd rswk-swf Krise (DE-588)4033203-2 gnd rswk-swf (DE-588)4143413-4 Aufsatzsammlung gnd-content Neue Medien (DE-588)4196910-8 s Kommunikation (DE-588)4031883-7 s Krise (DE-588)4033203-2 s DE-604 Stephens, Keri K. ca. 20./21. Jh. (DE-588)1190302918 edt Erscheint auch als Online-Ausgabe, ebk. 978-0-203-70363-2 Digitalisierung UB Augsburg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=031322263&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis Digitalisierung UB Augsburg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=031322263&sequence=000003&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA Klappentext |
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| title | New media in times of crisis |
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| title_exact_search | New media in times of crisis |
| title_full | New media in times of crisis edited by Keri K. Stephens |
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| title_full_unstemmed | New media in times of crisis edited by Keri K. Stephens |
| title_short | New media in times of crisis |
| title_sort | new media in times of crisis |
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