Project Management: A Benefit Realisation Approach
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| Main Authors: | , |
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| Format: | Book |
| Language: | English |
| Published: |
Cham
Springer
[2019]
|
| Subjects: | |
| Online Access: | Inhaltstext http://www.springer.com/ Inhaltsverzeichnis |
| Physical Description: | xix, 337 Seiten Illustrationen, Diagramme 23.5 cm x 15.5 cm |
| ISBN: | 9783030031732 303003173X |
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Record in the Search Index
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| adam_text | Contents Part I Projects: A Conceptual Framework 1 What Roles Do Projects Serve in Business?........................................ 1.1 The Nature of Projects.................................................................... 1.1.1 The Strategic Triggers for Projects................................. 1.1.2 Implementing Strategy Through Projects....................... 1.2 Trends in Today’s Project Environments..................................... 1.3 Current Challenges for Business in ProjectManagement............. 1.4 Issues with Current Project ManagementMethodologies............. 3 3 3 4 6 8 10 2 A Theoretical Framework for Projects................................................. 2.1 Projects as a Class of Process........................................................ 2.2 The Input-Process-Output (IPO) Model........................................ 2.3 Project Outputs................................................................................. 2.3.1 Forms of Outputs............................................................... 2.3.2 The Concept of an Operand............................................ 2.4 Project Outcomes............................................................................. 2.4.1 Outputs Versus Outcomes................................................. 2.4.2 Key Categories of Outcomes............................................ 2.4.3 Benefits and Outcomes...................................................... 2.4.4 The 2NY Map for Target OutcomeDefinition............... 2.4.5
Baselining.......................................................................... 2.4.6 Naming Target Outcomes................................................. 2.5 The Input-Transform-Outcome (ITO) Model................................. 2.5.1 The Anatomy of the ITO Model..................................... 2.5.2 Accountability in the ГГО Model................................... 2.5.3 The Nature of Utilisation................................................. 2.5.4 The Impact of Projects on OperationalProcesses........... 15 15 17 19 19 21 22 22 23 26 27 32 33 33 34 37 38 40 xi
Contents 3 The Structure of a Project...................................................................... 3.1 Project Global Phases...................................................................... 3.1.1 Project Initiation.................................................................. 3.1.2 Project Planning.................................................................. 3.1.3 Project Execution................................................................ 3.1.4 Outcomes Realisation......................................................... 3.1.5 Global Phases and Accountabilities................................. 3.1.6 Staged Projects.................................................................... 3.2 The Elements of Project Management.......................................... 3.3 The Layers of Work in a Project.................................................... 3.3.1 Above- and Below-the-Line Work................................... 3.3.2 A Project’s Baseline Documents...................................... 45 45 46 48 48 49 49 50 52 54 54 56 4 Project and Programme Governance.................................................... 4.1 Project Governance........................................................................... 4.1.1 Overview of Project Governance...................................... 4.1.2 Principles of Project Governance...................................... 4.1.3 Project Governance and the Funder................................. 4.1.4 The Involvement of Key Players in a Project................. 4.1.5 The Structure of the Project Governance
Model............ 4.1.6 Designing a Project Governance Model.......................... 4.1.7 Project Governance in an Organisational Context......... 4.1.8 Project Governance Resourcing Issues............................ 4.1.9 Projects and Contractors.................................................... 4.1.10 Project Governance and Above-the-Line Resourcing........................................................................... 4.1.11 The Operation of the Project Governance Model......... 4.1.12 Managing the Project Governance Model........................ 4.1.13 Project Governance and Professional Development. ... 4.1.14 The Project Management Office (PMO).......................... 4.2 Programme Governance.................................................................. 4.2.1 The Conditions Under Which Projects Should Be Coordinated.................................................................. 4.2.2 Alternative Models for Coordinated Projects................. 57 57 57 58 62 62 64 66 69 70 72 Stakeholder Management........................................................................ 5.1 Project Stakeholders......................................................................... 5.1.1 The Nature of a Stakeholding.......................................... 5.1.2 Spontaneous Versus Commissioned Stakeholders......... 5.1.3 Three Critical Characteristics of Spontaneous Stakeholders........................................................................ 5.2 The Stakeholder Management Process.......................................... 5.2.1 Stakeholder
Identification................................................. 5.2.2 Stakeholder Analysis........................................................ 85 85 86 88 5 73 73 75 75 76 78 78 80 91 92 93 93
Contents xiii 5.2.3 5.2.4 5.3 Stakeholder Engagement Programme Formulation .... Deriving a Stakeholder Communications Strategy from the Stakeholder Register.......................................... 5.2.5 Engagement Programme Implementation....................... 5.2.6 Stakeholder Engagement Monitoring and Control......... Stakeholder Management Tools...................................................... 5.3.1 The Stakeholder Register................................................. 5.3.2 The Stakeholder Report................................................... 95 97 97 98 99 99 102 6 Risk and Issues Management................................................................ 103 6.1 Risk Versus Issues.......................................................................... 103 6.2 The Nature of Risk.......................................................................... 104 6.2.1 Risk and Uncertainty....................................................... 104 6.2.2 Downside Versus Upside Risk....................................... 105 6.2.3 The Event-Impact Model of Risk................................... 106 6.3 The Risk Management Process..................................................... 109 6.3.1 Managing Threats.............................................................. 110 6.3.2 The Risk Control Process................................................. 114 6.4 Risk Management Tools................................................................. 115 6.4.1 The Risk Register.............................................................. 115 6.4.2 The Risk
Report................................................................. 117 6.5 Issues and Their Management....................................................... 117 6.5.1 The Nature of Issues ....................................................... 117 6.5.2 Above-the-Line Versus Below-the-Line Issues.............. 120 6.5.3 The Issues Management Process..................................... 120 6.5.4 Issues Management Tools................................................ 122 7 Project Attractiveness................................ ............................................ 7.1 Project Worth................................................................................... 7.1.1 The Analysis of Project-Related Costs............................ 7.1.2 Project Worth: Incommensurate Units of Measurement................................................................. 7.1.3 Accommodating Both Monetary and Non-monetary Worth Values..................................................................... 7.1.4 Evaluating a Project’s Worth and Return....................... 7.2 Project Riskiness.............................................................................. 7.2.1 The Statistical Distributionof a Threat’s Damage........... 7.2.2 The Uncertainty of Damage from a Project Threat .... 7.2.3 Calculating a Project’s Riskiness..................................... 7.3 The Project Attractiveness Map..................................................... 7.3.1 The Dimensions of the Project Attractiveness Map. ... 7.3.2 Calculating the ExpectedReturn of a Project..................
7.3.3 The Effect of Risk Mitigation on Project Attractiveness..................................................................... 125 125 126 128 130 132 136 136 137 139 142 142 144 145
Contents XIV 7.4 8 A Project Portfolio............................................................................ 149 7.4.1 The Project Portfolio Selection Problem........................ 149 7.4.2 Strategy Implementation Through Project Portfolio Selection.............................................................................. 150 Project Success............................................................................................ 8.1 The Three-Layered Model of Project Success............................... 8.2 Judging Success................................................................................ 8.2.1 The Nature of a Success Test........................................... 8.2.2 Absolute Versus Trade-Off Tests of Success................. 8.2.3 Assessment......................................................................... 8.2.4 The Project Investment Paradox...................................... 8.2.5 Regression Testing............................................................. 8.2.6 Which Version of the Performance Evaluation Parameters Should Be Used in Regression Testing? ... 8.3 Project Management Success........................................................... 8.3.1 The “Iron Triangle”........................................................... 8.3.2 The “Steel Tetrahedron”.................................................... 8.3.3 Judging Project ManagementSuccess.............................. 8.3.4 Project Management Success Rates in Practice.............. 8.4 Project Ownership
Success............................................................. 8.4.1 Judging Project Ownership Success................................. 8.4.2 Using the Project Attractiveness Map in the Test of Project Ownership Success........................................... 8.4.3 Project Ownership Success Rates in Practice................. 8.5 Project Investment Success............................................................. 8.5.1 Judging Project Investment Success................................. 8.5.2 Using the Project Attractiveness Map in the Test of Project Investment Success.......................................... 8.5.3 Qualifying Judgements About Investment Success .... 8.6 Comparing the Three Tests ofSuccess............................................ 8.6.1 Variables Used in the Different Tests............................... 8.6.2 Valid Combinations of Judgements About Project Success............................................................................... 8.7 Critical Success Processes (CSP).................................................... 8.7.1 Critical Success Factors (CSF)........................................ 8.7.2 The Need for an Alternative Critical Approach............ 8.7.3 The Critical Success Processes (CSP) Model................. 8.8 Tests of Success as Special Case of the Three-Layered Model................................................................................................ 153 153 155 155 156 157 158 159 160 160 160 162 164 165 167 168 168 169 170 170 171 174 174 174 176 178 178 179 180 183
Contents Part II 9 10 XV Leading a Project Initiating a Project................................................................................... 9.1 Overview of Initiation..................................................................... 9.1.1 Initiation in Outline.......................................................... 9.1.2 Key Players in Initiation................................................... 9.1.3 Key Issues in Initiation..................................................... 9.1.4 The Relationship Between Initiation andPlanning .... 9.2 Project Identification....................................................................... 9.3 Project Definition............................................................................ 9.3.1 A Project Is Scoped at Two Levels................................ 9.3.2 Overview of the Definition Activity................................ 9.3.3 Setting the Scope of a Project......................................... 9.3.4 Defining Target Outcomes.............................................. 9.3.5 The Project Scoping Toolset............................................ 9.3.6 Defining Committed Outputs............................................ 9.3.7 Setting Boundaries for Project Scope.............................. 9.3.8 Target Outcome Baselining.............................................. 9.4 Project Analysis.............................................................................. 9.4.1 Overview of Analysis....................................................... 9.4.2 Estimating the Duration of Project
Execution................ 9.4.3 Estimating the Cost of Project Execution....................... 9.4.4 The Project Budget and Cashflow Planning................... 9.4.5 Assembling and Maintaining the Registers During Initiation............................................................................ 9.4.6 Assembling a Project Communications Strategy............ 9.4.7 Assembling a Project Governance Model....................... 9.5 Assembling the Business Case....................................................... 9.5.1 Overview............................................................................ 9.5.2 Packaging the Business Case ......................................... 9.5.3 A Template for a Business Case..................................... 9.5.4 The Structure of the Business Case................................ 9.5.5 The Impact of Planning on the BusinessCase............... 9.5.6 Appraising the Business Case.......................................... 189 189 189 191 191 192 194 196 197 197 200 204 205 209 211 211 212 212 213 215 216 218 218 220 221 221 221 221 223 227 228 Planning a Project................................................................................... 231 10.1 Overview of Planning..................................................................... 231 10.1.1 Planning in Outline.......................................................... 232 10.1.2 The Role of the Project Plan............................................ 234 10.1.3 Key Players in Planning................................................... 234 10.1.4 Key Issues in
Planning..................................................... 234 10.2 Analysing the Work Involved in Execution................................ 235 10.2.1 The Work BreakdownStructure (WBS)........................... 235 10.2.2 Hierarchical Decomposition ............................................ 236
Contents XVI 10.2.3 Developing a WBS for the Homestead Restoration Project.................................................................................. 10.3 Developing a Schedule.................................................................... 10.3.1 The Gantt Chart.................................................................. 10.3.2 Deriving Estimates for Durations...................................... 10.3.3 The Schedule of Milestones............................................. 10.3.4 Identifying and Managing Time Infeasibility................. 10.4 Resource Planning........................................................................... 10.4.1 Overview.............................................................................. 10.4.2 The Pattern of Planned Expenditure During Project Execution........................................................................... 10.4.3 The Relationship Between a Project’s Cost and Its Duration.................................................................. 10.5 Project Resourcing........................................................................... 10.5.1 Internal Resource Deployment Plan................................. 10.5.2 External Resource Acquisition Plan................................. 10.5.3 Costing and Budgeting for the Project............................ 10.5.4 Identifying and Managing Cost Infeasibility................... 10.6 Packaging and Approvingthe Project Plan..................................... 10.6.1 A Template for a Project Plan........................................... 10.6.2 Gauging
the Quality of the Project Plan.......................... 238 239 239 241 242 243 244 244 245 246 248 249 250 250 251 253 253 257 11 Executing a Project.................................................................................... 11.1 Overview of Execution.................................................................... 11.2 The Project Execution Management Cycle................................... 11.2.1 Project Environment Surveillance (PES)........................ 11.2.2 Project Execution Control (PEC)...................................... 11.2.3 Project Baseline Revision.................................................. 11.3 The Project Governance Model...................................................... 11.3.1 The Project Manager........................................................ 11.3.2 The Project Owner............................................................. 11.3.3 The Steering Committee.................................................... 11.3.4 Reference Groups, Advisers and Counsellors................. 11.4 The Forums for Project Execution Management.......................... 11.4.1 A Stylised Reporting Package.......................................... 11.4.2 A Stylised Agenda............................................................. 11.5 Outputs Closeout............................................................................. 259 259 261 261 263 265 266 266 267 267 269 269 269 271 272 12 Realising Outcomes from Projects........................................................... 275 12.1 The Context for Outcomes
Realisation............................................ 275 12.1.1 An Overview of Outcomes Realisation.......................... 275 12.1.2 The Duration of Outcomes Realisation.......................... 276 12.1.3 Roles and Responsibilities During Outcomes Realisation........................................................................... 277
Contents 12.2 12.3 xvii Facilitating Outcomes Realisation................................................ 12.2.1 The Downstream Process Improvement Cycle.............. 12.2.2 The Role of IUMs in the Process Improvement Cycle................................................................................... 12.2.3 Closing the Project............................................................ Outcomes Closeout......................................................................... 12.3.1 The Closeout Process....................................................... 12.3.2 Project Performance Areas.............................................. 12.3.3 Preparing for a Closeout Workshop................................ 12.3.4 The Closeout Report.......................................................... 277 277 278 278 278 279 279 280 281 Appendix A: An Integrated Glossary of Project Management Terms and Definitions............................................................. 285 Appendix B: Project Governance: Role Definitions................................... 309 Appendix C: Questions for Future Research.............................................. 323 Appendix D: Reference List............................................................................ 329 Index................................................................................................................... 333
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| spelling | Zwikael, Ofer Verfasser (DE-588)1188740849 aut Project Management A Benefit Realisation Approach Ofer Zwikael, John R. Smyrk Cham Springer [2019] © 2019 xix, 337 Seiten Illustrationen, Diagramme 23.5 cm x 15.5 cm txt rdacontent n rdamedia nc rdacarrier Projektmanagement (DE-588)4047441-0 gnd rswk-swf Organisational Value of project management Project Benefit Management Project Investment Decisions Project Management textbook Project Performance KJQ TNT Projektmanagement (DE-588)4047441-0 s DE-604 Smyrk, John R. Verfasser (DE-588)1188745026 aut Springer International Publishing (DE-588)1064344704 pbl Erscheint auch als Online-Ausgabe 978-3-030-03174-9 X:MVB text/html http://deposit.dnb.de/cgi-bin/dokserv?id=14caedd116af4ff197b22dee144d8a3a&prov=M&dok_var=1&dok_ext=htm Inhaltstext X:MVB http://www.springer.com/ Digitalisierung UB Regensburg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=031298126&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Zwikael, Ofer Smyrk, John R. Project Management A Benefit Realisation Approach Projektmanagement (DE-588)4047441-0 gnd |
| subject_GND | (DE-588)4047441-0 |
| title | Project Management A Benefit Realisation Approach |
| title_auth | Project Management A Benefit Realisation Approach |
| title_exact_search | Project Management A Benefit Realisation Approach |
| title_full | Project Management A Benefit Realisation Approach Ofer Zwikael, John R. Smyrk |
| title_fullStr | Project Management A Benefit Realisation Approach Ofer Zwikael, John R. Smyrk |
| title_full_unstemmed | Project Management A Benefit Realisation Approach Ofer Zwikael, John R. Smyrk |
| title_short | Project Management |
| title_sort | project management a benefit realisation approach |
| title_sub | A Benefit Realisation Approach |
| topic | Projektmanagement (DE-588)4047441-0 gnd |
| topic_facet | Projektmanagement |
| url | http://deposit.dnb.de/cgi-bin/dokserv?id=14caedd116af4ff197b22dee144d8a3a&prov=M&dok_var=1&dok_ext=htm http://www.springer.com/ http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=031298126&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT zwikaelofer projectmanagementabenefitrealisationapproach AT smyrkjohnr projectmanagementabenefitrealisationapproach AT springerinternationalpublishing projectmanagementabenefitrealisationapproach |