Conflict first aid: how to stop personality clashes and disputes from damaging you or your organization
1. Understanding conflict -- 2. Brain hijack -- 3. Control your emotions -- 4. Speak up or stay silent? -- 5. Getting ready to take the plunge -- 6. Difficult conversations -- 7. Improving communication -- 8. Ambushes and problems -- 9. When good people fall out -- 10. Turning disaster into developm...
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
New York, New York (222 East 46th Street, New York, NY 10017)
Business Expert Press
2018
|
| Ausgabe: | First edition |
| Schriftenreihe: | Human resource management and organizational behavior collection
|
| Schlagworte: | |
| Online-Zugang: | FHN01 FWS01 FWS02 UBY01 Volltext |
| Zusammenfassung: | 1. Understanding conflict -- 2. Brain hijack -- 3. Control your emotions -- 4. Speak up or stay silent? -- 5. Getting ready to take the plunge -- 6. Difficult conversations -- 7. Improving communication -- 8. Ambushes and problems -- 9. When good people fall out -- 10. Turning disaster into development -- 11. Prevention -- 12. Resources -- References -- Index This book gives practical tips on how to manage disputes and personality clashes before they create major problems for business and relationships. Written in laymen's terms with examples, acronyms, and illustrations, it helps the reader understand the causes of conflict and how it develops and escalates. The author explains the scientific basis for seemingly illogical behavior under stress and in conflict and also offers tips and tools for managing emotions and behaviors in difficult situations. Guidance is provided on setting and maintaining standards, balancing responsibilities with relationships, and dealing with negative issues before serious damage is done. The book is structured so that it can either be read as a whole or the relevant section accessed in a crisis, with a toolkit of resources at the end. Each chapter ends with questions to check understanding. Full of convenient tools and insights into managing emotions and handling disagreements, it provides a handy resource for managers and employees |
| Beschreibung: | Includes bibliographical references (pages 167-171) and index |
| Beschreibung: | Online-Ressource (xii, 177 pages) |
| ISBN: | 9781631579745 9781631579738 |
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| 250 | |a First edition | ||
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| 300 | |a Online-Ressource (xii, 177 pages) | ||
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| 520 | |a This book gives practical tips on how to manage disputes and personality clashes before they create major problems for business and relationships. Written in laymen's terms with examples, acronyms, and illustrations, it helps the reader understand the causes of conflict and how it develops and escalates. The author explains the scientific basis for seemingly illogical behavior under stress and in conflict and also offers tips and tools for managing emotions and behaviors in difficult situations. Guidance is provided on setting and maintaining standards, balancing responsibilities with relationships, and dealing with negative issues before serious damage is done. The book is structured so that it can either be read as a whole or the relevant section accessed in a crisis, with a toolkit of resources at the end. Each chapter ends with questions to check understanding. Full of convenient tools and insights into managing emotions and handling disagreements, it provides a handy resource for managers and employees | ||
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Datensatz im Suchindex
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| author | Radford, Nancy |
| author_facet | Radford, Nancy |
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| dewey-full | 658.4053 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.4053 |
| dewey-search | 658.4053 |
| dewey-sort | 3658.4053 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | First edition |
| format | Electronic eBook |
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| id | DE-604.BV045876374 |
| illustrated | Not Illustrated |
| indexdate | 2024-08-01T14:29:09Z |
| institution | BVB |
| isbn | 9781631579745 9781631579738 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-031259592 |
| oclc_num | 1016038915 |
| open_access_boolean | |
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| owner_facet | DE-863 DE-BY-FWS DE-862 DE-BY-FWS DE-92 DE-706 |
| physical | Online-Ressource (xii, 177 pages) |
| psigel | ZDB-191-BEX |
| publishDate | 2018 |
| publishDateSearch | 2018 |
| publishDateSort | 2018 |
| publisher | Business Expert Press |
| record_format | marc |
| series2 | Human resource management and organizational behavior collection |
| spellingShingle | Radford, Nancy Conflict first aid how to stop personality clashes and disputes from damaging you or your organization Conflict management Interpersonal conflict |
| title | Conflict first aid how to stop personality clashes and disputes from damaging you or your organization |
| title_auth | Conflict first aid how to stop personality clashes and disputes from damaging you or your organization |
| title_exact_search | Conflict first aid how to stop personality clashes and disputes from damaging you or your organization |
| title_full | Conflict first aid how to stop personality clashes and disputes from damaging you or your organization Nancy Radford |
| title_fullStr | Conflict first aid how to stop personality clashes and disputes from damaging you or your organization Nancy Radford |
| title_full_unstemmed | Conflict first aid how to stop personality clashes and disputes from damaging you or your organization Nancy Radford |
| title_short | Conflict first aid |
| title_sort | conflict first aid how to stop personality clashes and disputes from damaging you or your organization |
| title_sub | how to stop personality clashes and disputes from damaging you or your organization |
| topic | Conflict management Interpersonal conflict |
| topic_facet | Conflict management Interpersonal conflict |
| url | http://portal.igpublish.com/iglibrary/search/BEPB0000671.html |
| work_keys_str_mv | AT radfordnancy conflictfirstaidhowtostoppersonalityclashesanddisputesfromdamagingyouoryourorganization |