Mapping workflows and managing knowledge, volume I: using formal and tacit knowledge to improve organizational performance
Part I. Do workflow mapping now -- 1. Workflow mapping fundamentals -- 2. WFMA data collection and analysis -- 3. Implementing workflow mapping and analysis -- Part II. Why do mapping? -- 4. Knowing what we know -- 5. Systems, processes, organizations, and workflows -- 6. WFMA and knowledge manageme...
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
New York, NY
Business Expert Press
2016
|
| Ausgabe: | Second edition |
| Schriftenreihe: | Supply and operations management collection
|
| Schlagworte: | |
| Online-Zugang: | FHN01 FWS01 FWS02 TUM01 UBY01 URL des Erstveröffentlichers |
| Zusammenfassung: | Part I. Do workflow mapping now -- 1. Workflow mapping fundamentals -- 2. WFMA data collection and analysis -- 3. Implementing workflow mapping and analysis -- Part II. Why do mapping? -- 4. Knowing what we know -- 5. Systems, processes, organizations, and workflows -- 6. WFMA and knowledge management -- Appendix. A brief summary of the NAVAIR study -- Notes -- References -- Index This is a book that does what the title says, and is different from most business process mapping information in three key ways. First, it lets users capture all the knowledge that goes into a workflow in any kind of organization, including the most difficult kind of all, the tacit knowledge people bring to the job and carry in their heads. Second, it is simple, powerful, flexible, and easy to learn. Third, it does not require installing, learning, and applying a complicated program (sometimes requiring reorganization to support the software rather than the software supporting the organization). It was developed by the author in a 15-year long program of studying, analyzing, and improving avionics maintenance processes for the U.S. Navy and the Royal Canadian Air Force, and then applied to organizations of all kinds ever since, for more than two decades. It has been taught and applied by the author and others in many short courses. It works |
| Beschreibung: | Includes bibliographical references (pages 203-213) and index |
| Beschreibung: | 1 Online-Ressource (xvii, 220 Seiten) Illustrationen |
| ISBN: | 9781631573880 |
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| 520 | |a This is a book that does what the title says, and is different from most business process mapping information in three key ways. First, it lets users capture all the knowledge that goes into a workflow in any kind of organization, including the most difficult kind of all, the tacit knowledge people bring to the job and carry in their heads. Second, it is simple, powerful, flexible, and easy to learn. Third, it does not require installing, learning, and applying a complicated program (sometimes requiring reorganization to support the software rather than the software supporting the organization). It was developed by the author in a 15-year long program of studying, analyzing, and improving avionics maintenance processes for the U.S. Navy and the Royal Canadian Air Force, and then applied to organizations of all kinds ever since, for more than two decades. It has been taught and applied by the author and others in many short courses. It works | ||
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Datensatz im Suchindex
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| discipline | Wirtschaftswissenschaften |
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| id | DE-604.BV045876142 |
| illustrated | Not Illustrated |
| indexdate | 2024-08-01T14:29:09Z |
| institution | BVB |
| isbn | 9781631573880 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-031259360 |
| oclc_num | 939734000 |
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| spellingShingle | Kmetz, John L. Mapping workflows and managing knowledge, volume I using formal and tacit knowledge to improve organizational performance Workflow management systems Knowledge management |
| title | Mapping workflows and managing knowledge, volume I using formal and tacit knowledge to improve organizational performance |
| title_auth | Mapping workflows and managing knowledge, volume I using formal and tacit knowledge to improve organizational performance |
| title_exact_search | Mapping workflows and managing knowledge, volume I using formal and tacit knowledge to improve organizational performance |
| title_full | Mapping workflows and managing knowledge, volume I using formal and tacit knowledge to improve organizational performance John L. Kmetz |
| title_fullStr | Mapping workflows and managing knowledge, volume I using formal and tacit knowledge to improve organizational performance John L. Kmetz |
| title_full_unstemmed | Mapping workflows and managing knowledge, volume I using formal and tacit knowledge to improve organizational performance John L. Kmetz |
| title_short | Mapping workflows and managing knowledge, volume I |
| title_sort | mapping workflows and managing knowledge volume i using formal and tacit knowledge to improve organizational performance |
| title_sub | using formal and tacit knowledge to improve organizational performance |
| topic | Workflow management systems Knowledge management |
| topic_facet | Workflow management systems Knowledge management |
| url | http://portal.igpublish.com/iglibrary/search/BEPB0000432.html |
| work_keys_str_mv | AT kmetzjohnl mappingworkflowsandmanagingknowledgevolumeiusingformalandtacitknowledgetoimproveorganizationalperformance |