Business engineering and service design with applications for health care institutions:

1. Introduction -- 2. Relevant work and disciplines for this book -- 3. Patterns for design -- 4. Design of service offerings -- 5. Service design in health care institutions -- 6. Conclusions

Gespeichert in:
Bibliographische Detailangaben
1. Verfasser: Barros, Óscar (VerfasserIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: New York, New York (222 East 46th Street, New York, NY 10017) Business Expert Press 2013
Ausgabe:First edition
Schriftenreihe:Service systems and innovations in business and society collection
Schlagworte:
Online-Zugang:FHN01
FWS01
FWS02
UBY01
Volltext
Zusammenfassung:1. Introduction -- 2. Relevant work and disciplines for this book -- 3. Patterns for design -- 4. Design of service offerings -- 5. Service design in health care institutions -- 6. Conclusions
This book presents an innovative approach to business design known as Business Engineering, and its application to service offerings design in general and health services in particular
Beschreibung:Part of: 2013 digital library
Includes bibliographical references (pages 255-263) and index
Beschreibung:Online-Ressource (xviii, 269 pages)
ISBN:9781606496275
9781606496268