Managing quality: strategic issues in health care management
Cover -- Half Title -- Title Page -- Copyright Page -- Table of Contents -- List of Figures -- List of Tables -- Acknowledgments -- Preface -- Section 1: Scene Setting -- 1 Is Health Care a Business? An Analysis of Health Care, and its Consideration as a Business -- 2 Managing the Design of Health C...
Gespeichert in:
Weitere Verfasser: | , , , |
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Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
London ; New York
Routledge
2018
|
Ausgabe: | First published 1999 by Ashgate Publishing, reissued 2018 by Routledge |
Schriftenreihe: | Routledge revivals
|
Schlagworte: | |
Online-Zugang: | FHD01 |
Zusammenfassung: | Cover -- Half Title -- Title Page -- Copyright Page -- Table of Contents -- List of Figures -- List of Tables -- Acknowledgments -- Preface -- Section 1: Scene Setting -- 1 Is Health Care a Business? An Analysis of Health Care, and its Consideration as a Business -- 2 Managing the Design of Health Care Services -- Section 2: Quality in Health Care -- 3 Towards Critical Quality -- 4 Whose Quality? Different Interest Groups' Perspectives on Health Care Quality -- 5 The Quantification of Patient Satisfaction -- 6 Managing Clinical Audit: Diagnosing the Problems and Designing Solutions -- 7 Improving Child Dental Health in Scotland: An Audit in Primary Care -- 8 Human Resource Management Audits: Contributions to Quality -- Section 3: Using Performance Indicators -- 9 What Are We Counting with Hospital Episode Statistics (HES)? -- 10 Clinical Outcomes Indicators in Scotland: Lessons and Prospects -- 11 What do Managers and Physicians Prefer as Indicators of Clinical Outcome? -- 12 Performance Indicators: A Patient-centred Approach -- 13 Is Indicator Use for Quality Improvement and Performance Measurement Compatible? -- 14 Published Health Outcomes: Guiding Lights or Wreckers' Lanterns? -- List of Contributors |
Beschreibung: | 1 Online-Ressource (xii, 233 Seiten) |
ISBN: | 9780429832413 |
Internformat
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spelling | Managing quality strategic issues in health care management edited by Huw T. O. Davies, Manouche Tavakoli, Mo Malek and Aileen R. Neilson (Department of Management, University of St Andrews, Scotland) First published 1999 by Ashgate Publishing, reissued 2018 by Routledge London ; New York Routledge 2018 1 Online-Ressource (xii, 233 Seiten) txt rdacontent c rdamedia cr rdacarrier Routledge revivals Cover -- Half Title -- Title Page -- Copyright Page -- Table of Contents -- List of Figures -- List of Tables -- Acknowledgments -- Preface -- Section 1: Scene Setting -- 1 Is Health Care a Business? An Analysis of Health Care, and its Consideration as a Business -- 2 Managing the Design of Health Care Services -- Section 2: Quality in Health Care -- 3 Towards Critical Quality -- 4 Whose Quality? Different Interest Groups' Perspectives on Health Care Quality -- 5 The Quantification of Patient Satisfaction -- 6 Managing Clinical Audit: Diagnosing the Problems and Designing Solutions -- 7 Improving Child Dental Health in Scotland: An Audit in Primary Care -- 8 Human Resource Management Audits: Contributions to Quality -- Section 3: Using Performance Indicators -- 9 What Are We Counting with Hospital Episode Statistics (HES)? -- 10 Clinical Outcomes Indicators in Scotland: Lessons and Prospects -- 11 What do Managers and Physicians Prefer as Indicators of Clinical Outcome? -- 12 Performance Indicators: A Patient-centred Approach -- 13 Is Indicator Use for Quality Improvement and Performance Measurement Compatible? -- 14 Published Health Outcomes: Guiding Lights or Wreckers' Lanterns? -- List of Contributors Gesundheitswesen (DE-588)4020775-4 gnd rswk-swf Qualitätsmanagement (DE-588)4219057-5 gnd rswk-swf 1\p (DE-588)1071861417 Konferenzschrift gnd-content Gesundheitswesen (DE-588)4020775-4 s Qualitätsmanagement (DE-588)4219057-5 s 2\p DE-604 Davies, Huw T. O. 1961- (DE-588)129505870 edt Tavakoli, Manouche (DE-588)171301390 edt Malek, Mohamed H. 1949-2001 (DE-588)170484130 edt Neilson, Aileen R. edt Erscheint auch als Online-Ausgabe 978-0-429-45001-3 Erscheint auch als Druck-Ausgabe 978-1-138-32616-3 Erscheint auch als Druck-Ausgabe, hbk 978-1-138-32610-1 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 2\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
spellingShingle | Managing quality strategic issues in health care management Gesundheitswesen (DE-588)4020775-4 gnd Qualitätsmanagement (DE-588)4219057-5 gnd |
subject_GND | (DE-588)4020775-4 (DE-588)4219057-5 (DE-588)1071861417 |
title | Managing quality strategic issues in health care management |
title_auth | Managing quality strategic issues in health care management |
title_exact_search | Managing quality strategic issues in health care management |
title_full | Managing quality strategic issues in health care management edited by Huw T. O. Davies, Manouche Tavakoli, Mo Malek and Aileen R. Neilson (Department of Management, University of St Andrews, Scotland) |
title_fullStr | Managing quality strategic issues in health care management edited by Huw T. O. Davies, Manouche Tavakoli, Mo Malek and Aileen R. Neilson (Department of Management, University of St Andrews, Scotland) |
title_full_unstemmed | Managing quality strategic issues in health care management edited by Huw T. O. Davies, Manouche Tavakoli, Mo Malek and Aileen R. Neilson (Department of Management, University of St Andrews, Scotland) |
title_short | Managing quality |
title_sort | managing quality strategic issues in health care management |
title_sub | strategic issues in health care management |
topic | Gesundheitswesen (DE-588)4020775-4 gnd Qualitätsmanagement (DE-588)4219057-5 gnd |
topic_facet | Gesundheitswesen Qualitätsmanagement Konferenzschrift |
work_keys_str_mv | AT davieshuwto managingqualitystrategicissuesinhealthcaremanagement AT tavakolimanouche managingqualitystrategicissuesinhealthcaremanagement AT malekmohamedh managingqualitystrategicissuesinhealthcaremanagement AT neilsonaileenr managingqualitystrategicissuesinhealthcaremanagement |