OCR Level 2 NVQ Certificate in Customer Service (QCF) Incorporating Level 2 Certificate in Customer Service Knowledge:
Gespeichert in:
1. Verfasser: | |
---|---|
Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
London
Hodder Education
2012
|
Schlagworte: | |
Online-Zugang: | FLA01 |
Beschreibung: | Print version record |
Beschreibung: | 1 online resource (230 pages) |
ISBN: | 9781444151510 1444151517 |
Internformat
MARC
LEADER | 00000nmm a2200000zc 4500 | ||
---|---|---|---|
001 | BV045356322 | ||
003 | DE-604 | ||
005 | 00000000000000.0 | ||
007 | cr|uuu---uuuuu | ||
008 | 181212s2012 |||| o||u| ||||||eng d | ||
020 | |a 9781444151510 |9 978-1-4441-5151-0 | ||
020 | |a 1444151517 |9 1-4441-5151-7 | ||
035 | |a (ZDB-4-EBU)ocn799764279 | ||
035 | |a (OCoLC)799764279 | ||
035 | |a (DE-599)BVBBV045356322 | ||
040 | |a DE-604 |b ger |e rda | ||
041 | 0 | |a eng | |
082 | 0 | |a 658.812 | |
100 | 1 | |a Pilbeam, Sarah |e Verfasser |4 aut | |
245 | 1 | 0 | |a OCR Level 2 NVQ Certificate in Customer Service (QCF) Incorporating Level 2 Certificate in Customer Service Knowledge |
264 | 1 | |a London |b Hodder Education |c 2012 | |
300 | |a 1 online resource (230 pages) | ||
336 | |b txt |2 rdacontent | ||
337 | |b c |2 rdamedia | ||
338 | |b cr |2 rdacarrier | ||
500 | |a Print version record | ||
505 | 8 | |a A complete guide to the Level 2 NVQ in Customer Service course | |
650 | 7 | |a BUSINESS & ECONOMICS / Industrial Management |2 bisacsh | |
650 | 7 | |a BUSINESS & ECONOMICS / Management |2 bisacsh | |
650 | 7 | |a BUSINESS & ECONOMICS / Management Science |2 bisacsh | |
650 | 7 | |a BUSINESS & ECONOMICS / Organizational Behavior |2 bisacsh | |
650 | 7 | |a Customer services |2 fast | |
650 | 4 | |a Customer services |v Textbooks | |
700 | 1 | |a Everett, Maureen |e Sonstige |4 oth | |
776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe |a Pilbeam, Sarah |t OCR Level 2 NVQ Certificate in Customer Service (QCF) Incorporating Level 2 Certificate in Customer Service Knowledge |d London : Hodder Education, 2012 |z 9781444151503 |
912 | |a ZDB-4-EBU | ||
999 | |a oai:aleph.bib-bvb.de:BVB01-030742914 | ||
966 | e | |u http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=680929 |l FLA01 |p ZDB-4-EBU |q FLA_PDA_EBU |x Aggregator |3 Volltext |
Datensatz im Suchindex
_version_ | 1804179185820762112 |
---|---|
any_adam_object | |
author | Pilbeam, Sarah |
author_facet | Pilbeam, Sarah |
author_role | aut |
author_sort | Pilbeam, Sarah |
author_variant | s p sp |
building | Verbundindex |
bvnumber | BV045356322 |
collection | ZDB-4-EBU |
contents | A complete guide to the Level 2 NVQ in Customer Service course |
ctrlnum | (ZDB-4-EBU)ocn799764279 (OCoLC)799764279 (DE-599)BVBBV045356322 |
dewey-full | 658.812 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.812 |
dewey-search | 658.812 |
dewey-sort | 3658.812 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
format | Electronic eBook |
fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>01802nmm a2200421zc 4500</leader><controlfield tag="001">BV045356322</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">00000000000000.0</controlfield><controlfield tag="007">cr|uuu---uuuuu</controlfield><controlfield tag="008">181212s2012 |||| o||u| ||||||eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781444151510</subfield><subfield code="9">978-1-4441-5151-0</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">1444151517</subfield><subfield code="9">1-4441-5151-7</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(ZDB-4-EBU)ocn799764279</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)799764279</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV045356322</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rda</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.812</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Pilbeam, Sarah</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">OCR Level 2 NVQ Certificate in Customer Service (QCF) Incorporating Level 2 Certificate in Customer Service Knowledge</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">London</subfield><subfield code="b">Hodder Education</subfield><subfield code="c">2012</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 online resource (230 pages)</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Print version record</subfield></datafield><datafield tag="505" ind1="8" ind2=" "><subfield code="a">A complete guide to the Level 2 NVQ in Customer Service course</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">BUSINESS & ECONOMICS / Industrial Management</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">BUSINESS & ECONOMICS / Management</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">BUSINESS & ECONOMICS / Management Science</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">BUSINESS & ECONOMICS / Organizational Behavior</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Customer services</subfield><subfield code="2">fast</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Customer services</subfield><subfield code="v">Textbooks</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Everett, Maureen</subfield><subfield code="e">Sonstige</subfield><subfield code="4">oth</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">Druck-Ausgabe</subfield><subfield code="a">Pilbeam, Sarah</subfield><subfield code="t">OCR Level 2 NVQ Certificate in Customer Service (QCF) Incorporating Level 2 Certificate in Customer Service Knowledge</subfield><subfield code="d">London : Hodder Education, 2012</subfield><subfield code="z">9781444151503</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ZDB-4-EBU</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-030742914</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=680929</subfield><subfield code="l">FLA01</subfield><subfield code="p">ZDB-4-EBU</subfield><subfield code="q">FLA_PDA_EBU</subfield><subfield code="x">Aggregator</subfield><subfield code="3">Volltext</subfield></datafield></record></collection> |
id | DE-604.BV045356322 |
illustrated | Not Illustrated |
indexdate | 2024-07-10T08:15:51Z |
institution | BVB |
isbn | 9781444151510 1444151517 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-030742914 |
oclc_num | 799764279 |
open_access_boolean | |
physical | 1 online resource (230 pages) |
psigel | ZDB-4-EBU ZDB-4-EBU FLA_PDA_EBU |
publishDate | 2012 |
publishDateSearch | 2012 |
publishDateSort | 2012 |
publisher | Hodder Education |
record_format | marc |
spelling | Pilbeam, Sarah Verfasser aut OCR Level 2 NVQ Certificate in Customer Service (QCF) Incorporating Level 2 Certificate in Customer Service Knowledge London Hodder Education 2012 1 online resource (230 pages) txt rdacontent c rdamedia cr rdacarrier Print version record A complete guide to the Level 2 NVQ in Customer Service course BUSINESS & ECONOMICS / Industrial Management bisacsh BUSINESS & ECONOMICS / Management bisacsh BUSINESS & ECONOMICS / Management Science bisacsh BUSINESS & ECONOMICS / Organizational Behavior bisacsh Customer services fast Customer services Textbooks Everett, Maureen Sonstige oth Erscheint auch als Druck-Ausgabe Pilbeam, Sarah OCR Level 2 NVQ Certificate in Customer Service (QCF) Incorporating Level 2 Certificate in Customer Service Knowledge London : Hodder Education, 2012 9781444151503 |
spellingShingle | Pilbeam, Sarah OCR Level 2 NVQ Certificate in Customer Service (QCF) Incorporating Level 2 Certificate in Customer Service Knowledge A complete guide to the Level 2 NVQ in Customer Service course BUSINESS & ECONOMICS / Industrial Management bisacsh BUSINESS & ECONOMICS / Management bisacsh BUSINESS & ECONOMICS / Management Science bisacsh BUSINESS & ECONOMICS / Organizational Behavior bisacsh Customer services fast Customer services Textbooks |
title | OCR Level 2 NVQ Certificate in Customer Service (QCF) Incorporating Level 2 Certificate in Customer Service Knowledge |
title_auth | OCR Level 2 NVQ Certificate in Customer Service (QCF) Incorporating Level 2 Certificate in Customer Service Knowledge |
title_exact_search | OCR Level 2 NVQ Certificate in Customer Service (QCF) Incorporating Level 2 Certificate in Customer Service Knowledge |
title_full | OCR Level 2 NVQ Certificate in Customer Service (QCF) Incorporating Level 2 Certificate in Customer Service Knowledge |
title_fullStr | OCR Level 2 NVQ Certificate in Customer Service (QCF) Incorporating Level 2 Certificate in Customer Service Knowledge |
title_full_unstemmed | OCR Level 2 NVQ Certificate in Customer Service (QCF) Incorporating Level 2 Certificate in Customer Service Knowledge |
title_short | OCR Level 2 NVQ Certificate in Customer Service (QCF) Incorporating Level 2 Certificate in Customer Service Knowledge |
title_sort | ocr level 2 nvq certificate in customer service qcf incorporating level 2 certificate in customer service knowledge |
topic | BUSINESS & ECONOMICS / Industrial Management bisacsh BUSINESS & ECONOMICS / Management bisacsh BUSINESS & ECONOMICS / Management Science bisacsh BUSINESS & ECONOMICS / Organizational Behavior bisacsh Customer services fast Customer services Textbooks |
topic_facet | BUSINESS & ECONOMICS / Industrial Management BUSINESS & ECONOMICS / Management BUSINESS & ECONOMICS / Management Science BUSINESS & ECONOMICS / Organizational Behavior Customer services Customer services Textbooks |
work_keys_str_mv | AT pilbeamsarah ocrlevel2nvqcertificateincustomerserviceqcfincorporatinglevel2certificateincustomerserviceknowledge AT everettmaureen ocrlevel2nvqcertificateincustomerserviceqcfincorporatinglevel2certificateincustomerserviceknowledge |