Ten steps to ITSM success: a practitioner's guide to enterprise IT transformation
Saved in:
| Main Author: | |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Ely, Cambridgeshire
IT Governance Publishing
2013
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| Subjects: | |
| Item Description: | Online resource; title from PDF title page (ebrary, viewed October 18, 2013) |
| Physical Description: | 1 online resource (1 online resource (255 pages) |
| ISBN: | 9781849284578 1849284571 |
Staff View
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| 505 | 8 | |a Ten Steps to ITSM Success helps IT to prepare for this role by providing a detailed and practical guide to implementing ITSM best practices. It is aimed at ITSM practitioners and consultants, but will also be of interest to IT Directors and C-suite executives looking to transform the role of IT into a value-creating business partner, to establish a service management culture, and to drive improvements in their respective organizations | |
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| author | Esposito, Angelo |
| author_facet | Esposito, Angelo |
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| author_sort | Esposito, Angelo |
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| contents | Ten Steps to ITSM Success helps IT to prepare for this role by providing a detailed and practical guide to implementing ITSM best practices. It is aimed at ITSM practitioners and consultants, but will also be of interest to IT Directors and C-suite executives looking to transform the role of IT into a value-creating business partner, to establish a service management culture, and to drive improvements in their respective organizations |
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| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.05 |
| dewey-search | 658.05 |
| dewey-sort | 3658.05 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
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| id | DE-604.BV045350800 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T08:15:42Z |
| institution | BVB |
| isbn | 9781849284578 1849284571 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-030737454 |
| oclc_num | 884811469 |
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| physical | 1 online resource (1 online resource (255 pages) |
| psigel | ZDB-4-ITC |
| publishDate | 2013 |
| publishDateSearch | 2013 |
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| publisher | IT Governance Publishing |
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| spelling | Esposito, Angelo Verfasser aut Ten steps to ITSM success a practitioner's guide to enterprise IT transformation Angelo Esposito, Timothy Rogers Ely, Cambridgeshire IT Governance Publishing 2013 1 online resource (1 online resource (255 pages) txt rdacontent c rdamedia cr rdacarrier Online resource; title from PDF title page (ebrary, viewed October 18, 2013) Ten Steps to ITSM Success helps IT to prepare for this role by providing a detailed and practical guide to implementing ITSM best practices. It is aimed at ITSM practitioners and consultants, but will also be of interest to IT Directors and C-suite executives looking to transform the role of IT into a value-creating business partner, to establish a service management culture, and to drive improvements in their respective organizations IT infrastructure library ITSM library IT infrastructure library fast MATHEMATICS / Probability & Statistics / General bisacsh COMPUTERS / General bisacsh Information technology / Management fast Organizational change / Management fast Business enterprises Information technology Management Information technology Management Organizational change Management Rogers, Timothy Sonstige oth Erscheint auch als Druck-Ausgabe 9781849284561 |
| spellingShingle | Esposito, Angelo Ten steps to ITSM success a practitioner's guide to enterprise IT transformation Ten Steps to ITSM Success helps IT to prepare for this role by providing a detailed and practical guide to implementing ITSM best practices. It is aimed at ITSM practitioners and consultants, but will also be of interest to IT Directors and C-suite executives looking to transform the role of IT into a value-creating business partner, to establish a service management culture, and to drive improvements in their respective organizations IT infrastructure library ITSM library IT infrastructure library fast MATHEMATICS / Probability & Statistics / General bisacsh COMPUTERS / General bisacsh Information technology / Management fast Organizational change / Management fast Business enterprises Information technology Management Information technology Management Organizational change Management |
| title | Ten steps to ITSM success a practitioner's guide to enterprise IT transformation |
| title_auth | Ten steps to ITSM success a practitioner's guide to enterprise IT transformation |
| title_exact_search | Ten steps to ITSM success a practitioner's guide to enterprise IT transformation |
| title_full | Ten steps to ITSM success a practitioner's guide to enterprise IT transformation Angelo Esposito, Timothy Rogers |
| title_fullStr | Ten steps to ITSM success a practitioner's guide to enterprise IT transformation Angelo Esposito, Timothy Rogers |
| title_full_unstemmed | Ten steps to ITSM success a practitioner's guide to enterprise IT transformation Angelo Esposito, Timothy Rogers |
| title_short | Ten steps to ITSM success |
| title_sort | ten steps to itsm success a practitioner s guide to enterprise it transformation |
| title_sub | a practitioner's guide to enterprise IT transformation |
| topic | IT infrastructure library ITSM library IT infrastructure library fast MATHEMATICS / Probability & Statistics / General bisacsh COMPUTERS / General bisacsh Information technology / Management fast Organizational change / Management fast Business enterprises Information technology Management Information technology Management Organizational change Management |
| topic_facet | IT infrastructure library ITSM library IT infrastructure library MATHEMATICS / Probability & Statistics / General COMPUTERS / General Information technology / Management Organizational change / Management Business enterprises Information technology Management Information technology Management Organizational change Management |
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