Ten steps to ITSM success: a practitioner's guide to enterprise IT transformation
Gespeichert in:
1. Verfasser: | |
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Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
Ely, Cambridgeshire
IT Governance Publishing
2013
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Schlagworte: | |
Beschreibung: | Online resource; title from PDF title page (ebrary, viewed October 18, 2013) |
Beschreibung: | 1 online resource (1 online resource (255 pages) |
ISBN: | 9781849284578 1849284571 |
Internformat
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505 | 8 | |a Ten Steps to ITSM Success helps IT to prepare for this role by providing a detailed and practical guide to implementing ITSM best practices. It is aimed at ITSM practitioners and consultants, but will also be of interest to IT Directors and C-suite executives looking to transform the role of IT into a value-creating business partner, to establish a service management culture, and to drive improvements in their respective organizations | |
630 | 0 | 4 | |a IT infrastructure library |a ITSM library |
650 | 7 | |a IT infrastructure library |2 fast | |
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Datensatz im Suchindex
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any_adam_object | |
author | Esposito, Angelo |
author_facet | Esposito, Angelo |
author_role | aut |
author_sort | Esposito, Angelo |
author_variant | a e ae |
building | Verbundindex |
bvnumber | BV045350800 |
collection | ZDB-4-ITC |
contents | Ten Steps to ITSM Success helps IT to prepare for this role by providing a detailed and practical guide to implementing ITSM best practices. It is aimed at ITSM practitioners and consultants, but will also be of interest to IT Directors and C-suite executives looking to transform the role of IT into a value-creating business partner, to establish a service management culture, and to drive improvements in their respective organizations |
ctrlnum | (ZDB-4-ITC)ocn884811469 (OCoLC)884811469 (DE-599)BVBBV045350800 |
dewey-full | 658.05 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.05 |
dewey-search | 658.05 |
dewey-sort | 3658.05 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
format | Electronic eBook |
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illustrated | Not Illustrated |
indexdate | 2024-07-10T08:15:42Z |
institution | BVB |
isbn | 9781849284578 1849284571 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-030737454 |
oclc_num | 884811469 |
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psigel | ZDB-4-ITC |
publishDate | 2013 |
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publisher | IT Governance Publishing |
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spelling | Esposito, Angelo Verfasser aut Ten steps to ITSM success a practitioner's guide to enterprise IT transformation Angelo Esposito, Timothy Rogers Ely, Cambridgeshire IT Governance Publishing 2013 1 online resource (1 online resource (255 pages) txt rdacontent c rdamedia cr rdacarrier Online resource; title from PDF title page (ebrary, viewed October 18, 2013) Ten Steps to ITSM Success helps IT to prepare for this role by providing a detailed and practical guide to implementing ITSM best practices. It is aimed at ITSM practitioners and consultants, but will also be of interest to IT Directors and C-suite executives looking to transform the role of IT into a value-creating business partner, to establish a service management culture, and to drive improvements in their respective organizations IT infrastructure library ITSM library IT infrastructure library fast MATHEMATICS / Probability & Statistics / General bisacsh COMPUTERS / General bisacsh Information technology / Management fast Organizational change / Management fast Business enterprises Information technology Management Information technology Management Organizational change Management Rogers, Timothy Sonstige oth Erscheint auch als Druck-Ausgabe 9781849284561 |
spellingShingle | Esposito, Angelo Ten steps to ITSM success a practitioner's guide to enterprise IT transformation Ten Steps to ITSM Success helps IT to prepare for this role by providing a detailed and practical guide to implementing ITSM best practices. It is aimed at ITSM practitioners and consultants, but will also be of interest to IT Directors and C-suite executives looking to transform the role of IT into a value-creating business partner, to establish a service management culture, and to drive improvements in their respective organizations IT infrastructure library ITSM library IT infrastructure library fast MATHEMATICS / Probability & Statistics / General bisacsh COMPUTERS / General bisacsh Information technology / Management fast Organizational change / Management fast Business enterprises Information technology Management Information technology Management Organizational change Management |
title | Ten steps to ITSM success a practitioner's guide to enterprise IT transformation |
title_auth | Ten steps to ITSM success a practitioner's guide to enterprise IT transformation |
title_exact_search | Ten steps to ITSM success a practitioner's guide to enterprise IT transformation |
title_full | Ten steps to ITSM success a practitioner's guide to enterprise IT transformation Angelo Esposito, Timothy Rogers |
title_fullStr | Ten steps to ITSM success a practitioner's guide to enterprise IT transformation Angelo Esposito, Timothy Rogers |
title_full_unstemmed | Ten steps to ITSM success a practitioner's guide to enterprise IT transformation Angelo Esposito, Timothy Rogers |
title_short | Ten steps to ITSM success |
title_sort | ten steps to itsm success a practitioner s guide to enterprise it transformation |
title_sub | a practitioner's guide to enterprise IT transformation |
topic | IT infrastructure library ITSM library IT infrastructure library fast MATHEMATICS / Probability & Statistics / General bisacsh COMPUTERS / General bisacsh Information technology / Management fast Organizational change / Management fast Business enterprises Information technology Management Information technology Management Organizational change Management |
topic_facet | IT infrastructure library ITSM library IT infrastructure library MATHEMATICS / Probability & Statistics / General COMPUTERS / General Information technology / Management Organizational change / Management Business enterprises Information technology Management Information technology Management Organizational change Management |
work_keys_str_mv | AT espositoangelo tenstepstoitsmsuccessapractitionersguidetoenterpriseittransformation AT rogerstimothy tenstepstoitsmsuccessapractitionersguidetoenterpriseittransformation |