Practical IT service management: a concise guide for busy executives = Practical information technology service management
Saved in:
| Main Author: | |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Ely, Cambridgeshire, U.K.
IT Governance Pub.
2014
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| Edition: | 2nd ed |
| Subjects: | |
| Online Access: | UBY01 |
| Item Description: | Online resource; title from title page (Safari, viewed Apr. 8, 2014) |
| Physical Description: | 1 online resource (1 volume) illustrations |
| ISBN: | 9781849285476 1849285470 |
Staff View
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| 505 | 8 | |a Written in a question-and-answer format, this guide explains how to set up a technical service management structure, using the best practice framework established by the latest version of the IT Infrastructure Library (ITIL). The reader will learn how to: protect a company's reputation (if the system goes down for any length of time, processing an order or honoring a contract might not be possible); safeguard vital information and recover from IT setbacks (without adequate IT service management vital information, like payroll, billing and sales data, might be lost); retain momentum (with a structured IT service management in place, routine maintenance issues can be quickly resolved, minimizing delays and improving productivity). -- | |
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| 650 | 7 | |a BUSINESS & ECONOMICS / Management |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS / Management Science |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS / Organizational Behavior |2 bisacsh | |
| 650 | 7 | |a Information resources management |2 fast | |
| 650 | 7 | |a Information technology / Management |2 fast | |
| 650 | 4 | |a Information technology |x Management |a Information resources management | |
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| contents | Written in a question-and-answer format, this guide explains how to set up a technical service management structure, using the best practice framework established by the latest version of the IT Infrastructure Library (ITIL). The reader will learn how to: protect a company's reputation (if the system goes down for any length of time, processing an order or honoring a contract might not be possible); safeguard vital information and recover from IT setbacks (without adequate IT service management vital information, like payroll, billing and sales data, might be lost); retain momentum (with a structured IT service management in place, routine maintenance issues can be quickly resolved, minimizing delays and improving productivity). -- |
| ctrlnum | (ZDB-4-ITC)ocn877885246 (OCoLC)877885246 (DE-599)BVBBV045350655 |
| dewey-full | 658.4038 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.4038 |
| dewey-search | 658.4038 |
| dewey-sort | 3658.4038 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | 2nd ed |
| format | Electronic eBook |
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| id | DE-604.BV045350655 |
| illustrated | Illustrated |
| indexdate | 2024-07-10T08:15:41Z |
| institution | BVB |
| isbn | 9781849285476 1849285470 |
| language | English |
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| physical | 1 online resource (1 volume) illustrations |
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| publishDate | 2014 |
| publishDateSearch | 2014 |
| publishDateSort | 2014 |
| publisher | IT Governance Pub. |
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| spelling | Thejendra BS. Verfasser aut Practical IT service management a concise guide for busy executives = Practical information technology service management Thejendra B.S. Practical information technology service management 2nd ed Ely, Cambridgeshire, U.K. IT Governance Pub. 2014 1 online resource (1 volume) illustrations txt rdacontent c rdamedia cr rdacarrier Online resource; title from title page (Safari, viewed Apr. 8, 2014) Written in a question-and-answer format, this guide explains how to set up a technical service management structure, using the best practice framework established by the latest version of the IT Infrastructure Library (ITIL). The reader will learn how to: protect a company's reputation (if the system goes down for any length of time, processing an order or honoring a contract might not be possible); safeguard vital information and recover from IT setbacks (without adequate IT service management vital information, like payroll, billing and sales data, might be lost); retain momentum (with a structured IT service management in place, routine maintenance issues can be quickly resolved, minimizing delays and improving productivity). -- COMPUTERS / General bisacsh BUSINESS & ECONOMICS / Industrial Management bisacsh BUSINESS & ECONOMICS / Management bisacsh BUSINESS & ECONOMICS / Management Science bisacsh BUSINESS & ECONOMICS / Organizational Behavior bisacsh Information resources management fast Information technology / Management fast Information technology Management Information resources management Erscheint auch als Druck-Ausgabe Thejendra, B.S. Practical IT service management : a concise guide for busy executives Second edition Cambridgeshire, England : IT Governance Publishing, 2014 279 pages 9781849285469 |
| spellingShingle | Thejendra BS Practical IT service management a concise guide for busy executives = Practical information technology service management Written in a question-and-answer format, this guide explains how to set up a technical service management structure, using the best practice framework established by the latest version of the IT Infrastructure Library (ITIL). The reader will learn how to: protect a company's reputation (if the system goes down for any length of time, processing an order or honoring a contract might not be possible); safeguard vital information and recover from IT setbacks (without adequate IT service management vital information, like payroll, billing and sales data, might be lost); retain momentum (with a structured IT service management in place, routine maintenance issues can be quickly resolved, minimizing delays and improving productivity). -- COMPUTERS / General bisacsh BUSINESS & ECONOMICS / Industrial Management bisacsh BUSINESS & ECONOMICS / Management bisacsh BUSINESS & ECONOMICS / Management Science bisacsh BUSINESS & ECONOMICS / Organizational Behavior bisacsh Information resources management fast Information technology / Management fast Information technology Management Information resources management |
| title | Practical IT service management a concise guide for busy executives = Practical information technology service management |
| title_alt | Practical information technology service management |
| title_auth | Practical IT service management a concise guide for busy executives = Practical information technology service management |
| title_exact_search | Practical IT service management a concise guide for busy executives = Practical information technology service management |
| title_full | Practical IT service management a concise guide for busy executives = Practical information technology service management Thejendra B.S. |
| title_fullStr | Practical IT service management a concise guide for busy executives = Practical information technology service management Thejendra B.S. |
| title_full_unstemmed | Practical IT service management a concise guide for busy executives = Practical information technology service management Thejendra B.S. |
| title_short | Practical IT service management |
| title_sort | practical it service management a concise guide for busy executives practical information technology service management |
| title_sub | a concise guide for busy executives = Practical information technology service management |
| topic | COMPUTERS / General bisacsh BUSINESS & ECONOMICS / Industrial Management bisacsh BUSINESS & ECONOMICS / Management bisacsh BUSINESS & ECONOMICS / Management Science bisacsh BUSINESS & ECONOMICS / Organizational Behavior bisacsh Information resources management fast Information technology / Management fast Information technology Management Information resources management |
| topic_facet | COMPUTERS / General BUSINESS & ECONOMICS / Industrial Management BUSINESS & ECONOMICS / Management BUSINESS & ECONOMICS / Management Science BUSINESS & ECONOMICS / Organizational Behavior Information resources management Information technology / Management Information technology Management Information resources management |
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