Practical IT service management: a concise guide for busy executives = Practical information technology service management
Gespeichert in:
1. Verfasser: | |
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Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
Ely, Cambridgeshire, U.K.
IT Governance Pub.
2014
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Ausgabe: | 2nd ed |
Schlagworte: | |
Online-Zugang: | UBY01 |
Beschreibung: | Online resource; title from title page (Safari, viewed Apr. 8, 2014) |
Beschreibung: | 1 online resource (1 volume) illustrations |
ISBN: | 9781849285476 1849285470 |
Internformat
MARC
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245 | 1 | 0 | |a Practical IT service management |b a concise guide for busy executives = Practical information technology service management |c Thejendra B.S. |
246 | 1 | 3 | |a Practical information technology service management |
246 | 1 | 1 | |a Practical information technology service management |
250 | |a 2nd ed | ||
264 | 1 | |a Ely, Cambridgeshire, U.K. |b IT Governance Pub. |c 2014 | |
300 | |a 1 online resource (1 volume) |b illustrations | ||
336 | |b txt |2 rdacontent | ||
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500 | |a Online resource; title from title page (Safari, viewed Apr. 8, 2014) | ||
505 | 8 | |a Written in a question-and-answer format, this guide explains how to set up a technical service management structure, using the best practice framework established by the latest version of the IT Infrastructure Library (ITIL). The reader will learn how to: protect a company's reputation (if the system goes down for any length of time, processing an order or honoring a contract might not be possible); safeguard vital information and recover from IT setbacks (without adequate IT service management vital information, like payroll, billing and sales data, might be lost); retain momentum (with a structured IT service management in place, routine maintenance issues can be quickly resolved, minimizing delays and improving productivity). -- | |
650 | 7 | |a COMPUTERS / General |2 bisacsh | |
650 | 7 | |a BUSINESS & ECONOMICS / Industrial Management |2 bisacsh | |
650 | 7 | |a BUSINESS & ECONOMICS / Management |2 bisacsh | |
650 | 7 | |a BUSINESS & ECONOMICS / Management Science |2 bisacsh | |
650 | 7 | |a BUSINESS & ECONOMICS / Organizational Behavior |2 bisacsh | |
650 | 7 | |a Information resources management |2 fast | |
650 | 7 | |a Information technology / Management |2 fast | |
650 | 4 | |a Information technology |x Management |a Information resources management | |
776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe |a Thejendra, B.S. |t Practical IT service management : a concise guide for busy executives |b Second edition |d Cambridgeshire, England : IT Governance Publishing, 2014 |h 279 pages |z 9781849285469 |
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Datensatz im Suchindex
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---|---|
any_adam_object | |
author | Thejendra BS |
author_facet | Thejendra BS |
author_role | aut |
author_sort | Thejendra BS |
author_variant | t b tb |
building | Verbundindex |
bvnumber | BV045350655 |
collection | ZDB-4-ITC |
contents | Written in a question-and-answer format, this guide explains how to set up a technical service management structure, using the best practice framework established by the latest version of the IT Infrastructure Library (ITIL). The reader will learn how to: protect a company's reputation (if the system goes down for any length of time, processing an order or honoring a contract might not be possible); safeguard vital information and recover from IT setbacks (without adequate IT service management vital information, like payroll, billing and sales data, might be lost); retain momentum (with a structured IT service management in place, routine maintenance issues can be quickly resolved, minimizing delays and improving productivity). -- |
ctrlnum | (ZDB-4-ITC)ocn877885246 (OCoLC)877885246 (DE-599)BVBBV045350655 |
dewey-full | 658.4038 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.4038 |
dewey-search | 658.4038 |
dewey-sort | 3658.4038 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
edition | 2nd ed |
format | Electronic eBook |
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id | DE-604.BV045350655 |
illustrated | Illustrated |
indexdate | 2024-07-10T08:15:41Z |
institution | BVB |
isbn | 9781849285476 1849285470 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-030737309 |
oclc_num | 877885246 |
open_access_boolean | |
owner | DE-706 |
owner_facet | DE-706 |
physical | 1 online resource (1 volume) illustrations |
psigel | ZDB-4-ITC ZDB-4-ITC UBY_PDA_ITC_Kauf |
publishDate | 2014 |
publishDateSearch | 2014 |
publishDateSort | 2014 |
publisher | IT Governance Pub. |
record_format | marc |
spelling | Thejendra BS. Verfasser aut Practical IT service management a concise guide for busy executives = Practical information technology service management Thejendra B.S. Practical information technology service management 2nd ed Ely, Cambridgeshire, U.K. IT Governance Pub. 2014 1 online resource (1 volume) illustrations txt rdacontent c rdamedia cr rdacarrier Online resource; title from title page (Safari, viewed Apr. 8, 2014) Written in a question-and-answer format, this guide explains how to set up a technical service management structure, using the best practice framework established by the latest version of the IT Infrastructure Library (ITIL). The reader will learn how to: protect a company's reputation (if the system goes down for any length of time, processing an order or honoring a contract might not be possible); safeguard vital information and recover from IT setbacks (without adequate IT service management vital information, like payroll, billing and sales data, might be lost); retain momentum (with a structured IT service management in place, routine maintenance issues can be quickly resolved, minimizing delays and improving productivity). -- COMPUTERS / General bisacsh BUSINESS & ECONOMICS / Industrial Management bisacsh BUSINESS & ECONOMICS / Management bisacsh BUSINESS & ECONOMICS / Management Science bisacsh BUSINESS & ECONOMICS / Organizational Behavior bisacsh Information resources management fast Information technology / Management fast Information technology Management Information resources management Erscheint auch als Druck-Ausgabe Thejendra, B.S. Practical IT service management : a concise guide for busy executives Second edition Cambridgeshire, England : IT Governance Publishing, 2014 279 pages 9781849285469 |
spellingShingle | Thejendra BS Practical IT service management a concise guide for busy executives = Practical information technology service management Written in a question-and-answer format, this guide explains how to set up a technical service management structure, using the best practice framework established by the latest version of the IT Infrastructure Library (ITIL). The reader will learn how to: protect a company's reputation (if the system goes down for any length of time, processing an order or honoring a contract might not be possible); safeguard vital information and recover from IT setbacks (without adequate IT service management vital information, like payroll, billing and sales data, might be lost); retain momentum (with a structured IT service management in place, routine maintenance issues can be quickly resolved, minimizing delays and improving productivity). -- COMPUTERS / General bisacsh BUSINESS & ECONOMICS / Industrial Management bisacsh BUSINESS & ECONOMICS / Management bisacsh BUSINESS & ECONOMICS / Management Science bisacsh BUSINESS & ECONOMICS / Organizational Behavior bisacsh Information resources management fast Information technology / Management fast Information technology Management Information resources management |
title | Practical IT service management a concise guide for busy executives = Practical information technology service management |
title_alt | Practical information technology service management |
title_auth | Practical IT service management a concise guide for busy executives = Practical information technology service management |
title_exact_search | Practical IT service management a concise guide for busy executives = Practical information technology service management |
title_full | Practical IT service management a concise guide for busy executives = Practical information technology service management Thejendra B.S. |
title_fullStr | Practical IT service management a concise guide for busy executives = Practical information technology service management Thejendra B.S. |
title_full_unstemmed | Practical IT service management a concise guide for busy executives = Practical information technology service management Thejendra B.S. |
title_short | Practical IT service management |
title_sort | practical it service management a concise guide for busy executives practical information technology service management |
title_sub | a concise guide for busy executives = Practical information technology service management |
topic | COMPUTERS / General bisacsh BUSINESS & ECONOMICS / Industrial Management bisacsh BUSINESS & ECONOMICS / Management bisacsh BUSINESS & ECONOMICS / Management Science bisacsh BUSINESS & ECONOMICS / Organizational Behavior bisacsh Information resources management fast Information technology / Management fast Information technology Management Information resources management |
topic_facet | COMPUTERS / General BUSINESS & ECONOMICS / Industrial Management BUSINESS & ECONOMICS / Management BUSINESS & ECONOMICS / Management Science BUSINESS & ECONOMICS / Organizational Behavior Information resources management Information technology / Management Information technology Management Information resources management |
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