ISO/IEC 20000: an introduction to the global standard for service management
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Ely, U.K.
IT Governance Pub.
2010
|
| Schlagworte: | |
| Beschreibung: | Title from title screen |
| Beschreibung: | 1 online resource |
| ISBN: | 9781849280464 1849280460 |
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| illustrated | Not Illustrated |
| indexdate | 2024-07-10T08:15:38Z |
| institution | BVB |
| isbn | 9781849280464 1849280460 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-030735590 |
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| psigel | ZDB-4-ITC |
| publishDate | 2010 |
| publishDateSearch | 2010 |
| publishDateSort | 2010 |
| publisher | IT Governance Pub. |
| record_format | marc |
| spelling | Clifford, David 1946- Verfasser aut ISO/IEC 20000 an introduction to the global standard for service management David Clifford Ely, U.K. IT Governance Pub. 2010 1 online resource txt rdacontent c rdamedia cr rdacarrier Title from title screen COMPUTERS / Computer Literacy bisacsh COMPUTERS / Computer Science bisacsh COMPUTERS / Data Processing bisacsh COMPUTERS / Hardware / General bisacsh COMPUTERS / Information Technology bisacsh COMPUTERS / Machine Theory bisacsh COMPUTERS / Reference bisacsh Information technology / Management / Standards fast Computer service industry Management Standards Customer services Management Standards Information technology Management Standards |
| spellingShingle | Clifford, David 1946- ISO/IEC 20000 an introduction to the global standard for service management COMPUTERS / Computer Literacy bisacsh COMPUTERS / Computer Science bisacsh COMPUTERS / Data Processing bisacsh COMPUTERS / Hardware / General bisacsh COMPUTERS / Information Technology bisacsh COMPUTERS / Machine Theory bisacsh COMPUTERS / Reference bisacsh Information technology / Management / Standards fast Computer service industry Management Standards Customer services Management Standards Information technology Management Standards |
| title | ISO/IEC 20000 an introduction to the global standard for service management |
| title_auth | ISO/IEC 20000 an introduction to the global standard for service management |
| title_exact_search | ISO/IEC 20000 an introduction to the global standard for service management |
| title_full | ISO/IEC 20000 an introduction to the global standard for service management David Clifford |
| title_fullStr | ISO/IEC 20000 an introduction to the global standard for service management David Clifford |
| title_full_unstemmed | ISO/IEC 20000 an introduction to the global standard for service management David Clifford |
| title_short | ISO/IEC 20000 |
| title_sort | iso iec 20000 an introduction to the global standard for service management |
| title_sub | an introduction to the global standard for service management |
| topic | COMPUTERS / Computer Literacy bisacsh COMPUTERS / Computer Science bisacsh COMPUTERS / Data Processing bisacsh COMPUTERS / Hardware / General bisacsh COMPUTERS / Information Technology bisacsh COMPUTERS / Machine Theory bisacsh COMPUTERS / Reference bisacsh Information technology / Management / Standards fast Computer service industry Management Standards Customer services Management Standards Information technology Management Standards |
| topic_facet | COMPUTERS / Computer Literacy COMPUTERS / Computer Science COMPUTERS / Data Processing COMPUTERS / Hardware / General COMPUTERS / Information Technology COMPUTERS / Machine Theory COMPUTERS / Reference Information technology / Management / Standards Computer service industry Management Standards Customer services Management Standards Information technology Management Standards |
| work_keys_str_mv | AT clifforddavid isoiec20000anintroductiontotheglobalstandardforservicemanagement |