Pursuing perfect service: using a practical approach to lea[r]n Six Sigma to improve the customer experience and reduce costs in service industries
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Chelsea, MI
MCS Media
2011
|
| Schlagworte: | |
| Beschreibung: | Includes index Print version record |
| Beschreibung: | 1 online resource (xxi, 520 pages) illustrations (some color) |
| ISBN: | 9781461904359 1461904358 |
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| 100 | 1 | |a Ptacek, Rob |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Pursuing perfect service |b using a practical approach to lea[r]n Six Sigma to improve the customer experience and reduce costs in service industries |c Rob Ptacek and Jaideep Motwani |
| 264 | 1 | |a Chelsea, MI |b MCS Media |c 2011 | |
| 300 | |a 1 online resource (xxi, 520 pages) |b illustrations (some color) | ||
| 336 | |b txt |2 rdacontent | ||
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| 500 | |a Includes index | ||
| 500 | |a Print version record | ||
| 650 | 7 | |a BUSINESS & ECONOMICS / Quality Control |2 bisacsh | |
| 650 | 7 | |a TECHNOLOGY & ENGINEERING / Quality Control |2 bisacsh | |
| 650 | 7 | |a Six sigma (Quality control standard) |2 fast | |
| 650 | 7 | |a Total quality management |2 fast | |
| 650 | 4 | |a Total quality management |a Six sigma (Quality control standard) | |
| 700 | 1 | |a Motwani, Jaideep |e Sonstige |4 oth | |
| 776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe |a Ptacek, Rob |t Pursuing perfect service |d Chelsea, MI : MCS Media, 2011 |z 9781450766333 |
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Datensatz im Suchindex
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|---|---|
| any_adam_object | |
| author | Ptacek, Rob |
| author_facet | Ptacek, Rob |
| author_role | aut |
| author_sort | Ptacek, Rob |
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| building | Verbundindex |
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| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.5/62 |
| dewey-search | 658.5/62 |
| dewey-sort | 3658.5 262 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| id | DE-604.BV045344775 |
| illustrated | Illustrated |
| indexdate | 2024-07-10T08:15:31Z |
| institution | BVB |
| isbn | 9781461904359 1461904358 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-030731478 |
| oclc_num | 781719157 |
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| physical | 1 online resource (xxi, 520 pages) illustrations (some color) |
| psigel | ZDB-4-ENC |
| publishDate | 2011 |
| publishDateSearch | 2011 |
| publishDateSort | 2011 |
| publisher | MCS Media |
| record_format | marc |
| spelling | Ptacek, Rob Verfasser aut Pursuing perfect service using a practical approach to lea[r]n Six Sigma to improve the customer experience and reduce costs in service industries Rob Ptacek and Jaideep Motwani Chelsea, MI MCS Media 2011 1 online resource (xxi, 520 pages) illustrations (some color) txt rdacontent c rdamedia cr rdacarrier Includes index Print version record BUSINESS & ECONOMICS / Quality Control bisacsh TECHNOLOGY & ENGINEERING / Quality Control bisacsh Six sigma (Quality control standard) fast Total quality management fast Total quality management Six sigma (Quality control standard) Motwani, Jaideep Sonstige oth Erscheint auch als Druck-Ausgabe Ptacek, Rob Pursuing perfect service Chelsea, MI : MCS Media, 2011 9781450766333 |
| spellingShingle | Ptacek, Rob Pursuing perfect service using a practical approach to lea[r]n Six Sigma to improve the customer experience and reduce costs in service industries BUSINESS & ECONOMICS / Quality Control bisacsh TECHNOLOGY & ENGINEERING / Quality Control bisacsh Six sigma (Quality control standard) fast Total quality management fast Total quality management Six sigma (Quality control standard) |
| title | Pursuing perfect service using a practical approach to lea[r]n Six Sigma to improve the customer experience and reduce costs in service industries |
| title_auth | Pursuing perfect service using a practical approach to lea[r]n Six Sigma to improve the customer experience and reduce costs in service industries |
| title_exact_search | Pursuing perfect service using a practical approach to lea[r]n Six Sigma to improve the customer experience and reduce costs in service industries |
| title_full | Pursuing perfect service using a practical approach to lea[r]n Six Sigma to improve the customer experience and reduce costs in service industries Rob Ptacek and Jaideep Motwani |
| title_fullStr | Pursuing perfect service using a practical approach to lea[r]n Six Sigma to improve the customer experience and reduce costs in service industries Rob Ptacek and Jaideep Motwani |
| title_full_unstemmed | Pursuing perfect service using a practical approach to lea[r]n Six Sigma to improve the customer experience and reduce costs in service industries Rob Ptacek and Jaideep Motwani |
| title_short | Pursuing perfect service |
| title_sort | pursuing perfect service using a practical approach to lea r n six sigma to improve the customer experience and reduce costs in service industries |
| title_sub | using a practical approach to lea[r]n Six Sigma to improve the customer experience and reduce costs in service industries |
| topic | BUSINESS & ECONOMICS / Quality Control bisacsh TECHNOLOGY & ENGINEERING / Quality Control bisacsh Six sigma (Quality control standard) fast Total quality management fast Total quality management Six sigma (Quality control standard) |
| topic_facet | BUSINESS & ECONOMICS / Quality Control TECHNOLOGY & ENGINEERING / Quality Control Six sigma (Quality control standard) Total quality management Total quality management Six sigma (Quality control standard) |
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